2004 DODGE DURANGO Complaints

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH IN DRY CONDITIONS, THE VEHICLE LOST POWER AND STALLED. THE CONTACT PULLED OFF THE ROAD. SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER RESIDENCE. THE VEHICLE WAS THEN TOWED TO THE DEALER, WHERE IT IS CURRENTLY LOCATED. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE OF FAILURE. THERE IS AN OPEN DEFECT INVESTIGATION (EA05018) FOR THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 36,429. UPDATED 09/05/07. *JB

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 5 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE DEALER STATED THAT THEY REPAIRED THE FAILURE, BUT DID NOT INFORM THE CONTACT OF WHAT CAUSED THE FAILURE. THE CONTACT RECEIVED RECALL NOTICE # 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE DEALER MADE THE REPAIR LISTED IN THE RECALL. THE CONTACT STATED THAT THE ABS LIGHT ON THE INSTRUMENT PANEL ILLUMINATED THE SAME DAY AS THE RECALL REPAIR WORK WAS COMPLETED. AS OF JULY 5, 2007, THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 200.

THE CHECK ENGINE LIGHT IN THE VEHICLE KEEPS COMING ON FOR NO REASON. I HAVE TAKEN VEHICLE TO DEALER SEVERAL TIMES TO BE FIXED , BUT IT ALWAYS COMES BACK ON. I HAVE RECEIVED A NOTICE THAT THERE IS A RECALL ON THE INSTRUMENT CLUSTER THAT MAY RESULT IN FIRE, BUT I DON'T WANT TO TAKE IT IN AGAIN , WOULD BE THE FIFTH TIME, JUST TO HAVE THE LIGHT KEEP COMING ON.*AK

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. ON JULY 2, 2007, THE CONTACT STATED THAT THE ENGINE SHUT OFF WHEN DRIVING AT HIGH SPEEDS OR WHEN IN THE IDLE POSITION. SHE HAD NEW EQUIPMENT FOR THE ENGINE REPLACED. SHE STATED THAT THIS IS THE FIFTH TIME THAT THIS FAILURE HAS OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 47,100.

MY VEHICLE UNDERWENT INSPECTION FOR SAFETY RECALL #G07. IT WAS DETERMINED BY THE DEALERSHIP THAT THE ELECTRONIC CLUSTER IN MY 2004 DODGE DURANGO HAD TO BE REPLACED, DUE TO FIRE HAZARD. WHEN THEY PULLED THE OLD CLUSTER, AN ELECTRICAL SURGE DAMAGED THE ELECTRICAL COMPONENTS IN THE DRIVER'S SIDE DOOR OF MY VEHICLE. THE DEALERSHIP REPLACED THE CLUSTER, AND TOLD ME THAT THE DRIVER'S SIDE DOOR HAD BEEN DAMAGED WHEN THEY PULLED THE OLD CLUSTER. THEY INSTRUCTED ME TO PICK UP MY VEHICLE AND TOLD ME THAT IT WAS DRIVABLE. THEY ORDERED A PART TO REPAIR THE DOOR AND TOLD ME THEY WOULD REPAIR IT. WHEN I PICKED UP MY VEHICLE, I WAS NOT ABLE TO OPEN THE DOOR FROM THE OUTSIDE OR THE INSIDE. THIS WAS ON JUNE 14TH. I HAVE NOT BEEN ABLE TO ENTER OR EXIT MY CAR VIA THE DRIVER'S SIDE DOOR FOR OVER 1 WEEK. THIS IS A SAFETY ISSUE, AND THE VEHICLE SHOULD NOT HAVE BEEN RETURNED TO ME AS "DRIVABLE". I CONTACTED THE DEALERSHIP, AND ASKED FOR A RENTAL UNTIL THE ISSUE WITH THE DOOR IS RESOLVED. THEY INFORMED ME THAT CHRYSLER HAD TO APPROVE THE RENTAL, AND I WOULD HAVE TO PAY THE RENTAL FEES MYSELF. THE DEALERSHIP CREATED A SAFETY HAZARD IN MY VEHICLE, AND RETURNED IT TO ME AS DRIVABLE, AND THEY ARE GOING TO MAKE ME PAY FOR A RENTAL CAR. THE DRIVERS SIDE DOOR ON MY VEHICLE HAS BEEN LOCKED FOR 9 DAYS - I HAVE BEEN CLIMBING THROUGH THE PASSENGER SIDE OF THE VEHICLE, FOR 9 DAYS. *TR

05/25/07 DAIMLER CHRYSLER SAFETY RECALL G07- TEST AND REPROGRAMS INSTRUMENT CLUSTER. CUSTOMER WANTS REIMBURSEMENT FOR PAYMENTS MADE FOR REPAIRS**CC THE CONSUMER HAS PROVIDED A COPY OF THE INVOICE REPAIR AND THE RECALL NOTICE FOR THE VEHICLE. THE DEALER INFORMED THE CONSUMER THAT ONLY A CIRCUIT FOR THE DOME LIGHT WAS INCLUDED IN THE RECALL. *TR

I RECENTLY NOTICED THAT THE SUV WAS MADE A LOUD TICKING SOUND AT STARTUP, GETTING A LITTLE SOFTER AS THE MOTOR HEATED UP. RETURNING THE VEHICLE TO THE PURCHASED DEALERSHIP,WHICH WAS INSPECTED FOR A FEE, AND FOUND THE CAUSE TO BE THE ALUMINUM SCREWS ON THE LEFT SIDE OF THE MANIFOLD WHICH BROKE, CAUSING THE LOUD EXHAUST. I THEN PAID $225.00 TO HAVE THE TWO SCREWS DRILLED OUT OF THE ENGINE, AND HAD THE SCREWS REPLACED ALONG WITH A MANIFOLD GASKET. *AK

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS TAKEN TO THE DEALER DUE TO NHTSA RECALL # 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL). THE DEALER STATED THAT THE INSTRUMENT PANEL WIRES WERE BURNED. THE DEALER PERFORMED THE RECALL REPAIR AND STATED THAT THE KEYLESS ENTRY NO LONGER WORKED AND THEY WOULD NOT REPAIR THE FAILURE. THE CONTACT STATED THAT THE KEYLESS ENTRY WORKED PROPERLY BEFORE THE VEHICLE WAS SERVICED FOR THE RECALL. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 73,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 50 MPH, THE STEERING WHEEL LOCKED AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PARKED AND RESTARTED THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. PRESENTLY, NO OTHER FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 39,000.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTICE# 07V092000, ELECTRICAL SYSTEM: INSTRUMENT PANEL. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL THE END OF MAY OR THE BEGINNING OF JUNE. THERE IS ONE DODGE DEALER LOCATED NEAR HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGE WERE 71000. THE ENGINE SIZE IS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.