2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - PARKER, CO

    THE BLEND DOOR WHICH CONTROLS WHERE HEAT AND AC ARE DIRECTED BREAKS ON THIS VEHICLE. IM UNABLE TO DEFROST THE WINDOWS. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - PORTSMOUTH, VA

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHEN HE STARTED THE VEHICLE HE HEARD A LOUD NOISE IN THE ENGINE. A MECHANIC STATED THAT A ROD IN THE ENGINE WAS BROKEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/27/12 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - WARREN, RI

    I WAS DRIVING IN THE POURING RAIN AND ALL OF A SUDDEN MY DURANGO STARTED SKIPPING AND HAD A HESITATION WHEN GIVING THE GAS THEN STALLED SUDDENLY. HAD TO PUMP GAS TO RESTART AND CONTINUED STALLING AS SOON AS IT RESTARTED. PER SHOP, 2004-2005 HAVE DEFECTIVE COWL ON WINDSHIELD WITH HUGE GAP. WATER IS JUST POURING ONTO MOTOR CAUSING MISFIRE. THIS IS A KNOWN ISSUE AND DODGE REFUSES TO RECALL. I HAVE CONTACTED MY LOCAL DODGE DEALER WHO HAS ORDERED THE PART HOWEVER PART HAS BEEN BACK ORDERED FOR OVER A MONTH. THIS IS A VERY DANGEROUS SITUATION. NOT ONLY IS THE VEHICLE STALLING SUDDENLY BUT ONCE IT STALLS I LOSE MY POWER STEERING AND BARELY MAKE IT TO THE SIDE OF THE ROAD. SINCE THIS STARTED, I STILL FEEL A HESITATION/SKIP IN THE MOTOR WHEN DRIVING IN DRY CONDITION. SOMETHING NEEDS TO BE DONE HERE. WHY ISN'T DODGE BEING HELD RESPONSIBLE FOR THESE DANGEROUS ISSUES? *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR AN EMISSIONS TEST BUT DID NOT PASS. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE PCM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED AND WAS TAKEN BACK FOR EMISSION TESTING TWICE BUT DID NOT PASS EITHER TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PCM WAS REPLACED TWO ADDITIONAL TIMES. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - MINERAL RIDGE, OH

    ONE DAY IT RAN FINE THEN ONE MORNING WENT OUT TO START AND IT SOUNDED LIKE RATTLING CHAINS UNDER HOOD. CHANGED STARTER...DIDN'T WORK. MECHANIC FOUND METAL IN OIL PAN. SO NOW WE NEED TO REPLACE WHOLE MOTOR. IN DOING RESEARCH ON IT, THIS IS AN EXTREMELY COMMON PROBLEM THAT DODGE REFUSES TO FIX. SO NOW I HAVE NO WAY OF GETTING MY 4 CHILDREN AROUND TO THEIR SPORTS AND I HAVE A 5TH CHILD DUE IN 7 WEEKS. WITH NO VEHICLE. THANKS DODGE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - ELSMERE, KY

    THIS CAR RAN PERFECT UP UNTIL THIS HAPPENED. I WENT OUT TO START IT UP ONE MORNING AND ON STARTING THE ENGINE BROKE A CONNECTING ROD ON NUMBER 7 CYLINDER,RUINING THE ENGINE .THIS IS A COMMON COMPLAINT WITH THESE 2004 DURANGOS WITH THE 5.7 HEMI ENGINE. IM A RETIRED MECHANIC WITH 31 YEARS EXPERIENCE WITH THE TRANSIT SYSTEM IN CINCINNATI,OHIO. AND I'VE NEVER SEEN ANY ENGINE DO THIS KIND OF DAMAGE FOR LACK OF MAINTENANCE. THIS IS NOTHING BUT POOR QUALITY CONTROL AND CHEAP OVER SEAS PARTS IN THESE EARLY HEMI ENGINES .DOES SOMEONE HAVE TO GET KILLED IN ORDER TO FORCE A RECALL ON THESE ENGINES???? *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - NEWPORT, AR

    PAID EXTRA TO GET THE 5.7 HEMI THAT IS SUPPOSED TO LAST FOREVER RIGHT, WELL NOW 3500 LATER WE ARE FINALLY GETTING A NEW MOTOR PUT IN IT, I BELIEVE THAT DODGE SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. WENT OUT TO START IT ONE MORNING AND SOUNDED LIKE A GUN SHOT, SHOT A ROD CLEAN THROUGH THE OIL PAN, BUT WORST PART IS IT WAS STILL RUNNING, STILL WILL RUN, JUST SOUNDS HORRIBLE. REALLY THINK WE SHOULD BE REIMBURSED FOR THE NEW ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - NEW BRAUNFELS, TX

    WE WERE DRIVING THE CAR AND SUDDENLY IT STARTED MAKING THIS LOUD NOISE UNDER THE HOOD AND SHOOK. I PULLED OVER AND TURNED OFF THE CAR. I CHECKED TO SEE IF THE OIL WAS OK AND IT WAS. THERE WASN'T ANY LEAKING FLUIDS. THE VEHICLE WAS TOWED TO OUR HOME AND SITS IN THE DRIVE. ANY ATTEMPT TO START IT CAUSES VIOLENT SHAKING LOUD NOISE. IT STRUGGLES TO IDLE AND DIES. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BOWIE, MD

    2004 DODGE DURANGO. CONSUMER STATES VEHICLE LEAKS WATER FROM THE SUNROOF INTO THE ELECTRICAL SYSTEM *TGW THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES FOR THE SUNROOF LEAK, WHICH CAUSED OTHER COMPONENTS TO STOP WORKING.

    Source: CONSUMER LETTER
  • 2004 DODGE DURANGO
    - HOMER CITY, PA

    AUTO DROVE PROPERLY PREVIOUS DAY, STARTED THE ENGINE AT 6PM AND IT SOUNDED LIKE ROCKS IN THE ENGINE. A PUDDLE OF OIL WAS VISIBLE UNDERNEATH THE PARKED SUV. CAR HAS BEEN PROPERLY CARED FOR, NO WARNING LIGHTS ON THE DASHBOARD IE: OIL, ENGINE LIGHT - JUST LOUD CLANKING AND NOT DRIVABLE. EDMUNDS AND OTHER AUTO INFORMATION COMPLAINTS ARE EXACTLY LIKE OURS. THIS ISSUE HAS BEEN FIXED IN THE 05 MODELS BUT NOT IN THE 04. IT RAINED A LITTLE EARLIER IN THE DAY AND THIS VIDEO SHOWS WHAT IS TRANSPIRING IN THE 04 MODELS: HYDROLOCK= BROKEN RODS HTTP://WWW.YOUTUBE.COM/WATCH?V=I_THRVTMLX4 CHRYSLER NEEDS TO ANSWER THE HUNDREDS OF COMPLAINTS THAT ARE DOCUMENTED. WE CANNOT AFFORD A NEW FAMILY CAR. THANK YOU FOR YOUR TIME AND I HOPE THAT YOU HELP US FIND A SOLUTION AND HOLD THEM ACCOUNTABLE. *TR

    Source: NHTSA WEB SITE