2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 DODGE DURANGO- AURORA, IL
MY TRUCK WAS PARKED IN THE DRIVEWAY, IT WAS RAINING AND THEN THE LIGHTS STARTED FLICKERING WITHOUT THE KEYS BEING IN THE IGNITION. I TRIED TO MOVE THE TRUCK TO THE INSIDE OF THE GARAGE AND THE SMOKE CAME OUT OF THE HOOD AND FROM UNDER THE DASH. I TURNED THE TRUCK OFF AND THE ENGINE REMAINED RUNNING, WE HAD TO CALL THE FIRE DEPARTMENT BECAUSE IT WAS SMOKING AND THE KEYS WERE OFF. THE FIRE DEPARTMENT CAME AND REMOVED THE BATTERY AND SAID IT MAY BE A SHORT WHEN IT RAINED. THE TRUCK IS IN THE GARAGE I CANT DRIVE IT WHEN IT RAINS BECAUSE WATER GOES IN TO THE TRUCK FROM THE FRONT I CAN ACTUALLY SEE WATER LEAKING INTO THE FLOOR. I OWNED THE TRUCK FOR 3 YEARS AND NEVER HAD THIS PROBLEM UNTIL IT REACHED 100,000 MILES. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- SAN ANTONIO , TX
VEHICLE STALLED OUT ON ME DURING A HEAVY RAIN. I WAS GOING ABOUT 60MPH ON THE HIGHWAY, WHEN VEHICLE STARTED TO SHAKE. ABOUT 5 MINUTES AFTER HEAVY RAIN, I LOST ALL POWER AND HAD TO PULL MY VEHICLE OFF TO THE SIDE OF THE ROAD. I WAITED ABOUT 30 MINUTES AND RAIN BEGAN TO SLOW TO A DRIZZLE. VEHICLE CRANKED RIGHT UP AFTER THAT. THIS IS A VERY DANGEROUS SITUATION AS I COULD HAVE BEEN REAR ENDED ON THE HIGHWAY. I HAVE LOOKED INTO THIS ISSUE AS I HAVE HAD ROUGH IDLES AND STALL OUTS WHEN IN AUTOMATIC CAR WASHES. THE ISSUE SEEMS TO BE WITH THE COWL AND A REPLACEMENT COWL IS AVAILABLE THROUGH THE MANUFACTURER AT OUR OWN COST. IF THIS ISSUE HAS BEEN ADDRESSED AS A DEFECT ON AN OEM PART THEN WHY SHOULD THE CONSUMER WHO HAS ALREADY PAID FOR A VEHICLE BE LIABLE? I HOPE THAT THIS IS MORE THOROUGHLY INVESTIGATED AND IT DOES NOT TAKE THE FATALITY OF AN UNSUSPECTING CONSUMER FOR ISSUE TO BE ADDRESSED. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- AURORA, IL
I HAVE A 2004 DODGE DURANGO 5.7 V8 IT WAS PARKED IN DRIVEWAY AND IT WAS RAINING, THE LIGHTS STARTED BLINKING WITHOUT THE KEYS OR ANY POWER GOING TO THE TRUCK. I TRIED TO MOVE THE TRUCK INTO THE GARAGE TO CHECK ON IT AND IT STARTED SMOKING ON THE INTERIOR AND SMOKE FROM THE HOOD. I TURNED THE TRUCK OFF AND THE ENGINE KEPT RUNNING WITHOUT THE KEYS IN THE IGNITION. I OPENED THE HOOD AND REMOVED THE CABLES FROM THE BATTERY, THE FIRE AND POLICE WERE CALLED. WHEN THE POLICE ARRIVED THEY CHECKED THE TRUCK AND SAID THAT WATER WAS COMING IN FROM THE FRONT OF THE FUSE BOX AND THAT IT MAY HAVE CAUSED A SHORT THAT MADE THE LIGHTS BLINK. MY TRUCK IS CURRENTLY IN MY GARAGE AND I AM NOT DRIVING IT AT THIS TIME I TRIED TO TURN IT ON JUST TO WARM IT UP BUT THE BATTERY IS DEAD SO I AM NOT GOING TO TRY AND DRIVE IT BECAUSE I NOTICED THAT A LOT OF PEOPLE THAT EXPERIENCE THE SAME PROBLEM ENDED UP WITH A BLOWN MOTOR AND I DON'T WANT THAT TO HAPPEN TO ME. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- GRAND LEDGE , MI
THROUGH MY RESEARCH I HAVE FOUND THAT THE SECOND GENERATION DODGE DURANGO'S, HAVE A REAL PROBLEM WITH THE FRONT COWL, IT SEEMS THAT EVERY TIME THAT IT RAINS HEAVY OR I DRIVE THROUGH A AN AUTOMATIC CARWASH. DOING SO CAUSED THE ENGINE TO RUN PRETTY HORRIBLE.ON AUGUST 27 WE GOT A VERY BAD RAIN IN TOWN WHILE DRIVING HOME THAT NIGHT, I PARKED MY SUV WENT INTO MY HOUSE AND A FEW HRS LATER I GO TO LEAVE FOR WORK AND I START THE ENGINEER AND AFTER A FEW HARD KNOCKS THE ENGINE GOES BOOM. I SENT IT TO A MECHANIC AND THEY SAID THAT I BLEW A ROD THROUGH THE ENGINE BLOCK ON MY NUMBER 6 CYLINDER DUE TO HYDROLOCK. I FEEL THAT DODGE SHOULD MAKE A RECALL ON THE SECOND GENERATION DURANGO'S AND REPLACE THE FRONT COWL WITH A BETTER DESIGN THAT DOES NOT ALLOW WATER TO LEAK THROUGH THE COWL AND KILL MOTORS. AS SPEAKING FOR THE CUSTOMER THIS WE SHOULD NOT HAVE TO PAY 185 DOLLARS FOR A DESIGN UPDATE FOR FREE ALONG WITH LABOR. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- CARROLLTON, OH
WHILE DRIVING AT APPROXIMATELY 55 MPH THE ENGINE STALLED. I WAS ABLE TO PULL IT OFF THE ROAD SAFELY AND PUT IT INTO NEUTRAL. I THEN RESTARTED THE CAR AND CONTINUED MY DRIVE. THIS SAME THING HAPPENED APPROXIMATELY 1 WEEK LATER WHEN I WAS TRAVELING 35 MPH. I AGAIN HAD TO PUT THE CAR IN NEUTRAL AND RESTART. THIS TIME I WAS NOT ABLE TO PULL OVER SINCE I WAS ON A BUSY STREET. LUCKILY THE CAR BEHIND ME DID NOT HIT ME. ONE WEEK LATER THE ENGINE WENT OUT (PER ANOTHER COMPLAINT THAT I SENT IN LAST NIGHT). DODGE HAS A PROBLEM WITH THIS ENGINE AND SHOULD BE HELD ACCOUNTABLE FOR REPLACEMENTS. *TR
Source: NHTSA WEB SITE -
-
2004 DODGE DURANGO- CARROLLTON, OH
MY WIFE AND I PURCHASED A 2004 DODGE DURANGO ONE YEAR AGO. LUCKILY THE ENGINE WENT OUT WHILE THE CAR WAS IN OUR DRIVEWAY. THE ENGINE ONLY HAD 139,044 MILES ON IT. DODGE HAS A HISTORY OF THE HEMI ENGINE GOING OUT. IF THIS WOULD HAVE HAPPENED WHILE MY FAMILY WAS IN THE CAR IN TRAFFIC AND SOMEONE WOULD HAVE GOTTEN INJURED OR KILLED THERE WOULD NOT BE ENOUGH MONEY IN THE WORLD TO FIX IT. WHY HASN'T DODGE ADMITTED THAT THERE IS A PROBLEM WITH THIS ENGINE AND RECALLED THEM? *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- LINDEN, VA
AS WITH MANY OTHER COMPLAINTS WITH THIS SAME ISSUE, I HAVE EXPERIENCED PROBLEMS WITH THE VEHICLES SERVICE 4WD LIGHT COMING ON. TOOK TO DEALER AND THEY SAID TRANSFER CASE MOTOR WAS BAD. THEY REPLACED THE MOTOR AND THE LIGHT STILL COMES ON. VEHICLE GETS 'LOCKED' IN 4WD MODE AND CANNOT SELECT THE STANDARD AWD DRIVING OPTION. THERE SHOULD BE A RECALL ON THIS. OWNERS SHOULDN'T HAVE TO KEEP REPLACING THE TRANSFER CASE IN HOPES IT RESOLVES THE ISSUE. DODGE/CHRYSLER NEEDS TO REALLY LOOK INTO THIS. *JS
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- DENVER, CO
WHILE DRIVING MY 2004 DODGE DURANGO 5.7 HEMI THE SVC 4X4 LIGHT WENT ON AT THE TIME I WAS DRIVING 35MPG IN 70 DEGREE WEATHER AND DID NOT HAVE MY 4X4 ON. I TOOK IT THE MECHANIC SHOP AND THEY SAID I NEEDED TO REPLACE THE 4X4 SHIFT MOTOR, SO I BOUGHT A NEW 4X4 SHIFT MOTOR AND THEY REPLACED IT BUT MY 4X4 WAS STILL NOT WORKING. I HAVE TAKEN IT TO TWO DIFFERENT MECHANIC SHOPS AND THEY KEEP SAYING ITS THE 4X4 SHIFT MOTOR SO I EXCHANGED THE NEW 4X4 SHIFT MOTOR THINKING IT WAS DEFECTED AND ONCE AGAIN BOUGHT A NEW ONE AND HAD IT REPLACED AND AT THIS POINT THE MECHANICS DON'T KNOW WHAT ELSE IT COULD BE BECAUSE IT STILL DIDN'T WORK. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HAMILTON, OH
MY 2004 DODGE DURANGO LIMITED STALLS AT SLOW SPEEDS AND WHEN COMING TO A STOP AND ALSO WHILE MAKING TURNS. HAVE HAD AT DEALERSHIP AND THEY CANNOT FIND OUT WHAT IS CAUSING THIS SINCE THERE ARE NO ENGINE CODES. VEHICLE IS BECOMING VERY DANGEROUS TO DRIVE DUE TO THIS ISSUE. DURANGO HAS A 5.7 HEMI ENGINE. WHY IS THERE NO RECALLS ON THIS ISSUE WHEN IT INVOLVES OVER FOUR YEARS OF PRODUCTION? ARE WE WAITING ON A INCIDENT LIKE TOYOTA HAD BEFORE WE REACT? THIS HAS HAPPENED TO DURANGO'S WITH MILEAGE LOW TO HIGH. PLEASE HELP US NOW ON THIS ISSUE BEFORE IT HAPPENS TO YOU. THANKS !
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- ,SACRAMENTO, CA
ON AUGUST 15, 2013, GOT UP GOT INTO MY 2004 DURANGO WITH A 5.7 LIT HEMI ENGINE AND PROCEEDED TO DRIVE TO WORK AS USUAL ON MY WEEK DAY THE VEHICLE SHOWED NO PERFORMANCE PROBLEMS NO CHECK ENGINE LIGHT OR ANY OTHER WARNINGS ON THIS VEHICLE ARRIVED AT WORK AT APPROXIMATELY 10:30 A.M. AND PARKED IT , THE CAR SAT ALL DAY UNTIL 6:30 P.M. , I CAME OUT FROM WORK GOT INTO MY CAR STARTED IT UP AND IT SHUT BACK DOWN I TRIED TO START IT ONCE AGAIN , I ENDED UP CALLING MY ROADSIDE ASSISTANCE TO TOW THE VEHICLE TO A SHOP THE CAR SHOWED SYMPTOMS THAT IT MIGHT BE A STARTER , SO AN ATTEMPT TO DO AN ENGINE DIAGNOSTIC WAS DONE ON AUGUST 16, 2013 AT A LOCAL GOODYEAR AND THEY STATED THAT THE ENGINE WOULD NOT TURN AT ALL, THEY EVEN ATTEMPTED TO HAND TURN IT AND TO NO AVAIL IT WOULD NOT. AT THIS POINT THEY SAID THEY DID NOT HAVE THE CAPACITY TO FIX IT AND I WOULD HAVE TO HAVE IT TOWED TO A SHOP THAT DOES MAJOR ENGINE WORK SO I DID HAVE IT TOWED ON AUGUST 16, 2013 TO CAR CZAR AND THE SAID THEY WERE GOING TO DO A NO CRANK, NO START TEST ON MY CAR AND ON AUGUST 17, 2013 IT WAS DETERMINED THAT THE ENGINE WAS TOTALLY SEIZED AND WOULD NOT TURN AT ALL AND THAT I WOULD NEED A NEW ENGINE. THIS AUTO CARE CENTER ALSO INFORMED ME THAT THEY COULD NOT FIX THIS PROBLEM BECAUSE THIS PARTICULAR VEHICLE HAS SPECIAL BOLTS AND I WOULD HAVE TO TAKE IT TO A DEALER ALSO IN MY RESEARCH FOR A NEW ENGINE I RAN ACROSS 41 PAGES OF COMPLAINT FROM OTHERS WITH THIS SAME MAKE AND STYLE OF VEHICLE AND THEY ALSO DESCRIBE THE SAME PROBLEM WITH THIS CAR , I NO SOME ONE WHO HAS ALSO EXPERIENCED THE SAME PROBLEM WITH THIS SAME MAKE AND MODEL , I BOUGHT MY CAR OFF A CARMAX CAR LOT A LITTLE SHY OF 2 YEARS AGO AND IT HAD ONE OWNER BEFORE ME A VERY HIGH MAINTENANCE VEHICLE AND I'M A SINGLE MOTHER WITH CHILDREN I CAN'T AFFORD TO TAKE THIS KIND OF LOSS PLUS I'M STILL PAYING ON IT THIS IS REALLY SAD. *TR
Source: NHTSA WEB SITE