2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- MONTGOMERY VILLAGE, MD
I HAVE A 2004 DODGE DURANGO 5.7L V8 WITH 74,000 MILES ON IT. EVERY COUPLE OF WEEKS THE ENGINE STALLS WITHOUT ANY PRIOR WARNING. THE VEHICLE JUST SHUTS OFF AND I CAN'T USE THE BRAKES TO STOP OR ANYTHING. I'VE TAKEN IT TO THE DEALERSHIP ON MULTIPLE OCCASIONS BUT THEY KEEP TELLING ME THEY CAN'T FIND ANYTHING WRONG. I'VE READ SEVERAL OTHER COMPLAINTS FROM OWNERS OF THIS VEHICLE EXPERIENCING THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THE VEHICLE. LUCKILY, I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M FEARFUL THAT IT'S ONLY A MATTER OF TIME BEFORE I AM IN AN ACCIDENT DUE TO THE ENGINE STALLING. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HOLBROOK, NY
DRIVING ABOUT 20 MILES AN HOUR VEHICLE CAME TO A COMPLETE STOP THE TIRES LOCKED UP COULD NOT MOVE VEHICLE HAD TO HAVE TOWED TO DEALER PROBLEM WAS A COMPLETE AXLE FAILURE MILEAGE 20,000. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- OVERLAND PARK, KS
2004 DODGE DURANGO, EQUIPPED WITH 5.7L V8 HEMI, STALLS SPORADICALLY WITH NO ADVANCED WARNING. THE ENGINE CAN GENERALLY BE RESTARTED IMMEDIATELY WITH LITTLE OR NO MODIFICATION TO THE VEHICLE'S CONFIGURATION. WHEN THE ENGINE STALLS OCCUR, ALL POWER STEERING AND BRAKING FUNCTIONS ARE RENDERED INOPERATIVE. STALLING EVENTS APPEAR TO BE UNRELATED TO WEATHER CONDITIONS, OR USAGE OF AUTOMOBILE FUNCTIONS (I.E. AIR CONDITIONING, RADIO, ETC.). MOST INSTANCES OCCUR DURING LOW SPEED MANEUVERS, TO INCLUDE PARKING LOT AND DRIVEWAY OPERATIONS, AND PULLING AWAY FROM STOP SIGNS OR TRAFFIC LIGHTS. HOWEVER, ON SEVERAL OCCASIONS, STALLING HAS OCCURRED DURING STRAIGHT-FORWARD DRIVING, WITH LITTLE OR NO MANEUVERING ON FREEWAY OR CITY STREETS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- GILBERT, AZ
I HAVE A 2004 DODGE DURANGO. WITH ABSOLUTELY NO WARNING, MY ELECTRONIC THROTTLE CONTROL LIGHT BEGAN FLASHING AND THE CAR DIED. DIDN'T EVEN HAVE TIME TO PULL OVER AND OUT OF TRAFFIC. HAD TO HAVE IT TOWED HOME. HOLIDAY WEEKEND, SO NO DEALERSHIP WAS OPEN. THEN HAD IT TOWED TO DEALERSHIP....BOTH TOWS COST OVER $200 TOTAL. IT HAS NOW BEEN AT THE DEALERSHIP FOR 2 DAYS. THEY CANT FIND ANYTHING WRONG WITH IT. THEY TELL ME THEY THINK IT IS "ELECTRICAL" SO THEY ARE CHECKING ALL WIRES. I AM LOOKING AT A HUGE REPAIR BILL (ON TOP OF THE ALREADY HUGE TOW FEES.) NOW ANSWER THIS.....I TYPED IN JUST A FEW KEYWORDS AND FOUND HUNDREDS OF POSTS WITH THE SAME EXACT ISSUE. IF THERE ARE SO MANY 04-05 DODGE DURANGOS WITH THE SAME PROBLEM.......(THERE WAS EVEN A NTS INVESTIGATION) WHY THEN DOES THE DODGE DEALERSHIP CLAIM TO HAVE "NEVER SEEN THIS BEFORE"????? AND WITH THE SAFETY ISSUE IT POSES, WHY HAVE THEY NOT ISSUED ANOTHER INVESTIGATION AND/OR RECALL??? GOD FORBID IT HAPPENS AGAIN (AFTER I PAY A HUGE REPAIR BILL THAT WILL NOT ADDRESS THE ISSUE) AND I HAVE MY 4 KIDS IN THE CAR!! THEN DODGE WILL WISH THEY LISTENED TO THE AMERICAN PEOPLE AND FIXED A PROBLEM THEY KNOW EXISTS!! THEY NEED TO "OWN UP", PEOPLE WILL BE KILLED IN RELATED ACCIDENTS......WHAT A SHAME THEY CAN GET AWAY WITH THIS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- POWELL, TN
THE OUTBOARD POSITION SEATBELT SYSTEMS IN THE MIDDLE SEAT HAS THE PLASTIC LATCH COVER MISSING. THE METAL OF THE LATCH IS THE ONLY REMAINING PART OF BOTH OUTBOARD LATCHES. THIS WAS NOTICED WHEN I WENT TO INSTALL A CHILD RESTRAINT IN THE VEHICLE. I HAVE SPOKEN TO OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. *TR
Source: NHTSA WEB SITE -
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2004 DODGE DURANGO- VIRGINIA BEACH , VA
THE PROBLEMS WITH THE VEHICLE STARTED WITH A BATTERY ISSUE, MY WIFE WENT TO GET IN THE SUV AND ALL OF THE LIGHTS CAME ON AS NORMAL, WHEN SHE PUT THE KEY INTO THE IGNITION TO START IT EVERYTHING SHUT OFF AND THE DASH PANEL LIGHTS STARTED FLICKERING. WE HAD THE VEHICLE TOWED TO DODGE DEALERSHIP AND THEY TOLD US THAT THE BATTERY WAS DEAD AND WE HAD IT REPLACED. TWO DAYS AFTER PICKING THE VEHICLE UP MY WIFE WENT TO MAKE A LEGAL U-TURN AND THE VEHICLE SHUT OFF, IN THE PROCESS OF THE U-TURN SHE PULLED INTO THE GAS STATION AND RE-STARTED THE VEHICLE SINCE THEN IT HAS HAPPENED THREE OTHER TIMES, MOST RECENTLY SHE MADE A RIGHT AT A STOP SIGN ONTO A BUSY INTERSECTION, AND ALMOST GOT REAR ENDED AT 60MPH BECAUSE HER VEHICLE CUT OFF IN THE MIDDLE OF A TURN. LUCKILY THE DRIVER BEHIND HER WAS ABLE TO SWERVE INTO THE NEXT LANE TO AVOID HITTING HER. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- BRANFORD, CT
CAR SOMETIMES STARTS WITHOUT ELECTRICAL RESPONSE: TURN THE IGNITION ON AND ENGINE STARTS BUT NO ELECTRICITY. DRIVING ON INTERSTATE 95 AND ALL ELECTRICITY TO ALL PANELS AND POWER STEERING SHUTS OFF. THIS HAPPENS OFTEN AND RESULTS IN HAVING TO COAST TO STOP ON THE SIDE OF THE INTERSTATE WITH LITTLE CONTROL OF THE VEHICLE. I HAVE TO RESTART ENGINE SEVERAL TIMES BEFORE ELECTRICAL RESPONSE IS RESTORED. A TUMBLER KIT WAS INSTALLED UNDER WARRANTY (SERVICE AT PRITCHARD DODGE IN ITHACA, NY IN APRIL OF 2005) TO RESET ELECTRICAL CIRCUIT AND IT HELPED BUT NEVER FIXED THE PROBLEM, BUT NOW PROBLEM IS BACK AND GETTING WORSE. I DO NOT HAVE THE LUXURY TO BUY ANOTHER CAR SO I HAVE USED IT, BUT NOW IS TOO DANGEROUS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- MISSION VIEJO, CA
2004 DODGE DURANGO 5.7 HEMI SLT, STALLS WITH NO WARNING. USUALLY STALLS WHILE SLOWING DOWN AT AN INTERSECTION OR WHEN MAKING A TURN. HAS STALLED ON THE FREEWAY. HAPPENING FOR OVER A YEAR ON AND OFF. DEALER SAID NOTHING WRONG WITH VEHICLE. ALSO STALLS WHILE BACKING UP. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- TRINITY, NC
I RECEIVED A RECALL NOTICE IN NOV/DEC 2007 FROM DODGE REGARDING A RECALL ON MY 2004 DODGE DURANGO. I IMMEDIATELY MADE AN APPOINTMENT UPON RECEIVING THE NOTICE AND HAD IT REPAIRED ON JAN.2, 2008. THE RECALL WAS FOR A WIRING CLUSTER BEHIND THE INSTRUMENT PANEL , IT WOULD MALFUNCTION RESULTING IN A FIRE. RECENTLY WHILE ON A CAMPING TRIP WITH MY CHILDREN, BROTHER AND SISTER IN LAW AND MY SISTER AND HER FAMILY THE CAR CAUGHT FIRE. IT HAD BEEN PARKED SINCE APPROXIMATELY 5:00 THE DAY BEFORE. WE WOKE UP ON SUNDAY MORNING AND WERE STANDING AROUND THE CAMPFIRE AND ALL OF A SUDDEN THE HORN ON MY CAR BEEPED. I IMMEDIATELY CHECKED TO MAKE SURE ALL THE KIDS WERE ACCOUNTED FOR AND THEY WERE. MY 12 YEAR OLD SON RAN DOWN AND YELLED BACK THE CAR WAS ON FIRE. I LOOKED DOWN AND SAW FLAMES SHOOTING FORM THE WINDSHIELD AND THE TOP OF THE CAR. NONE OF US HAD A FIRE EXTINGUISHER BUT SOMEONE YELLED GRAB THE COOLERS BECAUSE IT HAD BOTTLED WATER IN THERE. WE QUICKLY DOUSED THE FIRE WITH WATER AND EXTINGUISHED IT. THE FIRE DEPT. CAME OUT AND SAID THEY BELIEVED THE FIRE STARTED BEHIND THE INSTRUMENT PANEL IN THE DASH. I FILED A REPORT WITH MY INSURANCE AND THE ADJUSTER LOOKED AT THE CAR AND TOTALED AND CONCURRED WITH WHAT THE FIRE DEPT. HAD SAID. I FILED A CLAIM WITH CHRYSLER AND THEIR RESPONSE TO ME WAS THAT "YOUR CAR IS OUT OF WARRANTY,WE'RE SORRY BUT WE CAN'T HELP YOU". I AM HIGHLY UPSET ABOUT THIS. IF I HAD BEEN DRIVING THIS CAR WHEN THE PROBLEM OCCURRED NOT ONLY WOULD I HAVE NOT MADE IT OUT BUT MY FOUR CHILDREN(TWO OF WHOM ARE IN CAR SEATS) WOULD HAVE MET CERTAIN DEATH. I NEED YOUR HELP INVESTIGATING THIS. MY CAR IS AT A SALVAGE LOT IN GREENSBORO, NC AND THIS NEEDS TO BE INVESTIGATED. CHRYSLER DIDN'T EVEN TAKE THE TIME TO LOOK AT IT. THEIR RESPONSE IS NOT RIGHT AND I SHOULD NOT BE PENALIZED FOR THEIR NEGLIGENCE. I REALLY NEED YOUR HELP HERE. THANKS SO MUCH! *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- WEST POINT, NY
OUR 2004 DODGE DURANGOS INTERIOR AND EXTERIOR LIGHTS FLASH ON AND OFF INTERMITTENTLY. IT HAPPENED ONLY A FEW TIMES IN THE BEGINNING, BUT AS WE WERE TRAVELING IT DID IT MORE CONTINUOUSLY ON AND OFF. DURING THE DAY IT WAS NOT AS NOTICEABLE, BUT AS NIGHT FALLS AND YOU ARE DRIVING EVERYTHING GOES DARK FOR A FEW SECONDS, WE HAVE A PROBLEM. AFRAID TO DRIVE AT NIGHT. ASKED DODGE ABOUT IT AND THEY SAY IF IT DOESN'T HAPPEN WHERE THEY CAN SEE IT THERE IS NOTHING THAT CAN BE DONE. THERE ARE ONLY 42,000 MILES ON OUR VEHICLE. CHECKED RECALLS AND THEY SAY WE ARE UP TO DATE ON ALL RECALLS.*TR
Source: NHTSA WEB SITE