2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - HAVELOCK, NC

    WENT GROCERY SHOPPING NIGHT BEFORE. WOKE UP NEXT MORNING TO GO TO BREAKFAST. WENT TO START DURANGO. HEARD LOUD KNOCKING AND THEN IT STALLED GOT OUT AND OIL WAS SPEWING FROM UNDER THE ENGINE. TOOK IT TO MECHANIC AND HAD TO GET A $5500 LOAN TO REPLACE THE ENTIRE ENGINE DUE TO A THROWN ROD. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - RICHMOND, VA

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STARTED THE IGNITION AND A LOUD NOISE EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY ADVISED THE CONTACT THAT THE CONNECTING ROD FRACTURED, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THERE HAD BEEN NO PRIOR PROBLEMS OTHER THAN A CHECK ENGINE LIGHT, WHICH THE DEALER MAINTAINED WAS A VACCUUM LEAK. THERE WAS ALSO A ROUGH RUNNING PROBLEM THAT THE DEALER ATTEMPTED TO REPAIR BY CHANGING PLUG WIRES. THAT PROBLEM WAS NOT REPAIRED. UPDATED 04/26/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - CHESAPEAKE, VA

    WENT TO START IT FOR WORK ON DAY AND IT STARTED MAKING A HORRIBLE NOISE. I GOT IT LOOKED AT BY A MECHANIC, WAS TOLD THAT THE ENGINE HAD BLOWN. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - O'FALLON, MO

    SIMILAR TO ALL OTHER COMPLAINTS I READ. WAS DRIVING THE VEHICLE DURING RAIN, ENGINE STARTED TICKING. STOPPED AND HAD IT TOWED TO MECHANIC. BENT ROD AND BUSTED PISTON. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - PARKSVILLE, NY

    WENT TO THE REPAIR FACILITY TO HAVE CAR LOOKED AT CODE P2302 CAME UP WHEN CHECKING THE COMPUTER WAS INFORMED THAT WOULD NEED A NEW PCM REPLACED WITH A NEW FACTORY ONE AND ABOUT 3 WEEKS AGO LIGHT CAME BACK ON AND WHEN TRYING TO CLEAR IT THE LIGHT BLINKS AND JUST STAYS ON BOTH TIMES THE CODE P2302 CAME ON THE IGNITION COIL FOR THAT CYLINDER WAS CRACKED AND THE PLASTIC WAS MELTED. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BATON ROUGE, LA

    BOUGHT THIS 04 DURANGO WITH A HEMI, IN 2010. IT HAS ALWAYS HAD A PROBLEM WITH RUNNING ROUGH OR STALLING AFTER/DURING RAIN. SOMETHING IS GETTING WET? DEALERSHIP TRIED TO FIX IT A COUPLE OF TIMES. IT WORKS FINE AFTER IT DRIES. ALSO THERE WAS A RECALL IN 2004 FOR POSITIVE BATTERY CABLE FAILURE POSSIBLY CAUSING FIRE. THIS VEHICLE WAS TAKEN IN TO HAVE THE REPAIR FOR THIS RECALL (#D40) IN 2007. THE SAME BATTERY CABLE IS NOW FAILING AND IS IN THE SHOP FOR REPAIR. THE BATTERY CABLES ARE NOT AVAILABLE AFTER MARKET SO THEY HAVE BEEN ORDERED FROM DODGE. THERE IS NO PROVISION IN THE RECALL TO REPAIR WHEN THE THING FAILS EVEN AFTER IT WAS FIXED. IT STARTED HAVING ALL KINDS OF ELECTRICAL ISSUES SO I BROUGHT IT TO REPAIR SHOP (NOT DEALERSHIP). DEALERSHIP SAYS THEY CAN'T DO ANYTHING. I DID CALL DAIMLER/CHRYSLER RECALL CENTER AND THEY WERE VERY NICE, TOLD ME TO SEND IN ALL THE INFORMATION TO THEM FOR POSSIBLE REIMBURSEMENT. THE RECALL IS GOOD FOR 10 YEARS, AND I BELIEVE IT SHOULD BE INVESTIGATED FURTHER. THIS IS 9 YEARS LATER, BUT EVIDENTLY THE RECALL REPAIR HAS FAILED. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - GRAND RAPIDS, MI

    I BOUGHT THE VEHICLE 9-25-12. IT RAN GREAT UNTIL 1-29-13 WHEN WENT TO START IT TO GO TO WORK IT MADE A LOUD CRACK LIKE METAL SNAPPING. TURNED OUT TO BE TO BE IT SNAPPED A ROD AND RUINED THE MOTOR. CHRYSLER IS NOT TAKING ANY RESPONSIBILITY FOR THIS PROBLEM EVEN THOUGH IT IS HAPPENING TO HUNDREDS OF PEOPLE. THIS IS OBVIOUSLY A MOTOR DEFECT AND NEEDS TO BE ADDRESSED. HUNDREDS OF PEOPLE ARE LOSING THOUSANDS OF DOLLARS, MOST OF WHICH CAN'T AFFORD A NEW VEHICLE OR THE COST OF THE REPAIR. GOOD LUCK TO EVERYONE WITH THIS PROBLEM. HOPEFULLY DODGE WILL DO SOMETHING ABOUT THIS SITUATION AND STAND BEHIND THEIR VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - HARRISON TOWNSHIP, MI

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AN ENGINE ROD FAILED. THE CONTACT WAS TRYING TO REVERSE FROM A RESIDENTIAL DRIVEWAY WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE ROD HAD FAILED. THE DEALER ADVISED THAT THE ENGINE NEEDED TO BE REPLACED AND ALSO ADVISED THAT THE FAILURE WAS UNCOMMON FOR SUCH LOW MILEAGE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - MIDDLETOWN , NJ

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE VEHICLE MADE A LOUD POPPING NOISE WHILE SHE PROCEEDED THROUGH AN INTERSECTION AND SMOKE EMITTED FROM UNDERNEATH THE HOOD CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A DEFECTIVE ROD MADE A IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000. UPDATED 03/01/13*LJ UPDATED 03/07/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - CARROLLTON, GA

    I CRUNK UP MY VEHICLE (DODGE DURANGO 5.7L) AND IT THREW AN ROD THAT BUSTED MY ENGINE BLOCK AND OIL PAN. *TR

    Source: NHTSA WEB SITE