2004 DODGE DURANGO Complaints

I DO NOT KNOW WHAT HAPPENED THIS FEELS LIKE THIS DREAM. ONE DAY MY TRUCK IS RUNNING GREAT AND THEN BAM OIL EVERY WHERE. ONE DAY I STARTED MY TRUCK UP AFTER ABOUT TWO WEEKS OF LETTING IT SIT IN THE DRIVE WAY AND IT HAD A TICKING NOISE SO I IMMEDIATELY TURNED IT OFF. I CALLED A MECHANIC HE CHECKED IT AND SAID IT WAS A STICKY LIFTER.I THEN CALLED DODGE TO GET PROFESSIONAL ADVICE BECAUSE MY MECHANIC IS NOT A CERTIFIED DODGE MECHANIC. A SERVICE ADVISER AT DODGE DEALERSHIP ON RT 112 IN MEDFORD AND HE TOLD ME THAT IF THE PROBLEM STARTED WHILE THE TRUCK WAS SITTING, TO JUST START THE TRUCK AND LET IT RUN FOR A WHILE. SO I DID AND MAYBE FIVE MINUTES OF IT BEING ON AND TICKING I HEARD A NOISE AND SAW OIL ON THE GROUND. NOW WHAT DO I DO.........I HAVE A HOLE IN THE ENGINE BLOCK AND A FULLY PAID PIECE OF JUNK. I HAVE RECORDS OF ALL MY REGULAR OIL CHANGES THIS TRUCK WAS MY BABY I TOOK GREAT CARE OF IT, I LOVED IT AND ITS DEAD. I'M NOT THE ONLY ONE WITH THIS TRUCK AND THIS PROBLEM WHEN WILL DODGE OWN UP TO ITS RESPONSIBILITY AND RECALL THE 5.7 MOTOR .IT BREAKS MY HEART EVERY MORNING WALKING BY MY 2004 DODGE DURANGO TO START UP MY OLD BEAT UP 97 NISSAN PATHFINDER WITH 246K ITS SAD TO SAY THAT THIS RUSTED OLD PIECE OF JUNK GIVES ME NO PROBLEMS WITH ITS MOTOR OR TRANSMISSION, BUT MY NEW TRUCK CRAPPED OUT AT 116,000 CARS NOT ARE SUPPOSE TO DIE AFTER 100K ESPECIALLY HEAVY DUTY TRUCKS. I NEVER EVEN GOT THE OPPORTUNITY TO CARRY A LOAD OR TOW SOMETHING. DODGE MADE IT SEEM LIKE THIS WAS SOMETHING THAT WAS SUPPOSE TO HAPPEN BECAUSE THE TRUCK HAS 100K...THAT MAKES NO SENSE TO ME AND I WISH I WOULD HAVE DONE MORE RESEARCH ON THIS TRUCK. BUT RIGHT NOW I JUST PRAY THAT DODGE HELPS ME OUT WITH THIS PROBLEM. THIS IS MY FAMILY VEHICLE THAT I INVESTED HARD EARNED CASH INTO AND NOW IT IS JUST SITTING IN MY DRIVEWAY ROTTING AWAY. CAN SOMEONE PLEASE HELP? *TR

ENGINE BLEW WITH OUT ANY SIGN NO NOISE UNTIL IT WENT POOF AND CLOUD OF BLUE SMOKE AND ROD WAS THROUGH THE BLOCK. IF MY HUSBAND WOULDN'T OF BEEN WITH ME AND MY KIDS WOULD OF BEEN IN AN ACCIDENT CAUSE I WOULD OF THOUGHT I JUST RAN OVER SOMETHING. IT S SCARY TO THINK WE COULD OF ALL DIED BECAUSE OF A BAD ROD THAT SEEMS TO BE A PROBLEM IN THESE 5.7 ENGINES. *TR

AFTER HAVING BOUGHT THE CAR USED FROM A DEALER I WORKED FOR CHECKING TO SEE THAT WAS ONE OWNER AND SERVICE RECORDS WERE ON FILE WITH ANOTHER LOCAL DEALER. VEHICLE HAD BEEN PROPERLY SERVICED AND WAS CONTINUED TO BE SERVICED THRU A DODGE DEALER AT 98,564 MILES WITH NO WARNING AT ALL THE MOTOR THREW A ROD THRU THE SIDE OF THE BLOCK. REPLACEMENT WAS MADE COSTING US $7000, NONE OF WHICH CHRYSLER WOULD TAKE RESPONSIBILITY FOR. NOW 2 YEARS LATER WE ARE APPROACHING 82000 MILES ON THE 2ND MOTOR AGAIN MAINTINANCED PROPERLY AND I'M EXPERIENCING THAT I CAN BE DRIVING ON THE INTERSTATE OR ANYWHERE AND IT WILL JUST DIE. I HAVE 4 KIDS THIS IS OUR MAIN TRANSPORTATION AND IT IS VERY DANGEROUS AS THERE IS NO STEERING OR BRAKES WHEN THIS HAPPENS. PLEASE HOLD CHRYSLER ACCOUNTABLE FOR THESE PROBLEMS AS YOUR SIGHT REFLECTS OVER 650 COMPLAINTS FOR THE SAME THINGS ON THIS PARTICULAR VEHICLE!! DOES SOMEONE HAVE TO DIE PRIOR TO THEM BEING HELD RESPONSIBLE?! *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD CLICKING NOISE OUTSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND STOPPED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS A HOLE IN THE ENGINE BLOCK DUE TO A ROD FRACTURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

MY PASSENGER AND I WERE SITTING AT A RED LIGHT. THE CHECK ENGINE OF MY 2004 DODGE DURANGO LIMITED (5.7LTR) CAME ON, THEN THE BATTERY LIGHT CAME ON AND BOTH OF THOSE LIGHTS STARTED TO FLICKER. THERE WAS A LOUD SQUEAL AND A POP, THEN THE ENGINE STALLED AND I FELT THE BRAKE PEDAL FALL STRAIGHT TO THE FLOOR. WHITE SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT, WHICH QUICKLY TURNED A THICK BLACK COLOR. I COULDN'T EVEN SEE THROUGH THE SMOKE, AS IT WAS SO DENSE. I GRABBED MY PHONE AND PROCEEDED TO CALL ROADSIDE ASSISTANCE TO GET THE VEHICLE OFF OF THE ROAD (THE VEHICLE WAS BLOCKING A LANE OF A MAJOR HIGHWAY IN MY TOWN). I STARTED TO SMELL BURNING PLASTIC AND THOUGHT, "AM I ON FIRE?". MY PASSENGER INSTRUCTED ME TO LOWER MY WINDOW BECAUSE ANOTHER DRIVER WAS YELLING SOMETHING AND MAKING HAND GESTURES. WHEN I TRIED TO USE THE WINDOWS, I NOTICED THAT I HAD LOST ALL POWER. IN A PANIC I OPENED THE DOOR AND INSTRUCTED MY PASSENGER TO DO THE SAME. THAT WAS WHEN WE HEARD WHAT THE OTHER DRIVERS WERE SCREAMING. "GET OUT OF THE TRUCK, IT'S ON FIRE!". WHEN I TURNED TO GET OUT OF THE VEHICLE, THAT WAS WHEN I SAW THE FLAMES FLOWING UP THE WINDSHIELD ABOUT 4" LONG. WE JUMPED OUT OF THE VEHICLE AND RAN ACROSS THE ROAD TO THE CURB, TURNED TO VIEW THE VEHICLE, SEEN THAT IT WAS A LARGE FIRE AND DECIDED TO RUN ABOUT 200-300 FEET AWAY FROM IT. JUST IN CASE IT EXPLODED. THE FIREMEN WERE THERE IN UNDER A MINUTE, BUT THE VEHICLE WAS ENGULFED IN FLAMES IN ABOUT 30 TO 45 SECONDS. I HAVE A LARGE FAMILY AND IT'S A GOOD THING THEY WERE NOT ALL WITH ME, AS IS THE CASE 90% OF THE TIME. I DO NOT KNOW IF I WOULD'VE HAD TIME TO GET THREE SMALL CHILDREN OUT OF THEIR CARSEATS IN TIME. THIS COULD'VE ENDED MUCH WORSE THAN IT DID. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 25 MPH WHEN THE ENGINE STALLED. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE ENGINE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000.

I HAVE THE SAME PROBLEM AS MANY OTHER DODGE DURANGO OWNERS ARE EXPERIENCING. MINE IS A 2004 DODGE DURANGO WITH A 5.7 HEMI ENGINE. IT WAS ALWAYS PROPERLY MAINTAINED AND SERVICED. ONE MORNING WE WENT TO TURN IT ON AND A LOUD KNOCKING SOUND CAME OUT OF THE ENGINE. IT WAS A BROKEN ROD. WITHOUT ANY SYMPTOMS OR ANY WARNINGS WHATSOEVER, A ROD DECIDED TO BREAK. INCREDIBLE TO THINK THAT A WELL MAINTAINED ENGINE WOULD BREAK FOR NO REASON WITH LESS THAN 100K MILES ON IT. *TT

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE DRIVER SIDE SEAT BELT FAILED TO UNLOCK AND WAS CUT IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,543 AND THE CURRENT MILEAGE WAS 85,553.

I'VE OWNED MY 2004 DODGE DURANGO 5.7 HEMI SINCE 2005. WITH ONLY 151,960 MILES - TAKING EXCELLENT CARE AND PRIDE IN IT, THE #7 ROD HAS BEEN BENT. WATER HAS SOMEHOW GOTTEN INTO MY MOTOR CAUSING ALL KINDS OF ISSUES. WITHIN THE PAST YEAR, IT HAS HAD ISSUES RUNNING HOT, RUNNING POORLY WHEN IT RAINS AND ROUGH IDLE ON OCCASION. AFTER SITTING FOR 24 HOURS, I WENT OUT TO CRANK IT AND IT JUMPED (I THOUGHT A SMALL ANIMAL HAD CRAWLED INTO MY MOTOR) AND IT SHUT OFF. I THEN RE-CRANKED IT AND IT SOUNDS LIKE A SEWING MACHINE. I HAD TO HAVE IT TOWED AND AM NOW LOOKING AT $4000 FOR ANOTHER MOTOR. I'VE HAVE RESEARCHED THE INTERNET AND AM TOTALLY BLOWN AWAY AT THE OTHERS HAVING THE ISSUES WITH THE SAME EXACT MAKE AND MODEL OF VEHICLE. THIS IS SOMETHING CHRYSLER SHOULD MAKE RIGHT. I AM A SINGLE MOTHER AND LIVE WEEK TO WEEK, I CAN NOT AFFORD TO DO THIS, BUT I HAVE TO. WORKING FULL TIME, CARING FOR A 10 YEAR OLD AND NOW APPLYING FOR A PART-TIME JOB IS WHAT THIS EXTRA EXPENSE IS CAUSING ME TO DO. I THINK SOMEONE SHOULD DO SOMETHING - IF I WIN THE LOTTERY, YOU BEST BELIEVE I WILL. CHRYSLER DO THE RIGHT THING....THIS IS HAPPENING TOO MUCH AND IS A DEFECT - NO DOUBT. TOYOTA DID A RECALL - MAYBE IF I'M EVER TO BUY ANOTHER VEHICLE, ATLEAST THEY WOULD MAKE IT RIGHT. *KICKS SOAPBOX*. *TR

WE PURCHASED OUR CAR NEW IN MAY 04. WE HAVE HAD NO MAJOR ISSUES WITH THE VEHICLE. LAST WEEK I GOT IN THE CAR AND TRIED TO START IT AND IT MADE THIS LOUD NOISE LIKE ROCKS OR MARBLES IN THE ENGINE. THEN IT WOULD NOT TURN OVER. AFTER A FEW ATTEMPTS TO START, THE ENGINE STARTED BUT HAS A VERY LOUD KNOCKING NOISE. THE CAR RAN FINE 2 DAYS BEFORE THE FAILURE. WE HAD IT TOWED TO A DODGE DEALERSHIP AND THEY SAID THE CAMSHAFT AND PISTONS NEED TO BE REPLACED. BUT HAVEN'T REALLY TORN THE ENGINE APART TO DIAGNOSE EVERYTHING. TOTAL COST TO REBUILD THE BOTTOM HALF ONLY IS $5,000.00. THE SERVICE GUY TOLD ME IT WAS ONE OF THE CLEANEST ENGINES HE HAS SEEN TOO. I TOLD THEM THAT WAS TOO MUCH AND THEY WENT DOWN TO $4,100.00. BUT WE FOUND ANOTHER LICENSED SHOP TO REBUILD FOR LESS. THE SHOP DOING THE WORK HAS 3 OTHER DURANGOS AT HIS SHOP WITH THE SAME PROBLEM. THIS ENGINE SHOULD HAVE LASTED A LOT LONGER THAN 90,900 MILES. I CHECKED EDMUNDS.COM AND LOTS OF PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE. THE DEALERSHIP SAID THAT THEY SOLD OVER A MILLION AND A HALF OF THESE VEHICLES AND THIS IS A FLUKE THAT IT HAPPENED TO A FEW OF THEM. *TR