2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - SPRINGFIELD , TN

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE MAKING A TURN AT LESS THAN 15 MPH, THE VEHICLE STALLED AND THE STEERING BECAME LOCKED. ON A SEPARATE OCCASION, WHILE IDLING AT A STOP SIGN, THE STEERING LOCKED AND FAILED COMPLETELY. IN ADDITION, THE OIL WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC. THE DEALER WAS UNABLE TO PRODUCE AN ERROR CODE BECAUSE THE CHECK ENGINE WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER CLEANED THE CARBURETOR IN AN ATTEMPT TO CORRECT THE FAILURES. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 51,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - PORTSMOUTH, OH

    SUV STALLS WHILE DRIVING OR STOPPING, RUFF IDLE. THIS THING IS A DEATH TRAP,HAVE YOU EVER TRIED STOPPING OR STEERING WHILE THE CAR IS NOT RUNNING,NOT SAFE AND I HAVE KIDS,SAVE LIVES AND FIX THIS BEFORE SOMEONE GETS KILLED.. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - PORTSMOUTH, OH

    HELLO I HAVE A 2004 DODGE DURANGO HEMI 5.7 AND IT STALLS WHILE DRIVING AND SOMETIMES AT STOP LIGHTS,IT STALLED TODAY WHILE DRIVING ALMOST CAUSING ME TO CRASH. IT HAS DONE THIS SEVERAL TIMES.. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - AURORA, IN

    DODGE DURANGO 2004 LOST ALL FUNCTION PULLING INTO PARKING LOT. LOST ENGINE, BRAKES, STEERING, ELECTRICAL. LIKEN IT TO A POWER PLUG BEING PULLED OUT AND INSTANTANEOUS LOSS OF ALL CONTROL. WAS ABLE TO RESTART WITHOUT MISHAP. TOOK IT TO NEAREST DODGE DEALERSHIP ONLY TO NO AVAIL. THEY COULDN'T FIND ANYTHING WRONG. TOOK THE CAR HOME ONLY TO HAVE IT HAPPEN THE VERY NEXT MORNING AGAIN DURING DECELERATION TO A STREET LIGHT. TOOK IT TO A DIFFERENT DODGE DEALERSHIP. FOUND NOTHING WRONG.BUT CHANGED THE BATTERY IN THE EVENT LOW VOLTAGE WAS THE ISSUE. POWER CUT OUT AGAIN DURING A DECELERATION AND TURNING A SLIGHT RIGHT AT A FORK IN THE ROAD. THIS TIME WITH ENTIRE FAMILY ONBOARD. LOSS OF STEERING, AND BRAKES. BUT INSTRUMENT PANEL STAYED LIT. AND ALL HEAT RADIO. WILL NOT TRY DRIVING AGAIN UNTIL SOLVED. NOTE: NOTHING WAS DONE TO THE CAR BEFORE INCIDENTS STARTED TO OCCUR. NO OIL CHANGE, CAR WASH, POTHOLE, BREAK-IN. NOTHING. LOST ALL FAITH IN "CERTIFIED" DODGE MECHANICS AS THEY CAN'T EVEN LOOK UP THE ISSUE AND CONFIRM SIMILAR OCCURRENCE. I'VE FOUND SEVERAL VIA LIMITED INTERNET SEARCH. NO SOLUTIONS HOWEVER. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - ONEIDA, IL

    HAVE NO CLUE AS TO WHY OR WHAT ACTUALLY CAUSES THIS FAILURE, BUT THE GEAR SHIFT WILL ALL OF A SUDDEN AND UNEXPECTEDLY LOCK UP WHEN TAKING THE RUNNING VEHICLE OUT OF PARK . THIS HAS OCCURRED A VARIOUS TIMES THROUGH OUT THE PAST YEAR, NOT SHOWING ANY REAL REASON OR CONSISTENCY WITH WEATHER, OR OTHER ELEMENTS PLAYING AS A FACTOR FOR THIS TO OCCUR. ONE WOULD GO TO PULL THE GEAR SHIFT DOWN AND IT JUST WAS AS IF IT WAS JAMMED OR LOCKED, DURING THESE PAST TIMES OF OCCURRING TRIED TURNING THE CAR OFF AND BACK ON, OR JUST RELEASING THE BRAKE AND PRESSING BACK IT (SOMETIMES SEVERAL TIMES) AND IT WOULD ALL OF SUDDEN MOVE AND ALLOW IT TO GO INTO GEAR, UNTIL THE OTHER DAY THIS HAPPENED AND UPON ENTERING THE RUNNING VEHICLE AND GOING TO PLACE IT INTO GEAR THE GEAR SHIFTING CABLE BROKE. THE VEHICLE IS BEING TAKEN TO THE GARAGE TO HAVE THE CABLE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - HENDERSONVILLE, TN

    RECENTLY OUR DURANGO BEGAN MAKING A LOUD TICKING NOISE AT INITIAL START UP OF THE VEHICLE, WHICH WOULD DECREASE AND ULTIMATELY GO AWAY AS THE CAR WARMED UP. I TOOK MY CAR TO MY LOCAL SERVICE SHOP (NOT DODGE) TO HAVE OTHER WORK PERFORMED AND ASKED THEM TO TRY AND DETERMINE THE CAUSE OF THE PROBLEM. THE SAID THAT THE BACK TWO BOLTS CONNECT THE MANIFOLD TO THE BLOCK OF THE ENGINE AND THE HEADS OF THE BOLTS THAT SECURE THE HEAT SHIELD WERE BROKEN. THEY INSTRUCTED ME TO CONTACT THE DEALER BECAUSE IT LOOKED AS IF THE HEADS OF THE BOLTS AND THE BOLTS THEMSELVES HAD JUST BROKEN OFF, PROBABLY DUE TO HEAT FROM THE ENGINE. MY VEHICLE HAS 68,000 MILES SO I CALLED TO SEE IF IT WAS COVERED UNDER THE 70,000 MILE WARRANTY. WITHOUT LOOKING AT THE CAR, THEY TOLD ME THAT SOMEONE HAD TO HAVE BROKEN THE BOLTS OFF, BECAUSE THAT JUST WOULDN'T OCCUR. I TOLD THEM THAT THE ENGINE HAD NEVER BEEN WORKED ON OTHER THAT ROUTINE MAINTENANCE. THEY SAID THEY WOULD NOT COVER IT BECAUSE I HAVE NOT USED THEM FOR OTHER SERVICE, SO THEY DID NOT KNOW IF THE BOLTS HAD BEEN BROKEN OFF BY SOMEONE ELSE. I PAID FOR THE REPAIRS AND THEY STARTED THE VEHICLE AND THE SAME TWO BOLTS ON THE PASSENGER SIDE HAVE THE SAME ISSUE AND IS CAUSING THE SAME NOISE. WHEN QUESTIONED ABOUT THIS, THEY STUCK TO THEIR INITIAL RESPONSE THAT SOMEONE IN THE PAST HAS BROKEN THE BOLTS, EVEN THOUGH I STRESSED AGAIN THAT NO OTHER WORK HAD BEEN DONE ON THE ENGINE OR EXHAUST. WHEN ASKED TO HAVE THE OWNER OF THE DEALERSHIP GIVE ME A CALL CONCERNING THE ISSUE, THE CALL WAS NEVER RETURNED. SO, I GUESS I AM GOING TO HAVE TO PAY TO HAVE THE REPAIRS MADE TO THE PASSENGER SIDE AS WELL, EVEN THOUGH IT SEEMS TO BE AN ISSUE WITH THE BOLTS THAT WERE USED TO SECURE THE MANIFOLD AND THE HEAT SHIELD. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - GARDEN PRAIRIE, IL

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHENEVER THE CONTACT FILLS THE FUEL TANK, GASOLINE SPRAYS OUT OF THE TANK. THE FUEL NOZZLE STOPS WHEN THE TANK IS FULL; HOWEVER, FUEL CONTINUES TO SPRAY OUT OF THE TANK WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 3/19/09 *CN THE DEALER REPAIRED THE PROBLEM. UPDATED 03/23/09

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - WINDBER, PA

    HEATER BLOWS GOOD, THEN STOPS BLOWING, THEN WILL START AGAIN. THE AIR CONDITIONING ALSO DOES THIS. HEATER AND AIR IN BACK WORKS FINE. IF YOU SHUT CAR OFF AND RESTART WILL WORK. IT IS WINTER NOW AND I CAN'T SEE TO DRIVE. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - SPOKANE, WA

    ENGINE STALLS DURING SLOW SPEEDS. WHEN YOU ACCELERATE IT DOES NOT RESPOND AND THAN IT LUNGES FORWARD. ENGINE LIGHT COMES ON AND OFF. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MAPLE GROVE, MN

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, THE OIL LIGHT WOULD ILLUMINATE, INDICATING THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE ALSO SHUT OFF AT LEAST FIVE TIMES ON THE FREEWAY. IT WOULD USUALLY IMMEDIATELY RESTART, BUT THEN KICK BACK AFTER IT WOULD START. SHE TOOK THE VEHICLE TO THE DEALER AND ASKED ABOUT RECALLS AND OTHER COMPLAINTS AND WAS INFORMED THAT NONE WERE AVAILABLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V528000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH). THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AVAILABLE. SHE TOOK THE VEHICLE BACK TO THE DEALER NUMEROUS TIMES, BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. SHE CONSTANTLY CHANGED THE OIL IN THE VEHICLE AND WOULD GO THREE WEEKS BEFORE THE OIL INDICATOR WOULD ILLUMINATE AGAIN. THE VEHICLE BEGAN TO SMOKE UNDER THE HOOD AND SHE RETURNED TO THE DEALER. THE CONTACT NOTICED A CHEMICAL SMELL AND USED AN EXTINGUISHER TO PREVENT ANY FURTHER DAMAGE. SOMEONE ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE, BUT IT WOULD NOT BUDGE. THE VEHICLE WAS THEN PLACED INTO REVERSE, WHICH CAUSED MORE SMOKE EMISSION. THE VEHICLE WAS TOWED TO THE NEW DEALER AND THE CLUSTER WAS REPLACED WITH A DEFECTIVE PART. THE CONTACT THEN NOTICED HEADLIGHT, DOME LIGHT, VANITY LIGHT, AND WINDOW ISSUES. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY CHARGED HER FOR THE DIAGNOSTIC AND STATED THAT THE CLUSTER WAS DEFECTIVE. AFTER THEY REPAIRED THE CLUSTER AGAIN, THE ISSUE SEEMED TO WORSEN AND THE HORN BEGAN HONKING INTERMITTENTLY. SHE SPOKE WITH THE DEALER AND MANUFACTURER, BUT THEY OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 72,300 AND FAILURE MILEAGE WAS APPROXIMATELY 5.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE