2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - CEDAR RAPIDS, IA

    2004 DODGE DURANGO RECALL ON THE INSTRUMENT PANEL. AFTER RECALL WAS REPAIRED THE VEHICLE WOULD NOT START AND THE CD PLAYER WOULD NOT WORK AND WAS MAKING A NOISE. DEALER TOLD HER THAT THEY WOULD NOT BE RESPONSIBLE FOR THE CD PLAYER REPLACEMENT. *KB THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE IT WAS DETERMINED THAT THE INSTRUMENT CLUSTER REPROGRAM WAS NOT PROPERLY DONE. THE DEALER PUT IN A NEW INSTRUMENT CLUSTER PANEL AND THE CD PLAYER WORKED. *JB

    Source: CONSUMER LETTER
  • 2004 DODGE DURANGO
    - LEANADER, TX

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE APPROACHING A STOP AT 10 MPH, THE VEHICLE STALLED AND THE STEERING FAILED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE RADIO REMAINED ACTIVATED. THE CONTACT PLACED THE VEHICLE IN PARK, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE IN ORDER FOR IT TO OPERATE NORMALLY. SHE TOOK THE VEHICLE TO A MECHANIC AND HAD A DIAGNOSTIC PERFORMED, BUT NO FAILURES WERE FOUND. THE FAILURE MILEAGE WAS 36,100 AND CURRENT MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - PEMBROKE, MA

    THERE IS A VISUAL BLIND SPOT AT THE FRONT WINDSHIELD ON BOTH SIDES. VERY DANGEROUS!!!! THE MOLDING IS TOO WIDE. I HAVE BEEN VERY LUCKY NOT TO HIT PEOPLE DRIVING OR WALKING. THIS SHOULD BE INVESTIGATED IMMEDIATELY...DODGE HAS A HUGE PROBLEM HERE!! *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - FLORENCE, KY

    2004 DURANGO LIMITED STALLED WHILE BRAKING TWICE. STALLED ONCE AT A STOP LIGHT. HAS THE 5.7L HEMI ENGINE WITH 50K MILES. TOOK IT TO DEALER TO HAVE IT LOOKED AT. WAS TOLD THEY COULD NOT GET IT TO STALL AND WE WOULD HAVE TO KEEP AN EYE OUT FOR IT. THEN I FOUND THE TSB ON LINE DETAILING THE ISSUE. THUS I FIND IT ODD THAT THE DEALER DIDN'T KNOW ABOUT THE ISSUE: TSB # 18-013-05 NHTSA ACTION NUMBER EA05018. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - NEW YORK, NY

    MY DODGE DURANGO 2004 HAS BEEN IN THE SHOP (DEALER) FOR OVER A MONTH DUE TO OVER HEATING. OVER THE COURSE OF THIS TIME, THE THERMOSTAT, RELAYS, WATER PUMP, AND FAN CLUTCH WERE CHANGED. THE RADIATOR FLUSHED. THE DEALER NOW BELIEVES ITS THE HEAD. THE CHECK ENGINE LIGHT HAS GONE ON. WORST YET, THE CAR HAS STALLED ON ME TWICE DURING HEAVY TRAFFIC WHILE TRYING TO TURN AT A LOW SPEED. THIS WORRIES ME SINCE I COULD HAVE GOTTEN IN AN ACCIDENT EACH TIME. I WANT THE CAR OUT OF THE SHOP BUT I AM AFRAID TO DRIVE IT. I NO LONGER FEEL CONFIDENT TO GO ANYWHERE PARTICULARLY LONG DISTANCES WITH IT.

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - BLOOMINGTON , MN

    OUR 2004 DODGE DURANGO WAS IN OUR DRIVEWAY IN PARK, THE ENGINE TURNED OFF, RADIO ON, BOTH FRONT DOORS OPEN AND KEYS STILL IN THE IGNITION. THE TRUCK HAD BEEN SITTING THERE FOR 5 MINUTES OR MORE TILL I GOT MY NEIGHBOR TO HELP ME UNLOAD A GRILL OUT OF THE BACK. MY WIFE HOPPED INTO THE PASSENGER SIDE TO TURN THE RADIO DOWN WHEN THE TRUCK BEGAN TO ROLL FORWARD WHILE IN "PARK". MY WIFE WAS KNOCKED OUT OF THE TRUCK AND WAS HURT BADLY ON HER LEG AND IT RAN INTO MY NEIGHBOR'S CAR THEN ROLLED INTO THE STREET. I RAN AFTER THE TRUCK TO STOP IT FROM GOING ANY FURTHER, I STEPPED ON THE BRAKE THEN LOOKED AT THE SHIFT HANDLE AND IT WAS STILL IN "PARK". *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - NEWPORT NEWS, VA

    I PURCHASED A 2004 DURANGO IN NOV OF 2006. I HAD NO REAL PROBLEMS WITH VEHICLE UNTIL RECENTLY. TOOK VEHICLE IN TO DEALERSHIP FOR RECALL OF INSTRUMENT PANEL. DEALERSHIP TOOK CARE OF THIS AND 2 WEEKS LATER TEMPERATURE GAUGE STARTED READING HOTTER THEN USUAL. CONTACTED DEALERSHIP WHO THEN STATED UNRELATED. RECENTLY WENT ON VACATION AND 300 MILES FROM HOME VEHICLE TEMP GAUGE READ HOT. PULLED OFF INTERSTATE TO NEAREST SERVICE STATION. NO DEALERSHIP NEAR HERE. MECHANIC FOUND NO CODES TO INDICATE PROBLEM. REPLACED WATER PUMP, THERMOSTAT, HOSES, CHECK RADIATOR, NEW FLUIDS, BILL TOTAL 377 DOLLARS. 3 MILES LATER CAR STILL TRYING TO OVER HEAT. TOWED TO VA FOR 1,000 DOLLARS NOW AT DEALERSHIP. CAR ALSO SEEMS TO SOMETIMES NOT BE IN GEAR WHEN PLACED IN DRIVE AND YOU TRY TO ACCELERATE ENGINE JUST REVS. AT DEALERSHIP NOW WE SHALL SEE WHAT THEY SAY. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - FORT WAINWRIGHT , AK

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HEARD A CLICKING NOISE WHEN HE TURNED THE KEY IN THE IGNITION. THE DEALER PREVIOUSLY PERFORMED ELECTRICAL REPAIRS ON THE VEHICLE, BUT THE FAILURE STILL OCCURRED. THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 4,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - EWING, KY

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE CONTACT'S SON WAS SITTING IN THE CENTER OF THE MIDDLE ROW SEATS, THE SEAT BELT BEGAN TO TIGHTEN AROUND HIS STOMACH. HE SUFFERED BRUISING AND WHELPS ON HIS STOMACH. EVERY TIME HER SON MOVED, THE SEAT BELT GREW TIGHTER. THE CONTACT STATED THAT THE RELEASE BUTTON FAILED TO RELEASE THE SEAT BELT AND SHE HAD TO CUT THE SEAT BELT TO FREE HER CHILD. SHE CONTACTED A DODGE DEALER IN HER AREA, BUT THEY COULD NOT EXPLAIN THE FAILURE. THE NUMBER OF CYLINDERS, ENGINE SIZE, AND A VALID VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - GAINESVILLE, GA

    WE WERE TRAVELING UP AN INCLINE AND REACHED IT'S PEAK AT ABOUT 40MPH. IT WAS AT THIS TIME THAT THE VEHICLE STALLED AND LOST POWER. NO POWER STEERING AND HARDLY ANY BREAKING POWER. WE WERE ABLE TO PULL THE CAR OVER ONTO A SIDE ROAD. WE PUT THE CAR INTO PARK AND IT RESTARTED IMMEDIATELY. VERY DANGEROUS AS I WAS CARRYING MY YOUNG DAUGHTER WITH ME. THIS WAS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME I SHRUGGED IT OFF BUT THE SECOND TIME WAS SCARY HENCE THIS COMPLAINT. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A PRETTY COMMON OCCURRENCE AND IS UNDER INVESTIGATION BY THE NHTSA: EA05018. *TR

    Source: NHTSA WEB SITE