2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - LIMERICK, PA

    2004 DODGE DURANGO LIMITED 5.7L HEMI 4X4 MY VEHICLE WAS ALREADY RUNNING FOR APPROX 3-5 MINUTES, WARMING UP, AFTER I HAD FINISHED WORKING A FULL 12-HOUR NIGHT SHIFT. TIME IS 0640 HRS, OUTSIDE TEMP IS APPROX 30 DEGREES. VEHICLE RUNNING NORMAL, NO ALARMS, NO WARNING INDICATORS. I WAS PULLING OUT OF DRIVEWAY OF MY EMPLOYMENT ONTO THE ROADWAY AND ACCELERATING ON A COMPLETELY STRAIGHT ROADWAY. AS VEHICLE WAS PASSING 20-25MPH AND WITH NO FORE-WARNING, HEARD LOUD 'BANG' FROM THE ENGINE COMPARTMENT AND VEHICLE STARTED SHAKING. VEHICLE'S REACTION WAS IMMEDIATE. VIOLENT VIBRATIONS, TAPPINGS AND METAL TO METAL SOUNDS, I IMMEDIATELY SHUT DOWN THE ENGINE AND DRIFTED OFF TO SIDE OF ROAD. MY VEHICLE HAS NEVER BEEN PUSHED OR WORKED HARD. NEVER HAULED HEAVY LOADS OR TRAILORED. BODY IS IN VERY GOOD CONDITION AND VEHICLE MAINTENANCE HAS ALWAYS BEEN PERFORMED ON REGULAR BASIS (APPROX 1000 MILES INTO CURRENT OIL CHANGE). AT FIRST I THOUGHT I HAD THROWN THE SERPENTINE BELT, BUT WITHIN SECONDS I KNEW IT WAS MUCH WORSE, SHUTTING OFF THE ENGINE. TWO CHECKS OF THE OIL LEVEL, ASSURED ME THAT THERE WAS IN FACT OIL IN THE ENGINE. THERE WERE NO EXTERNAL LEAKS FOUND AND THERE DID NOT APPEAR TO BE ANY OIL/COOLANT MIXING. AFTER TOWING THE VEHICLE, TO MY MECHANIC, THEY HAVE SINCE REPORTED WHAT THEY BELIEVE TO BE AS A "CATASTROPHIC LOSS OF THE ENGINE". I HAVE REPORTED THIS FAILURE TO CHRYSLER CORP. AND THEY HAVE OPENED A CASE NUMBER FOR ME, BUT THEY HAVE NOT MADE ANY COMMITMENT, IF THEY WILL COVER THE FAILURE. AFTER SOME OF MY OWN INVESTIGATING, I HAVE DISCOVERED THERE ARE NUMEROUS COMPLAINTS, OF THE EXACT SAME NATURE AS MY FAILURE, WITH THIS IDENTICAL MAKE/MODEL YEAR AND 5.7L HEMI ENGINE, WITH MANY FAILURES OCCURRING IN THE 80-120K MILE RANGE (MY MILEAGE 97K). VERY ANGRY AND UPSET ABOUT THIS FAILURE, BUT THANKFUL I WAS ABLE TO SAFELY PULL OVER WITHOUT ANY FURTHER INCIDENT AND INJURY. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - HAGERSTOWN, MD

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE HEARD AN UNUSUAL LOUD NOISE EMITTING FROM THE ENGINE WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE ENGINE WAS TURNED OFF. A CERTIFIED TECHNICIAN INSPECTED THE VEHICLE AND INFORMED THAT THERE WAS A HOLE WITHIN THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - UNIVERSITY PLACE, WA

    WENT TO START CAR (WHICH RAN PERFECTLY WELL THE NIGHT PRIOR) AND SOUNDED LIKE ROCKS UNDER THE HOOD. WE HAVE BEEN VERY FAITHFUL WITH OIL CHANGES, IN FACT, HAD THE OIL CHANGED JUST 3 DAYS PRIOR TO INCIDENT, ALWAYS DONE AT THE DEALERSHIP, AND REGULAR MAINTENANCE COMPLETED. THERE WERE NO ENGINE LIGHTS OR WARNINGS. TOWED TO DEALERSHIP AND INFORMED THAT A ROD WAS BROKEN/THROWN AND DAMAGED THE LONG BLOCK. NOW LOOKING AT OVER $6000 FOR ENGINE REPLACEMENT. WHEN FINDING THAT MANY OTHERS WITH SAME CAR/ENGINE ARE HAVING THE SAME ISSUES, I AM EXTREMELY DISAPPOINTED THAT A RECALL HASN'T BEEN DONE, OR A CONSUMER SAFETY REPORT ISSUED. HAD THIS HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN CATASTROPHIC. THE MANUFACTURER NEEDS TO PONY UP AND DEAL WITH THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - LOMPOC, CA

    WHEN THE MULTIFUNCTION TURN SIGNAL SWITCH IS USED, THE VEHICLE INTERMITTENTLY ACTIVATES THE OPPOSITE DIRECTION INSTRUMENT CLUSTER LIGHT AND EXTERIOR TURN SIGNAL LAMPS. THE EXACT SAME PROBLEM, SYMPTOMS AND PART NUMBER INVOLVED FOR THE 2004 DODGE DURANGO SLT EXHIBITS SAME SYMPTOMS AND INVOLVES THE SAME PART THAT NHTSA ACTION NUMBER PE08059 REPORT DATE OF NOVEMBER 12, 2012 REFERENCES WHICH HAS RESULTING IN AN FACTORY EXTENDED RECALL FOR DODGE/ RAM 3500 WHICH USE THE EXACT SAME TURN SIGNAL MULTI SWITCH PART NUMBER INVOLVED IN THE ABOVE STATED RECALL. WITH COUNTLESS REPORTS OF THIS MULTISWITCH INCORRECTLY ILLUMINATING THE OPPOSITE INTENDED TURNING DIRECTION. THIS DEFECTIVE SWITCH CREATES A GREAT DANGER AND POTENTIAL DISASTER FOR MANY ON THE ROADWAY. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - SAINT JOSEPH, MO

    MAIN BEARING SPUN AND LIFTER STUCK ON ENGINE. NO WARNING SIGN WITH LOW OIL LIGHT, NO FUNNY NOISES, THE CAR JUST DIED ON ME AFTER STOPPING AT THE BANK AND STARTING TO PULL AWAY. WITH SUCH A COMMON PROBLEM WHY ISN'T DODGE STEPPING UP TO HELP WITH THESE BAD ENGINES? IT'S A SHAME. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BALDWIN, MD

    WHILE DRIVING THE VEHICLE, IT MADE A LOUD NOISE FROM THE ENGINE COMPARTMENT, A LOUD BANGING NOISE WAS HEARD AND THE ENGINE BEGAN TO EMIT SMOKE FILLING UP THE TRUCK CABIN. THERE WAS VERY LITTLE VISIBILITY OUT THE FRONT WINDOW, AT WHICH TIME THE TRUCK WAS PULLED TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MILFORD, MA

    FUEL TANK HAS A PROBLEM ON TOP IT RUST OUT & THE VEHICLE WILL NOT PASS A EMISSION TEST. TO PASS YOU HAVE REPLACE THE TANK &THE FUEL PUMP.A COST OF $2200 . I CALLED CHRYSLER THEY SAID TO BAD. THEY SAID THERE ARE NO PROBLEMS. I SAW (4 DURANGOS) THAT HAVE THIS PROBLEM. MY WHOLE THING IS THEY WILL REPLACE A ENGINE ON A POLICE VEHICLE WITH 150000 MI ON THEM BUT FORGET THE GAS TANK. THAT IS A REAL PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CORNWALL ON HUDSON, NY

    COMPLETE ENGINE FAILURE. FROM WHAT I AM READING AND WHAT MY MECHANIC HAS TOLD ME, THIS IS A COMMON FAILURE. BESIDES THE FINANCIAL IMPACT OF THIS DEFECTIVE, FAULTY ENGINE, IT POSES A SAFETY HAZARD TO THE MOTORING PUBLIC WHEN THE ENGINE HAS A TOTAL AND MASSIVE FAILURE, ESPECIALLY IF IT HAPPENS AT HIGHWAY SPEEDS. THIS VEHICLE SHOULD HAVE A MANDATORY RECALL AND DODGE HELD RESPONSIBLE FOR THE NECESSARY REPAIRS / REPLACEMENTS. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - EVERETT, MA

    WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - WEST BLOOMFIELD, MI

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE VEHICLE EXHIBITED AN ABNORMAL TICKING NOISE. THE VEHICLE WAS TOWED TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIFTERS WOULD NEED TO BE REPLACED. ALL SIXTEEN LIFTERS WERE REPLACED. AFTER THE REPAIR WAS COMPLETE, THE TICKING NOISE COULD STILL BE HEARD AND THE CONTACT WAS ADVISED BY THE MECHANIC THAT THERE WAS NOTHING THAT COULD BE DONE ABOUT THE NOISE. AS THE CONTACT DROVE THE VEHICLE, THE OIL WARNING LIGHT WOULD ILLUMINATE WHENEVER THE CONTACT WOULD BRAKE TO A STOP. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 179,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE