2004 DODGE DURANGO Complaints

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE PISTONS ON THE VEHICLE HAVE STARTED TO DISINTEGRATE. THE FAILURE CAUSED THE VEHICLE TO STUTTER AND THEN STALL. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE NUMBER SIX CYLINDER MISFIRED. THE DEALERSHIP TOOK THE VEHICLE TO A REGIONAL TEST SITE, DISMANTLED THE ENGINE AND FOUND THAT THE NUMBER SIX CYLINDER WAS DISINTEGRATED. THE DEALER STATED THAT THE ENGINE HAD TO BE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 92,600.

MY 2004 DODGE DURANGO 5.7 L HEMI V8 HAD 134,000 MILES. OIL CHANGES WERE DONE EVERY 3,000 MILES, FLUIDS ALWAYS CHECKED. I DROVE THE VEHICLE FOR MOST OF THE DAY AND THEN PARKED IT IN THE DRIVEWAY. THE NEXT DAY I WENT TO START IT AND IT SOUNDED LIKE THE BATTERY WAS DEAD BUT MADE A LOUD CLUNKING SOUND. I ATTEMPTED TO JUMP THE BATTERY AND WITHOUT SUCCESS I HAD IT TOWED TO A MECHANIC. THE MECHANIC FOUND THAT THE MOTOR SEIZED AND WOULD REQUIRE A REBUILT. THE COST WOULD BE $6300 FOR A VEHICLE THAT IS NOT EVEN PAID OFF YET. AFTER READING SEVERAL OF THE SAME COMPLAINTS, I FIND THIS TO BE A DEFECT. CHRYSLER SHOULD TAKE RESPONSIBILITY FOR SELLING A FAULTY PRODUCT TO CONSUMERS. *TR

DROVE THE DURANGO HOME FROM WORK AROUND 8PM THE NIGHT BEFORE. WHEN I GOT INTO THE VEHICLE THE NEXT MORNING ABOUT 7:30AM , HEARD A LOAD POP NOISE AND THEN IT SHUT OFF. WHEN I TRIED TO START IT BACK UP IT HAD AN AWFUL TAPPING NOISE, SO I IMMEDIATELY SHUT THE ENGINE BACK OFF. THIS VEHICLE HAS ABOUT 130,000 MILES ON IT, MOST BEING HIGHWAY MILES. I HAVE ALWAYS SERVICED ACCORDING TO MANUFACTURE RECOMMENDATIONS. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I STILL HAVE 6 PAYMENTS LEFT ON IT. WHY WILL DODGE NOT STAND BEHIND THEIR PRODUCT, AS IT IS OBVIOUS BY THE INTERNET THAT THIS IS A VERY BIG PROBLEM. IN THESE BAD ECONOMIC TIMES PEOPLE CAN'T AFFORD TO LOOSE WHAT THEY HAVE WORKED SO HARD TO KEEP. I THINK I WILL GO TO THE NEWS MEDIA ON THIS TO MAKE AMERICANS AWARE NOT TO PURCHASE DODGE PRODUCTS. *TR

AFTER NOTHING BUT NORMAL DRIVING EXPERIENCES, UPON ATTEMPTING TO START MY 2004 DODGE DURANGO WITH A 5.7 L HEMI V8, THERE WAS A LARGE WRENCHING SOUND AND THE SUBSEQUENT BANGING IN THE TIMING OF THE ENGINE. THE LAST TIME I DROVE THE CAR IT WAS FINE AND ACTUALLY AVERAGED 20 MPG AS PER USUAL HIGHWAY DRIVING. THE DODGE SERVICE TECHNICIAN LATER INFORMED ME THAT A VALVE LIFTER, ROCKER ARM, AND PISTON HAD ALL GONE AND THE VEHICLE REQUIRES A NEW MOTOR. SINCE I ONLY HAVE 116,000 MILES ON IT AND SERVICE IT REGULARLY, I FIND THIS TO BE A DEFECT. THIS FEELING IS ALSO JUSTIFIED BY THE FACT THAT I CAN EASILY FIND OVER 100 POSTINGS ON VEHICLE FORUMS RELATED TO ENGINE FAILURE AT START-UP, IDLE OR LOW SPEEDS, ALL WITH SIMILAR OUTCOMES TO MINE. THERE WAS NO RECOURSE OFFERED BY THE DEALER, WHO INSTEAD OFFERED ME AN OPTION OF A $6500 REBUILD OR $450 FOR THE CAR AS-IS AND WERE TOO EAGER TO GET ME INTO THEIR SHOWROOM. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE ENGINE BEGAN RATTLING ABNORMALLY. THE CONTACT WAS ABLE TO DETERMINE THAT THE ENGINE WAS LEAKING OIL. IN ADDITION, THE CONTACT ALSO STATED THAT THERE WERE SHARDS OF METAL UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS A HOLE IN THE ENGINE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WAS 90,800.

DODGE DURANGO, HEMI 5.7 LITER ENGINE WENT OUT. STARTED OUT WITH A TICKING NOISE THAT I WOUND OUT TO BE THE #7 CYLINDER CONNECTING ROD WAS BENT AND HITTING THE BAFFLE ABOVE THE CRANKSHAFT. IT BROKE, AS I WAS DRIVING IT ONTO THE LIFT, AND SENT THE ROD THROUGH THE SIDE OF THE BLOCK. ENGINE IS DEAD, 116K MILES. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO SLT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONNECTING ROD TO THE ENGINE BROKE. THE CONTACT APPLIED THE BRAKE AND SMOKE EMITTED FROM THE HOOD. THE CONTACT PULLED OVER AND THE VEHICLE CAUGHT FIRE FROM THE OIL ON THE EXHAUST. THE CONTACT STATED THAT THE FIRE WENT OUT AFTER THE OIL BURNT OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000.

ON THURSDAY DECEMBER 30, 2010 I WENT TO START MY VEHICLE AND THERE WAS A TICKING NOISE COMING FROM THE ENGINE. GOT IT TO MY MECHANICS AND AS WE WERE PUTTING IT ON THE LIFT THERE WAS A BIG BANG AND THEN THE TICKING BECAME MORE OF A HAMMERING NOISE. WE REMOVED THE MOTOR ON THURSDAY JANUARY 6, 2011 TO FIND THAT THE #7 CYLINDER CONNECTING ROD HAD BROKE AND GONE THROUGH THE SIDE OF THE ENGINE BLOCK. THROUGH SOME USER FORUMS ON THE INTERNET I FOUND THAT THERE HAVE BEEN MULTIPLE INSTANCES OF THIS HAPPENING USUALLY BETWEEN 90 - 100,000 MILES. MY VEHICLE HAD APPROXIMATELY 98,000 MILES ON IT. ORDERED A NEW MOTOR ON FRIDAY JANUARY 7,2011. I AM JUST GLAD THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH DURING MY NORMAL DAILY ROUTINE. *LN

ANY AND ALL TIMES THE BATTERY CABLES ARE REMOVED FROM THE BATTERY FOR ROUTINE MAINTENANCE ON A 2004 DODGE DURANGO, THE AIRBAG LIGHT ILLUMINATES AFTER RECONNECTION OF THE BATTERY. THE AIRBAG SYSTEM BECOMES INOPERATIVE AND MUST BE RECALIBRATED BY A DEALER AT A COST IN EXCESS OF $100. *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE VEHICLE THE ENGINE SOUND WAS SIMILAR TO A "LAWN MOWER". THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE ENGINE DUE A PISTON FRACTURING A BLOCK IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. THE VIN WAS UNAVAILABLE.