2004 DODGE DURANGO Complaints

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AND CHANGING FROM A BRAKING SITUATION TO ACCELERATION, THE VEHICLE BUCKED. FOR A FEW SECONDS, THE RADIO SHUT OFF, AND THE BRAKE WARNING LIGHT AND OIL WARNING LIGHT ILLUMINATED. DURING THAT TIME, THE CRUISE CONTROL ALSO DISENGAGED. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.

DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE DEALER DETERMINED THE CAUSE OF THE FIRE WAS THE WIRING HARNESS.

2004 DODGE DURANGO WITH HEMI (5.7 L) HAS STALLED ON FIVE OCCASIONS. ALL INSTANCES HAVE OCCURRED AT LOW SPEEDS BEFORE COMING TO A STOP AT AN INTERSECTION OR EXITING A PARKING LOT. THE PCM MODULE WAS FLASHED UPDATED PER TSB 18-013-05A AND THE PROBLEM HAS OCCUR 3 ADDITIONAL TIMES. *JB

2004 DURANGO. V6 3.7 L ENGINE. AFTER SITTING OVER NIGHT VEHICLE IS HARD TO START AS IF IT IS OUT OF GAS. TURNS OVER FOR A VERY LONG TIME BEFORE STARTING. WHEN ACCELERATING FROM A STOP VEHICLE STALLS, OR SPUTTERS OR HESITATES EVERYTIME. MAKES A SLIGHT PING NOISE WHEN ENGINE EVENTUALLY TAKES OFF. TOOK TO DEALERSHIP THEY SUGGESTED CHANGE PLUGS I DID THAT. SAID I USED WRONG KIND CHANGED TO THERE BRAND. STILL NO DIFFERENCE. THEY CLEANED THROTTLE BODY AND INJECTOR STILL NO CHANGE. NEW DEALER STILL NO IDEA VEHICLE HAS BEEN IN SHOP 7 DAYS NOW. DODGE NO HELP WHAT SO EVER. DEALERSHIP RUDE UNHELPFUL AND DENTED MY HOOD TRYING TO CLOSE. AFRAID PROBLEM WILL GET WORSE OR CAUSE AN ACCIDENT FOR MY WIFE. *NM

JUNE 23, 2006 MY DAUGHTER BAILEY CHAPMAN WAS PARTICIPATING IN THE 2006 7-11 SOCCER TOURNAMENT AT THE SAGINAW TOWNSHIP SOCCER COMPLEX LOCATED IN SAGINAW TOWNSHIP, MICHIGAN. THE SOCCER COMPLEX IS LOCATED OFF OF MCCARTY ROAD BETWEEN BAY ROAD AND MACKINAW. HER TEAM WAS SCHEDULED TO PLAY AT 7:30PM. WE WERE INSTRUCTED TO BE AT THE COMPLEX FORTY FIVE MINUTES PRIOR TO GAME TIME. WE DEPARTED OUR HOME AT 6:30PM FOR THE 10 MINUTE DRIVE TO THE COMPLEX. WE PARKED IN AN OVERFLOW TOURNAMENT PARKING LOT TO THE EAST OF THE COMPLEX. THE LOT WAS LOCATED OFF OF MCCARTY ROAD BETWEEN CABARET TRAIL W. AND FORTUNE BLVD. WE PULLED OFF MCCARTY ROAD AND PARKED AT APPROX. 6:45PM. AS I TURNED THE VEHICLE IGNITION OFF, MY WIFE AND I NOTICED SMOKE COMING FROM UNDERNEATH THE DASH BOARD. IT APPEARED THAT THE SMOKE WAS COMING FROM THE INSTRUMENT PANEL. AT THAT POINT, MY WIFE AND I INSTRUCTED THE TWO OLDER CHILDREN TO EXIT THE VEHICLE IMMEDIATELY. MY WIFE ASSISTED OUR 4 YEAR OLD OUT OF HER CAR SEAT. ONCE EVERYONE HAD CLEARED THE VEHICLE, I OPENED THE HOOD OF THE VEHICLE TO CHECK FOR SMOKE IN THE ENGINE COMPARTMENT. I SAW NO SMOKE IN THE ENGINE COMPARTMENT. ALTHOUGH, I DID SEE A SMALL AMOUNT OF SMOKE COMING OUT OF THE VENTS LOCATED NEAR THE WINDSHIELD WIPERS. I THEN PROCEEDED TO THE PASSENGER SIDE OF THE VEHICLE. AT THIS TIME THE SMOKE WENT FROM A WHITE/GREY COLOR TO BLACK. MY FIRST RESPONSE WAS TO ORDER MY FAMILY TO MOVE AWAY FROM THE VEHICLE. I THEN CALLED 911 AT 6:48PM TO REPORT A POTENTIAL FIRE IN THE VEHICLE. SHORTLY AFTER THE CALL TO 911, A ROUND FLAME SHOT THROUGH THE DASH (BEHIND THE DRIVER INSTRUMENT PANEL) TO THE WINDSHIELD GLASS. AT THIS POINT I INSTRUCTED MY FAMILY TO GET AS FAR AWAY FROM THE VEHICLE AS POSSIBLE. I MADE A SECOND CALL TO 911 TO REPORT THAT THE VEHICLE WAS NOW ON FIRE. THE VEHICLE WAS ENTIRELY BURNT WITHIN 10-12 MINUTES. *NM

DT*: THE CONTACT STATED THAT THE VEHICLE'S POWER STEERING FAILED FOR 15 SECONDS WHEN DRIVEN THROUGH A WATER PUDDLE AT 25 MPH. THE SERPENTINE BELT STARTED SQUEALING FOR 10 SECONDS AFTER THE INCIDENT OCCURRED. THE POWER STEERING HAS NOT FUNCTION PROPERLY SINCE THE VEHICLE IS DRIVEN THROUGH THE WATER PUDDLE. THE PROBLEM RECURS EVERY TIME THERE WERE WET ROAD CONDITIONS.

1) WHILE TURNING RIGHT ON TO HIGHWAY, POWER STEERING FAILED FOR A FEW SECONDS AND MADE A LOUD NOISE, WHICH ALMOST CAUSED CAR TO GO INTO LANE WITH ON COMING TRAFFIC. NOTHING RESOLVED TO DATE. 2) WHILE MAKING TURNS WE HEAR LOUD POPPING AND CRUNCHING NOISES AND THE STEERING SEEMS TO BE VERY RUFF. IT'S VERY CONCERNING TO US SINCE WE USE THIS VEHICLE TO TRANSPORT OUR LARGE FAMILY OF SEVEN: 2 ADULTS, 5 CHILDREN AGES 4 MONTHS, 2.5 YEARS, 3.5 YEARS, 9 & 16. *JB

MY 2004 DODGE DURANGO CAUGHT FIRE WHILE PARKED IN MY CARPORT OVERNIGHT. THE FIRE STARTED IN THE DASH ON THE DRIVERS SIDE OF THE CAR. I CONTACTED DODGE/ CHRYSLER ABOUT THE PROBLEM. THE ONLY RESPONSE FROM THEM WAS "CLAIM IS DENIED". I WASN'T FILING A CLAIM, I WAS CONTACTING THEM TO SEE WHAT THEY COULD OR WOULD DO AS FAR WHAT HAD TAKEN PLACE BECAUSE OF THE FIRE POSSIBLY DUE TO A DEFECTIVE PART AND OF COURSE SAFETY WAS A CONCERN. CONSIDERING THE CAR CAUGHT FIRE IN THE CARPORT AND COULD HAVE BLOWN UP AND MY HOUSE COULD HAVE BURN DOWN WHILE WE WAS ALL ASLEEP. THANKS. *NM

ELECTRICAL PROBLEM DEVELOPED DUE TO FRONT WINDSHIELD NOT BEING INSTALLED PROPERLY AT TIME OF MANUFACTURING *NM

DT*: THE CONTACT STATED AS THE DRIVER WAS TURNING INTO A PARKING SPACE AT 5 MPH; THE DRIVER'S FOOT WAS ON THE BRAKE WHEN THE VEHICLE ACCELERATED ON ITS OWN HITTING A TREE. THERE WAS EXTENSIVE DAMAGE DONE TO THE VEHICLE. THIS ALSO OCCURRED ONE OTHER TIME IN JANUARY. THE VEHICLE ACCELERATED AS THE VEHICLE WAS COMING TO A STOP. THE CONTACT PLACED THE VEHICLE IN NEUTRAL IN ORDER TO STOP THE VEHICLE. THE DEALERSHIP HAS BEEN INFORMED.