2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - MUNCIE, IN

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE MADE AN UNUSUAL NOISE AFTER IT WAS STARTED. THE CONTACT ALSO STATED THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 142,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - ROYAL OAK, MI

    2004 DODGE DURANGO BENT ROD # 7 CHRYSLER DEALERSHIP REPLACED BENT ROD. BUT SAID NEED NEW ENGINE BECAUSE THEY COULD NOT FIND OUT WHY THE ENGINE FAILED. MANY THOUSAND OF DOLLARS WERE PAID TO FIX AND GET ON ROAD AGAIN. NOT SURE IF THIS WOULD HAPPEN AGAIN, NERVOUS WITH THREE KIDS IN CAR AGES 2,5,6 AM I GOING TO KILL OR HURT MY CHILDREN DRIVING THEM IN THIS CAR???? HAPPENED AGAIN SAME BENT ROD 1 MONTH AFTER REPAIR. ON 2012 OCTOBER. CAR SITS IN DEALERSHIP FOR 8 MONTHS NOW. WILL NOT MOVE CAR OR DRIVE CAR TILL SOMEONE TELLS ME THAT IT IS SAFE TO DRIVE KIDS IN IT. THEY FLUXED MOTOR PRESSURE TESTED IT AND STILL THEY DO NOT KNOW WHAT IS WRONG. LOOK AT ALL THE SAME COMPLAINTS ON LINE THIS IS NOT JUST ME!!! SOMETHING IS WRONG! DO MY CHILDREN NEED TO DIE OR SOMEONE ELSES FAMILY NEED TO GET HURT BY ONE OF THESE SUV'S BEFORE SOMEONE TAKES NOTICE. PLEASE LOOK IN TO THIS. [XXX], MICHIGAN E-MAIL [XXX] I WILL BE POSTING THIS OVER AGAIN TILL SOMEONE HEARS MY CRY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - SELLERSVILLE, PA

    DRIVING NORTH BOUND ON I 95 IN SOUTH CAROLINA THE CHECK ENGINE LIGHT CAME ON AND A FLAPPING SOUND FOLLOWED BY A LOSS OF POWER AND A VERY ROUGH IDLE. PULL TO OFF RAMP, SHUT CAR OFF, AND CALLED FOR A NEARBY DODGE DEALER AND A TOW. IT SEEMS A "NEW" ENGINE IS REQUIRED. DODGE DOES NOT SUPPLY NEW ENGINES WITH REPLACEMENTS THEY USE REMANUFACTURED ENGINES. THE COST WITH LABOR WILL BE $7,500. UPON REQUESTING THE TRUE CAUSE AND BROKEN PARTS I WAS TOLD DODGE REQUIRES ALL PARTS BE SENT BACK WITH THE BROKEN ENGINE TO REMANUFACTURE A FUTURE ENGINE. VERY CONVENIENT TO PREVENT ANY INDEPENDENT EXAMINATION OF THE PROBLEM. RESEARCH ON VARIOUS SITES LIKE EDMUNDS ILLUSTRATES THAT THIS ENGINE FAILURE OF THE 5.7L HEMI IN THE SECOND GENERATION DURANGO'S IS PREVALENT. DODGE REFUSES TO HELP WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CINCINNATI, OH

    PURCHASED VEHICLE ON 2/19/13 DROVE IT FOR 2 WEEKS. WAS DRIVING ON THE HIGHWAY AND HEARD A LOUD NOISE FOLLOWED BY CLUNKING NOISE WHICH SOUNDED LIKE A FLAT TIRE BUT WASN'T. TOOK IT TO MY MECHANIC WHO TOLD ME THAT THE FRONT DIFFERENTIAL NEEDED TO BE REPLACED. FIXED THAT PROBLEM. 2 WEEKS AFTER THAT ON 3/29 WAS GETTING OFF THE HIGHWAY WHEN I HEARD ANOTHER LOUD NOISE FOLLOWED BY A CLUNKING NOISE THIS TIME I LOST STEERING AND BARELY MADE IT INTO A PARKING LOT. HAD IT TOWED TO MY MECHANIC TO FIND OUT IT BLEW A ROD AND NEEDED TO HAVE THE ENGINE REPLACED. AFTER HAVING THIS VEHICLE FOR 6 WEEKS I HAVE HAD 2 CATASTROPHIC FAILURES. MY DEALERSHIP WILL NOT HELP ME AND I CANNOT AFFORD TO REPLACE THE ENGINE ON MY OWN. I PURCHASED THIS VEHICLE TO BE A SAFE AND RELIABLE MODE OF TRANSPORTATION FOR ME AND MY 4 CHILDREN. NOW I AM OUT $6000 AND HAVE NO VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS. PEOPLE SHOULD NOT BE FORCED TO PAY FOR AN ISSUE THAT IS KNOWN TO BE A PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CAPE MAY COURT HOUSE, NJ

    I WENT TO START THE ENGINE AND HEARD A LOUD BANG, I LEFT IT FOR A FEW MINUTES AND TRIED AGAIN, AND THE ENGINE WAS BANGING LOUDLY. I GOT THE CAR TOWED TO THE A LOCAL DODGE DEALERSHIP AND THEY SAID THAT THE CAR HAS A BLOWN ENGINE AND THAT I NEED A REPLACEMENT. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - FAYETTEVILLE, NC

    I OWN A 2004 DODGE DURANGO 5.7 HEMI. THE ENGINE MADE A LOUD NOISE, I PULLED OVER AND SAW OIL ON THE FRAME. I HAD A MECHANIC LOOK AT IT AND THEY SAID A ROD WENT THROUGH THE BLOCK. I ALWAYS CHANGED THE OIL ON SCHEDULE. THE VEHICLE ONLY HAD ABOUT 700 MILES ON THE LAST OIL CHANGE. THE VEHICLE DIDN'T GIVE ANY WARNING BEFORE GOING OUT. I HAVE SEEN LOTS OF OTHER PEOPLE WITH THE SAME PROBLEMS. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE IN THIS SITUATION. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - ELGIN, IL

    PURCHASED MY HEMI DODGE DURANGO 2004, WITH APPROX. 90,000 MILES ON IT. ONLY 20,000 MILES INTO THE PURCHASE, TURNING FROM A COMPLETE STOP ACCELERATING INTO A 40 MPH. LANE AT APPROX. 25-35 MPH, (CLUNK) AFTER HEARING A LOUD THUMP, CAR WOULD NOT MOVE. TOWED TO EXPERIENCED MAINTENANCE, CONTACTED MY LOCAL CHRYSLER MAINTENANCE DEPT., ONLY OPTION TO RESOLVE MY MATTER WAS TO REPLACE MY NOW DEAD 110,000 MILE ENGINE WITH A RE BUILT ENGINE AT A PURCHASE PRICE OF $2,500/APPROX.70,000 MILES. APPROX. 15,000 MILES AND ONLY LOCAL DRIVING (3 MILES TOPS/PER DAY), I AM EXPERIENCEING FAULTS WHICH LEAD ME TO BELIEVE, I WILL EXPERIENCE THIS UNFORTUNATE PROBLEM AGAIN. VEHICLE ALSO, TURNS OFF IN HEAVY RAIN, AIR BAGS ALERTS ARE FAULTY, STEREO EQIPMENT FAULTY, ELECTICAL SEATING FAULTY. PLEASE ADVISE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - TOMS RIVER, NJ

    CAR WAS COLD, FROM SITTING OVER NIGHT.WENT TO START, AND HEARD A BUNCH OF CLANGING. I TURNED TRUCK OFF IMMEDIATELY. WENT TO CRANK ENGINE OVER, AND NOTHING. NO NOISE, ACCEPT CHIMES FROM INTERIOR, AND A SLIGHT NOISE FROM STARTER.I HAVE WORKED FOR YEARS AROUND VEHICLES AND REPAIRS,AND IT SOUNDED LIKE SOMETHING WAS STUCK. I PUT GEAR SHIFTER IN NUETRAL, DISCONNECTED SERPENTINE BELT, AND TRIED TO MANUALLY TURN ENGINE AT CRANKSHAFT. I COULD NOT GET IT TO BUDGE. WHEN I LOOKED UP ONLINE, I WAS SURPRISED TO SEE HOW MANY PEOPLE WITH THIS MOTOR HAD IT SIEZE, I CALLED CHRYSLER,AND WAS TOLD THERE WAS NOTHING THEY COULD DO FOR ME, BEING AS IT WAS OUT OF WARRANTY, AND THEIR WAS NO RECALL. I DON'T UNDERSTAND HOW THE GOVERNMENT DOESN'T HOLD THE CAR MANUFACTURERS TO STRICTER STANDARDS ,FOR ISSUES LIKE THIS.I'M NOT ANY KIND OF A COMPUTER GURU, AND I'VE FOUND HUNDREDS OF PEOPLE WITH SIMILAR ISSUE, ONLINE. WOULD REALLY BE NICE, TO SEE CHRYSLER HAVE TO MAKE GOOD FOR THESE FAULTY MOTORS.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - UPPER SADDLE RIVER , NJ

    2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WOULD RUN ROUGH (TO THE POINT OF STALLING OUT) DURING LIGHT TO MEDIUM RAIN OR WHEN IT WENT THROUGH THE CAR WASH. VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS AFTER IT REACHED 100K MILES. DODGE AUTHORIZED MECHANICS WERE UNABLE TO DETERMINE THE EXACT PROBLEM. COMPLETE TUNE-UP WAS PERFORMED. DURING FEBRUARY 2013, THE VEHICLE'S COWL WAS REPLACED (APPROX. 160K MILES ODOMETER READING) IN AN EFFORT TO DIVERT WATER FROM ENTERING THE ENGINE BLOCK AREA. IN MARCH 2013 (APPROX. 168K MILES), ATTEMPTED TO START THE VEHICLE; ENGINE TURNED OVER WITH A BANGING NOISE FOLLOWED BY SOUNDS OF GRINDING METAL. BROUGHT IN MECHANIC WHO INFORMED ME THAT THE NOISE WAS DUE TO BLOWN ENGINE-ROD AND THAT VEHICLE IS IN NEED OF AN ENGINE OVERHAUL. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - VANLEER, TN

    04 DODGE DURANGO WITH 5.7 HEMI ENGINE WOULD RUN ROUGH EVERY TIME IT WOULD RAIN. HAS BEEN DOING THIS FOR SEVERAL MONTHS. MECHANICS WERE UNABLE TO DETERMINE THE EXACT PROBLEM. ON FEB. 13TH WENT OUT TO START CAR AND IT WOULD NOT START. THINKING IT WAS THE STARTER WE TOOK IT OFF HAD IT CHECKED AND WAS TOLD THE STARTER WAS IN PERFECT CONDITION. SO WE HAD THE BATTERY CHECKED.....IT WAS FINE AS WELL. AFTER GETTING THE STARTER AND BATTERY PUT BACK ON, THE CAR STARTED AND RAN FOR A FEW DAYS. ON TUESDAY FEB 26TH THE CAR WOULD NOT START AGAIN- THIS WAS AFTER A HEAVY NIGHT OF RAIN. LET IT SET A COUPLE OF DAYS....STARTED RIGHT UP. ON MARCH 12TH THIS PROBLEM REPEATED ITSELF SO WE TOOK IT BACK TO MECHANIC. MECHANIC ASKED US TO LET HIM KEEP THE DURANGO SO HE COULD TRY TO GET THE PROBLEM TO REPEAT ITSELF IN ORDER FOR HIM TO SEE EXACTLY WHAT WAS HAPPENING WHEN IT WAS FAILING TO START. AND THEN TODAY MARCH 26TH, AFTER A COUPLE OF RAINY/SNOWY DAYS, HE WENT OUT TO START IT AND FOUND THAT THE MOTOR IS NOW DEFINITELY BLOWN. (THE BAD THING IS WE STILL OWE A YEAR AND A HALF ON IT!!). *TR

    Source: NHTSA WEB SITE