2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- NINETY SIX, SC
STARTED MY DURANGO AS I HAD THE DAY BEFORE, TO A SOUND SIMILAR OF ROCKS HAVING BEEN THROWN INTO THE MOTOR. I IMMEDIATELY TURNED IT OFF THINKING THERE WAS SOMETHING, ANIMAL OR STICK, STUCK IN MOTOR OR FAN. OPEN HOOD ONLY TO FIND NOTHING VISIBLY SEEN TO CAUSE SUCH A NOISE. STARTED AGAIN TO THE SAME HORRIBLE SOUND AND TURNED OFF IMMEDIATELY. CALLED A VERY REPUTABLE NEIGHBOR WITH LIFETIME EXPERIENCE AND WORKING EXPERIENCE IN THE MOTOR VEHICLE FIELD. UPON STARTING HE IMMEDIATELY KNEW THE PROBLEM...THAT MY 81,000 FULLY MAINTAINED DODGE DURANGO THAT I OWE 4 MONTHS PAYMENTS ON YET, DRIVE 1/2 MILE TO WORK DAILY,WITH NO WARNING WHATSOEVER HAD A BLOWN MOTOR DUE TO THE FACT THAT A CHEAP PART, BELOW PREVIOUS DODGE QUALITY HAD BEEN INSTALLED AND CAUSED THIS TO HAPPEN.WE HAD PLANNED ON DRIVING OUT OF TOWN TO GET MY DAUGHTERS EYES CHECKED THE DAY BEFORE BUT WAS UNABLE TO AFFORD THE GAS DURING THIS TIME OF YEAR DUE TO BEING UNEMPLOYED LOSING HOME AND HAVING TO TAKE A JOB THREE TIMES LESS PAY THAN PREVIOUS. THANK GOD DAILY THAT WE DID NOT BECAUSE THE OUTCOME COULD HAVE BEEN MUCH WORSE KNOWING WE COULD HAVE BEEN TRAVELING ON INTERSTATE AND HAD THIS HAPPEN. MY FAMILY HAS ALWAYS BOUGHT AND SUPPORTED DODGE/CHRYSLER VEHICLES BUT FROM THIS POINT FORWARD WE WILL NO LONGER SUPPORT DUE TO THE LACK OF SUPPORT, QUALITY AND CARE OF THE DODGE/ CHRYSLER INDUSTRY TODAY! PAID FOR YOUR BUYOUT AGAIN! *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- SHELBYVILLE, KY
I HAVE HAD MY TRUCK SINCE FEB OF THIS YEAR AND HAVE NOT HAD ANY MAJOR PROBLEMS WITH IT. THE ONLY ISSUE THAT I HAVE HAD IS THAT WHEN IT RAINS OR WHEN WE GO THROUGH THE CAR WASH IT STALLS AND ACTS LIKE IT WANTS TO CUT OFF. I INFORMED THE DEALERSHIP WHERE I PURCHASED THE CAR FROM AND WAS TOLD IT WAS NOT A MAJOR ISSUE AND TO BRING IN AFTER THE HOLIDAYS AND IT WAS OK TO CONTINUE TO DRIVE IT. I HAVE KEPT THE MAINTENANCE CURRENT AND JUST RECENTLY GOT AN OIL CHANGE. ON CHRISTMAS NIGHT, I TOOK MY FATHER HOME WHO LIVES ABOUT 30 MILES AWAY FROM ME AND CAME STRAIGHT BACK HOME AND PARKED THE TRUCK. NO ISSUES OR PROBLEMS. LATER THE NEXT NIGHT, I WENT OUT TO START IT TO GO TO THE STORE AND IT WOULD NOT START. IT HAD RAINED EARLIER THAT DAY AND IT WAS COLD SO I JUST THOUGHT THAT MAYBE I NEEDED A JUMP. IT WAS LATE SO I DIDN'T WORRY ABOUT GETTING ONE FROM ANYONE. THE NEXT MORNING I GOT UP EARLY TO TRY TO START IT AGAIN AND STILL NOTHING, SO I ASKED MY NEIGHBOR FOR A JUMP. WHEN HE TRIED TO JUMP MY TRUCK IT MADE A HORRIBLE NOISE SO WE STOPPED AND I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY SENT TWO OF THEIR MECHANICS OVER TO MY HOUSE TO TRY AND JUMP IT AND THEY WAS SHOCKED BY THE NOISE THEY HEARD. THEY INITIALLY THOUGHT IT MAY BE THE STARTER AND THEY ALSO VERIFIED THAT ALL MY FLUIDS WERE FULL. THEY ENDED UP TOWING MY TRUCK BACK TO THEIR DEALERSHIP AND A FEW HOURS LATER THEY CALLED AND TOLD ME MY ENGINE LOCKED UP....THIS WAS SO DEVASTATING FOR ME TO HEAR BECAUSE THEY TOLD ME THE REPAIR WOULD BE $3000. I HAVE NOT HAD THE VEHICLE A YEAR YET AND AM A SINGLE MOTHER OF TWO KIDS. THIS PROBLEM IS VERY COMMON WITH THE SAME TRUCK THAT I HAVE WITH THE HEMI ENGINE. I TRADED MY BLAZER IN FOR THIS ONE TO BE ABLE TO HAVE SOMETHING RELIABLE AND REALLY LOVE THE TRUCK BUT CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL SINCE THERE HAVE BEEN SO MANY OF THE SAME PROBLEMS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- LONGVIEW, WA
STARTED VEHICLE AND HEARD A LOUD BANGING NOISE FROM THE 5.7 HEMI ENGINE. TOOK TO A CERTIFIED MECHANIC AND LEARNED THAT IT HAD THROWN A ROD CAUSING FATAL DAMAGE TO THE MOTOR. AFTER CONDUCTING RESEARCH THIS IS A COMMON ISSUE THAT HAS NOT BEEN ADDRESSED BY DODGE. SUPPOSEDLY THEY USED INSUFFICIENT METAL QUALITY WHEN BUILDING THIS ENGINE. THEY NEED TO BE HELD RESPONSIBLE FOR THIS WELL DOCUMENTED ISSUE. I'M WORRIED THAT OTHERS COULD EXPERIENCE AN ENGINE FAILURE WHILE DRIVING RESULTING IN A POSSIBLE CASUALTY. PLEASE ADVISE OTHERS OF THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- OMAHA , NE
TRUCK CUT OUT WOULD NOT RESTART HAD STOPPED AT AN INTERSECTION NEEDED TO ROLL TO THE SIDE OF SAID INTERSECTION WITH NO POWER STEERING BRAKES OR ENGINE. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- NEW BRAUNFELS, TX
HOW MANY MORE DODGE DURANGO 2004 IS IT GOING TO TAKE TO INVESTIGATE. CHRYSLER IS RECALLING 2012 VEHICLES FOR THE SAME PROBLEM, WHAT MOST OF THE COMPLAINTS ARE ABOUT, ENGINE FAILURE, BLOWN ROD . IS IT GOING TO TAKING SOMEONE GETTING KILLED TO WAKE YOU UP? SEEMS LIKE SOMEONE IS NOT DOING THEIR JOB . DOESN'T ANYONE READ THE COMPLAINTS OTHER THAN OTHER 2004 DODGE OWNERS? *TR
Source: NHTSA WEB SITE -
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2004 DODGE DURANGO- SALEM, OR
I HAVE A DODGE DURANGO 2004 HEMI WITH APPROXIMATELY 124K MILES ON IT. THE CAR WAS DRIVING FINE FOR ME AND MY FAMILY UNTIL THIS MORNING WHEN I TRIED TO START MY CAR, IT WAS MAKING A LOUD NOISE LIKE THERE WAS ROCKS IN THE ENGINE. IT DOESN'T START UP LIKE NORMAL AND IF IT DOES YOU CAN'T EVEN DRIVE IT. SOUNDS LIKE THE ENGINE IS IN PIECES. I'VE HEARD A LOT OF DODGE HEMI OWNER'S HAD A LOT OF PROBLEMS WITH THEIR ENGINE SEIZING UP WHILE THEY WERE DRIVING AT HIGH SPEEDS AND EVERYTHING JUST COMPLETELY SHUT OFF ON THEM(VERY DANGEROUS). A LOT OF FORUMS THAT I READ ONLINE HAS THE EXACT SAME PROBLEM THAT I'M HAVING. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- FLUSHING , NY
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SEVERAL HOURS AFTER PARKING THE VEHICLE FOR THE NIGHT, THE VEHICLE AUTOMATICALLY POWERED ON WITHOUT THE KEY BEING IN THE IGNITION AND ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT SMOKE AND BURNING FUMES WERE EMITTING THROUGH THE VENTS. THE CONTACT STATED THAT IN ORDER TO TURN OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED AND REPLACED AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE MOON ROOF AND WATER SEEPING IN, CAUSING AN ELECTRICAL SHORT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- MILLTOWN, NJ
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND HEARD A LOUD NOISE THAT SOUNDED SIMILAR TO SEVERAL ROCKS BEING THROWN AROUND UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- WARWICK, RI
THIS MORNING I WENT TO START MY DODGE DURANGO AND THERE WAS A LOUD BANG FROM THE ENGINE. A CONNECTING ROD FAILED ON THE VEHICLE AND NOW THE ENGINE IS NOT REPAIRABLE ANYMORE. THIS IS A BIG SAFETY CONCERN BECAUSE THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ANY OTHER EVERY DAY DANGEROUS SITUATION WHERE THE CAR WOULD BE INOPERABLE. SUCH A FAILURE SHOULD NOT HAPPEN TO A VEHICLE THAT HAS 95K ON IT. I FEEL THAT DODGE SHOULD OWN UP TO A DESIGN FLAW ON THE ENGINE, BECAUSE I HAVE READ A NUMBER OF COMPLAINTS ON THE INTERNET ABOUT THIS EXACT FAILURE AT AROUND THE SAME MILEAGE. I HAVE GOTTEN NO SUPPORT FROM DODGE ON THIS ISSUE EVEN CALLING THEIR CUSTOMER CARE ONLY TO HEAR THAT MY CAR HAS TOO MANY MILES FOR THEM TO HELP ME OUT. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- LONGBRANCH, WA
I PARKED THE CAR ON SATURDAY EVENING, DIDN'T DRIVE IT UNTIL MONDAY MORNING. ON MONDAY MORNING, I STARTED THE CAR, AND IT SOUNDED LIKE A BOX OF ROCKS IN THE ENGINE COMPARTMENT. I TURNED OFF MY RADIO, AND TRIED IT AGAIN, WITH THE SAME RESULT. MY HUSBAND CAME OUT, AND TOLD ME THAT THERE WAS OIL POURING OUT OF UNDER THE CAR. THE DAY AND NIGHT PRIOR TO THIS INCIDENT, IT HAD BEEN RAINING A LOT. NORMALLY, I PARK WITH THE FRONT OF THE CAR FACING UP HILL, BUT HAD GOTTEN HOME LATE, AND JUST PULLED STRAIGHT INTO MY PARKING SPOT WHICH PUT THE NOSE DOWN. AFTER THIS HAPPENED, I DID SOME RESEARCH ON THE INTERNET, AND SAW THAT THIS WAS HAPPENING TO MANY 2004 DURANGO OWNERS. I DO FEEL SOMEWHAT LUCKY SINCE MY MILEAGE WAS MUCH HIGHER THAN SOME OF THE OTHER FAILURE MILEAGES. WE HAVE ALWAYS MAINTAINED THE DURANGO, AND HAD ALL WORK DONE AT THE DEALERSHIP. I AM SO UPSET ABOUT THE FACT THAT I DIDN'T DRIVE MY DURANGO TO ITS EXPECTED 300,000 TO 400,000 MILE RANGE. I LOVE THIS VEHICLE, AND IT WAS MY GRADUATION PRESENT FROM MY HUSBAND. NOW, I HAVE TO FIGURE OUT SOME OTHER WAY TO GET MY 5 KIDS AND DOGS CAMPING! *TR
Source: NHTSA WEB SITE