2004 DODGE DURANGO Complaints

View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE DURANGO
    - ROCHESTER, NY

    2004 5.7L HEMI , 46000 MILES, FIRST STALLED WHEN DRIVING 35 MPH ON MARCH 12, PULLED OVER AND WAS ABLE TO RESTART. SINCE THEN ENGINE LIGHT COMES ON INTERMITTENTLY, CAR HAS NOW STALLED MULTIPLE TIMES AT DIFFERENT SPEEDS AND DRIVING CONDITIONS. ALSO SUDDEN RPM DROP OFF AT LOW IDLE. ONE THING IS CONSISTENT, STALLS LEAVE NO POWER STEERING OR BRAKES, THIS IS SCARY AND DANGEROUS !!! NO ACCIDENTS...YET GOING TO CALL TOMORROW TO SEE IF CAN GET INTO DEALERSHIP AND HAVE TSB APPLIED. *JB

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - KNIGHTDALE, NC

    AT APPROXIMATELY 2 PM ON MARCH 24, 2007, MY 2004 DODGE DURANGO CAUGHT FIRE IN THE DRIVEWAY AT HOME. WE ARRIVED AT HOME AT APPROXIMATELY 12:00 IN THE AFTERNOON ON SATURDAY AFTER DRIVING THE VEHICLE APPROXIMATELY ONE HOUR (RURAL DRIVING). I WENT INSIDE FOR APPROXIMATELY TWO HOURS AND WHEN I WENT OUTSIDE TO LEAVE, I NOTICED SMOKE COMING FROM A WHOLE IN THE WINDSHIELD. THE INSTRUMENT PANEL WAS ON FIRE. I CALLED FOR MY HUSBAND TO COME OUTSIDE AND HE IMMEDIATELY CALL THE LOCAL FIRE DEPARTMENT. THE FIRE DEPARTMENT ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FIRE. THE VEHICLE WAS A TOTAL LOSS (PURSE, TWO CAR SEATS, CLOTHES, UMBRELLAS, CDS, ETC.) I HAVE NOT RECEIVED AN OFFICIAL RECALL NOTICE FROM DAIMLER CHRYSLER CORPORATION. AFTER SEARCHING ONLINE AFTER THIS INCIDENT, I FOUND A LETTER FROM THE US DEPARTMENT OF TRANSPORTATION REGARDING ELECTRICAL SYSTEM: INSTRUMENT PANEL RECALL. THE LETTER STATED THAT RECALL NOTICES WILL BE SENT IN APRIL 2007. AFTER FIVE DAYS, OUR INSURANCE COMPANY (STATE FARM) WILL NOT COVER THE PAYOFF AMOUNT DUE ON THE VEHICLE. DAIMLER CHRYSLER CORPORATION HAS NOT ACCEPTED ANY RESPONSIBILITY FOR THIS INSTRUMENT PANEL FIRE. THEREFORE, WE ARE LEFT WITHOUT A VEHICLE, $2,700 LOAN BALANCE AND LOSS OF PERSONAL BELONGING. *JB

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - LEXINGTON, NC

    TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE INNER COMPARTMENT OF THE VEHICLE BEGAN TO BURN AND THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS REMEDIED IN JULY OF 2006 DUE TO RECALL # 04V578000. THE PREVIOUS OWNERS HAD THE VEHICLE REMEDIED BY THE MANUFACTURER DUE TO RECALL # 03V528000. THE MANUFACTURER REFUSED TO DISCLOSE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGE WERE 50,000.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - DE PERE, WI

    I WAS DRIVING DOWN THE HIGHWAY FOR ABOUT 3 MINUTES AND I NOTICED THE INTERIOR LIGHTING WAS ON. AT THIS TIME MY INSTRUMENT PANEL STARTED SMOKING. ONCE THIS HAPPENED THE GAUGES STARTED ACTING CRAZY AND THE WINDSHIELD WIPERS CAME ON. THE SWITCH WAS NOT ON AND THERE WERE NO LIGHTS IN THE DASH. BY THE TIME I GOT TO THE SIDE OF THE ROAD THE DASH HAD BLACK SMOKE COMING FROM IT. WITHIN 5 MINUTES THE VEHICLE WAS COMPLETELY ENGULFED WITH FLAMES. BY THE TIME THE FIRE AND RESCUE GOT THERE THE TRAFFIC ON THE HIGHWAY HAD SLOWED CONSIDERABLY AND THE SMOKE WAS SO BAD YOU COULDN'T EVEN SEE THE HIGHWAY. THE VEHICLE WAS A TOTAL LOSS. THERE ARE A NUMBER OF THINGS THAT COULD HAVE HAPPENED. THANKFULLY NO ONE WAS INJURED AND MY CHILDREN WERE NOT IN THE VEHICLE. *JB

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - ANN ARBOR, MI

    ENGINE DIED AS WE WERE EXITING THE FREEWAY AFTER DRIVING ABOUT 40 MILES. HAD IT TOWED TO DEALERSHIP. WERE TOLD THE ENGINE FAILED BECAUSE OF SLUDGE BUILD-UP FROM FAILURE TO CHANGE OIL OFTEN ENOUGH. $6000 TO REPLACE WITH A REMANUFACTURED ENGINE. NEW ENGINE WOULD HAVE BEEN $8, 000. WE DID NOT HAVE RECEIPTS OF THE OIL CHANGES PERFORMED, AND SO WE HAD TO PAY FOR ENGINE REPLACEMENT. HAVE SINCE HEARD OF MANY OTHERS WHO HAD THE SAME EXPERIENCE.*AK

    Source: NHTSA WEB SITE
  • 2004 DODGE DURANGO
    - MEDFORD LAKE, NJ

    TL*- THE CONTACT STATED THAT THE 2004 DODGE DURANGO WITH 38,000 FAILURE MILEAGE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY. THE CONTACT THOUGHT THAT THERE WAS A SHORT IN THE ELECTRICAL SYSTEM. THERE WAS RECALL 07V092000 THAT WAS ESTABLISHED ON MARCH 2,2006. THE VEHICLE WILL BE TOWED TODAY. *AK THE CONSUMER PROVIDED A REPORT FROM THE FIRE DEPARTMENT. UPDATED 05/21/07 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - WINTERVILLE, NC

    TL* - THE CONTACT OWNS A 2004 DODGE DURANGO. THE VEHICLE WAS PARKED AND THE DOOR WAS OPENED, BUT THE INTERIOR LIGHTS DID NOT TURN OFF ONCE THE DOOR WAS CLOSED. THE IGNITION HAD BEEN TURNED OFF AND TURNED BACK ON, BUT THE INTERIOR LIGHTS DID NOT TURN OFF. THE BATTERY WAS DISCONNECTED. THE NEXT DAY THE VEHICLE WAS STARTED AND THE INTERIOR LIGHTS STAYED ON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE HAD BEEN A FIRE BECAUSE THE CIRCUITRY WAS MELTED. THE FAILURE MILEAGE WAS 36,000. RECALL 07V092000 WAS FOR THE ELECTRICAL SYSTEM. THE DEALER ADVISED THE C ONTACT THAT THE THIS VEHICLE IS NOT INVOLVED IN THE RECALL DUE TO THE VIN. THE DEALER WILL NOT RELEASE THE VEHICLE TO THE CONTACT BECAUSE IT WAS UNSAFE TO DRIVE IT. THE DEALER WOULD NOT REPAIR THE VEHICLE AT HIS COST BECAUSE THEY DID NOT HAVE AUTHORIZATION. THE CURRENT AND FAILURE MILEAGE WERE 36,000.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - LOWELL, IN

    TL*- THE CONTACT OWNS A 2004 DODGE DURANGO WITH A CURRENT MILEAGE OF 46,000 MILES. THE CONTACT'S VEHICLE HD THE SAME PROBLEMS AS MENTIONED IN RECALL 07V092000 CONCERNING THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN, AND THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - LYNN, MA

    TL* - THE CONTACT OWNS A 2004 DODGE DURANGO. THE INTERIOR LIGHTING IN THE INSTRUMENT PANEL WILL NOT TURN OFF. THE FAILURE CAUSED THE BATTERY TO LOSE ITS CHARGE ON SEVERAL OCCASIONS. THE RADIO AND THE DOOR CHIME TURNED ON INTERMITTENTLY. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW CLUSTER MODULE. THE MANUFACTURER STATED THAT RECALL#07V092000 RELATED TO THE INSTRUMENT PANEL DID NOT PERTAIN TO THIS VEHICLE DUE TO THE VIN. THE CURRENT AND FAILURE MILEAGE WERE 43,000. *AK THE CONSUMER STATES THERE IS ANOTHER RECALL PERTAINING TO HIS VEHICLE RECALL #03V528000 AND ALSO HAS INVOICES FOR SERVICE PROVIDED TO VEHICLE. UPDATE 4/23/07 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE DURANGO
    - FLORENCE, KY

    ON SEVERAL INSTANCES BEGINNING APPROXIMATELY NOVEMBER OF 2006 THE INTERIOR LIGHTS WOULD EITHER STAY ON, OR NOT COME ON AT ALL. SOMETIMES, UPON ENTERING THE CAR, WE WOULD HAVE TO WAIT TWENTY MINUTES OR MORE TO GET THE LIGHTS TO GO OUT. A FEW INSTANCES, THE LIGHTS WOULD NEVER GO OUT AND RAN THE BATTERY DOWN. EVENTUALLY, NO LIGHTS AT ALL WOULD COME ON AND AT ONE POINT YOU COULD SMELL SOMETHING BURNING, BUT NEVER SEE IT. WHEN APPROACHING THE JEFF WYLER DODGE, AND HAVING OUR CAR SERVICED TODAY (ON 3-14-07), THEY HAD US PAY FOR A DIAGNOSTICS AND STATED THAT THE INSTRUMENTAL CLUSTER (SP?) NEEDED TO BE REPLACED AND THE COST WAS CLOSE TO $500.00. DUE TO THE PRICE OF THE PART, WE DECIDED NOT TO HAVE THEM REPLACE IT RIGHT AWAY. TONIGHT, WHILE READING THE NEWS, I CAME UPON AN ARTICLE ON WLWT.COM AND FOUND THAT IF YOU ARE HAVING AN INTERIOR LIGHT PROBLEM (LIGHTS NOT DIMMING THE WAY THEY ARE SUPPOSED TO), TO TAKE YOUR CAR TO THE DEALER. I AM VERY UPSET THAT SOMEHOW THE RECALL IS IN THE NEWS, HOWEVER A DODGE DEALERSHIP MENTIONS NOTHING TO US ABOUT IT? I WILL BE CONTACTING THE DEALER AGAIN IN THE MORNING TO DISCUSS. *JB

    Source: NHTSA WEB SITE