2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 DODGE DURANGO- CHARLOTTE, NC
I PULLED OUT OF MY APARTMENT AND BEGAN TO ACCELERATE UP AN INCLINE. I HEARD A LOUD THUMP, ALL OF THE LIGHTS ON THE DASH FLASHED AND THE CAR DIED RIGHT THERE APPROXIMATELY 60 YARDS FROM MY DOOR. AFTER HAVING IT TOWED ALL OVER THE PLACE, I WAS INFORMED THAT MY ENGINE HAD SEIZED. I WAS VERY CONFUSED BECAUSE I AM ALWAYS ADAMANT ABOUT MAINTAINING THE VEHICLE AND ALL OF THE REGULAR WORK HAD BEEN DONE. DODGE WOULD DO NOTHING BECAUSE THE VEHICLE'S WARRANTY HAD EXPIRED. BECAUSE I STILL OWED MONEY, I WAS FORCED TO PAY OVER $6,000 GETTING A REPLACEMENT ENGINE. SEPARATE INCIDENT 08/17/2013 STARTED VEHICLE AFTER WORK. GOT TO WORK FINE WITH NO INDICATIONS OF TROUBLE, ENGINE WAS SHAKING VIOLENTLY, THICK SMOKE SPUTTERING FROM TAIL PIPE. READING ENGINE CODES SAYING FUEL INJECTOR OPEN. SPENT 200 GETTING INJECTION SYSTEM CHECKED WITH NO SUCCESS. MECHANIC SAYING THAT THE COMPUTER SYSTEM IS BAD IN THE VEHICLE WHICH IS LIKELY TO COST UPWARDS OF $1000 FROM DODGE. BOTTOM LINE, THIS PRODUCT IS A COMPLETE DISGRACE, AND I FEEL LIKE THE THOUSANDS OF PEOPLE AFFECTED BY THIS TERRIBLE PRODUCT SHOULD BE COMPENSATED. I HAVE ALMOST HAD TO PAY FOR THIS CAR ALL OVER AGAIN WITH THE TIME AND MONEY I HAVE HAD TO INVEST IN REPAIRS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- TOLEDO, OH
MY 2004 DODGE DURANGO SAT OUTSIDE IN THE RAIN WHILE I WAS AWAY ON A TRIP WHEN IT RETURNED AND RESTARTED IT, I HEARD A LOAD POP AND THE ENGINE IDLING ROUGH, GOT OUT TO CHECK AND SEEN AND SMELLED OIL COMING OUT OF THE SIDE OF THE ENGINE BLOCK. MOTORS TOAST, GOOD JOB CHRYSLER FOR A QUALITY PRODUCT! *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- BROCKTON , MA
I HAVE A 2004 DODGE DURANGO, WHEN IT RAINS IT SHAKE WHILE DRIVING AND THEN THE ENGINE WOULD MAKE SOME NOISE HAVE IT CHECK OUT IT WAS NOTHING, AT THE END OF FEBRUARY I HAD PARK AT HOME FOR THE WEEKEND WHEN IT CAME TO MONDAY WANTED TO GO OUT CAR WOULD NOT START, TRIED TO POWER CHARGE THE BATTERY STARTED BUT DIED RIGHT AFTER, HAD IT CHECK OUT MECHANIC GUY SAID MY ENGINE IS GONE AND I'M STILL MAKING PAYMENT TOWARDS THAT CAR AND IT'S ABOUT 3,000 OR MORE TO GET ANOTHER ENGINE. IT'S NOT RIGHT THAT ALL OF THESE PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEM, SOMETHING NEED TO BE DONE RIGHT AWAY. SO NOW THE CAR IS JUST SITTING THERE, WHILE I'M MAKING PAYMENTS ON IT. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- JACKSONVILLE, FL
I WAS TAKING OFF FROM A TRAFFIC LIGHT AND I HEARD A POP SOUND AND THE ENGINE SHUT OFF. I GOT THE VEHICLE OF THE ROAD AND HAD TOWED TO A REPAIR SHOP. THEY SAID ENGINE IS SHOT SOMETHING IN THE VALVE TRAIN BROKE LOOSE AND HIT THE PISTON. I HAVE CHANGED THE OIL AND FILTER EVERY 3-4000 MILES SINCE I HAVE OWNED THIS VEHICLE. I HAVE FOUND BY CHECKING THE INTERNET THAT THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS FOR PREMATURE ENGINE FAILURE FOR A 2004 DODGE DURANGO WITH 5.7L ENGINE. IT IS OBVIOUS THAT DODGE NEW ABOUT THIS BECAUSE THE PROBLEM SEEMED TO GO AWAY IN 2005 MODELS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HAM LAKE, MN
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE FAILED TO START AFTER RAINY WEATHER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL DAYS BUT NOTICED A KNOCKING SOUND COMING FROM THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2004 DODGE DURANGO- WICHITA, KS
DROVE VEHICLE ON 7-26-13 EVERYTHING RUNNING FINE WENT TO DRIVE ON 7-29-13 AND STARTED TRUCK JUST TO HEAR A LOUD BANG AND THUMP CHECKED OUT BY MECHANIC AND IT HAS A BUSTED #7 CONNECTING ROD AND ENGINE BLOCK IS SHOT AND CANT EVEN REBUILD THIS IS A REAL PROBLEM THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE ANY MORE HARD WORKING AMERICANS HAVE TO DUMP 4500-6000 DOLLARS IN THEIR VEHICLE BECAUSE SOME ONE WANTS TO COVER UP A REAL PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- BARRINGTON, NH
I HAVE OWNED MY 2004 DODGE DURANGO HEMI FOR JUST OVER A YEAR. IT HAD 86K MILES. MY FAMILY RECENTLY WENT ON VACATION FOR A WEEK AND RETURNED HOME ON JULY 27TH, 2013. MY HUSBAND NEEDED TO MOVE MY DURANGO SO HE COULD GET TO AN ELECTRICAL CORD. WHEN HE TURNED THE KEY MY DURANGO MADE AN AWFUL NOISE THAT COULD BE DESCRIBED AS NUMEROUS PEOPLE SITTING THERE BANGING HAMMERS ON MY ENGINE. I DON'T KNOW A LOT ABOUT VEHICLES BUT I KNOW ENOUGH TO KNOW THAT'S NEVER A GOOD NOISE. I STILL OWE MONEY ON MY VEHICLE, AND I AM UNABLE TO DRIVE IT. NOT TO MENTION THE COST IT WOULD BE TO REPLACE THE MOTOR. I HAVE READ ONLINE THAT REBUILDING THE MOTOR IS A POOR CHOICE BECAUSE SOMETHING ABOUT THE WAY THE ENGINE IS BUILT, IT DOES NOT ALLOW FOR ALL THE PIECES OF MEDAL TO EXIT THE MOTOR AFTER A REBUILD, ONLY RESULTING IN A TICKING TIME BOMB FOR THE MOTOR TO FAIL AGAIN. THE REASON FOR THE ENGINE FAILURE IS RAIN. OR CAR WASHES. I STOPPED DRIVING MY DURANGO IN THE CAR WASH AND DURING RAIN BECAUSE IT WOULD STALL OUT AND RUN EXTREMELY ROUGH. DODGE KNOWS THIS IS AN ISSUE, I AM NOT THE ONLY ONE TO COMPLAIN ABOUT IT BUT YET DODGE WILL NOT STAND BEHIND THEIR PRODUCT. IF DODGE WONT STAND BEHIND THEIR PRODUCT, I WILL NEVER BE A DODGE OWNER AGAIN. ----2004 DODGE DURANGO LIMITED - ENGINE FAILURE AT 86,004 MILES. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- ROSEVILLE , MN
I ONLY HAD THE DARN SUV SINCE 02/12.IT RAINED VERY BAD FRIDAY NIGHT 7-26-13 AND WHEN I WENT TO START THE CAR THE NEXT MORNING THE ENGINE SOUNDS LIKE A HAMMER IS IN IT OR SOMETHING I KNOW I ALWAYS HAD ENGINE PROBLEMS WHENEVER I GOT A CARWASH BUT NOTHING LIKE THIS TIME IT'S NOT DRIVABLE AND I HOPE SOMEONE CAN GET EVERYONE A RECALL ON THESE NO GOOD ENGINES OR MOTORS WHATEVER NOW I'M STUCK IN DEBT!!! ITS TICKING AND I DON'T KNOW THE NEXT STEP TO TAKE. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- WEST MILFORD, NJ
2004 DODGE DURANGO LIMITED 5.7L HEMI HAD A KNOCKING NOISE, TOOK IT TO THE DEALER AND BASED ON THEIR VISUAL AND HEARING INSPECTION SUSPECTED TO BE THE FLYWHEEL RING; DEALER STATED THAT THEY NEEDED TO TAKE THE TRANS OUT FOR A FINAL ASSESSMENT. DEALER STATED THAT THERE WAS NOT ISSUES WITH ENGINE. A WEEK LATER WHILE DRIVING AT APPROXIMATELY 55MPH A LOUD NOISE AND SMOKE CAME FROM UNDERNEATH THE VEHICLE. THE ENGINE STOPPED AND LOST POWER BREAKS AND POWER STEERING. TOWED THE VEHICLE TO THE DEALER AND I WAS TOLD THAT THERE IS A HOLE IN THE ENGINE BLOCK BY THE 8TH CYLINDER AND ENGINE WAS SIZED. DEALER FOUND METAL PARTS (PISTON ROD PARTS) ALL OVER THE ENGINE COMPARTMENT. CONTACTED CHRYSLER HQ AND I WAS TOLD THAT THERE ARE NO REPORTS OF SUCH FAILURE AND THEY WERE NOT INTERESTED INTO LOOKING AT THIS PROBLEM. THE VEHICLE HAD LESS THAN 106K MILES. THE VEHICLE WAS NOT REPAIRED AS THE REPAIRS (PARTS AND LABOR) EXCEEDED THE BOOK VALUE OF THE VEHICLE. THIS LOOKS LIKE A METALLURGY ISSUE OF THE PISTON ROD AND CHRYSLER SHOULD ADDRESS IT. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- WASHNGTON, DC
I AM ALSO ADDING TO THE RAPIDLY GROWING NUMBER OF COMPLAINTS WITH THE SAME ISSUE THAT MY 2004 DODGE DURANGO SLT 5.7 HEMI HAS WITH THE BLOWN ENGINE. AS MAJORITY ON THIS SITE HAVE EXPRESSED, MY DURANGO WAS WELL TAKEN CARE OF WITH MAINTENANCE PERFORMED AT REGULAR INTERVALS. I BOUGHT MY DURANGO USED IN 2007 WITH 1 OWNER PRIOR TO MYSELF. I HAVE EXPERIENCED THE RECALL FOR THE ELECTRICAL PANEL, ALONG WITH THE EGR VALVE 2 YEARS BACK AND ENGINE STALLING IN THE RAIN. THE FIRST TIME MY ENGINE IDLED POORLY WHILE IN THE RAIN WAS AROUND 2008. AS MANY OTHERS HAVE STATED IN THEIR FORMAL COMPLAINTS, I DROVE HOME FROM WORK WITH NO PROBLEM. AS I RETURNED TO MY TRUCK 15MIN LATER I WENT TO START THE IGNITION AND THE ENGINE KNOCKED AND SHUT DOWN. I ATTEMPTED TO START THE IGNITION AGAIN, AND ONCE AGAIN THE ENGINE KNOCKED, SHAKED AND HAD SHUT DOWN ONCE MORE. AFTER THE 3RD TIME STARTING THE IGNITION, I GOT NO RESPONSE JUST A CLICK. I LET MY TRUCK SIT FOR A DAY AND HAD IT TOWED TO A PRIVATE MECHANIC. AFTER CHECKING MY FUEL PUMP, STARTED, BATTERY, AND ALTERNATOR, MY MECHANIC FIGURED THE ROOT OF MY PROBLEM HAD BEEN MY ENGINE HAD BLOWN. AFTERWARDS, I RESEARCHED THE ISSUE WITH ENGINES IN THIS PARTICULAR MODELS DURANGE. AFTER DOING EXTENSIVE RESEARCH AND VIEWING THIS WEBSITE, TO MY SURPRISE I FOUND I WASN'T THE ONLY OWNER OF THIS MODEL & YEAR TRUCK HAVING THIS VERY SAME ISSUE. WHAT MAKES THIS MORE SURPRISING IS THE GROWING NUMBER OF COMPLAINTS ABOUT THIS VERY ISSUE AND NOTHING IS BEING DONE. AS A SINGLE PARENT OF 2 CHILDREN I RELY HEAVILY ON MY VEHICLE, THAT IT WHY I TAKE ALL NECESSARY STEPS TO ENSURE MY VEHICLE REMAINS IN GOOD RUNNING CONDITION. THIS INCIDENT HAS CAUSED ME ALOT OF EMOTIONAL AND FINANCIAL STRAIN. AND I WOULD HOPE THAT VERY SOON THE COMPANY WOULD RECOGNIZE THAT THIS IS A MAJOR PROBLEM THAT NEEDS TO BE RECTIFIED.
Source: PORTABLE SAFETY COMPLAINT FORM