2004 DODGE DURANGO Complaints

I WAS DRIVING DOWN THE ROAD WHEN THERE WAS A LOUD CLANK. I IMMEDIATELY PULLED OVER. IT WAS THEN TOWED TO A REPAIR SHOP AND WE WERE TOLD THE VEHICLE'S ENGINE THREW A ROD. I HAD NO PRIOR PROBLEMS WITH THE ENGINE BEFORE THIS. WE WERE THEN TOLD THAT BY THE REPAIR SHOP THAT THEY WERE UNABLE TO FIND A REBUILT MOTOR AS THEY ARE ON A TWO YEAR WAITING LIST. WE WERE ALSO TOLD THAT DODGE WAS AWARE OF THIS PROBLEM AND THAT WE CAN BUY A NEW ENGINE FROM THEM BECAUSE THEY FIXED THIS PROBLEM WITH THE NEW ENGINE. *JS

MY HUSBAND AND I WERE DRIVING TO THE STORE AFTER WORK ON APRIL 24TH. WE STOPPED FOR A STOP SIGN, SLOWLY TOOK OFF AND HEARD A BANG! WE HAD TO HAVE THE 2004 DODGE DURANGO TOWED TO A MECHANIC AND FOUND THAT THE RODS WERE BENT IN THE ENGINE...PARTICULARLY THE #7 ROD. NOT ONE SINGLE WARNING, NO CHECK ENGINE LIGHT, NOTHING!! WE KEPT THE OIL CHANGED ACCORDING TO SCHEDULE! THE TRUCK IS IN EXCELLENT CONDITION TOO; TOP OF THE LINE VEHICLE WITH DVD PLAYER AND EVERYTHING! NOW WE'RE FACING A $4-6,000 REPLACEMENT BILL. WHY WOULD WE REPLACE IT WITH AN ENGINE THAT IS GOING TO DO THE EXACT SAME THING IN A FEW YEARS BECAUSE OF POOR QUALITY?! WE ARE DONE WITH DODGE PRODUCTS AND WE'RE GOING TO TELL EVERYONE WE KNOW WHAT HAS HAPPENED TO US. *JS

2004 DURANGO HAS RUSTED THROUGH ON SEVERAL SPOTS. TAILGATE AND WHEEL WELLS. THIS IS EXCESSIVE FOR A VEHICLE IT'S AGE THAT HAS BEEN GARAGED AND WELL CARED FOR. I SUGGEST THAT THE ANTICORROSION COATING WAS FAULTY. I HAVE SEEN MANY DURANGO'S THIS AGE WITH THE SAME TROUBLE SPOTS. *JS

VEHICLE ENGINE STARTED KNOCKING, THE VEHICLE LOST POWER AND SHUT OFF. TOOK TO A MECHANIC AND DIAGNOSED IT AS A CAMSHAFT FAILURE. THE CAR DOES NOT START. *TR

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

THE ODOMETER JUST TURN 70,000 AND THE ENGINE BLOCK HAS A HOLE OF 3", TWO MECHANICS CHECKED FOR ME AND BOTH DIAGNOSIS SAME, THAT THE PISTON AND ROD MADE HONE ON THE BLOCK. SEARCHING THRU A CAR DEALER ON INTERNET I FOUND OUT THAT THERE IS PROBABLY AROUND 100 PEOPLE THAT HAD POSTED ALL OF THEM DURANGO 04 HEMI 5.7 JUST LIKE MINE WITH AROUND THE SAME MILEAGE WITH THE EXACT SAME PROBLEM. NOW I HAVE TO PAY A WHOLE MOTOR. THERE SHOULD BE A RECALL TO SEE HOW MANY PEOPLE COME FORWARD. *TR

CAR STALLED FOR NO REASON. LUCKY THIS HAPPEN IN A PARKING LOT AT 10MPH AS ALL THE CONTROLS WENT OUT. STOPPED THE CAR TURNED IT OFF AND IT STARTED RIGHT BACK UP WITH NO ISSUE. THIS HAS HAPPENED AGAIN 4 MORE TIMES ALL AT LOW SPEED. I HAVE CALLED THE DODGE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME AS MY VEHICLE IS OUT OF WARRANTY EVEN IF THE NHTSA HAD OPENED AN INVESTIGATION ON THIS ISSUE A LONG TIME AGO. IT IS NICE TO SEE HOW DODGE STANDS BEHIND THEIR PRODUCTS AND AFTER READING THE NHTSA WEBSITE IT LOOKS LIKE I AM IN STORE FOR MANY MORE ISSUES THAT DODGE WILL NOT HELP WITH. THIS IS A SAFETY ISSUE AND I DO NOT UNDERSTAND HOW DODGE IS ABLE TO GET AWAY WITH THIS. I WANTED TO PASS THIS VEHICLE ONTO MY DAUGHTER SO SHE WOULD BE A PROUD DODGE OWNER SO MUCH FOR THAT. WHY KEEP THE SERVICE AT THE DEALERSHIP UP TO DATE WHEN IN THE END THERE IS NO ADDED VALUE TO PAYING MORE FOR SERVICING YOUR VEHICLE AT THE DEALERSHIP. *TR

MY WIFE WAS DRIVING THE DURANGO HOME AND IT BEGAN TO KNOCK LOUDLY. BROUGHT THE VEHICLE HOME FOR INSPECTION. THE VALVE TRAIN IS FINE, BUT THE BOTTOM END HAS 2 BENT CONNECTION RODS. THESE RODS JUST RANDOMLY BENT. THE HEADS ARE FINE, THERE IS NOT WATER LEAKING, GASKETS ARE FINE. THIS SEEMS TO BE A PROBLEM WITH THE QUALITY OF MATERIALS OF THE RODS. *JS

STARTED TO WARM UP IN MORNING, SOMETHING BROKE UNDER THE HOOD. TURNS OUT A CONNECTING ROD BROKE AND NEED A NEW ENGINE. FANTASTIC. HAS BEEN SITTING AT THE SHOP AND STILL IS THERE WHILE I TAKE A CAB TO WORK EVERY DAY. WILL NEVER BUY CHRYSLER AGAIN AND HAVE TOLD EVERYONE I KNOW. WHAT A JOKE! *TR

BOUGHT OUR DURANGO NEW IN 2004,WITH THE 5.7 HEMI, SERVICED IT EVERY 3000 MILES. MY WIFE DRIVES IT AND HAD NO PROBLEMS UNTIL THE OTHER DAY WHEN SHE GOT IN TO GO TO WORK AND STARTED IT UP, AND IT SOUNDED LIKE YOU HAD THROWN GRAVEL IN A WASHING MACHINE. IM SURE IT DROP A VALVE SEAT AND CHEWED IT UP. I HAVE 27 YEARS IN AUTOMOTIVE AND I KNOW YOU SHOULD GET MORE THAN 80,000 MILE OUT OF A HIGH TECH ENGINE LIKE THIS IS SUPPOSED TO BE.WE HAVE DODGES IN OUR FAMILY AND THIS IS A VERY BIG DISSAPOINTMENT BESIDES BEING VERY EXPENSIVE. DODGE IS BEING VERY CLOSED MOUTH ABOUT THIS VERY HUGE PROBLEM.