2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- CHADDS FORD, PA
ANY AND ALL TIMES THE BATTERY CABLES ARE REMOVED FROM THE BATTERY FOR ROUTINE MAINTENANCE ON A 2004 DODGE DURANGO, THE AIRBAG LIGHT ILLUMINATES AFTER RECONNECTION OF THE BATTERY. THE AIRBAG SYSTEM BECOMES INOPERATIVE AND MUST BE RECALIBRATED BY A DEALER AT A COST IN EXCESS OF $100. THIS IS THE 2ND TIME THIS HAS OCCURRED. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- JOPPA, MD
GAS LEAKS WHEN FILLING TANK GAS FUMES IN CAR TAKEN TO THE DEALER SEVERAL TIMES. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HIALEAH, FL
03/15/20013 I AND MY SON WERE GETTING OUT OF THE WINN DIXIE, A HEAVY SPOKE COMING OUT OF THE PANEL. I CALLED FIRE DEPT. AND TRIPLE A TO PICK UP THE VEHICLE, THE VEHICLE SHOT DOWN COMPLETE AFTER THAT. WIPER WHEN OFF AND LIGHT . 03/19/13 FOR THE 2ND TIME, I TOOK THE VEHICLE TO THE DEALER AS PER CHRYSLER INSTRUCTIONS ( MIAMI LAKES AUTO MALL) TO REPAIR THE RECALL G07 BACK IN 2009 OR 2010 THAT WAS PERFORM THERE. 03/20/2013 THEY CALLED FROM THE DEALER TO PICK UP THE VEHICLE. WHEN I WENT TO PICK UP, THEY TOLD ME, THEY BROUGHT THE WRONG PARTS WITH A HUGE MILES THEY NEED IT TO RETURN SAME AND REQUEST ANOTHER ONE. THEY DIDN'T KNEW THE MILES THEY PUT ME 94,000 SOMETHING MILES WITHOUT CONFIRM WITH US. THE ASSISTANT SERVICE MANAGER WAS VERY UN PROFESSIONAL, HE TOLD ME THAT WAS THE COMPUTER IN OTHER WORDS THEY DIDN'T KNEW. AT THAT TIME THEY TOLD US ME AND MY HUSBAND THAT THE ONLY THING THAT THEY FOUND ON THE CAR WAS THE BRAKE PAD AND SOME OTHER PARTS THAT THEY INFORM US THAT NEEDS REPAIR IN FUTURE DATE. IF WE WANT THEY CAN DO IT FOR $800.00, WE TOLD NO THANKS, WE WILL REPAIR SAME ISSUE WHEN WE CAN. 03/25/2013 THE DEALER CALLS US TO PICK UP THE CAR, HOWEVER THE LIGHTS ON THE PANEL ARE NOT WORKING. I EXPLAIN THE DEALER & CHRYSLER HOW I CAN DRIVE A CAR WITHOUT SEEING THE MILES THAT I'M GOING OR ANYTHING ELSE. THAT?S NOT SAFE FOR ME OR THE CONSUMERS. OF COURSE THEY DON'T CARE, THEY TOLD ME TO PAY THEM THE REPAIR OR DRIVE THE VEHICLE. WHICH I DON'T AGREE CAUSE THE VEHICLE WAS WORKING FINE. WHAT THE DEALER & CHRYSLER WANT IS THE CONSUMER TO PAY FOR THE PARTS THAT THEY DIDN'T FIX THE FIRST TIME. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT BADLY. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- BANGOR, PA
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER SHIFTING INTO NEUTRAL, THE VEHICLE WOULD RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,397.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- INMAN, SC
AFTER PULLING OUT ON TO A STREET THE ENGINE MADE A LOUD BANG AND CLUNKING NOISE. I PULLED OVER TO FIND A HOLE IN THE LOWER DRIVERS SIDE OF THE ENGINE BLOCK. I DO REGULAR OIL CHANGES AT 3000 MILE INTERVALS WITH SYNTHETIC OIL AND ONLY USE HIGH QUALITY OIL AND FILTERS, THIS VEHICLE HAS BEEN VERY WELL TAKEN CARE OF. I HAVE READ MANY COMPLAINTS ABOUT THIS ON THE 04-05 MODELS. MY MECHANIC HAS INFORMED ME THAT HE CANNOT FIND A REPLACEMENT MOTOR FOR A REASONABLE PRICE DUE TO THE DEMAND OF REPLACING THIS MOTOR. ALSO, HE HAS INFORMED ME THAT THE USUAL WARRANTY THAT HE WOULD GET WITH A MOTOR OF ANY OTHER KIND IS NOT AVAILABLE FOR THE 04-05 MOTORS DUE TO THE WELL KNOWN ISSUE. *TR
Source: NHTSA WEB SITE -
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2004 DODGE DURANGO- SIDNEY, OH
I HAVE A 2004 DODGE DURANGO LIMITED WITH THE 5.7 HEMI. I WOKE UP TODAY TO GO TO WORK AND STARTED IT AND IT WAS MAKING A REALLY LOUD NOISE. I TURNED IT OFF AND FOUND ALTERNATIVE TRANSPORTATION. MY HUSBAND HAD IT TOWED TO A GARAGE AND THEY SAID THAT THE ENGINE WAS BLOWN. HOW DOES AN ENGINE BLOW UP SITTING IN THE DRIVEWAY? I AM EXTREMELY UPSET WITH THE QUALITY OF THESE ENGINES AND FEEL THAT WITH ALL OF THE OTHER COMPLAINTS I HAVE SEEN ON THESE THAT DODGE SHOULD BE ISSUING A RECALL ON THESE! THE ENGINE HAS 120,000 MILES ON IT! THE GARAGE IS QUOTING ME BETWEEN $4000 AND $5000 TO PUT AN ENGINE IN IT! *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- SOUTH JORDAN, UT
THE CAR STALLS OUT IN RAINY CONDITIONS AND COMPLETELY DIES IN CAR WASH. PROBLEM CAN BE REPRODUCED EVERY SINGLE TIME IN WET CONDITIONS.VERY DANGEROUS AT HIGH SPEEDS AND COULD CAUSE ACCIDENTS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- GRAFTON, WV
I WENT OUT ONE MORNING TO DUE MY DAILY RUNNING FOR THE DAY AND WHEN I TURNED THE KEY AND THE VEHICLE STARTED IT MADE A SOUND LIKE THE STARTER WAS STUCK. I TURNED IT OFF AND CALLED MY HUSBAND AND WHEN I STARTED IT AGAIN THERE WAS A LOUD PECKING IN THE MOTOR. I TOOK IT TO A LOCAL GARAGE AND THE MAN LISTENED TO IT AND TOLD ME THAT THE NOISE WAS COMING FROM INSIDE THE MOTOR AND THAT HE DID NOT DO MOTOR WORK. SO I FOUND ANOTHER GARAGE AND TOOK IT TO THEM AND THEY TOLD ME THAT IT WAS THE STARTER THAT WAS BAD AND THAT THEY WOULDN'T BE ABLE TO GET TO IT FOR A WEEK OR SO. SO I CALLED THE LOT THAT THE VEHICLE WAS BOUGHT FROM AND HE SENT ME TO HIS GARAGE AND THE MAN THERE TOLD ME THAT HE WOULD TAKE A LOOK AT IT AND GET BACK TO ME. WELL HE CALLED THE NEXT DAY AND TOLD ME THAT ALL OF THE NOISE WAS COMING FROM THE TRANSMISSION AND THAT IT WAS THE FLY WHEEL SO HE REPLACED THE FLY WHEEL AND THE CALLED ME BACK AND TOLD ME THAT THE TORQUE CONVERTER WAS WHAT WAS MAKING THE NOISE. THAT THE VEINS IN IT WAS BAD AND RATTLING AROUND SO I HAD TO WAIT ANOTHER THREE DAYS FOR THE PART TO COME IN. AFTER HE REPLACED THAT PART AND PUT IT ALL BACK TOGETHER AND CALLED ME AND TOLD ME THAT IT WAS DONE AND THAT IT WAS STILL MAKING THAT NOISE, AND THAT HE COULD NOT FIGURE OUT WHERE IT WAS COMING FROM. HE STARTED THAT HE CALLED THE DODGE GARAGE AND TALKED TO THE ABOUT IT AND THEY TOLD HIM THAT THE CRANK WAS BAD. AND THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. SO I ASKED THEM ABOUT REBUILDING THE MOTOR AND HE LAUGHED AT ME AND TOLD ME THAT IF I COULD FIND SOMEONE THAT WOULD ATTEMPT TO REBUILD IT THAT HE WOULD SHAKE THEIR HAND THAT NO ONE WILL ATTEMPT IT. ALL I COULD DO IS HAVE ANOTHER MOTOR PUT IN IT. WE HAVE HAD THAT 2004 DURANGO 5.7 FOR ONLY A YEAR AND WE STILL OWE THE BANK FOR THE VEHICLE. AND AN ENGINE IS GOING TO COST US 3400.00 NOT TO MENTION LABOR FEE FOR PUTTING IT IN. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- O'FALLON, MO
MY 2004 DURANGO HAS ALWAYS HAD THE FAMILIAR ISSUE OF STALLING WHEN IT RAINED OR WENT THROUGH A CAR WASH, BUT ON MARCH 10 THAT ALL ENDED. MY HUSBAND WENT OUT TO TAKE MY CAR TO A MEETING AND HEARD LOUD CLUNKING SOUNDS. THE CAR WOULD NOT START. WE EVENTUALLY LEARNED THE ENGINE WAS SHOT--JUST LIKE THAT. THERE WAS NO WARNING WHATSOEVER. NOW WE ARE NOW STUCK WITH REPLACING THE ENGINE FOR AROUND $5000. THIS IS CRAZY!! I CAN'T BELIEVE ALL OF THE PROBLEMS THIS MODEL HAS FACED--AND NO RECALL!! I AM JUST LUCKY I WASN'T DRIVING WITH MY YOUNG DAUGHTER WHEN IT HAPPENED. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT BADLY. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- STERLING, IL
I STARTED MY CAR TO GO TO WORK AND THE CAR WAS MAKING A KNOCKING SOUND. I HAD MY HUSBAND CHECK THE OIL AND OTHER FLUIDS AND THEY WERE FINE. TOWED MY CAR TO A DEALERSHIP REPAIR SHOP AND THEY SAID THE ENGINE THREW A ROD AND WAS NO GOOD ANY MORE. I JUST PAID 15,000 FOR THIS CAR 6 WEEKS BEFORE AND NOW I HAVE NO VEHICLE. THE WARRANTY COMPANY SAID THEY WOULD NOT COVER IT BECAUSE THERE WASN'T ENOUGH MILES. I HAVE BEEN ON A LOT OF DIFFERENT SITES AND THEY HAVE NUMEROUS COMPLAINTS FOR THIS. THEY HAVE RECALLED OTHER CARS FOR THIS SAME REASON. WHEN YOU CALL DODGE THEY JUST GIVE YOU THE RUN AROUND. *TR
Source: NHTSA WEB SITE