2004 DODGE DURANGO Complaints

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER PERFORMING A RECALL REPAIR, THE TECHNICIAN STATED THAT THE VEHICLE WAS SAFE FOR THE CONTACT TO DRIVE. WHILE TRAVELING TO PENNSYLVANIA AT 45 MPH, THE VEHICLE CAUGHT FIRE AND THE CONTACT AND HER FAMILY WERE LOCKED INSIDE THE VEHICLE AS THE FLAMES CONTINUED TO SPREAD. THE VEHICLE IS INCLUDED IN RECALL # 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) AND IS ALSO KNOWN AS SAFETY RECALL GO7 REGARDING THE INSTRUMENT PANEL. DAIMLER CHRYSLER STATED THAT SHE NEEDS TO GET A RENTAL CAR AND TO BRING THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS UNABLE TO HELP. THE CONTACT SPOKE WITH THE CORPORATION FOURTEEN TIMES AND CONTINUALLY CLAIMED THAT THEY COULD NOT HELP. FURTHERMORE, SHE WOULD HAVE TO PAY FOR THE RENTAL CAR THAT WAS SUGGESTED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 37,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS ILLUMINATED ON THE DASHBOARD SINCE NOVEMBER 2004. THE VEHICLE STALLED WHILE DRIVING. WAS PULLED OVER, AND THEN RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES CONCERNING THE DASHBOARD LIGHTS. THE VEHICLE WAS TOWED TWICE BECAUSE IT FAILED TO START. THE CONTACT RECEIVED RECALL NOTICE # 07V092000 CONCERNING ELECTRICAL SYSTEM: INSTRUMENT PANEL. THE CURRENT MILEAGE IS 53,706, AND FAILURE MILEAGE WAS 9,982.*AK

MUTILPLE EXPERIENCES OF ENGINE STALLING. OFTEN OCCURS WHILE STOPPING BUT HAS OCCURRED WHILE UNDER WAY. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOORBOARD WHEN DEPRESSED. IN ADDITION, THE RADIATOR CONSTANTLY OVERHEATED AND THE SPEEDOMETER WAS REGISTERING HOT. THE DEALER REPLACED THE RADIATOR, AND STATED THAT IT WAS CLOGGED AND NO LONGER UNDER WARRANTY. ANOTHER DEALER STATED THAT THERE WAS A HOLE PUNCTURED IN THE RADIATOR. WHEN THE CONTACT RETURNED TO THE ORIGINAL DEALER, THEY STATED THAT THEY ALSO NOTICED THE HOLE. THE INSTRUMENT PANEL INDICATOR LIGHT ILLUMINATED, AND THE PASSENGER'S SIDE WINDSHIELD WIPER CONSTANTLY BECAME UNSCREWED. THIS WAS THE CONTACT'S SECOND DODGE DURANGO, AND WAS HAVING THE SAME FAILURES. SHE STATED THAT SHE NEVER RECEIVED ANY RECALL NOTICES FOR ANY OF THE ONES THAT EXISTED. THE DEALER DID NOT RECORD THE VIN TO RESEARCH IF THE VEHICLE HAD ANY DEFECTS. THE VEHICLE WAS BROUGHT TO DEALER FOR SERVICE FOR ALL OF THE FAILURES EXCEPT THE INSTRUMENT PANEL LIGHT AND WINDSHIELD LIGHT. THE CURRENT MILEAGE IS 68,000 , AND FAILURE MILEAGE WAS 30,000.*AK

ON THE MORNING OF APRIL 14, 2007, I WAS DRIVING HOME WHEN THE INSTRUMENTAL PANEL ON MY DODGE DURANGO 2004 BEGAN TO SMOKE. IT WAS A MATTER OF SECONDS BEFORE THE SMOKE TURNED BLACK AND THICK. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND CALLED 911. IT WAS A MATTER OF SECONDS BEFORE FLAMES CAME BLASTING OUT OF THE ELECTRICAL PANEL OF MY VEHICLE. THE FIRE SPREAD VERY QUICKLY THROUGH THE PLASTIC ON THE DASHBOARD BREAKING THE WINDSHIELD. THANKFULLY, A GENTLEMAN THAT HAPPENED TO LIVE NEAR BY, BROUGHT OUT A FIRE EXTINGUISHER MANAGING TO PUT OUT THE FLAMES AS THE POLICE GOT THERE, FOLLOWED BY THE FIRE DEPARTMENT. THE POLICE THEN DISCONNECTED THE BATTERY AND THE FIRE DEPARTMENT PROCEEDED TO HOSE DOWN THE ENTIRE CAR AS A PRECAUTION SINCE THE CAR STILL WAS EXTREMELY HOT TO THE TOUCH. I IMMEDIATELY REPORTED THE INCIDENT TO THE INSURANCE COMPANY. AFTER SOME RESEARCH, I FOUND A RECENT RECALL FOR THE SAME YEAR AND MODEL OF MY VEHICLE. HOWEVER, UNTIL TODAY, APRIL 22, 2007 I STILL HAVEN'T GOT A LETTER OF NOTIFICATION FROM DAIMLER CHRYSLER. EVEN WORSE, THEY HAVEN'T EVEN HAD THE COURTESY TO RETURN MY NUMEROUS PHONE CALLS. I INITIALLY FILED THE COMPLAIN WITH THEM ON APRIL 16, 2007. ITS BEEN OVER A WEEK AND I STILL HAVEN'T HEARD A WORD. ACCORDING TO THE INSURANCE ADJUSTER, MY CAR IS A TOTAL LOSS, WHICH IT MEANS THAT I NOT ONLY NEED TO COME UP WITH A DOWN PAYMENT FOR ANOTHER VEHICLE, WHICH I CAN'T AFFORD AT THE MOMENT, BUT THAT I ALSO LOST FAITH IN THE CHRYSLER CORPORATION. I REFUSE TO RISK MY CHILDREN'S LIFE IN ANOTHER CHRYSLER VEHICLE. FOR NOW I WANT DAIMLER CHRYSLER TO FACE THEIR RESPONSIBILITY. MEANWHILE, I HAVE BEEN CARELESS AND I HAVE NO WAY TO GET TO SCHOOL (I AM A FULL TIME COLLEGE STUDENT) OR TO GET MY CHILDREN TO THEIR NORMAL ACTIVITIES. THE CHRYSLER CORPORATION SAYS THAT THEY CAN'T AUTHORIZE A RENTAL UNTIL WHENEVER THEIR ADJUSTER CONTACTS ME. I HAVE CALLED THEM AT LEAST FIVE TIMES WITH NO RESPONSE. *TR

2004 DODGE DURANGO CUSTOMER STATES THAT THE CAR CAUGHT ON FIRE IN DRIVEWAY AFTER THEY ARRIVED HOME AT 12:00 IN THE AFTERNOON CUSTOMER BELIEVES THE INSTRUMENT PANEL WAS THE PROBLEM**CC CONSUMER STATES THAT VEHICLE IS A TOTAL LOSS AND WOULD LIKE TO BE REIMBURSED THE PAYOFF AMOUNT DUE ON THE VEHICLE. CONSUMER STATES WENT ONLINE AND SAW A RECALL FOR THIS VEHICLE. *TR

WHEN I GOT INTO MY TRUCK TO TAKE MY HUSBAND TO WORK THE RADIO DID NOT HAVE ANY SOUND, BUT THE POWER WAS ON. AS SOON AS THIS HAPPENED I KNEW IT WAS GOING TO BE A REPEAT OF WHAT HAPPENED LAST MONTH, AND IT WAS! SOON AFTER THE AIRBAG LIGHT CAME ON AND MANY OTHER LIGHTS ON THE PANEL. THE GAUGES STARTED JUMPING UP AND DOWN. AFTER I HEARD OF THE RECALL WE TOOK THE TRUCK TO THE DEALER, THEY TOLD US THIS WAS FIXED, OBVIOUSLY IT WAS NOT. I AGREE WITH COMPLAINT# 10060005, I FEEL WATER IS POSSIBLY GETTING INTO PLACES IT SHOULD NOT BE, THE DEALER HAD ALREADY RESEALED THE TOP OF MY TRUCK BECAUSE MY DRIVER'S SIDE DOOR WAS LEAKING AND WATER WAS DRIPPING FROM MY HEADLINER!, NOT LONG AGO AFTER IT RAINED WATER WAS COMING IN NEAR THE WINDSHIELD ON THE PASSENGER SIDE, WE CALLED THE DEALER AGAIN, AND THEY TOLD US THEY FIXED THE PROBLEM THE FIRST TIME! (I HAVE PICTURES OF THE WATER DRIPPING IN MY TRUCK!) I ALSO HAVE VIDEO OF THE CONTROL PANEL AS I WAS DRIVING, WITH THE GAUGES JUMPING AND LIGHTS COMING ON AND OFF! I WOULD LOVE FOR DODGE TO SEE THE VIDEO, AND EXPLAIN HOW THIS IS HAPPENING. THIS TRUCK IS UNSAFE. I AM DRIVING MY MOTHER'S TOYOTA RIGHT NOW!! *AK

CHECK ENGINE AND AIRBAG LIGHT CONTINUALLY KEEPS COMING ON EVEN AFTER IT' HAS BEEN SERVICED. ON 2 APRIL 2007 CHECK ENGINE LIGHT CAME ON, AND LOST ITS POWER AFTER STOPPING AT A STOP LIGHT. IT WOULD IDLE, BUT WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED. WE HAD TO TURN THE VEHICLE OF AT LEAST TWO OR THREE TIMES BEFORE IT WOULD MOVE WHEN THE GAS WAS DEPRESSED. ADDITIONALLY IMMEDIATELY AFTER THAT YOU COULD TELL THAT THE VEHICLE WAS STRAINING TO DRIVE, AND YOU COULD ALSO HEAR IT WHILE DRIVING AND GOING DOWN THE HIGHWAY, IT KEPT LOSING POWER AS WELL. IT HAS BEEN IN THE SHOP NOW FOR 3 DAYS, AND I STILL CAN'T GET A STRAIGHT ANSWER ON WHAT IT IS THAT'S WRONG WITH VEHICLE. I HAVE READ ABOUT THE INVESTIGATION, BUT THIS DOES ME NO GOOD BECAUSE THE DEALERSHIP IS SAYING THAT THEY HONESTLY DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I BOUGHT IT BRAND NEW, AND IT HAS NEVER BEEN WRECKED ,AND THESE ARE THE ONLY PROBLEMS THAT I HAVE HAD SINCE I' BOUGHT IT. THERE IS NO WAY I SHOULD BE HAVING THIS KIND OF PROBLEMS AT ONLY A LITTLE OVER 66,000 MILES. WHAT CAN THE MANUFACTURER DO TO HELP WITH MY SITUATION?*AK

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE PARKED THE VEHICLE SUDDENLY CAUGHT ON FIRE. THE FIRE DEPARTMENT CONTAINED THE BLAZE TO THE HOOD AND DASHBOARD AREAS OF THE VEHICLE. THE FIRE WAS EXTINGUISHED, BUT THE VEHICLE WAS DESTROYED. APPROXIMATELY THREE HOURS PRIOR TO THE FIRE, ALL OF THE INTERIOR LIGHTS ILLUMINATED. THE FAILURE WAS DIAGNOSED AS ELECTRICAL, AND THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. BOTH A POLICE AND FIRE REPORTS WERE TAKEN, AND THE CONTACT POSSESSED PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 11,000.*AK

2004 DODGE DURANGO WITH GOODYEAR WRANGLER RT/S P265/ 70R16 THAT SEPARATED AND STARTED TO LEAK AROUND THE SIDEWALLS**CC *JB