2004 DODGE DURANGO Complaints

I WENT OUT TO START MY VEHICLE, ON THE MORNING OF MARCH 28, TO LET IT WARM UP, AND WHEN I TRIED TO START THE CAR, IT MADE A HORRIBLE NOISE SO I IMMEDIATELY TURNED THE CAR OFF. MY HUSBAND CAME OUT AND POPPED THE HOOD TO SEE IF WHAT WAS MAKING THE NOISE, WAS VISIBLE. IT WASN'T. WE CALLED A MECHANIC AND HE CAME TO OUR HOUSE TO LOOK AT THE VEHICLE AND AFTER HE TRIED TO START IT, HE IMMEDIATELY TURNED IT OFF TOO. HE TOLD US HE REALLY THOUGHT IT WAS THE MOTOR AND THAT IT HAD THROWN A ROD. HE TOLD US NOT TO DRIVE IT ANYWHERE, WHICH I WOULDN'T HAVE ANYWAY, CONSIDERING THE NOISE IT WAS MAKING! WE CALLED A WRECKER AND HAD IT TOWED TO A MECHANIC. HE CALLED US TO TELL US IT DEFINITELY WAS THE MOTOR. WE HAVE TO GET A NEW MOTOR WHICH IS GOING TO COST US SOMEWHERE IN THE NEIGHBORHOOD OF $4-5,000! WE DO NOT HAVE THAT KIND OF MONEY!!!! FROM WHAT I HAVE READ ON SEVERAL WEBSITES, THIS ISN'T THE FIRST TIME THIS HAS HAPPENED TO A 2004 DURANGO WITH A 5.7 HEMI. WE CONTACTED THE DODGE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THE LITERALLY WENT ALL AROUND THE SUBJECT OF HOW MANY TIMES THIS HAS HAPPENED TO OTHERS AND IF THERE WAS SOMETHING CHRYSLER COULD DO TO HELP! THEY WANT $6,000 JUST FOR A MOTOR! THAT DOESN'T INCLUDE LABOR! YOU'VE GOT TO BE KIDDING ME!!! I CONTACTED ONE PLACE CHECKING ON A REPLACEMENT ENGINE AND THE GENTLEMAN SAID "YOU'RE LUCKY, MOST PEOPLE WITH THAT YEAR DURANGO, HAVE ALREADY HAD TO REPLACE THEIR MOTORS 2-3 TIMES!" LUCKY, ARE YOU SERIOUS? WHO COULD AFFORD TO DO THAT 2-3 TIMES??? SOMETHING NEEDS TO BE DONE ABOUT THIS! CHRYSLER NEEDS TO STEP UP AND BACK THEIR NAME UP BY TAKING CARE OF THIS PROBLEM, NOT JUST FOR ME, BUT FOR EVERYONE WHO HAS HAD THE SAME PROBLEM. PLEASE HELP! THANK YOU IN ADVANCE FOR YOUR ANY ASSISTANCE YOU CAN GIVE. *TR

I USE OUR 2004 DODGE DURANGO WITH 5.7 HEMI ENGINE TO TAKE OUR 3 CHILDREN TO SCHOOL. WE HAVE TAKEN GREAT CARE OF THIS VEHICLE, MAINTAINING EVERYTHING! 4 DAYS AGO WE GOT INTO THE VEHICLE TO GO TO THE STORE AND AT START UP THE ENGINE MADE A HORRIBLE SOUND. WE STOPPED TRYING TO START IT THEN TRIED ONCE AGAIN. MY HUSBAND OPENED THE HOOD SMELLED OIL AND LOOKED UNDERNEATH THE VEHICLE TO FIND THAT THE ENGINE HAD THROWN A ROD AND THERE WAS A HOLE IN THE SIDE OF THE ENGINE. WE HAD NO WARNING WHATSOEVER. THE VEHICLE MADE NO OTHER SOUND PRIOR AND DROVE 100% FINE THE DAY BEFORE. AFTER SEARCHING, WE HAVE FOUND MANY PEOPLE HAVE HAD THIS SAME PROBLEM. NOW WE ARE IN PURSUIT OF ANY TYPE OF JUSTICE FROM THIS. OUR EXTENDED VEHICLE WARRANTY EXPIRED 2 MONTHS AGO. WHEN WE CALLED THE DEALER TO SEE IF THERE WAS ANYTHING THEY COULD DO FOR US WE WERE TOLD "NO" AND WERE ALSO TOLD WE WERE THE 2ND PEOPLE TO CALL WITH THE SAME PROBLEM WITH THIS ENGINE. IT DOESN'T SEEM TO BE THE DURANGO ALONE...BUT THE 5.7 HEMI ENGINE BETWEEN CERTAIN YEARS. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT HEARD A LOUD NOISE IN THE ENGINE AND THERE WAS AN OIL SPILL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE ENGINE ROD PUNCTURED THE ENGINE. THE REPORT FILED TO THE MANUFACTURER WAS #20713758. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 104,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD NOISE RELATIVE TO SOMETHING BLOWING UP, HE NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND FOUND A HOLE IN THE ENGINE. THE MECHANIC STATED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

DODGE DURANGO 2004, 5.7 HEMI ENGINE , I TRIED TO START THE CAR BUT AT THE FIRST ATTEMPT I JUST HEAR A NOISE BUT THE ENGINE DIDN'T START. AT THE THIRD TIME THE ENGINE START IT, BUT IT WAS A MAKING A CLICKING NOISE THAT INCREASED WITH THE ACCELERATION OF THE ENGINE. BEFORE THIS INCIDENT I DID NOT HAVE ANY ISSUE WITH MY CAR, I BOUGHT IT OVER TWO YEARS AGO. I BEEN DOING THE SERVICES AT LEAST EVERY 3,000 MILES , BUT THE THING THAT MAKE ME UPSET IS THAT I WAS DOING THE SERVICES AT DALLAS DODGE, I MAY HAVE PROOF OF SOME OF THOSE SERVICES. BUT IN THE LAST SERVICE I WENT TO A DIFFERENT PLACE, IT WAS A GUY THAT HAS BEEN WORKING IN CHOPS HIS WHOLE LIFE , AND THE FIRST THING THAT HE NOTICE WHEN HE WAS CHANGING THE OIL IS THAT WAS SO DIRTY. HE ASK ME ABOUT HOW OFTEN I WAS DOING THE OIL,WHEN I TOLD HIM ABOUT EVERY 3,000 MILES, AT THE END HE DID THE COMMENT THAT THEY WERE NOT CHANGING THE OIL. WELL NOW I HAVE THREE DIFFERENT OPINIONS ABOUT MY ENGINE, AND UNFORTUNATELY I HAVE TO REPLACE A ENGINE THAT GOES FROM 4,750 TO 6,700, I HAVE BEEN READING ABOUT PROBLEMS WITH THIS ENGINE AND IT SEEMS LIKE THERE WAS MANY COMPLAINS ABOUT THIS ENGINE, NOW THE ENGINE AND THE BAD SERVICE IT MAKE IT WORSE. I KNOW YOU GUYS MUST HAVE HUNDREDS OF THIS MESSAGES BUT REALLY HOPE YOU GUYS CAN HELP ME WITH SOME DIRECTIONS, WELL AT LEAST IF THIS DOES NOT HELP ME, IT MAY HELP SOMEBODY ELSE WITH THE SAME PROBLEM.

2004 DODGE DURANGO HEMI 4X4 SPITS, SPUTTERS AND SHUTS DOWN IN THE RAIN. IT ONLY DOES THIS IN THE RAIN AND DEALERSHIP HAS NO IDEA HOW TO FIX IT. VERY DANGEROUS AS IT'S MY WIFE'S CAR THAT SHE USES TO TAKE OUR DAUGHTER TO SCHOOL EVERYDAY. MANY COMPLAINTS ONLINE FOR SAME PROBLEM. *TR

KEY FOB POORLY DESIGNED WHICH LEADS TO SMALL INTERIER METAL PRONG BREAKING CAUSING THE KEY TO BE NO GOOD. ONCE THE KEY IS NO LONGER WORKING YOU HAVE TO OPEN THE DOORS MANUALLY BY INPUTTING THE KEY INTO THE DOOR LOCK WHICH SOUNDS THE ALARM UNTIL THE CAR IS STARTED. THIS IS A TRUE SAFETY ISSUE WHEN YOUR HOLDING TWO INFANTS AND TRYING TO OPEN THE DOOR AND STOP THE ALARM FROM SOUNDING. I WAS ALSO APPROACHED BY OFFICERS AS THERE HAD BEEN CAR BREAK INS IN THIS PARTICULAR LOCATION AND THEY BELIEVED I WAS STEELING THE VEH BECAUSE THE ALARM WAS SOUNDING AND I WAS LEANED OVER ATTEMPTING TO GET THE KEY IN THE IGNITION TO STOP THE ALARM FROM SOUNDING. I'VE CHECKED ON THE INTERNET AND MANY OTHER FOLKS HAVE THIS SAME ISSUE. THE DODGE DEALERSHIP HAS EVEN ADVISED ME THAT THIS IS A KNOWN ISSUE AND THAT MOPAR WHO MANUFACTUERS THE KEYS FOR DODGE HAS CHANGED THE DESIGN BECAUSE OF THE ISSUE, HOWEVER, THEY WILL NOT FIX THE ISSUE FOR THOSE WITH KEYS ALREADY BROKE AND IS NOT WILLING TO REIUMBURSE FOR THE KEY COST.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, SHE NOTICED A BURNING ODOR AND SMOKE STARTED POURING INTO THE VEHICLE. SHE MENTIONED THAT THE FAILURE HAPPENED AS A RESULT OF THE RAIN LEAKING INTO THE COMPUTER PANEL AND WIRES. THE CONTACT STATED THAT BEFORE THE FAILURE OCCURRED, THE VEHICLE WAS INSPECTED FOR RECALL 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) AND THE MECHANIC STATED THAT IT WAS NOT NECESSARY TO APPLIED THE REMEDY SINCE IT DID NOT QUALIFY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED NEW SPARK PLUGS. THE REMEDY DID NOT REPAIR THE FAILURE AND THE CONTACT HAD TO TAKE THE VEHICLE BACK TO DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. A RESERVOIR WAS INSTALLED WHICH REPAIRED THE FAILURE TEMPORARILY. THE FAILURE OCCURRED AGAIN DUE TO WATER LEAKING INTO THE HOOD AND DAMAGING A COIL LOCATED NEAR THE BATTERY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 140,000.

CATASTROPHIC ENGINE FAILURE. DODGE DURANGO 2004 5.7 HEMI ENGINE. HAS 84,000 MILES. WHICH IS LOW MILES FOR THIS TYPE OF ENGINE. DROVE THE SUV THE DAY BEFORE AND WAS RUNNING FINE. NO WARNING LIGHTS ETC. NEXT DAY GO OUT TO START IT UP AND HEAR LOUD NOISES COMING FROM ENGINE. HAD IT TOWED TO THE DEALER AND HE SAID A ROD BROKE. MAINTENANCE WAS UP TO DATE. THIS SHOULDN'T BE HAPPENING AT 84,000 MILES. THIS IS A DESIGN FLAW OR THE USE OF BELOW STANDARDS PARTS. ONLY OPTION IS TO REPLACE ENGINE. THESE CARS COST 35,000 DOLLARS THEY SHOULD NOT BE HAVING A MAJOR ENGINE FAILURE OF THIS TYPE. THIS ENGINE NEEDS TO BE RECALLED AND FIXED. PEOPLE ARE CLEARLY BEING SOLD A DEFECTED PRODUCT. *TR

I HAVE A 2004 DODGE DURANGO WITH THE HEMI 5.7 LITER V8. OVER THE LAST WEEK IT WAS OCCASIONALLY HARD TO START WHEN THERE WAS RAIN, OTHERWISE THE VEHICLE RUNS FINE. VEHICLE HAS HAD ALL REGULAR MAINTENANCE, IS USED FOR LIGHT DUTY ONLY AND HAS HAD PROPER WEIGHT OIL USING MOBIL 1 SYNTHETIC AT EACH OIL CHANGE. I DROVE THE VEHICLE HOME FRIDAY NIGHT FROM WORK, STARTED FINE, DROVE HOME FINE, STOPPED AT A STORE ALONG THE WAY, NO ISSUES STARTING IT AFTER. UPON ARRIVING HOME I SHUT IT OFF, WITH NO ISSUES APPARENT. I DID NOT USE THE VEHICLE SATURDAY. SUNDAY AFTERNOON I PROCEED TO START THE VEHICLE AND THE ENGINE SUDDENLY MAKES A LOUD CLACKING NOISE, FOLLOWED BY A LOUD BANG AND STALLS. OIL WAS RUNNING DOWN THE DRIVEWAY AND THE ENGINE HAS A HOLE IN THE BLOCK. VEHICLE ONLY HAS 111K MILES ON IT. THERE WERE NO WARNING SIGNS BEFORE THIS HAPPENED OTHER THEN THE OCCASIONAL ISSUE TO START WHEN IT WAS RAINING. REPAIRS ESTIMATES HAVE RANGED FROM $5500 TO $7000 AS THE ENGINE IS COMPLETELY RUINED. DOING SOME RESEARCH ONLINE I DISCOVERED MANY OWNERS THAT HAVE HAD THE EXACT SAME THING HAPPEN, AND MOST OF THEM HAVE HAD IT HAPPEN BETWEEN 80,000 AND 120,000 MILES. *TR