2004 DODGE DURANGO Complaints

I HAVE FOUND THAT MY ELECTRICAL SYSTEM, SPECIFICALLY THE ALARM AT THE MOMENT, FAILS PERIODICALLY. THE CAR HAS SHUT DOWN WHILE RUNNING BEFORE. TOOK TO DEALERSHIP AND WAS TOLD THAT THEY COULD NOT DUPLICATE. NOW THE ALARM IS MALFUNCTIONING IN THAT IT GOES OFF BY ITSELF THE KEY WON'T SHUT IT OFF, AND TURNING THE ENGINE DOESN'T STOP IT EITHER. FURTHER, THE CAR IS MANUFACTURED WITH A KILL SWITCH IN THE OEM ALARM. I HAVE READ MANY COMPLAINTS SIMILAR TO THIS ON THIS VEHICLE WITH NO SATISFACTION OR ACKNOWLEDGEMENT FROM THE MANUFACTURER. I AM THE SOLE OWNER OF THIS VEHICLE. THE FACT THAT THE ALARM/ELECTRICAL SYSTEM IS OEM AND THAT THE ALARM CAN DISABLE THE ENGINE POSES A PROBLEM. THE CAR RECENTLY FELL OUT OF WARRANTY, ADMITTEDLY, BUT THE FACT REMAINS THAT THERE APPEARS TO BE A LETENT DEFECT IN THE ALARM/ELECTRICAL SYSTEM THAT CAN BE AND IS VERY DANGEROUS. THE FIRST TIME THE CAR SHUT OFF WHILE DRIVING MY WIFE HAD OUR TWO SMALL CHILDREN ABOARD. LUCKILY, SHE WAS ON A SURFACE STREET VICE A HIGHWAY AT SPEED. THE DEALERSHIPS AVOWS NO KNOWLEDGE OF THERE BEING TECHNICAL SERVICE BULLETINS (TSB) OR THE SAFETY HAZARD THIS POSES. THE OEM ALARM PROBLEM HASN'T CAUSED ANY MOVING SAFETY ISSUES FOR ME AS I CAN TELL, BUT SINCE THE CAR HAS SHUT OFF WHILE IN OPERATION PREVIOUSLY, I AM DRAWING A NOVICE CONCLUSION THAT THE TWO PROBLEMS COULD BE RELATED. THE ALARM PROBLEM NOW IS OCCURING DAILY SEVERAL TIMES A DAY. INITIALLY, THE DEALERSHIP INSISTED I BUY A NEW REPROGRAMMED KEY AT OVER $200 TO FIX THE PROBLEMS. I BELIEVE THAT MANUFACTURER TSB IS 0802404. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THE SHUT OFF AND POSSIBLE ALARM PROBLEMS. CHECK WWW.CARCOMPLAINTS.COM OR WWW.DODGETALK.COM TO VERIFY WHAT I AM SAYING AS BEING A LATENT DEFECT. *TR

I HAVE HAD NUMEROUS ENGINE STALLING/LOSS OF STEERING PROBLEMS WITH MY VEHICLE ONCE THE MILEAGE EXCEEDED 70,000 MILES. IT HAS STALLED WHILE STOPPING AT A STOP SIGN, UPON ACCELERATING INTO A TURN, AND MANY OTHERS. AFTER DIAGNOSTIC TESTING, WE REPLACED 2 O2 SENSORS AND THE STALLING STILL OCCURS. AFTER A SECOND DIAGNOSTIC TESTING, WE REPLACED ALL THE SPARK PLUGS AND IGNITION COILS AND THE STALLING STILL OCCURS. AFTER A THIRD DIAGNOSTIC TESTING, WE REPLACED THE FUEL PUMP AND THE STALLING STILL OCCURS. NOW THE DIAGNOSTIC TESTING INDICATED WE NEED TO REPLACE THE EGR FLOW SENSOR. I CURRENTLY HAVE 74,836 MILES. I HAVE SPENT APPROX $1000 IN PARTS ALONE TO REPAIR THESE ITEMS AND THE PROBLEM IS STILL NOT FIXED. *TR

IN JUNE I HAD AN INCIDENT WHERE MY ENGINE STALLED WHILE I WAS DRIVING ON A SIDE STREET AND AT THAT SAME TIME THE CHECK ENGINE LIGHT HAD BEEN COMING ON AND OFF. I BROUGHT IT TO THE DEALER, BUT OF COURSE THE LIGHT WAS NOT ON. THEY HOOKED IT UP TO THE COMPUTER AND FOUND NO PROBLEMS. I HAVE BEEN DRIVING IT AND THE LIGHT HAS COME ON AND OFF OVER THESE FEW MONTHS. WHILE DRIVING I HAVE NOTICED OVER THE PAST MONTH OR TWO THAT ON OCCASION, WHEN I AM DRIVING ANYWHERE BELOW 50 MPH, THE RPM NEEDLE WOULD DROP. SOMETIMES IT WAS A SMALL DROP BUT YOU COULD STILL FEEL THE LOSS OF SPEED. AT OTHER TIMES IT WAS A SIGNIFICANT DROP AND YOU WOULD FEEL THE CAR JERK AS IT RESOLVED ITSELF. ON 3 OCCASIONS THE ENGINE DID STALL COMPLETELY LIKE IN JUNE. LAST NIGHT IT BECOME MORE PROBLEMATIC. IT CONT TO DO THE ABOVE BUT VERY FREQUENTLY AND NOW IF I STOP AT A LIGHT OR TO MAKE A TURN, WHEN I PUSH THE PEDDLE THE CAR GOES VERY SLOWLY AND THE ONLY WAY TO GET IT TO NOT STALL IS TO GIVE IT MORE GAS AND THIS MAKES THE CAR SPRINT FORWARD. I HAD TO TURN INTO TRAFFIC AND ALMOST HAD AN ACCIDENT BECAUSE OF THIS. THIS IS VERY DANGEROUS IN MY OPINION AND IT LOOKS LIKE MANY OTHERS ARE HAVING SIMILAR ISSUES. I AGREE WITH SOME OF THE OTHERS THAT THERE SHOULD BE A RECALL. IT'S JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT. *TR

DODGE 2004 DURANGO STALLED WHILE TAKING A RIGHT TURN ONTO SIDE STREET. UNABLE TO FINISH TURN OR GOT OFF THE ROAD. I WAS PANICKED, FOUND FLASHERS TO TURN ON, THEN INSTRUCTED TO BY HELPFUL PASSERBY TO TURN KEY OFF, AND RESTART CAR. THIS WORKED, HASN'T HAPPENED AGAIN. I TAKE THIS VERY SERIOUS, MY YOUNG, NEW DRIVERS, CHILDREN ARE ABLE TO DRIVE THIS VEHICLE AND WOULDN'T KNOW WHAT TO DO IF THIS HAPPENED TO THEM. I WANT THIS TAKEN CARE OF AT DODGES EXPENSE. MARY WEST. *TR

LAST YEAR I RECEIVED A RECALL NOTICE FOR MY 2004 DODGE DURANGO CONCERNING AN ELECTRICAL COMPONENT. I TOOK THE VEHICLE TO BERRYVILLE DODGE IN BERRYVILLE,AR TO HAVE IT FIXED. THEY DID THE RECALL AND WHEN I PICKED UP THE CAR THE DRIVER DOOR LOCK WOULD NOT WORK ALONG WITH THE RADIO/CD/DVD/SAT RADIO COMPONENT. I COMPLAINED THEY SAID TO CALL CHRYSLER. I CALLED CHRYSLER AND THEY DENIED RESPONSIBILITY. THEY SAID IT WAS COINCIDENCE! I WENT TO 2 OTHER DODGE DEALERS AND BOTH SAID THE SAME THING HAD HAPPENED AT THEIR DEALERSHIP BUT THEY FIXED THE RADIO AND DOOR LOCKS. THE BERRYVILLE DEALER REFUSED AND CHRYSLER REFUSED TO REPAIR UNLESS I PAID FOR IT.($80 FOR THE LOCK, $600 FOR THE RADIO). IS THERE ANYTHING I CAN DO ABOUT IT? CALLING CHRYSLER IS A WASTE AND THE DEALER WONT DO ANYTHING EITHER. *TR

I OWN A 2004 DODGE DURANGO. WE HAVE ONE CHILD IN A BOOSTER, ONE IN A FORWARD-CARSEAT AND ONE IN AN INFANT CARRIER (GETTING READY TO MOVE INTO A REAR-CARSEAT). THEY JUST NOW FIT IN ONE ROW OF SEATS AND WE ARE CONCERNED THAT THEY WILL NOT FIT WHEN WE MOVE OUR DAUGHTER TO HER REAR-FACING CARSEAT. MY QUESTION IS, IS IT SAFE TO HAVE ALL THREE IN ONE ROW, AND HOW ARE WE EXPECTED TO DRIVE SMALLER CARS WHEN I BARELY HAVE ENOUGH ROOM TO TRANSPORT MY CHILDREN. *TR

I AM HAVING PROBLEMS WITH MY 2004 DODGE DURANGO. MY ENGINE LIGHT AND THROTTLE LIGHT COMES ON AND THE ENGINE LIGHT STAYS ON AND THE THROTTLE LIGHT BLINKS. THIS HAPPENED LAST YEAR IN JULY AND IT IS HAPPENING AGAIN THIS YEAR. I BOUGHT MY AUTO TO THE DEALER AND DUE TO THE FACT THAT THE LIGHT WAS NOT ON AT THAT TIME, THEY COULDN'T DO ANYTHING. THEY JUST CLEANED OUT THE THROTTLE PLATES AND I WAS FINE UNTIL NOW. MY AUTO STOPPED ON THE MAIN ROAD WHILE I WAS STOPPED AT A RED LIGHT. I HAD MY 2 CHILDREN UNDER 4 YEARS OLD WITH ME AND VERY SCARED. NOONE CAN FIND THE PROBLEM. HAS THERE BEEN A RECALL ON MY AUTO IN REGARDS TO THIS? *TR

MY WIFE WAS DRIVING ALONE TO WORK. SUDDENLY AND WITHOUT WARNING, THE ENGINE STOPPED, LIGHTS WENT OFF AND POWER STEERING WENT OFF. SHE MANAGED TO USE THE CAR MOMENTUM TO DIRECT THE CAR INTO A SIDE ROAD, WITHOUT HITTING ANY OTHER CARS. SHE WAS 30 SECS. FROM THE FREEWAY ENTRANCE). SHE MANAGED TO GET OUT OF THE CAR ( ALL OTHER DOORS TO THE CAR WERE LOCKED EXCEPT THE DRIVER DOOR - WHAT DO YOU DO WHEN YOU ARE IN THE BACK SEAT ?)) AND NOTICED BLUE SMOKE COMING FROM UNDER THE HOOD. SHE TRIED TO RESTART THE VEHICLE BUT WITHOUT SUCCESS. SHE CALLED AAA AND WAS EVENTUALLY TOWED TO STATELINE DODGE IN FORT MILL. THE BATTERY AND CONNECTIONS WERE SO HOT THE TOW TRUCK DRIVER COULD NOT TOUCH THEM..AND STILL SMOKING. THE GARAGE EXAMINED THE BATTERY CABLES AND VERIFIED THEY WERE MELTED TOGETHER(SEE INVOICE). WE WOULD NEED A NEW BATTERY AND CABLE. I CALLED THE GARAGE TO INFORM THEM THAT A NHTSA SAFETY RECALL D40 WAS ISSUED IN 2004, CONCERNING RE-ROUTING THE BATTERY CABLE AS IT COULD LEAD TO AN UNDERHOOD FIRE. I WAS EXPECTING NOT TO BE CHARGED WITH THE BATTERY AND REPLACEMENT CABLE. HOWEVER THE RECALL NOTICE TALKS ABOUT CABLE CONTACT WITH THE UPPER CONTROL ARM OF THE SUSPENSION AND IN MY CASE THE CONTACT WAS WITH THE EXHAUST GAS RECYCLE TUBE, WHICH IS 1" AWAY FROM THE CONTROL ARM. I WAS CHARGED $460 FOR THE WORK AND AM NOW WRITING TO CHRYSLER FOR RECOMPENSE. THIS IS A POTENTIAL SERIOUS ISSUE FOR DURANGO OWNERS, ESPECIALLY IF YOU ARE ON A FREEWAY AND THE ENGINE CUTS OUT OR YOUR CAR IS PARKED IN YOUR GARAGE AT NIGHT AND THE BATTERY IS RED HOT. THIS SAFETY RECALL CAMPAIGN SHOULD BE EXTENDED TO CABLES CONTACTING THE EGR TUBE. *TR

I WAS DRIVING TO WORK ON 09/19/08 COMING DOWN A HILL, I PRESSED MY BRAKES TO STOP AND THE TRUCK KEPT ROLLING. I PUMPED AND PUMPED UNTIL I CAME TO A STOP. I HAD SOMEONE LOOK AT IT BEFORE I TOOK IT TO THE SHOP AND MY STEERING COLUMN BOX WAS RUBBING AGAINST MY BRAKE HOSE AND PUT A HOLE IN IT. I HAVE A WARRANTY ON MY TRUCK BUT IT HAS BEEN IN THE SHOP 4 TIMES ALREADY FOR OXYGEN SENSOR, SERPENTINE BELTS, LOOSE BOLTS UNDER THE BODY AND NOW MY BRAKES. EVERYTIME I TAKE IT IN THEY TELL ME MY WARRANTY DOESN'T COVER WHAT'S WRONG WITH IT. SO I TAKE IT TO THE SHOP AND THE CALL ME SATURDAY MORNING AND TELLS ME THAT MY WARRANTY DOESN'T COVER AND IT'S GOING TO COST $600.00 TO FIX IT. I DROVE OVER TO THE DEALERSHIP AND TOLD THEM THAT THEY COULD HAVE IT BACK BECAUSE I HAVEN'T HAD IT FOR A YEAR AND HAVE HAD TOO MANY COSTLY PROBLEMS. SO GUESS WHAT THEY ARE PAYING FOR IT TO GET FIXED. *TR

2004 DODGE DURANGO 5.7 HEMI ENGINE LIMITED 4X4 ENGINE STALLS WHEN I SLOW DOWN TO STOP OR MAKE A TURN, LOSS OR POWER STEERING AND BRAKES. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT. THIS PROBLEM IS WELL DOCUMENTED ON THE INTERNET. RECALL NEEDED. *TR