2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - MORGANTOWN, PA

    2004 DURANGO ALL MAINTENANCE KEPT UP, CAR WAS RUNNING FINE THEN ONE DAY WENT TO START CAR MADE LOUD KNOCKING NOISE, DEALER SAID BLOWN CYLINDER. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - HOT SPRINGS, AR

    2004 DODGE DURANGO WITH 5.7 V8. VEHICLE HAS 103,000 MILES ON IT AND HAS HAD REGULAR MAINTENANCE AND OIL CHANGES. DROVE THE VEHICLE HOME FROM WORK AND PARKED IT IN MY DRIVEWAY WITH NO INDICATION OF ANY PROBLEMS WHATSOEVER. WHEN I WENT OUT TO START IT THE NEXT DAY IT WOULD NOT START. SOUNDED LIKE A DEAD BATTERY OR POSSIBLY THE STARTER FROZEN UP (RAPID CLICKING NOISE) AFTER TRYING TO JUMP START THE ENGINE, I HAD IT TOWED TO THE SHOP WHERE THEY SHOWED ME A GAPING HOLE IN THE SIDE OF THE ENGINE WHERE IT HAD THROWN A ROD. THEY COULD NOT TELL ME WHAT HAD CAUSED THE FAILURE WITHOUT TEARING APART THE ENGINE AND COSTING A LOT MORE MONEY, BUT ENGINE WAS TRASH AT THAT POINT AND NO NEED SPENDING MORE MONEY ON TRASH. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - GLENDORA, CA

    I HAVE A 2004 DODGE DURANGO SLT HEMI (5.7 V8) WITH 71,000 MILES. NO EVENTS LEADING TO FAILURE AS VEHICLE WAS REGULARLY MAINTAINED AND NO WARNING VIA SOUNDS/FEEL/OR LIGHTS OF ANY KIND. THE CONNECTING ROD BROKE THRU THE BOTTOM OF THE ENGINE BLOCK CAUSING 2 SUBSTANTIAL CRACKS AND LEAKAGE OF OIL. ONLY OPTION FOR REPAIR IS A NEW ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - OXFORD, PA

    DRIVING ON HIGHWAY AT 55MPH. LOUD BAG THEN RAPPING SOUND. PULLED TO SIDE OF ROAD WITH ENGINE STILL RUNNING, SHUT OFF, DETERMINE LARGE PUDDLE OF OIL UNDER PASSENGER SIDE OF CAR. TOWED TO GARAGE. OIL LEAKED THROUGH CRACKED BLOCK DUE TO BROKEN CONNECTING ROD. ALL MAINTENANCE DONE PER MANUFACTURES SPECS. REPLACING ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MENDOTA, IL

    I HAVE A 2004 DODGE DURANGO THAT I HAVE ONLY HAD FOR 2 MONTHS WELL WE HAD BEEN DRIVING THROUGH A BAD RAIN ON THE HIGHWAY DOIN 55 AND ALL OF A SUDDEN THE CAR STARTED TO SPUTTER AND SHAKE I WENT FROM 55 MILES A HOUR TO 10 IN 30 FEET AND ALMOST GOT CREAMED BY A TRACTOR TRAILER WITH MY KIDS IN THE CAR NO LESS, WELL I HAD IT TOWED TO THE DEALER THE SAID IT WAS DO TO THE RAIN AND TOLD ME IT WOULD BE 600 DOLLARS TO FIX BECAUSE IT WAS GENERAL MAT. NOT COVERED IN OUR WARRANTY. SO HERE ME AND MY WIFE AND KIDS GO OUT IN THE STORM. PRETTY SUCKY FOR A DEALER TO DO. SO WE MADE IT HOME I GOT ON LINE THERE ARE NUMEROUS SITES ABOUT THIS PROBLEM SO I CALL DODGE THEY SAY I'M THE ONLY ONE THAT HAS CALLED IN ON THIS PROBLEM YEAH RIGHT. WHAT HAPPENS IS THE COIL PACKS AND WIRES GET WET AND ARCH AND CAUSES A MISS FIRE I CANT EVEN WASH MY CAR THAT'S HOW BAD IT IS. ME AND THE OTHER OWNERS WANT TO KNOW WHY IT HASN'T BEEN A RECALL???OR DOES SOMEONE HAVE TO DIE FIRST. THIS IS A MAJOR PROBLEM AND NEEDS TO BE ADDRESSED THANKYOU. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - RICHMOND, VA

    VEHICLE UPON EXITING INTERSTATE BLEW THE ENGINE. STEERING AND BRAKING FUNCTIONS WERE DISABLED. 4,000LB SUV REMAINED UNCONTROLLABLE UNTIL IT CAREENED INTO AN EMBANKMENT. SOMEONE HAS TO DO SOMETHING. THERE ARE COUNTLESS PEOPLE WITH THIS SAME ISSUE OF ENGINE FAILURE WITH THE SAME ENGINE. IS THERE NOTHING THAT CAN BE DONE? WE PAID LARGE AMOUNTS OF MONEY TO SUPPORT CHRYSLER AND THEIR IS NO POSITIVE RETURN FOR THE BUYER. PLEASE SEE LINK HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1DD4B2. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - FORT LOUDON, PA

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE CONTACT HAD HIS FOOT ON THE BRAKE PEDAL READY TO SHIFT INTO PARK, THE THROTTLE STUCK AND CRASHED INTO A SHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - PITTSBURGH, PA

    2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WAS PURCHASED IN 2007. IN JULY AND AUGUST OF 2010 I EXPERIENCED SEVERAL OCCASIONS OF STALLING AND HESITATION, MANY TIMES WHILE TRAVELING AT HIGHWAY SPEEDS OF 65 MILES PER HOUR AS WELL AS 30 MILES PER HOUR IN LOCAL TRAFFIC. VEHICLE HAS STALLED WITH NO POWER IN TRAFFIC. SEVERAL TIMES THIS HAS OCCURRED DURING RAINING AND SUNNY CONDITIONS. VARIOUS TIMES CHECK ENGINE LIGHT HAS COME ON AND VEHICLE WAS TAKEN TO DEALERSHIP FOR SERVICE AND KEEP FOR DAYS. CHRYSLER DEALERSHIP CHARGED FOR SENSOR REPLACEMENTS AND COMPLETE TUNE-UP OF PLUGS WIRES, ADJUSTMENTS, ETC. THIS ALL HAPPENED IN THE SUMMER OF 2010. THE VEHICLE HAD BEEN ALLOW TO SIT IN OUR DRIVEWAY FOR SEVERAL WEEKS TO CUT DOWN ON DRIVING IT DUE TO THE PERFORMANCE ISSUES AND TRIPS TO THE DEALERSHIP. ON NOVEMBER 25, 2010, THANKSGIVING DAY, I WHEN OUT TO START THE VEHICLE AND A LOUD THUMPING NOISE CAME FROM THE ENGINE WITHOUT ANY PREVIOUS WARNING OF THIS TYPE OF PROBLEM. MY NEIGHBOR TOLD ME THAT IT SOUNDS LIKE A BLOWN PISTON OR ROD IN THE ENGINE. I HAVE THEN FOUND MANY SIMILAR INCIDENTS AND COMPLAINTS ON THE WEBSITE DESCRIBING THIS SAME DANGEROUS AND DEFECTIVE VEHICLE AND ENGINE AS MINE. SOMEONE WILL BE SERIOUSLY INJURED OR KILLED IF CHRYSLER IS NOT FORCED TO REPLACE OR REPAIR THESE DEFECTIVE ENGINES. IF THIS WERE TOYOTA, YOU WOULD HAVE NO PROBLEM TAKING ACTION AGAINST THE MANUFACTURER. YOU MUST DO THE SAME THING AGAINST CHRYSLER WHO HAS GIVEN THE PUBLIC A BAD AND DEFECTIVE PRODUCT WITH AN EXTREMELY HIGH COST TO REPAIR AND SHOULD NOT BE SHIFTED TO THE CONSUMER WHILE THE COMPANY IS PROVIDED THE ABILITY AND PROTECTION TO IGNORE THEIR RESPONSIBILITY. PLEASE DO YOUR JOB AS THE AMERICAN PUBLIC DEPENDS ON YOU FOR JUSTICE AND RECOMPENSE ON PRODUCTS THAT ARE INFERIOR AND UNSAFE. PLEASE TAKE ACTION FOR RECALL AND REPLACEMENT AND/OR REPAIR OF ALL 2004 AND LATER 5.7 HEMI ENGINES RIGHT AWAY. THERE ARE MORE THAN SUFFICIENT CASES AND REPORTS AS I FOUND OUT THAT I AM NOT ALONE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - WINTHROP, AR

    THE VEHICLE DIES WHEN I DECELERATE OR TURNING IN TO MY DRIVEWAY. THE VEHICLE HAS ALSO DIED DRIVING DOWN THE HIGHWAY AT 40 OR 50 MPH. I HAVE FELT THE VEHICLE CUTTING OUT AS I'M DRIVING ON THE HIGHWAY AT 60 MPH. WHEN STOPPED AT A STOP LIGHT, IT FEELS LIKE IT IS GOING TO DIE, AND I HAVE TO GIVE IT SOME GAS WITH THE ACCELERATOR PEDAL SO IT WON'T DIE. RECENTLY, IT DIED AS I WAS TURNING IN THE DRIVEWAY AT WORK, AND IT TOOK SIX TIMES OF TRYING TO START IT BEFORE IT WOULD START AGAIN.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 DODGE DURANGO
    - LAS VEGAS, NV

    I OWN A 2004 DODGE DURANGO 4.7. THE MILES ARE 117,000. MY WIFE NOTICED A LOUD TICKING SOUND COMING FROM THE ENGINE. AFTER DOING SOME RESEARCH ONLINE ABOUT THE DURANGO I CAME OPEN ANOTHER OWNER THAT REPORTED IT BEING THE EXHAUST MANIFOLD. I BOUGHT A NEW EXHAUST MANIFOLD GASKET AND WHEN I WENT TO INSTALL IT I NOTICED THAT 6 OF THE BOLTS HAD BEEN BROKEN OFF. ON THE DRIVERS SIDE THE HEAT SHIELD WAS COMPLETELY MISSING. I WENT TO THE DEALER AND PURCHASED A NEW HEAT SHIELD AND REPLACEMENT BOLTS. AFTER I INSTALLED THEM THE TICKING CONTINUED, I TOOK IT TO MY MECHANIC AND HE TOLD HE WAS SURE IT WAS AN EXHAUST LEAK AND TO GO AHEAD AND REPLACE THE DRIVERS SIDE MANIFOLD. I PURCHASED THE MANIFOLD FROM THE DODGE DEALER AND ONCE I GOT THE OLD ONE OUT I NOTICED THEY DID NOT MATCH. THE FACTORY EXHAUST MANIFOLD THAT CAME WITH THE VEHICLE DID NOT HAVE THE TWO HOLES CLOSEST TO THE REAR OF THE CAR. I BELIEVE BECAUSE OF THIS IT CAUSE EXCESSIVE HEAT CAUSING THE BOLTS TO BREAK OFF. I BELIEVE IT ALSO TO BE A FIRE HAZARD. I HAVE CONTACTED CHRYSLER I HAVE NOT HEARD BACK YET. *TR

    Source: NHTSA WEB SITE