2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 DODGE DURANGO- JAMAICA, NY
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO A DEFECTIVE ENGINE. *SMD THE CONSUMER STATED THE VEHICLE SHOOK VIGOROUSLY AND THE NOISE GREW LOUDER. THE DEALER ADVISED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE ALSO HAD A CONTINUOUS OIL LEAK. *JS
Source: CONSUMER LETTER -
2004 DODGE DURANGO- GRAND FORAS, ND
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE WARMING UP THE UNOCCUPIED VEHICLE FOR APPROXIMATELY 10 TO 15 MINUTES, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT AUCTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS 140,000. FIRE MARSHALL DETERMINED THE CAUSE OF THE FIRE WAS WIRING. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- COMPTON, CA
TAKATA RECALL. I HAD THE PASSENGER SIDE AIRBAGS REPAIRED ON 3/2/18 AT GLENN THOMAS IN SIGNAL HILL, CA. ON THIS DAY AFTER I WAS INFORMED THE JOB FOR THE AIR BAG REPAIR WAS COMPLETED. I SIGNED THE PAPERS ,AND I DROVE OFF THE LOT. I IMMEDIATELY NOTICED THAT THE AIRBAG INDICATOR LIGHT WAS ON THE MY DASH. I WAS ONLY 10 MINUTES AWAY, SO I IMMEDIATELY CALLED THE SERVICE ADVISOR AND LEFT A VOICE MESSAGE. BUT I WENT AHEAD AND DROVE BACK TO THE DEALERSHIP SO THEY COULD SEE THAT THE LIGHT WAS ON. I BROUGHT THE CAR BACK IN AND THE SERVICE ADVISOR PUT THE DIAGNOSTICS TOOL ON THE CAR AND IT GAVE HIM A PRINTOUT OF POSSIBLE ISSUES. HE THEN HAD A TECHNICIAN LOOK AT THE CAR. I WAITED IN THE CUSTOMER WAITING ROOM. WITHIN 30 MINUTES, THE ADVISOR CAME INTO THE WAITING AREA AND TOLD ME IT WAS THE SEAT TRACKING SENSOR ? (I MAY HAVE THE CORRECT WORDING INCORECCT) . I WAS THEN QUOTED A REPAIR PRICE OF $270 FOR ONE SEAT (DRIVER'S SIDE). I WAS TOLD THEY ONLY HAVE 1 PART IN STOCK AT THE TIME AND THAT IT WOULD BE 3 HOURS TO REPAIR. I DID NOT HAVE THE TIME TO WAIT FOR THIS REPAIR NOR DID I HAVE THE $270 FOR THE REPAIR. I THEN ASKED CAN THE CAR BE DRIVEN WITH THE AIRBAG INDICATOR LIGHT ON, AND I WAS TOLD YES, BUT THE AIRBAGS MAY NOT WORK PROPERLY IF INVOLVED IN A ACCIDENT (CRASH). MY QUESTION... IS IF THIS SEAT TRACKING SENSOR IS IMPORTANT TO THE FUNCTIONALITY OF THE AIR BAGS WHY IS THIS NOT COVERED UNDER THE TAKATA AIRBAG RECALL. AND WHY IS IT NOT FREE TO THE CUSTOMER. I SHOULD NOT HAVE TO PAY FOR THIS REPAIR IF THERE IS A OPEN ACTIVE RECALL AND THIS REPAIR FOR THE SEAT TRACKING IS DIRECTLY RELATED TO THE AIRBAGS. I WOULD APPRECIATE IT IF THIS CAN BE LOOKED INTO FURTHER. TAKATA AIRBAG REPAIR PERFORMED BY: GLENN THOMAS DODGE CHRYSLER JEEP 2100 EAST SPRING ST SIGNAL HILL, CA 90755 562-426-5111 SERVICE ADVISOR: KOREY WONG REPAIRED: 3/2/2018
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- MOUNT HOLLY, NJ
I HAVE READ DODGE IS AWARE OF THIS ISSUE, AND NO ONE HAS DONE ANYTHING TO PROTECT THE CONSUMER. THE GAS TANK DOES NOT FILL AND SPITS FUEL OUT WHEN ABOUT 2/3 FULL. ALSO THE TANK IS COLLAPSING DO TO THE PRESSURE THAT BUILDS UP. THIS IS A BIG SAFETY CONCERN THAT NEEDS SOME KIND OF ACTION TAKEN. PEOPLE NEED TO STOP TURNING THEIR HEADS AWAY FROM THESE PROBLEMS. I HAVE TAKEN THIS TO A MECHANIC WHO HAS STATED THIS IS A REAL CONCERN. WE RESEARCHED THIS TO FIND OUT NO ONE IS OWNING UP TO A POOR DESIGN. AND A MAJOR SAFETY ISSUE. NOT SURE WHY, JUST HAVE NO WORDS. DODGE NEEDS TO STEP UP AND TAKE CARE OF THIS. I AM CURRENTLY LOOKING INTO HOW TO FILE A CLASS ACTION SUIT. SINCE EVERYONE DENIES THERE IS A PROBLEM. ANY HELP WOULD BE GREATLY APPRECIATED.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- KODIAK, AK
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES WITH VEHICLE. *LD THE CONSUMER STATED HAD A RECALL FOR AIRBAGS AND THE INSTRUMENT CLUSTER. THE CONSUMER STATED BATTERY DISCHARGED IN A VERY SHORT PERIOD OF TIME AFTER THE IGNITION SWITCH WAS MOVED TO THE OF POSITION. THE CONSUMER STATED IT WAS OVER 2 YEARS AND THE RECALL REPAIRS STILL HAD NOT BEEN COMPLETED. *JS
Source: CONSUMER LETTER -
-
2004 DODGE DURANGO- MOUNT HOLLY, NJ
I CAN NOT FILL THE GAS TANK,FUEL STARTS TO COME OUT OF NECK ABOUT2/3 FULL THIS HAS BEEN AN ON GOING PROBLEM
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- TIGARD, OR
DURANGO SLT 5.7L V8 HEMI ENGINE HYDRO LOCKED AND THREW A ROD WHILE THE VEHICLE WAS PARKED. THE HYDRO LOCK ISSUE IS WIDELY REPORTED WITH THE 2004 FIRST GENERATION OF THE HEMI ENGINE. HOWEVER, DODGE DOES NOT ACKNOWLEDGE THIS MANUFACTURING DEFECT AND SAFETY ISSUE.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- GLENDORA, CA
DODGE DURANGO LIMITED 4X4 ENGAGES 4 WHEEL DRIVE RANDOMLY ON THE FREEWAY AT HIGH SPEEDS, WITHOUT BEING TOLD TO. THIS IS A HUGE SAFETY ISSUES AND I SEE MANY PEOPLE COMPLAIN ABOUT IT ONLINE.
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- GREEN ISLAND, NY
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WITH THE CRUISE CONTROL SET FOR 68 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AN ADDITIONAL 20 MPH WITHOUT WARNING. THE FAILURE CAUSED HER TO BE PULLED OVER BY THE POLICE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL CLUNK SOUND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 299,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- DARIEN, GA
TAKATA AIR BAG LIGHT'S APPEARED ON WHEN WE PURCHASE THE VEHICLE. WE SEARCHED THE MANUAL TO SEE IF THERE WAS A REASON WHY THE LIGHTS WOULD BE ON. MONTHS LATER WE RECEIVED IN THE MAIL A RECALL FOR THE INFLATOR AIR BAG ON DRIVER AND PASSENGER. I DROPPED VEHICLE OFF FOR SERVICE WERE I WAS REFERRED TO DODGE/JEEP/CHRYSLER AND WAS TOLD I WOULD RECEIVE VEHICLE BEFORE THE END OF DAY PICKED VEHICLE UP NEXT DAY. DROVE OF LOT THE LIGHT WAS OFF. FEW DAYS LATER THE LIGHT ON PASSENGER SIDE COMES ON AND OFF. I HAVE CONTACTED PLACE WERE I HAD AIRBAGS REPLACED AND HAVE NOT GOTTEN A CALL BACK TO TAKE IT BACK TO BE SERVICED. THE THE AIR BAG LIGHT COMES ON WHEN YOU HIT THE BRAKES AND DRIVING ALWAYS STAYS ON.
Source: NHTSA WEB SITE