2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- PLANTATION, FL
THERE WAS ALMOST A MULTI CAR CRASH!!!!!!!!!!!!!!!!!! THE CAR QUIT IN THE MIDDLE OF DRIVING INTO AN INTERSECTION THROUGH ONCOMING TRAFFIC. I'M TOLD BY DEALER THE ENGINE FAILED AND NEEDS TO BE REPLACED. THE OIL HAS BEEN CHANGED, AND THE CAR HAS BEEN MAINTAINED. YET THE ENGINE FAILED AND NEEDS TO BE REPLACED!! MANY SIMILAR COMPLAINTS ARE ON WWW.CARCOMPLAINTS.COM SEVERAL OF THE PEOPLE WERE DODGE FANS, AND ONE USED TO BUY AUTOS AT AUCTION. THIS IS NOT A MAINTENANCE ISSUE. THIS IS A DEFECTIVE AUTO, WITH REAL SAFETY CONCERNS. THIS CAR IS ONLY 4 YEARS OLD!! EVIDENTLY THERE IS A CLASS ACTION LAWSUIT ABOUT THIS ENGINE TYPE FOR FAILURE. IN HEAVY TRAFFIC, THIS IS VERY SERIOUS. IN SOUTH FLORIDA NOBODY CAN AFFORD TO BE DRIVING AND THEN HAVE THEIR VEHICLE SUDDENLY FAIL AND LOSE POWER!! THIS IS EXTREMELY DANGEROUS! *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- PETERSTOWN, WV
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS ILLUMINATED INTERMITTENTLY. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) AND CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR JUNE 30, 2008. THE CONTACT WAS UNABLE TO KEEP THE APPOINTMENT; THEREFORE, IT WAS RESCHEDULED FOR JULY 7, 2008. ONCE AT THE DEALER, SHE WAS INFORMED THAT THE COMPUTERS WERE DOWN AND THEY WOULD NEED TO RESCHEDULE FOR ANOTHER DAY. THE NEW APPOINTMENT WAS MADE FOR JULY 14, 2008. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 62,765.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- ROCHESTER, NY
DOME LIGHT ONLY TURN ON WHEN THEY WANT TO SOME TIMES IN THE MIDDLE OF GOING DOWN A ROAD. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- HOLLIDAY, TX
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 10 MPH, THE GEAR SHIFT STICKS WHILE APPROACHING A STOP. THE FAILURE MAKES IT DIFFICULT TO STOP THE VEHICLE. THE FAILURE HAS OCCURRED FOUR TIMES WITHIN A SIX MONTH PERIOD. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY STATED THAT THE BRAKING SYSTEM FAILED. A NEW MASTER CYLINDER WAS INSTALLED, WHICH TEMPORARILY REPAIRED THE FAILURE; HOWEVER, THE FAILURE RECURRED SIX WEEKS LATER. SHE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT CURRENTLY HAS AN APPOINTMENT WITH THE DEALER TO FURTHER INSPECT THE VEHICLE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- DALLAS, GA
I OWN A 2004 DODGE DURANGO. I WAS DRIVING ABOUT 40 MPH AND IT JUST STALLED. I WAITED A FEW MINUTES AND IT STARTED BACK AND DROVE JUST FINE. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT IT IS A PROBLEM. THEY ADVISED ME TO DRIVE IT AND IF IT DOES IT AGAIN, TO BRING IT BACK. HOWEVER, AFTER DOING RESEARCH ON THE NET I FOUND THAT THIS MODEL HAS THE TENDENCY TO STALL. I'M SHOCKED THAT DODGE DID NOT HAVE AN ANSWER FOR ME. *TR
Source: NHTSA WEB SITE -
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2004 DODGE DURANGO- BRUNSWICK, GA
I WAS APPROACHING A RED LIGHT AND WAS SLOWING TO A STOP. AS I SLOWED DOWN TO MAYBE 10 MILES AN HOUR, THE VEHICLE STALLED OR SHUT OFF. I HAD NO POWER STEERING OR ANYTHING. MANAGED TO PUT THE VEHICLE IN PARK AND IT RESTARTED. NEVER DONE IT SINCE, BUT I HAVE RECENTLY LEARNED OF MANY OTHERS WHO HAVE HAD THIS PROBLEM WITH THEIR 2004 DODGE DURANGO. THANKS *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- EVANS, GA
ON MAY 27TH I DROVE MY CAR HOME FROM WORK AND NOTICED THAT MY INTERIOR LIGHTS WOULDN'T CUT OFF. WHEN I GOT HOME AROUND 5:30 I WENT INSIDE MY HOME. MY NIECE COME IN THE DOOR AROUND 6:15 AND TOLD ME THAT MY 2004 DODGE DURANGO WAS ON FIRE. MY HUSBAND TRIED TO PUT THE FIRE OUT WITH A GARDEN HOSE. I CALLED 911 AND THE FIRE DEPARTMENT COME OUT AND FILLED OUT A REPORT. I HAVE CONTACTED CHRYSLER ABOUT THIS PROBLEM BECAUSE I WAS TOLD BY MY INSURANCE COMPANY THAT THERE WAS A RECALL THAT COULD HAVE CAUSED THIS. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- NEWARK, NJ
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE PUTS HIS SEAT BELT ON, A SPARK COMES FROM THE RETRACTOR AREA AND THE RADIO SHUTS OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY CHANGED THE BATTERY TWICE, YET THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 59,439 AND FAILURE MILEAGE WAS 40,000. UPDATED 07/29/08. *LJ THE CONSUMER STATED THE RADIO BURNED OUT. UPDATED 07/29/08
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- LITTLETON, CO
ON SATURDAY 2/16, THE DOME LIGHTS WERE NOT DIMMING AND GOING OUT AND THERE WAS A SLIGHT SMELL OF HOT WIRES. BY SUNDAY THE SMELL WAS VERY INTENSE. WE LEFT HE CAR PARKED AND PLANNED ON GETTING IT TO THE DEALER ON MONDAY. MONDAY MORNING I WENT OUT AND STARTED THE TRUCK TO LET IT WARM UP BEFORE I TOOK IT TO THE DEALER. I WENT BACK INSIDE FOR A COUPLE MINUTES. WHILE I WAS INSIDE, A NEIGHBOR RANG THE DOOR BELL AND TOLD ME THAT THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT THEY CAME AND EXTINGUISHED THE FIRE. WE HAD THE FIRE INSPECTOR COME OUT SO WE COULD HAVE A REPORT ON FILE. BOTH THE FIRE INVESTIGATOR AND THE INSURANCE CLAIMS AGENT FELT THAT THE FIRE WAS CAUSED BY THE WIRING UNDER THE DASH. THE CAR WAS A TOTAL LOSS WITH A GAPING HOLE STRAIGHT THROUGH THE DASH, BEHIND THE INSTRUMENT CLUSTER AND THE INTERIOR COMPLETELY GONE. *TR
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- WAKE FOREST, NC
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED INTO THE NEAREST SERVICE STATION TO CHECK THE OIL. SHE ADDED ONE QUART OF OIL AS INDICATED BY THE OIL DIP STICK. SHE RESUMED DRIVING AND AFTER APPROXIMATELY FIVE MILES, THE ENGINE BEGAN KNOCKING. SHE PULLED TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO HAVE THE VEHICLE TOWED BACK TO NORTH CAROLINA. ONCE IN NORTH CAROLINA, THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A NEW ENGINE WAS NEEDED. THE FAILURE AND CURRENT MILEAGES WERE 148,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE