2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - SOUTHFIELD, MI

    I WAS DRIVING TO WORK GOING APPROXIMATELY 65 MPH WHEN I PUT ON THE BREAK AS TRAFFIC HAD GOTTEN A LITTLE THICK. AS I RELEASED MY FOOT OFF OF THE BREAK THE CAR KIND OF JUMPED (SIMILAR TO WHEN ITS IN CRUISE CONTROL) AND I NOTICED THAT IT WAS PICKING UP SPEED BY ITSELF. I IMMEDIATELY THOUGHT THAT SOMEHOW IT HAD GONE INTO CRUISE CONTROL ON ITS OWN BUT WHEN I AGAIN TRIED TO PUT THE BREAK ON I NOTICED THAT THE BREAK PEDAL WAS A BIT RESISTANT AND WHEN I REMOVED MY FOOT IT AGAIN BEGAN TO ACCELERATE ON ITS OWN. STILL THINKING THIS WAS A CRUISE CONTROL ISSUE I HIT THE OFF BUTTON BUT THIS DID NOT HELP. NOT KNOWING WHAT TO DO AND REALIZING THAT GETTING THE CAR TO SLOW DOWN WAS VERY DIFFICULT I DIDN'T WANT TO EXIT THE EXPRESSWAY AND NOT BE ABLE TO STOP OR PREVENT AN ACCIDENT SO I CONTINUED MY DRIVE TO WORK WITH MY FOOT ON THE BRAKE KNOWING THAT IN THE WORSE CASE SCENARIO THERE WAS A FIELD I COULD CRASH INTO (AT MY WORK EXIT) IF I COULD NOT GET THE CAR TO STOP. AT ONE POINT I TOOK MY FOOT OFF OF THE BREAK TO SEE IF THE SPEED WOULD CONTINUE TO RISE OR IF IT WOULD STOP AT ANY POINT, BUT AFTER IT BEGAN TO APPROACH 100MPH (IT WAS CLEAR THAT IT WAS GOING TO CONTINUE RISING)AND SCARING ME EVEN FURTHER I PUT MY FOOT BACK ON THE BREAK. UPON EXITING THE EXPRESSWAY I PUT BOTH FEET ON THE BREAK AND PRESSED DOWN AS HARD AS I COULD, ONLY MANAGING TO GET THE SPEED TO ABOUT 30 MPH BEFORE I PUT IT INTO NEUTRAL AND SHUT IT OFF. I WAS LATER TOLD BY THE MECHANIC THAT MY THROTTLE WAS STUCK. NEEDLESS TO SAY IT WAS ONE OF THE SCARIEST EXPERIENCES IN MY LIFE! *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - FLORENCE, SC

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HEARD A KNOCKING NOISE AS SHE EXIT THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE CURRENT MILEAGE WAS 111,500. THE APPROXIMATE FAILURE MILEAGE WAS 111,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - ZANESVILLE, OH

    WHEN DRIVING THROUGH A PUDDLE, THE ENGINE STALLS AND THE POWER STEERING GOES OUT. I WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION FOR 2-3 MINUTES UNTIL I WAS ABLE TO RESTART THE CAR. *KB

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - TUSCALOOSA, AL

    BOLTS IN EXHAUST MANIFOLD ARE TOO SMALL CAUSING THE BOLTS TO BREAKOFF AND CREATING A LOUD TICKING NOISE IN ENGINE MOTOR. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - EGG HARBOR, NJ

    I HAVE A DODGE 2004 DURANGO. MY CHILDREN AND I WERE HEADING TO THE DRS WHEN WE WERE DRIVING ABOUT 40 MILES AND HOUR THROUGH AN INTERSECTION AND ALL OF A SUDDEN WE HEARD THIS LOUD NOISE. I THOUGHT I HIT SOMETHING SO I PULLED OVER. COME TO FIND OUT, I BLEW A HOLE IN MY ENGINE. NOT LIGHTS, NO WARNING! I HAVE GOTTEN ESTIMATES WHICH EQUAL BETWEEN $5,500 - $6,000 TO REPLACE THE ENGINE. I HAVE BEEN DOING SOME INVESTIGATIVE WORK AND COME TO FIND OUT, THIS IS A MAJOR PROBLEM IN THE DODGE DURANGO THAT IS NOT BEING ADDRESSED BY THE MANUFACTURER. I FIND MY STORY TO BE THE SAME THAT SO MANY HAVE EXPERIENCED. I TOO HAD MY ENGINE CUT OUT WHILE I WAS DRIVING ANYWHERE FROM 25 MILES AND HOUR TO 60 MILES AND HOUR WITH NO WARNING. MANY TIMES WHILE I WAS TURNING LOSING MY POWER STEERING. THIS IS A MAJOR SAFETY ISSUE NOT TO MENTION NOW A MAJOR ECONOMIC ISSUE. I DO NOT HAVE THE MONEY TO REPAIR THIS WITHOUT GOING IN DEBT. I NEED THE ASSISTANCE NHTSA WITH THIS SITUATION. PLEASE HELP ME & MY FAMILY! *TT

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - ERIE, PA

    ON SEPTEMBER 12, 2011, I WAS DRIVING MY 2004 DODGE DURANGO (71,300MI 5.7L HEMI) WHEN THE ENGINE FAILED. I HAD PULLED ONTO THE STREET AND WAS ACCELERATING TO 45MPH. I WAS UP TO APPROXIMATELY 35MPH WHEN I HEARD A VERY LOUD POP, MORE LIKE AN EXPLOSION, FOLLOWED BY VERY LOUD ''SLAPPING'' NOISES COMING FROM THE ENGINE AREA. IT SOUNDED LIKE A TIRE BURST, FOLLOWED BY DRIVING ON A DEAD FLAT TIRE. THE CAR WAS SLOWING VERY QUICKLY, AND IT HAD NO POWER. WITHIN SECONDS I REALIZED IT WAS A MAJOR ENGINE OR TRANSMISSION PROBLEM, AND I WAS GOING TO BE STOPPED IN THE MIDDLE OF THE ROAD. BEFORE SO, I WAS ABLE TO SHIFT INTO NEUTRAL AND COAST OFF TO THE SIDE. I DO NOT BELIEVE THAT MY WIFE OR DAUGHTER WOULD HAVE BEEN ABLE TO DO THE SAME. THEY WOULD HAVE STOPPED WITHIN SECONDS IN THE MIDDLE OF THIS VERY BUSY ROAD. THE LOUD SLAPPING NOISES STOPPED ONCE THE CAR WAS IN NEUTRAL. I WAS ABLE TO PUT THE CAR INTO PARK AND VISUALLY CHECK AROUND. I SAW NOTHING OTHER THAN A SMALL TRAIL OF OIL BEHIND THE CAR, A SMALL PUDDLE UNDER THE DRIVER''S SIDE OF THE ENGINE, AND A LARGE AMOUNT OF OIL ON THE UNDERSIDE AND ON THE SIDE OF THE ENGINE ON THE DRIVER''S SIDE. I HAVE MUCH MORE DETAILS TO THIS STORY, PLEASE REQUEST IF NEEDED, BUT THE DODGE DEALER TOLD ME I HAD THROWN A ROD, WITHOUT EVEN LOOKING INSIDE THE ENGINE. NO HELP FROM THE DEALER OR CHRYSLER, EVEN THOUGH THIS IS A HEMI (SUPPOSED QUALITY) AND THE WARRANTY ONLY EXPIRED 1300 MILES AGO. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - PACIFIC GROVE, CA

    TRAVELING UPHILL AT 65 MPH TRAFFIC CAME TO A HALT, I REMOVED MY FOOT FROM THE GAS PEDAL TO APPLY THE BRAKES AND THEN THE ENGINE STALLED. I WAS IN THE FAST LANE, MY SPEED AT THIS POINT WAS 5 MPH (COASTING , NO ENGINE) I HAD TO PUT THE TRANSMISSION IN PARK AND RESTARTED THE ENGINE. THIS HAS HAPPENED ONCE BEFORE WITH LESS THAN 10,000 MILES IN A SIMULAR STIUATION. I ALSO OWN TWO 2010 DODGE CHALLENGERS WITH THE SAME TYPE ENGINE, I HAVE SPOKEN TO MANY OF THE 2008-2011 CHALLENGER OWNERS AND THEY REPORT THE SAME THING HAPPENING. I BELIEVE THAT THIS STITUATION IS WIDE SPREAD TROUGHOUT CHRYSLER WITH THE HEMI ENGINES, COMPUTER SYSTEM. THIS CAN BECOME A VERY DANGEROUS SITUATION AND NEEDS TO BE LOOKED AT. MANY OF THE PEOPLE THAT I HAVE SPOKEN WITH, HAVE MENTIONED THIS TO THEIR DEALER'S SERVICE DEPARTMENT AND CHRYSLER, HOWEVER THEY HAVE NOT RECEIVED ANY SATISFACTION TO THE PROBLEM. *TT

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MOUNT LAUREL, NJ

    SUV HAD BEEN RUNNING JUST FINE, WITH NO WARNING ON A SATURDAY MORNING I LOADED UP THE KIDS TO GO TO THE POOL AND STARTED THE TRUCK. IT SOUNDED LIKE ROCKS BEING THROWN AROUND IN THE ENGINE AND MY HUSBAND IN THE GARAGE SAW SPARKS UNDER THE CAR. I TURNED IT OFF IMMEDIATELY. HAD THE TRUCK TOWED TO THE DODGE DEALER WHERE IT WAS ORIGINALLY BOUGHT AND RECEIVED ALL OF ITS SERVICE AND IT TURNS OUT THE ENGINE THREW A ROD. 2004 HEMI WITH 102000 MILES. DODGE DEALER TOLD ME THEY COULD FIX IT FOR JUST OVER $10K WITH A NEW ENGINE OR $7500 FOR A USED ENGINE - ABSOLUTELY RIDICULOUS! UPON INTERNET SEARCH, APPEARS THAT TOO MANY 04 HEMIS HAVE HAD THIS PROBLEM. I'M NOT READY TO PART WITH THIS TRUCK, I EXPECTED TO RUN IT FOR MANY MANY MANY YEARS - NOT 7. CHRYSLER OWES THE CONSUMERS FOR THIS SHODDY ENGINE. * ENDED UP GOING WITH A REMANUFACTURED JASPER ENGINE INSTALLED BY MOTORWORKS IN MONMOUTH, NJ - $6500. THIS IS FAR TOO MUCH TO SPEND ON A 7 YEAR OLD CAR, I WILL NEVER BUY A DODGE AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - TUNKHANNOCK, PA

    NEEDING MORE INFO ON JUST WHAT DOES THE GAS CAP DO. SO FAR I'VE HAD MY ENGINE LIGHT COME ON, AND WAS TOLD IT WAS BECAUSE THE GAS CAP WASN'T TIGHTENED. MY LATEST DISCOVERY, I GOT IN MY VEHICLE, TURNED ON THE IGNITION, AND THE CAR EVENTUALLY DIED, WITH NO FURTHER TURNOVER. I GOT OUT OF THE VEHICLE, THOUGHT OF CHECKING THE GAS CAP, MADE A FEW TURNS, AND GOT BACK INTO MY VEHICLE, AND, IT TURNED OVER WITHOUT DIFFICULTY. WHAT OTHER FEATURES DOES THIS ITEM HAVE THAT I SHOULD BE AWARE OF? *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - CHATTANOOGA , TN

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WATER PENETRATED THE ENGINE NUMEROUS TIMES CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE WINDSHIELD COWSCREEN. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE