2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - SICKLERVILLE, NJ

    STARTED MY VEHICLE AND HEARD A HORRIBLE GRINDING METAL SOUND. TOWED IT TO A MECHANIC WHO SAID THAT A ROD HAD BLOWN A TWO INCH HOLE IN MY ENGINE BLOCK. THERE WERE PIECES OF METAL IN A PILE OF OIL UNDER MY VEHICLE WHEN IT WAS TOWED AND 2 LARGE CHUNKS FOUND UPON INSPECTION OF VEHICLE. THERE WAS NO WARNING. NO PROBLEMS PRIOR. VEHICLE RAN FINE THE DAY BEFORE. NO LIGHTS EVER CAME ON THE DASH EITHER, NO CHECK ENGINE...ETC. UPON RESEARCHING THIS ISSUE- I HAVE FOUND NUMEROUS SIMILAR STORIES. HOPING A CLASS ACTION SUIT WILL BE INVESTIGATED. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - OREGON, OH

    STARTED VEHICLE AND HEARD A LOUD KNOCKING, SHUT THE VEHICLE DOWN THINKING SOMETHING MAY BE UNDERNEATH, RESTARTED THE VEHICLE WITH SAME RESULT. HAD VEHICLE LOOKED AT BY MECHANIC, SAYS THAT IT SOUNDS TO BE A PISTON ROD. TOOK OIL SAMPLE, AND FOUND METAL SHAVINGS. VEHICLE MAINTENANCE HAS BEEN PER MANUFACTURER RECOMMENDATIONS, ALONG WITH ALL WARRANTY AND RECALL WORK. FROM READINGS, THIS HAS BEEN HAPPENING TO OTHER PEOPLE DRIVING DOWN THE ROAD. MECHANIC SAYS ENGINE WILL HAVE TO BE REPLACED. OTHER ISSUES INCLUDE VEHICLE SHUTTING OFF WHILE DRIVING USUALLY WHEN IT RAINS, OR DURING TURNS. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - GREENBRIER, AR

    WHEN COMING TO A STOP MY VEHICLE STALLS / DIES! DO NOT GET A CHECK ENGINE LIGHT. HAVE HAD A DODGE COMPUTER PUT ON IT AND NO CODES WERE FOUND. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - ALGONA, WA

    ON 12-7-11, I WAS DRIVING THROUGH AN INTERSECTION AT ABOUT 25 MPH WHEN I HEARD AND FELT A LOUD BANG AND RATTLING FROM THE ENGINE. THERE WASN'T ANY WARNING FROM THE DASH BOARD NOR WAS THE ANY PINGING PRIOR TO THE ENGINES CATASTROPHIC FAILURE. I HAD LOST ALL POWER STEERING AND POWER BRAKES. THE ENGINE OIL WAS ALSO SPILL OUT OF THE BOTTOM OF THE ENGINE. I WAS LUCKY ENOUGH TO BE ABLE TO ROLL TO A STOP OUT OF THE LINE OF TRAFFIC.WE HAVE RECEIPTS THAT SHOW WE MAINTAINED MY VEHICLE REGULARLY. WE HAVE NOT HAD ANY COOPERATION FROM THE DEALERSHIP OR THE MANUFACTURER AS OF YET. I HAVE ALSO RESEARCHED SEVERAL INCIDENTS WITH THE 5.7 DODGE HEMI ENGINE. I ALSO RESEARCHED THAT, TO MY UNDERSTANDING, THE CHRYSLER CORP KNEW OF HE POTENTIAL FAILURE IN THE 2004/05 5.7 ENGINE, MADE THE CHANGES TO THE ENGINE BUT DID NOT ISSUE A RECALL. I AM ASKING FOR ASSISTANCE AND/OR ADVICE AS TO WHAT ACTION I AND MANY OTHERS SHOULD TAKE AT THIS POINT. THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MILLERSBURG, OH

    WE HAVE A 2004 DODGE DURANGO IT HAS BEEN A GOOD VEHICLE MY WIFE JUST LOVES IT BUT THE OTHER DAY SHE WENT TO LEAVE FOR WORK AND WHEN SHE STARTED THE MOTOR IT STARTED MAKING THIS REALLY LOUD TICKING NOISE. WELL I CALLED THE MECHANIC AND HE TOLD ME HE WOULD STOP BY ON HIS WAY HOME TO LISTEN TO IT HE DID AND SAID IT WAS NOT GOOD TO GO AHEAD AND BRING IT TO THE SHOP AND THEY WOULD LOOK AT IT. I HAD IT TRAILERED INTO THE SHOP AND LATER THAT DAY IS WHEN WE GOT THE BAD NEWS. THE MOTOR HAS VERY SERIOUS INTERNAL PROBLEMS IT'S EITHER A ROD, WRIST PIN OR PISTON SKIRT AND CAN COST US UP TO $6,000 FOR NEW MOTOR OR REBUILD THE LOWER END OF THIS ONE THEY WILL NEED TO PULL THE MOTOR TO TELL FOR SURE WHAT IT IS, WE NEVER HAD ANY WARNING SIGNS AT ALL THAT THERE MAY BE A PROBLEM IT JUST HAPPENED. SORRY BUT WE CAN NOT AFFORD TO REPLACE A ENGINE EVERY 90,000 MILES AND CAN NOT AFFORD TO GET THE REPAIRS DONE NOW, WE HAVE CHANGED THE OIL EVERY 5000 MILE PER MANUFACTURE RECOMMENDATION. AFTER FURTHER INVESTIGATION I SEE THAT DODGE IS HAVING A SERIOUS PROBLEM WITH THESE MOTORS AND ARE MISLEADING THE PUBLIC WITH ALL THE HYPE ABOUT THE HEMI MOTOR AND THEY ARE NOT DOING A DARN THING ABOUT THE ISSUES THEY ARE HAVING. MY WARRANTY JUST RAN OUT 4 MONTHS AGO OR 19000 MILES AGO AND THE DEALERSHIP SAID THERE IS NOTHING THEY CAN DO. I FEEL THE ENGINES SHOULD LAST LONGER THEN 90,000 MILES AND I AM VERY PEED OFF ABOUT THIS HE HAVE OWNED DODGES FOREVER AND NOW THIS HAPPENS AND THERE IS NOTHING THEY CAN DO! MY WIFE DOES NOT LIKE DODGE VERY MUCH NOW. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - ITASCA, IL

    WAS GOING TO LEAVE FOR WORK, STARTED MY TRUCK TO AN INSTANT HORRIBLE KNOCKING SOUND! NEVER EVEN PUT IT IN DRIVE. HAD IT TOWED TO MY MECHANIC, AND WAS INFORMED THAT THERE WAS A HOLE IN THE ENGINE BLOCK, CAUSED BY A ROD. NO WARNING SIGNS OR CHECK ENGINE/OIL LIGHTS EVER CAME ON.. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MYTRLE BEACH, SC

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THERE WAS ANTIFREEZE AND WATER LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE WATER PUMP WAS LEAKING AND HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - NEWARK, OH

    THIS VEHICLE HAS BEEN FINE, AFTER THE RECALLS WERE DONE,. I HAVE 5 KIDS LOVE THE SPACE AND POWER. I HAVE HAD RECENT PROBLEMS WITH WATER IN THE CAR WASH AND WHEN RAINING MAKING IT WANT TO STALL BUT IT KEPT ON RUNNING. EVERYTHING WAS GREAT UNTIL YESTERDAY MORNING. MY WIFE WENT OUT TO TAKE THE KIDS TO MCDONALD'S AND SHE SAYS "IT SOUNDED LIKE A LARGE BALLOON POPPED" WITH A LARGE AMOUNT OF SMOKE COMING FROM THE EXHAUST. NOW I HAVE WHAT SOUNDS LIKE A LOUD TICK OR A KNOCK FROM THE PASSENGERSIDE BACK. IT HOWEVER SOUNDS LIKE A LAWN MOWER RUNNING WHEN IT DOES RUN AND PER VALVOLINE SERVICE "NO FIRE ON NUMBER EIGHT CYLINDER". AS I NOW HAVE READ I AM NOT THE ONLY INDIVIDUAL WITH THE PROBLEM AND IT IS NOT ISOLATED. IF I HAD NOT BEEN DOING THE RECOMMENDED MATINANCE AND NOT KEEPING UP ON THIS TRUCK I COULD UNDERSTAND, BUT A VEHICLE COSTING OVER $32,000.00 NEW SHOULD LAST MORE THAN 97,000 MILES. SOMEONE NEEDS TO STAND UP AND BE ACCOUNTABLE. *KB

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MIDLAND, MI

    MY HUSBAND WAS DRIVING ON THE HIGHWAY AT 70 MPH (OUT OF TOWN) WHEN HE HEARD A VERY LOUD "POP". THE ENGINE FAILED AND HE HAD TO MAKE HIS WAY OVER TO THE SIDE OF THE ROAD AT A HIGH RATE OF SPEED AND VERY LITTLE CONTROL DUE TO ENGINE FAILURE. HE SAID THE TRUCK JERKED SO HARD IT ACTUALLY FELT LIKE HE HIT SOMETHING. WHEN HE MADE IT OVER TO THE SIDE OF THE ROAD HE GOT OUT OF THE VEHICLE AND OIL WAS LEAKING FROM THE BOTTOM OF THE VEHICLE. HE HAD THE TRUCK TOWED TO A GARAGE. AFTER THE SERVICE TECHNICIAN INSPECTED THE VEHICLE HE SAID IT BLEW A ROD THROUGH THE ENGINE. THE VEHICLE COSTS ME NEARLY $30,000.00 AND HAD 129,000 MILES ON IT. AFTER TALKING WITH SEVERAL DIFFERENT MECHANICS I WAS TOLD THAT THESE ENGINES ARE KNOW FOR THIS PROBLEM. A JASPER REPLACEMENT ENGINE COST ABOUT $7000.00!!!! I TELEPHONED DODGE ON A FEW DIFFERENT OCCASIONS AND THEY REFUSE TO HELP BECAUSE MY EXTENDED WARRANTY I PAID THOUSANDS OF DOLLARS FOR EXPIRED. I SURELY THOUGHT I WAS BUYING A QUALITY VEHICLE BUT APPARENTLY I AM WRONG. I AM SURE GLAD I WASN'T DRIVING WITH MY KIDS WHEN THIS HAPPENED, ONE WRONG MOVE AND THE VEHICLE COULD HAVE HIT ANOTHER CAR! THANK GOD NOBODY GOT HURT. NOW I AM STUCK TRYING TO FIGURE OUT WHAT TO DO WITH THIS VEHICLE????? I CERTAINLY DON'T HAVE $7000.00 DOLLARS AND A USED ENGINE IS VERY HARD TO FIND DUE TO SO MANY PEOPLE LOOKING FOR THEM! WHEN I WENT INTO WORK THE NEXT DAY, MY CO-WORKER WHO HAS THE SAME EXACT VEHICLE WITH THE EXCEPTION OF THE COLOR, INFORMED ME HIS ENGINE BLEW TOO! COME ON DODGE-GET A CLUE! ACCEPT RESPONSIBILITY FOR YOUR HEMI'S HAVING PROBLEMS! I DON'T KNOW HOW YOU STAY IN BUSINESS! *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - RIVERDALE, GA

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE APPLYING THE BRAKES WITH THE ILLUMINATION OF THE INSTRUMENT PANEL LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE