2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- GARLAND, TX
2004 DODGE DURANGO SLT WITH 5.7L HEMI ENGINE. ENGINE ONLY HAS 114,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED. UPON STARTING THE CAR ON 11/20/2009 THE ENGINE SUDDENLY WITHOUT ANY PRIOR WARNING BROKE A ROD AND PUNCHED TWO HOLES IN MY OIL PAN. AFTER RESEARCHING THIS ON THE INTERNET AND CONTACTING DODGE THIS IS A COMMON PROBLEM WITH THE 2004 MODEL THAT WAS FIXED ON THE 2005 MODEL. CHRYSLER REFUSES TO REPAIR ANY DEFECTIVE ENGINES THAT ARE OUT OF WARRANTY EVEN THOUGHT THEY ADMIT TO THE ENGINE HAVING A PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- MALDEN, MA
TL* THE CONTACT OWNS A 2004 DODGE DURANGO, AND A 2009 EVENFLO CHILD RESTRAINT SEAT, MODEL NUMBER CA37538CN. HE HAS DIFFICULTY SECURING THE CHILD PROPERLY IN THE "CONVERTIBLE" CHILD RESTRAINT SEAT. THE HARNESS STRAPS FAIL TO EXTEND LONG ENOUGH TO BECOME LOCKED INTO THE BUCKLE. THE CHILD RESTRAINT SEAT WAS INSTALLED USING THE VEHICLE SAFETY BELT SYSTEM. THE RESTRAINT SEAT WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 68,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- WOODLAND, CA
MY VEHICLE IS A 2004 DURANGO LIMITED AND I HAVE PROBLEMS WITH MY REMOTE TRANSMITTER THAT LOCKS/UNLOCKS THE DOORS AND SETS THE ALARM. THE REMOTE WORKS FOR A SHORT PERIOD OF TIME THEN I HAVE TO OPEN IT UP AND ADJUST THE BRACKETS THAT HOLD THE BATTERY AS IF IT'S LOOSE AND I WANT TO ENSURE CONTACT. THAT WORKED FOR SOME TIME ALONG WITH TAPPING IT UPSIDE DOWN SO THAT THE BATTERY WOULD TRANSMIT TO THE REMOTE (NOT SURE) BUT THIS IS NO LONGER WORKING. I HAVE TWO REMOTES AND ONLY ONE HAS WORKED AND I HAVE TRIED INSTALLING NEW BATTERIES IN BOTH WITH NO SUCCESS. SOMETIMES I HAVE TO OPEN THE CAR WITH THE KEY AND SETS OFF THE LOUD/OBNOXIOUS ALARM SYSTEM WHERE THE LIGHTS FLASH AND THE CAR HONKS UNTIL I TURN THE CAR ON AND IT STOPS. I NOW THINK THAT THE REMOTE TRANSMITTERS ARE DEFECTIVE AS I'VE ALWAYS HAD ISSUES WITH THEM LOCKING AND UNLOCKING WHENEVER THEY FEEL LIKE IT. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- WOODLAND, CA
I HAVE A 2004 DURANGO LIMITED ED, AND THE LIGHTS ON THE STEREO SCREEN DIM AND THEN TURN OFF. THE POWER ON THE STEREO BECOMES FROZEN; IF THE RADIO IS ON WHEN STARTING THE CAR IT WILL STAY ON BUT IF IT WAS OFF, IT CANNOT BE POWERED ON. I AM ABLE TO MANIPULATE THE VOLUME VIA THE BUTTONS BEHIND THE STEERING WHEEL BUT ONLY THE AM/FM MODE WORKS AND NOT THE CD OR AUD/ALTERNATE MODE FOR MY IPOD. I'M NOT POSITIVE, BUT I BELIEVE THAT THE CONTROLS FOR THE HEATER/AC DO NOT WORK EITHER AND THE DIGITAL SCREEN IS OFF (HAS HAPPENED ABOUT 3 TIMES AND IS UNPREDICTABLE AND HAS BEEN MONTHS APART). AFTER I BOUGHT THE CAR (11/08), I NOTICED THAT THE BATTERY SHUT OFF B/C WHEN I GOT BACK INTO THE CAR AND STARTED IT, ALL OF MY RADIO STATIONS THAT WERE PROGRAMMED AND THE TIME WERE RESET. ALSO, WHEN THE STEREO "FREEZES" LIKE THIS, I CAN HEAR A LOAD ZOOMING/CLICKING SOUND FROM THE SPEAKERS ON TOP OF MUSIC WHEN PLAYING. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HUDSON , MA
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. IN SEPTEMBER 2009 SHE NOTICED SMOKE COMING FROM THE ELECTRICAL INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE FAILURE WAS CAUSED BY PLASTIC WITHIN THE CLUSTER PANEL. THE DEALER STATED THAT THE FAILURE WAS REPAIRED PER RECALL 07V092000 ELECTRICAL SYSTEM: INSTRUMENT PANEL; HOWEVER, WHEN THE VEHICLE WAS TOWED TO THE DEALER THEY FOUND THAT THE RECALL WAS NOT REPAIRED. AFTER THE DEALER REPAIRED THE INSTRUMENT CLUSTER THE HORN AND SEAT BELT FAILED TO OPERATE NORMALLY. THE DEALER STATED THAT FAILURE WAS NOT CAUSED BY THE RECALL REPAIR; THEREFORE, THEY ARE NOT RESPONSIBLE. THE FAILURE AND THE CURRENT MILEAGE WERE NOT AVAILABLE. UPDATED 12/30/09 *CN ALSO WHEN THE CONSUMER UNLOCKED THE VEHICLE MANUALLY, THE ALARM GOES OFF AND WILL NOT STOP. UPDATED 12/30/09
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 DODGE DURANGO- MONTGOMERY, AL
THIS MORNING WHILE TAKING MY KIDS TO SCHOOL, MY TRUCK CUT OUT IN THE MIDDLE OF A RIGHT HAND TURN. IT TOOK EVERYTHING I HAD TO STEER AWAY FROM ANOTHER VEHICLE WAITING TO TURN. AFTER I COASTED WITHIN 6 INCHES OF THE OTHER VEHICLE I PUT THE TRUCK IN NEUTRAL AND RESTARTED. IT STARTED FINE. I HAD MY 2 KIDS IN THE TRUCK AND WE CAME VERY CLOSE TO BEING IN AN ACCIDENT THIS MORNING. THIS HAPPENS OFTEN. I STARTED SEARCHING THE INTERNET THIS MORNING AND AM SHOCKED BY WHAT I FOUND. THIS HAS BEEN AN ISSUE IT SEEMS FOR ALOT OF PEOPLE. MY QUESTION IS , WHY HASN'T THIS ISSUE BEEN RESOLVED. I WOULD THINK IT WOULD BE CLOSE TO THE TOP OF THE LIST. CONSIDERING THIS VEHICLE SEEMS TO BE STALLING IN TRAFFIC. THAT'S NOT GOOD. IT IS AN ACCIDENT WAITING TO HAPPEN AND IT COULD ACTUALLY KILL SOME ONE. WHEN I PURCHASED MY VEHICLE, I THOUGHT I WAS GETTING A SAFE AND RELIABLE VEHICLE. NOT AN ACCIDENT WAITING TO HAPPEN. I AM A SINGLE MOTHER TRYING TO MAKE A LIVING IN THIS ECONOMY. I DON'T HAVE MONEY TO THROW AWAY ON ANOTHER VEHICLE. THIS ISSUE NEEDS TO BE SOLVED BEFORE SOME ONE GETS REALLY HURT OR DIES. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- MONTGOMERY, AL
WHILE SLOWING DOWN, OR AT STOP LIGHT, OR STARTING TO ACCELERATE, THE ENGINE CUTS OUT WITH OUT WARNING. USUALLY WHILE TAKING MY KIDS TO SCHOOL. THIS IS VERY DANGEROUS, IT HAPPENS A FEW TIMES A WEEK. I HAVE DONE MY OWN RESEARCH AND IT SEEMS TO BE A MAJOR PROBLEM. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE AND PROBABLY WONT UNTIL SOME ONE DIES. ITS A SHAME THAT SOME ONE HAS TO DIE TO GET THE ATTENTION OF THE RIGHT PEOPLE TO SOLVE THE PROBLEM. I HAVE READ SO MANY COMPLAINTS ABOUT THIS PROBLEM THAT I AM DISGUSTED WITH DODGE. I LOVED MY TRUCK UNTIL THIS STARTED. SOME ONE NEEDS TO ACT ON THIS AND GET DODGE TO TAKE RESPONSIBILITY BEFORE SOMEONE DIES. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- CLINTON, UT
WE HAVE NOT HAD AN INCIDENT YET. WE DO HAVE A PROBLEM WITH OUR STEERING WHEEL THOUGH. A LITTLE OVER A YEAR AGO WE NOTICED THAT IT SEEMED LOOSE. IT HAS GOTTEN WORSE SINCE THEN. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- RALEIGH, NC
I HAVE A 2004 DODGE DURANGO SLT IN WHICH THE ENGINE STALLS AND THE VEHICLE CUTS OFF. THIS NORMALLY OCCURS WHEN BRAKING, DECELERATION, TRAFFIC LIGHTS, LOW SPEEDS. ALSO THE PASSENGER SEAT AIRBAG IS NOT WORKING ACCORDING TO THE VISUAL LIGHTED DISPLAY IN THAT AREA. I RECENTLY PURCHASED THIS VEHICLE THIS YEAR. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- BRUNSWICK, OH
2004 DODGE DURANGO LIMITED HEMI ENGINE. FOR NO REASON DRIVING DOWN ROAD THE SUV WILL STOP RUNNING AT ANY SPEED, YOU LOSE ALL POWER STEERING AND BRAKES, AND ARE JUST COASTING. HAPPENED 4 TIMES IN 3 MONTHS, "NO ONE AT DODGE KNOWS WHY" EVEN THOUGH EVERY SITE ON THE INTERNET, SHOWS THIS TO BE A PROBLEM ON ALL THE 2004'S WITH NO ANSWERS FROM DODGE. THEN AFTER 4TH TIME WENT TO RESTART ENGINE AND ENGINE BLEW, A CONNECTING ROD SNAPPED IN HALF, WHICH IS OBVIOUSLY A FORGERY/METALIGY ISSUE. EVERYONE ONE WHO HAS LOOKED AT THIS SAYS SO AND IS A COMMON PROBLEM IN ALL THE 2004'S. THIS WAS A $49,000 SUV, AND THIS IS TERRIBLE, DODGE JUST SAYS $9,000. NO COMMENT. I'M SURE PEOPLE HAVE DIED FROM THE FIRST ISSUE, LOSS OF POWER, WITHOUT STEERING OR BRAKES, BUT DOES THE ENGINE FREEZING LIKE THAT, INSTANTLY, CAUSE THE WEAK CONNECTING ROD TO SNAP. IF SOMEONE THERE IS DOING THERE JOB, THIS SHOULD BE RECALLED ASAP. I'M SURE PEOPLE ARE DIEING OVER THIS AND DODGE DOES NOT CARE, WILL NOT FIX,AND WILL NOT EVEN COMMENT ON. I HAVE BEEN TRYING SINCE JULY. PLEASE HELP IS THERE ANY WAY TO SEE THE OTHER COMPLAINTS THAT HAVE BEEN FILED ABOUT THIS. I HAVE TALKED TO 14 OTHER PEOPLE WITH THE SAME HEMI ENGINE, SAME YEAR WITH THE SAME EXACT PROBLEM, BUT HAD TO FIND THEM MYSELF SEARCHING THE INTERNET. IT'S AN OBVIOUS PROBLEM, THAT'S BEEN PROVEN, REPEATEDLY, WHAT CAN WE DO TO CHANGE FIX/THIS. THANK YOU, TOM *TR
Source: NHTSA WEB SITE