2004 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE IGNITION, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000. *TR

DURING MEDIUM/HEAVY RAIN THE ENGINE STALLS BADLY OR COMPLETELY DIES. ALSO HAPPENS DURING CAR WASHES, THOUGH NOT A SAFETY ISSUE THEN- JUST AGGRAVATING! :( RESTARTS ONLY AFTER RAIN SUBSIDES. THIS CREATES A VERY DANGEROUS DRIVING CONDITION- FOR MYSELF AND THOSE VEHICLES AROUND ME. MY RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE. DESPITE COUNTLESS COMPLAINTS, IT APPEARS DODGE HAS REFUSED TO ACKNOWLEDGE OR ADDRESS IT FOR SEVERAL YEARS, ALIENATING MANY PREVIOUSLY LOYAL CUSTOMERS (THIS WAS A VERY POPULAR SUV). THE FACTORY WARANTY WAS EXPIRED/NEAR TO EXPIRE WHEN MOST OF US BEGAN TO EXPERIENCE THIS SO WE HAD LITTLE RECOURSE. AS MY VEHICLE WAS PURCHASED NEW AND HAS LOW MILES FOR ITS AGE, I PLAN TO KEEP IT FOR THE FORESEEABLE FUTURE- CIRCUMSTANCES PERMITTING... THANK YOU FOR LETTING ME POST MY CONCERN HERE! I HOPE SOMETHING CAN BE DONE TO CORRECT THIS VERY SERIOUS ISSUE. LONG OVERDUE! STEP UP CHRYSLER AND STAND BEHIND YOUR PRODUCT. THANK YOU AGAIN FOR GIVING ATTENTION TO MY CONCERN. :) *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS IN THE RAIN, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. UPDATED 4/28/14*CN *TR

UPON STARTING THE ENGINE, A LOUD KNOCKING SOUND CAME FROM THE ENGINE. THE CAR WAS AT A REPAIR FACILITY FOR AN UNRELATED ISSUE. THE MECHANICS BELIEVE THAT THE ENGINE IS BLOWN AND NEEDS REPLACEMENT. THIS CAR HAD REGULAR MAINTENANCE AND HAD THE OIL CHANGED RECENTLY. THE MECHANICS CHECKED THE OIL LEVEL WHICH WAS NORMAL. THE ENGINE ALSO HAD A PROBLEM WITH IT RUNNING ROUGH AFTER A HEAVY RAIN. *TR

SUDDEN COMPETE ENGINE FAILURE SPUN CRANK BEARINGS AND OTHER ROD DAMAGE. ENGINE HAD REGULAR OIL CHANGED REGULARLY. I USED THE GOOD STUFF MOBILE 1. WOW AFTER READING ABOUT ALL OF THESE BLOWN UP ENGINES ACROSS THE USA WHY HAVEN'T YOU DONE ANYTHING? PRICE TO FIX $6,000. 95,000 MILES AND ENGINE FAILURE SOMETHING HAS TO BE DONE. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE EXTERIOR LIGHTS AND THE RADIO THEN IMMEDIATELY BECAME INOPERABLE. THE DRIVER AND PASSENGER'S SIDE DOORS AND REAR HATCH ALSO BECAME INOPERABLE. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHTS AND THE INSTRUMENT PANEL TO FLICKER ON AND OFF. THE CONTACT HAD TO ENGAGE THE HEADLIGHT HIGH BEAM BUTTON IN ORDER FOR THE HEADLIGHTS TO FUNCTION AND THE INSTRUMENT PANEL TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE RAPIDLY AND ABNORMALLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE AND THE TIE ROD WAS FRACTURED. IN ADDITION, SMOKE AND A SMALL FIRE ERUPTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO CONTAIN THE FIRE. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC , WHO ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 109,000. *TR

ON 12/30/13, OWNER STARTED DURANGO AND HEARD LOUD POP FROM ENGINE FOLLOWED BY CHECK ENGINE LIGHT. OWNER DROVE DURANGO TO REPAIR SHOP WHERE HE HAS SERVICED ALL HIS VEHICLES SINCE MOVING TO AREA 11 YEARS AGO. SHOP MANAGER INSPECTED VEHICLE, NOTED CHECK-ENGINE STILL ON AND RECOMMENDED ENGINE DIAGNOSTIC. ON 12/31/13, SHOP CALLED OWNER STATING THAT ENGINE DIAGNOSTIC DID NOT IDENTIFY CAUSE FOR CHECK-ENGINE LIGHT OTHER THAN ISSUE WITH CYLINDER #4. SHOP RECOMMENDED AN INDUCTION SERVICE TO FLUSH CARBON BUILDUP FROM THE ENGINE. SHOP MANAGER CALLED LATER, STATING THAT AFTER ENGINE FLUSH AND DURING TEST DRIVE, THE BOTTOM OF THE ENGINE BLEW WITH HOLES IN BOTH SIDES. ESTIMATE COST FOR REBUILT ENGINE AND INSTALLATION IS $8500. SHOP POINTED OWNER TO AN EDMUNDS FORUM WHERE OWNERS WERE REPORTING SIMILAR AND IN SOME CASES ALMOST IDENTICAL INSTANCES OF BLOWN ENGINES ON THE DODGE 5.7 HEMI ENGINE FOR MODEL YEAR 2004. OWNER RESEARCHED AND FOUND 100S OF INSTANCES WHERE THE DODGE 5.7 HEMI ENGINE BLEW BETWEEN 70K AND 110K FOR MODEL YEARS 2004 & 2005 UNDER SIMILAR CONDITIONS (LOW SPEEDS, LITTLE TO NO WARNING PRIOR TO FAILURE, POSSIBLE ASSOCIATION WITH HEAVY RAINS). THREE INSTANCES INVOLVED HIGHWAY SPEEDS, ONE DOWNHILL AND TWO WHICH NEARLY RESULTED IN ACCIDENTS IN TRYING TO STOP THE VEHICLE. ON 1/8/14, OWNER CALLED CHRYSLER AT 1-800-247-9753 AND SPOKE WITH AGENT FOR HELP IN COVERING COST TO REPLACE ENGINE. OWNER STATED HIS RESEARCH AND WHAT APPEARS TO BE AN OBVIOUS DESIGN OR MANUFACTURING PROBLEM AS EVIDENT BY THE LARGE NUMBER OF BLOWN ENGINES. OWNER EXPRESSED LOYALTY VIA OWNERSHIP OF 1984 RAMPAGE ([XXX]), 1998 GRAND CARAVAN ([XXX]), AND 2004 DURANGO ([XXX]). CHRYSLER AGENT STATED THAT SINCE THE VEHICLE WAS OUTSIDE THE 8YR/70K MILE WARRANTY, THEY WILL NOT PROVIDE ANY COMPENSATION OF HELP IN COVERING THE COST OF THE ENGINE AND INSTALLATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE IS A PROBLEM WITH THE DODGE HEMI 5.7L ENGINE*** I HAVE MAINTAINED MY 2004 DODGE DURANGO IMMACULATELY, MECHANICALLY AND PHYSICALLY. I PURCHASED MY DURANGO IN 2006 FROM A DEALER WITH 36K MILES ON IT. IN 2010 WITH 155,000 MILES ON IT, THE PUSH ROD BROKE WHEN I WAS ON MY WAS TO THE OFFICE. THE TRUCK WAS SITTING IN MY DRIVEWAY FROM THE NIGHT BEFORE AND WHEN I WENT TO START THE ENGINE, IT MADE A LOUD POPPING NOISE AND ENGINE SHUTDOWN. I HAD THE VEHICLE TOWED TO A SHOP WHERE IT WAS CONFIRMED THE PUSH ROD HAD BROKEN, OIL CHANGED ON REGULAR BASIS, ETC.. I HAD THE ENGINE REPLACED IN NOV 2010 WITH ANOTHER DODGE HEMI 5.7 L HEMI ENGINE. OVER 3 YEARS LATER GUESS WHAT????????? THE REPLACED DODGE HEMI ENGINE BLEW ON ME IN THE SAME DRIVEWAY 3 YEARS LATER DECEMBER 5, 2013. I AM POSTING THIS NOTE TO OTHER OWNERS TO STEER CLEAR OF REPLACING THE ENGINE AS IT WILL HAPPEN AGAIN, IT IS NOT A MATTER OF IF, BUT WHEN. AS OF DECEMBER 2013 MY DODGE HAS BEEN SITTING AT THE SHOP I HAD IT TOWED TO AND I REFUSE TO BUY ANOTHER ENGINE. ONE CONSISTENT ISSUE WHICH I HAVE READ FROM THE OTHER COMPLAINTS IS THAT THE ENGINE WOULD HARD IDLE (ACT LIKE IT WOULD STALL) DURING HEAVY RAIN STORMS. I AM PISSED BECAUSE I HAVE A EXCELLENT CONDITIONED VEHICLE APPEARANCE AND MECHANICALLY I AM OUT OF A VEHICLE. FORTUNATELY/UNFORTUNATELY THE VEHICLE IS PAID FOR. I AM GOING TO LODGE ANOTHER COMPLAINT WITH THE NHTSA. IT IS UNBELIEVABLE SO MANY PEOPLE HAVE THE EXACT SAME ISSUE WITH THIS ENGINE. HOW CAN WE GET CHRSYLER/DODGE TO OWN THIS PROBLEM AND MAKE IT'S OWNERS OF ITS DODGE DURANGO'S WHOLE FOR FIXING THIS RECURRING PROBLEM. I AM A PERFECT EXAMPLE OF REPLACING THE ENGINE IN THIS VEHICLE ONCE, AND 3 YEARS LATER THE EXACT ISSUE HAS OCCURRED AGAIN!!!!!!!!! *TR