2004 DODGE DURANGO Complaints

THE VEHICLE HAD NO WARNING IT SHUT DOWN ON THE FREEWAY AND STALLED IN PASSING LANE. NOW IM BEING TOLD MY MOTOR IS SEIZED UP. I DON'T KNOW WHAT TO DO I DON'T HAVE THOUSANDS OF DOLLARS TO FORK OUT. *TR

MY 2004 DURANGO 5.7 HEMI WAS BOUGHT IN 2003 BRAND NEW OFF OF GOODWINS LOT IN OUR TOWN OF NEW CASTLE, IN. WE HAD THE TRUCK APPROX. 3 YEARS BEFORE WE BEGAN HAVING PROBLEMS. PROBLEMS LIKE A "TICKING" NOISE, WHEN IT RAINED, THE TRUCK WOULD DIE--IN THE MIDDLE OF THE ROAD-WHILE DRIVING, WHICH WAS VERY DANGEROUS-TO MYSELF AND OTHER MOTORISTS. THE OIL WAS CHANGED PER EVERY 3 MTHS-AS INSTRUCTED, BUT THE TRUCK STILL SEEMED TO RUN LOW ON OIL. FINALLY, THE REASON I'M FILING THIS COMPLAINT-- 2 WKS AGO-THE TRUCK BEGAN "TICKING" AGAIN--EVEN THOUGH IT WASN'T RAINING-THEN MADE A LOUD "POP" NOISE-AND DIED--SMOKE COMING UNDER THE HOOD AND OIL SPURTING OUT FROM UNDER THE TRUCK'S BODY. WE TOOK IT TO A MECHANIC-HE SAID, "THE ENGINE BLOCK HAS A HOLE IN IT FROM A ROD THAT SOMEHOW BROKE LOOSE--THE TRUCK LOOKS AS IF IT'S BEEN LOSING OIL FOR SOME REASON"-THIS PROBLEM WAS FROM NO FAULT OF THE OWNER-I FEEL UPKEEP HAS BEEN DONE ON THIS TRUCK SO IT WASN'T FROM NEGLIGENCE". WE NOW HAVE TO PUT A BRAND NEW ENGINE IN OUR TRUCK AND I HAVE NOTHING TO DRIVE FOR A MONTH! AFTER REVIEWING MANY OTHER COMPLAINTS ABOUT THE 2004 DURANGO--AND NOTING THAT MOST, IF NOT ALL OF THEM HAVE SIMILAR DANGEROUS ISSUES WRONG WITH THEIR TRUCK-I FEEL DODGE SHOULD TAKE RESPONSIBILITY FOR THIS SUV AND RECALL IT--@ LEAST THE ENGINE/OIL PROBLEMS. WHEN SOMEONE DIES IN AN ACCIDENT DUE TO THE ENGINE "LOCKING" UP WHILE DRIVING--DODGE WILL HAVE A SUIT ON THEIR HANDS--AND I WILL BE A PART OF IT!! *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS STARTED FLASHING AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SHE HAD PROBLEMS STARTING THE VEHICLE BEFORE THE FAILURE OCCURRED THEREFORE, SHE HAD TO JUMP STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BATTERY CABLE SHORTED OUT, MELTING THE EGR TUBE DUE TO THE CLUSTER BEING PROGRAM INCORRECTLY. AS A RESULT, THE BATTERY CABLE AND THE EGR TUBE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V578000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

VEHICLE: 2004 DODGE DURANGO LIMITED WITH THE 5.7L HEMI V8 ENGINE. 130,000 MILES ON VEHICLE. DRIVING VEHICLE AT HIGHWAYS SPEED (50 MPH) IT SUFFERED A CATASTROPHIC ENGINE FAILURE RESULTING IN A HOLE IN THE SIDE OF THE ENGINE BLOCK. ROD FAILURE. CONNECTING ROD SIMPLY BROKE IN HALF FOR NO REASON. FAILURE IS NOT THE RESULT OF NEGLECTED MAINTENANCE! THE MAINTENANCE SCHEDULE AS PRESCRIBED IN THE OPERATORS MANUAL WAS STRICTLY FOLLOWED USING THE RECOMMEND OIL (MOBIL 1 5-30W). MECHANICS SUMMATION OF CAUSE WAS "POOR QUALITY CONNECTING ROD FROM MANUFACTURER". THE INTERNALS OF THE ENGINE SHOWED NO WEAR AND WAS VERY CLEAN. REPLACED ENGINE WITH USED ENGINE COST WAS OVER $3000. *TR

DRIVING DOWN THE ROAD AND ALL THE LIGHTS ON THE VEHICLE WENT OUT DURING NIGHT DRIVING. GOT STOPPED BY POLICE BECAUSE NOT HAVING ANY LIGHTS. HAD VEHICLE IN REPAIR SHOP FOR APPROXIMATELY 4 WEEKS AND THE PROBLEM STILL EXISTS. HAVE REPLACE THE FRONT CONTROL MODULE FOR $450.00 AND A NEW LIGHT SWITCH FOR APPROXIMATELY $60.00. DID NOT RESOLVE THE PROBLEM. HAD THE FUSE BOX UNDER THE HOOD REPLACED AND IT RESOLVED THE PROBLEM. *TR

2004 DODGE DURANGO HEMI FATAL ENGINE FLAW. ON SUNDAY APRIL 17TH 2011, I WENT OUT TO START UP MY CAR AND THE MOST HORRIBLE BANGING, CLANKING NOISES CAME FROM THE ENGINE, I HAD THE VEHICLE TOWED TO MY LOCAL MECHANIC AND HE STATED THERE WAS A HOLE IN THE ENGINE BLOCK AND THE CAR WOULD NEED A NEW ENGINE.THIS ENGINE WAS VERY WELL MAINTAINED WITH REGULAR OIL CHANGES AND HAD ONLY 76,400 MILES ON IT. I HAD THE 7/70000 WARRANTY. I FILED A CASE WITH DODGE AND WAS ASSIGNED A CASE MANAGER. "[XXX]" HAD ME GET THE VEHICLE TOWED TO MY DODGE DEALER (AT MY EXPENSE). THEN AGAIN AT MY EXPENSE THE DEALER WANTED AN HOUR OF SERVICE TO "INSPECT THE ENGINE." ($105) TWO DAYS LATER THE DEALER CALLED SAYING THE DISTRICT MANAGER OF WANTED THEM TO INSPECT THE "BOTTOM OF THE ENGINE" AND AUTHORIZE ANOTHER 2HRS OF LABOR. THE INITIAL "ENGINE INSPECTION" WAS APPARENTLY ONLY THE "TOP OF THE ENGINE" WHICH WAS FOUND TO BE CLEAN WITH NO SLUDGE OR SIGNS OF NEGLECT. I STILL HAD NO ANSWER AS TO WHY THIS ENGINE SELF DESTRUCTED WITHOUT ANY WARNING. DODGE REFUSED TO GIVE ME MORE THAN $1500 SINCE I WAS OUT OF WARRANTY AND A NEW "REMAINED" ENGINE WOULD BE $7900!! I DECIDED TO SELL THE CAR FOR SCRAP, DODGE DOES NOT STAND BEHIND THEIR PRODUCTS, A WELL MAINTAINED ENGINE OF A$ 40,000 VEHICLE SHOULD NOT SELF DESTRUCT JUST OUTSIDE OF WARRANTY AND THE OWNER SHOULD NOT BE EXPECTED TO PAY FOR THE DIAGNOSIS. I WAS OUT OVER $300 AND FOUGHT WITH DODGE CUSTOMER SERVICE FOR OVER 3WEEKS. IF I HAD BEEN DRIVING THE CAR WHEN THE ENGINE FLAW HAPPENED THE WHEELS MAY HAVE LOCKED UP AND THE CAR COULD HAVE ROLLED. THERE ARE NUMEROUS OTHER COMPLAINTS ABOUT THIS ISSUE ON THIS SIGHT. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR SUCH POOR WORKMANSHIP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH THE HORN BEGAN TO SOUND, THE DOOR LOCKS BEGAN TO UNLOCK AND LOCK. SMOKE BEGAN TO RISE FROM THE DASHBOARD, AND ONE OF THE ENGINE PISTONS CAME THROUGH THE FLOORBOARD. THE VEHICLE WAS TAKEN TO HER HOME WHERE IT REMAINED PARKED. THE CONTACT NOTICED THERE WERE HOLES WITHIN THE ENGINE AND THE PISTON CASINGS WERE SHATTERED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THEY WOULD NOT HONOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL), DUE TO THE CONTACTS ORIGINAL DEALER BEING OUT OF BUSINESS. THE FAILURE MILEAGE WAS 114,050.

ENGINE THREW A ROD AND TORE A HOLE IN ENGINE BLOCK WHILE DRIVING WITH OUT WARNING DESPITE REGULAR OIL CHANGES AND MAINTENANCE. *TR

2004 DODGE DURANGO 107,000 MILES ENGINE FAILURE WITHOUT ANY WARNING MY ENGINE BLEW A ROD, WHILE GOING 55 MPH, I HAVE ALWAYS KEPT MAINTENANCE UP TO DATE, TOWED IT TO DODGE DEALERSHIP AND WAS TOLD I COULD PAY THEM TO LOOK AT IT AND DIAGNOSE WHAT WAS WRONG, BUT THAT IT WAS PROBABLY FROM OIL SLUDGE FROM NOT TAKING CARE OF THE CAR. THEY HAVE BEEN THE ONES DOING MY OIL CHANGES FOR THE LAST YEAR. THEY TOLD ME THEY KNOW OF NO PROBLEMS WHAT SO EVER WITH THE 04 DURANGO ENGINES... *TR

DRIVING DOWN THE ROAD AND ALL THE LIGHTS ON THE VEHICLE WENT OUT DURING NIGHT DRIVING. GOT STOPPED BY POLICE BECAUSE NOT HAVING ANY LIGHTS. HAD VEHICLE IN REPAIR SHOP FOR APPROXIMATELY 4 WEEKS AND THE PROBLEM STILL EXISTS. HAVE REPLACE THE FRONT CONTROL MODULE FOR $450.00 AND A NEW LIGHT SWITCH FOR APPROXIMATELY $60.00. DID NOT RESOLVE THE PROBLEM. *TR