2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - BROOKLYN, NY

    THE PISTON BROKE AND BLOCK THE ENGINE AND CAUSED THE ENGINE TO SEIZED. I GOT A 2004 HEMI LIMITED DODGE DURANGO. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - NATCHITOCHES, LA

    INCIDENT OCCURRED ON A HOT, HUMID DAY WHILE TRAVELING DOWN THE INTERSTATE AT 70 MPH. WITHOUT ANY PREVIOUS WARNING, THE A/C, BLOWING AT FULL CAPACITY, JUST STOPPED; THERE WAS NO SOUND FROM THE A/C MOTOR NOR WAS THERE A BURNING ODOR. APPROXIMATELY 10 MINUTES LATER, I TURNED THE A/C BACK ON TO FIND IT WAS BLOWING EXTREMELY COLD AIR ON THE LOW SETTING. I MADE SEVERAL STOPS AND EVERYTIME THE A/C WOULD WORK; HOWEVER, THE LAST STOP AND START I MADE THE A/C DID NOT WORK. THE SMALL TOWN OF NATCHITOCHES, LA DOES NOT HAVE A DODGE DEALERSHIP ANYMORE; THEREFORE, I TOOK MY VEHICLE TO AN INDEPENDENT REPUTABLE AUTO SHOP IN THIS SMALL TOWN. THE MECHANIC AND OWNER OF THE SHOP SAID THAT HE HAS REPLACED ABOUT 3 OR 4 MELTED BLOWER MOTOR RESISTORS. IS THIS A COMMON PROBLEM OR IS IT A DEFECT THAT NEEDS TO BE ADDRESSED? IT SEEMS AS THOUGH IF SOMETHING IS MELTING THAT A FIRE COULD START AND CAUSE SEVERE DAMAGE TO THE VEHICLE OR WORSE, DEATH TO THOSE IN THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - KANSAS CITY, MO

    2004 DODGE DURANGO 5.7 L HEMI PURCHASED IN 03/05 W/34 MILES ON ODOMETER. PROBLEM STARTED WITH ALL DASH LIGHTS ILLUMINATING AND RPM/SPEED INDICATORS BRIEFLY REDLINING; POWER LOSS FOLLOWED BY TEMP INABILITY TO START. LAST INCIDENT TOWED TO MECHANIC WHO SAID ENGINE HAD SEIZED & THAT DODGE HAS A PROBLEM W/THIS TYPE OF ENGINE. ENGINE COMPLETELY LOCKED & NEEDS TO BE REPLACED. ALL RECOMMENDED MAINTENANCE PERFORMED PRIOR TO FAILURE INCL'G OIL CHANGES EVERY 3K MILES. CHECKED EDMUNDS.COM BLOGS & NUMEROUS COMPLAINTS OF EXACT SAME PROBLEM PLUS OVER 500 COMPLAINTS TO ODI. OUT OF WARRANTY SO CHRYSLER REFUSES TO ACKNOWLEDGE A PROBLEM. PREVIOUS OCCURRENCE ON HIGHWAY AT SPEEDS >65 MPH WHICH CAUSED LOSS OF POWER STEERING BUT WAS ABLE TO NAVIGATE TO ROADSIDE WITHOUT INCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - HOUSE SPRINGS, MO

    2004 DODGE DURANGO 5.7 HEMI DIES WHEN COMING TO A STOP OR IN REVERSE HAPPENING SEVERAL TIMES A DAY FOR PAST EIGHT MONTHS. DEALER DID A REFLASH BUT IT DID NOT FIX IT. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - UPPER MARLBORO, MD

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED ALL INTERIOR LIGHTS WERE ILLUMINATED. THE CONTACT THEN STARTED THE VEHICLE AND THE DASHBOARD CAUGHT ON FIRE. THE CONTACT CONFIRMED THE FAILURE HAD OCCURRED ON FOUR DIFFERENT OCCASIONS. ON THE FOURTH INCIDENT, THE ENGINE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER ALL FOUR TIMES IN REGARDS TO THE FAILURE. THE DEALER REPLACED THE DASHBOARD CLUSTER ON EACH OCCASION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - FRANKLINVILLE, NJ

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED. A YEAR AFTER THE FAILURE OCCURRED, THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. UPDATED 06/29/10 *BF THE CONSUMER STATED THE SECOND ENGINE FAILED AT 73,000 MILES. THE #1 CYLINDER WAS FOUND IN THE OIL PAN IN PIECES. THE DEALER STATED A FOREIGN OBJECT MAY HAVE BEEN IN THE CYLINDER HEAD, BUT COULD NOT FIND POSITIVE PROOF. UPDATED 07/16/10.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - CHARLOTTE, NC

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO ACCELERATE AND SPUN AROUND IN THE OPPOSITE DIRECTION WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE VEHICLE ALSO MADE A NOISE WHICH CAME FROM THE TIRE AREA AND WAS DIFFICULT AT TIMES TO SHIFT INTO GEAR AND THE GEARS LOCKED UP. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC WHO STATED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 84,780.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - HEBRON, KY

    SUV WOULD STALL WHILE DRIVING THEN START BACK UP. HEARD A TICKING NOISE WHEN TURNED KEY OVER, THEN HEARD A LOUD NOISE AND LOUDER TICKING THEN ENGINE GAVE OUT. LOOKED UNDER SUV AND THERE WAS OIL AND PIECES OF THE METAL ON THE GROUND. TOWED IT TO A SHOP AND WAS TOLD ENGINE FAILED DUE TO INTERNAL ENGINE FAILURE MOST LIKELY DUE TO PISTON. MECHANIC SHOWED ME A HOLE IN THE ENGINE BLOCK. 2004 DODGE DURANGO WITH APPRX. 86,000 MILES. ALSO TOLD THAT WHATEVER HAPPENED WITH THE ENGINE DESTROYED THE STARTER AS WELL. REPLACED BOTH THE ENGINE AND THE STARTER. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - OAKLAND PARK, FL

    TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE TRAVELING AT SPEEDS OF 35 MPH, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER ADVISED THE CAM AND CRANK SENSORS WOULD NEED TO BE REPLACED. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CURRENT MILEAGE WAS 49,800 AND THE FAILURE MILEAGE WAS 49700. UPDATED 05/18/2010. *LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - DUBLIN, CA

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR THE REPAIR BUT UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE ORDERED; SHE WAS TOLD THAT IT WAS SAFE TO DRIVE THE VEHICLE HOME. WHILE DRIVING HOME, THE CONTACT NOTICED SMOKE EMITTING FROM THE INSTRUMENT PANEL AND THE VEHICLE SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; A REPORT WAS FILED. THE VEHICLE WAS TOTALED AND THE INSURANCE COMPANY PLANNED TO INVESTIGATE. THE CONTACT CALLED THE MANUFACTURER WHO ALSO STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 107,154.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE