2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - BAKERSFIELD, CA

    JUST LIKE NUMEROUS 2004 DURANGO OWNERS I HAVE EXPERIENCED .......A COMPLETE ENGINE FAILURE ONCE I PASSED 80,000 MILES DUE TO UNKNOWN CAUSES. I AM THE ORIGINAL OWNER, REGULARLY MAINTAINED IT, AND OPERATED IT NORMALLY. CAR STALLED IN TRAFFIC AND COULD HAVE BEEN TRAGIC. WOULD LIKE AN INVESTIGATION OPENED CONSIDERING THE LARGE NUMBER OF OWNERS EXPERIENCING THE SAME PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MINERAL WELLS, WV

    2004 DODGE DURANGO. CONSUMER STATES TROUBLE WITH STARTING VEHICLE *TGW THE CONSUMER HAD THE VEHICLE TOWED TO A LOCAL DEALERSHIP, WHERE IT WAS DISCOVERED A FULL ENGINE REPLACEMENT WAS NEEDED. ACCORDING TO THE INVOICE, THE CONNECTING ROD WAS BROKEN, THE #3 CYLINDER WAS DOWN AND THERE WAS INTERNAL FAILURE. *JB

    Source: CONSUMER LETTER
  • 2004 DODGE DURANGO
    - BRADENVILLE, PA

    UPON STARTING THE VEHICLE IN THE AM AFTER DAILY USE,A LOUD NOISE AS IF THE FAN BELT BROKE OR STONES THROWING AROUND WAS HEARD AND OIL STARTED FLOWING FROM MOTOR. PIECES OF CAST METAL FOUND UNDER THE VEHICLE IN THE MIDST OF THE OIL....ROD BLEW THROUGH!!! ONLY 100K MILES AND OIL WAS FILLED, MAINTENANCE ALWAYS COMPLETED. WE ARE ORIG OWNERS. THIS WAS A $35K V8 ENGINE VEHICLE THAT HAS BEEN MAINTAINED. THIS SHOULD NOT HAVE HAPPENED AND AS SEEN ON THE EMONDS SITE AS WILL AS DODGE, THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND NO RECOURSE FOR THE OWNER WHO HAS DONE WHAT HE OR SHE WAS TO DO AS FAR AS UPKEEP ON THEIR VEHICLE??? AGAIN THIS IS NOT A CHEAP VEHICLE AND WE ARE A FAMILY OF 5 WITH 1 INCOME. HOW AND WHY SHOULD WE HAVE TO FIX THIS PROBLEM? WE PURCHASE WHAT WE THOUGHT WAS A GOOD QUALITY VEHICLE FROM A BIG 3 COMPANY!! *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BORDENTOWN, NJ

    I OWN A 2004 5.7L HEMI MAGNUM DODGE DURANGO..WHEN I WAS LEAVING SCHOOL THE OTHER NIGHT MY DURANGO STARTED FINE. WHEN I PULLED OUT ONTO THE ROAD I ONLY GOT ABOUT 1/2 MILE BEFORE MY ENGINE MADE A HORRIBLE NOISE AND JERKED REAL HARD, MY CHECK ENGINE LIGHT CAME ON AS DID MY OIL LIGHT. AS I WAS PULLING OFF THE ROAD I LOST THE POWER STEERING AS WELL,SMOKE POURED OUT FROM UNDER MY DURANGO. I GOT OUT AS I WAS AFRAID IT WAS GOING TO CATCH FIRE. I CALLED FOR HELP AND WAITED ON THE SIDE OF THE ROAD. THE TOW TRUCK GUY GOT THERE AND TOLD ME THERE WAS OIL ALL UNDERNEATH OF MY TRUCK. I HAD IT TOWED TO MY LOCAL SHOP TO SEE WHAT WAS WRONG. GUESS WHAT? A ROD HAS BEEN PUSHED THROUGH MY ENGINE AND NOW I NEED A NEW ONE. MY DURANGO ONLY HAS 85,200 MILES ON IT. I AM REALLY MAD, I HAVE A DAUGHTER WHO COULD HAVE BEEN WITH ME AND WE COULD HAVE BEEN ON THE INTERSTATE WHEN THIS HAPPENED, I HATE TO THINK THAT WAS POSSIBLE AND WHAT THE OUTCOME COULD HAVE BEEN. THIS IS A SERIOUS ISSUE AND I AM SURPRISED NO RECALL HAS BEEN MADE.WE AS CONSUMERS HAVE THE RIGHT TO A VEHICLE THAT IS SAFE FOR US, THE LAW IS SUPPOSED TO PREVENT THIS FROM RE-OCCURING. I CAN SE IF THIS WAS AN ISOLATED INCIDENT, BUT ITS NOT. I HAVE STARTED LOOKING AND I SEE THOUSANDS OF COMPLAINTS AND THAT IS ONLY ON A COUPLE BOARDS/FORUMS, HOW IS THIS POSSIBLE, WHO IS RESPONSIBLE. I ENCOURGE ALL DURANGO OWNERS WHO HAVE HAD THIS ISSUE TO STEP FORWARD AND COMPLAIN, TOGETHER WE CAN MAKE A DIFFERENCE. I ALREADY CONTACTED MY LOCAL NEWS, AND I WILL BE SENDING LETTERS TO REID BIGLAND (THE PRESIDENT OF CHRYSLER CORP). CHRYSLER/DODGE GOT A BAILOUT WHEN THEY WERE READY TO BE BANKRUPT, BUT WHERE DOES THAT HELP THE AVERAGE CONSUMER. WE ARE ALL HAVING DIFFICULT TIMES IN THIS ECONOMY, WHERE IS THE HELP FOR US? WE ARE LEFT TO PAY WELL OVER 6000 FOR ENGINE REPAIRS THAT DODGE/CHRYSLER CORP IS RESPONSIBLE FOR. WE ALL NEED JUSTICE HERE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - GLENS FALLS, NY

    WENT TO START MY TRUCK IN THE MORNING TO WARM UP, SOUNDED LIKE SOMETHING BROKE UNDER THE HOOD. SHUT OFF, WAITED AND RESTARTED, SAME NOISE. IT IS SITTING AT A REPAIR SHOP BECAUSE ITS GOING TO BE EXPENSIVE AND I DON'T HAVE THE MONEY. I STILL HAVE YEARS TO PAY ON IT. BEEN TAKING A CAB TO WORK AND BACK EVERY DAY. I BOUGHT MY 2004 DURANGO BRAND NEW, NEVER BEAT IT UP, HAS ONLY 74K MILES, REGULAR OIL CHANGES. I HAVE READ OTHER INCIDENTS/COMPLAINTS ONLINE ABOUT THE SAME THING I AM GOING THROUGH. ITS PRETTY SAD TO DRIVE BY MY TRUCK EVERY DAY IN A CAB! *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - PHILADELPHIA , PA

    NOTICED OVER THE PAST FEW YEARS WATER WHEN IT RAINS THAT IT IS ACCUMULATING ON TOP OF THE ENGINE. NOTICED THE ENGINE FELT LIKE IT HAD A MISS FIRE ON A CYLINDER. SEAL FROM WINDSHIELD COWL IS NO LONGER MAKING A POSITIVE SEAL AND WATER IS DRIPPING DOWN ONTO THE TOP OF THE ENGINE AND ALSO INTO THE SPARK PLUGS. USING YOU TUBE THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS ISSUE WHICH IN TURN HAS RESULTED IN WHAT IS CALLED HYRO-LOC OF THE ENGINE WHICH IS CAUSING PUSH RODS TO BREAK AND CAUSING THE ENGINE TO COMPLETELY FAIL, AS IN MY CASE PUSHING A ROD THRU THE BLOCK OF THE ENGINE SPILLING OIL OUT ON TO THE STREET. SHUTTING DOWN THE ENGINE LOOSING ALL POWER TO STEER AND CONTROL VEHICLE. LUCKILY I WAS NOT ON A MAIN HIGHWAY TRAVELING AT 60MPH AS THIS COULD HAVE BEEN AS DISASTROUS ACCIDENT.THERE SHOULD BE SOME TYPE OF RECALL ON THE WATER PROBLEM AND THIS ENGINE CATASTROPHE RESULTING FORM THIS PROBLEM, AS OF TODAY DODGE/CHRYSLER HAS NO KNOWN ISSUE OF THIS SORT, WHICH IS HARD TO BELIEVE. PLEASE NOTIFY ME OF ANY INFORMATION REGARDING THESE ISSUES AND ANY POSSIBLE CLASS ACTION SUITS THAT MAY BE PENDING. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CENTERVILLE, OH

    WHILE DRIVING DOWN THE HIGHWAY THE ENGINE COMPLETELY SEIZED. NO INDICATION OR WARNING. ALWAYS MAINTAINED IAW THE MANUAL. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CHAGRIN FALLS, OH

    AFTER RETURNING HOME FROM A LONG DISTANCE 4 DAY WEEKEND, WHERE THE VEHICLE FOR THE MOST PART RAN FINE. IT STALLED A COUPLE OF TIMES WHILE DECELERATING (WHICH HAD HAPPENED A FEW TIMES PRIOR AND OUR LOCAL MECHANIC COULDN'T LOCATE THE PROBLEM). THERE WERE NO WARNING LIGHTS ON AND THE VEHICLE RAN FINE. THE NEXT DAY AFTER DRIVING ABOUT 6 MILES TO WORK (AGAIN WITH NO INCIDENT), I STARTED THE VEHICLE AND DROVE ABOUT 100 YARDS AND IT SOUNDED LIKE ROCKS AND RUBBER WERE FLYING ALL OVER UNDER THE HOOD (HEAVY KNOCKING SOUND). HAD IT TOWED TO THE GARAGE AND HAVE BEEN TOLD THE OIL HAS TURNED TO SLUDGE AND THAT THE MOTOR THREW A ROD. THE REPAIR QUOTE INCLUDES PUTTING IN A NEW MOTOR AND THE COST IS $4,000 - $5,000. WE DO NOT HAVE THE FUNDS AND STILL OWE ALMOST $8,000 ON THE VEHICLE. THIS IS A CRIME! *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CHAGRIN FALLS , OH

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THERE WAS AN ABNORMAL KNOCKING FROM THE ENGINE AREA. THE CONTACT HAD THE VEHICLE TOWED TO A NEARBY MECHANIC WHERE THE MECHANIC DIAGNOSED THAT A ROD HAD PUNCTURED THE MOTOR.THE DEALER WAS CONTACTED AND DID NOT ACKNOWLEDGE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - NAPLES, NY

    2004 DODGE DURANGO. CONSUMER STATES BRAKE FAILURE WHILE DRIVING *TGW THE CONSUMER STATED THE MECHANIC FOUND A BROKEN VALVE WHICH CAUSED THE BRAKE FAILURE. WHEN THE MECHANIC CONTACTED THE NEAREST CHRYSLER DEALERSHIP TO OBTAIN THE PART, HE WAS INFORMED THE PART WAS NO LONGER BEING MANUFACTURED BY CHRYSLER. THE MECHANIC THEN LOCATED A PART OUT OF STATE AND HAD IT SENT TO HIM, ONLY TO FIND OUT, THE PART WAS NOT CORRECT DUE TO A CERTAIN PERCENTAGE OF 2004 DODGE DURANGO'S BEING PRODUCED AS NOT HAVING POIS-TRACTION. THE CONSUMER STATED CHRYSLER GAVE HER MECHANIC THE RUN-AROUND FOR THREE WEEKS.

    Source: CONSUMER LETTER