2004 DODGE DURANGO Complaints
View complaints related to 2004 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2004 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE DURANGO- WEST GROVE, PA
VEHICLE CAUGHT FIRE INSIDE THE INSTRUMENT CLUSTER ON THE DRIVER'S SIDE DASHBOARD. THE VEHICLE BURNED TO THE POINT WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. *NM
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- PITTSTOWN, NJ
I WAS AT A STOP SIGN WAITING FOR MY TURN TO MAKE A LEFT HAND TURN. WHEN ALL WAS CLEAR I STARTED TO MAKE THE LEFT HAND TURN AND ALL OF A SUDDEN HAD ABSOLUTELY NO CONTROL OF THE STEERING WHEEL. MY TRUCK PROCEEDED TO TURN IN A LEFT HAND TURN ALMOST ALLOWING ME TO DO A 360 AT A SLOW RATE OF SPEED. I HEARD A LOT OF NOISE AND AFTER ABOUT 30-60 SECONDS HAD REGAINED CONTROL OF THE STEERING WHEEL LANDING IN A DITCH ON THE SIDE OF THE ROAD. I DROVE THE CAR DIRECTLY TO THE DEALERSHIP AND EXPLAINED THE PROBLEM. I HAVE NO IDEA WHAT THEY DID, EXCEPT THAT THEY CLAIMED TO HAVE FIXED IT AND I HAVE NOT HAD ANOTHER ONE OF THESE PROBLEMS AGAIN. I AM NOT SURE OF THE DATE SO I TOOK A GUESS. *JB
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- GROSSE POINTE WOODS, MI
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHILE APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD AND STRUCK AN ONCOMING VEHICLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END. A POLICE REPORT WAS TAKEN. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER EVALUATION. THE CONTACT INDICATED THE CRASH WAS CAUSED BY MECHANICAL FAILURE IN THE VEHICLE. THE CONTACT WAS NEVER NOTIFIED OF THE MECHANICAL FAILURE. ALSO, THE CONTACT DID NOT RECEIVE NHTSA RECALLS O4V0120000 CONCERNING VEHICLE SPEED CABLES; O3V528000 CONCERNING ELECTRICAL SYSTEM WIRING , AND O4V578000 REGARDING BATTERY CABLES. THE CONTACT FELT AFOREMENTIONED RECALL FAILURES COULD HAVE CAUSED THE ACCIDENT. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE DURANGO- VERONA, PA
I LEASE A 2004 DODGE DURANGO LIMITED W/ A 5.7 HEMI. THIS VEHICLE STALLED ON SLICK ROAD DOING APPROX, 35-40 MPH. I TRIED TO STOP VEHICLE AND LOST CONTROL. WENT OFF ROAD INTO DITCH AND ROLLED VEHICLE. ALL PASSENGERS IN VEHICLE (4) WERE ALL UNINJURED. THIS VEHICLE HAS DONE THIS SINCE IT HAD 1803 MILES ON IT. THIS TRUCK HAS HAD MULTIPLE PROBLEMS AND HAS BEEN A NIGHTMARE. THIS VEHICLE IS UNSAFE AS I HAVE SAID SINCE FIRST EPISODE OF STALLING. NOW THIS TRUCK HAS APPROX, 21000 MILES ON IT AND THIS PROBLEM RECURRED. WE ARE SCARED TO DRIVE TRUCK. MANU, SAYS NOT TO WORRY" IF THIS HAPPENS, AIRBAGS WILL STILL DEPLOY." ARE YOU SERIOUS !! ENOUGH IS ENOUGH! LETS GET TOGETHER AND MAKE THIS PROBLEM KNOWN. AT THIS POINT I AM READY FOR ACTION TO BE TAKEN AND ALL THE CONSUMERS THAT HAVE THIS PROBLEM NEED TO UNITE AND SETTLE THIS ONCE AND FOR ALL. NEXT TIME THERE MAY BE A DEATH. IT MAY BE YOUR CHILD. WE NEED TO STOP THIS PEOPLE !!! *NM
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- ANNA, TX
DT*: THE CONTACT STATED THE THROTTLE INTERMITTENTLY STICKS AT HIGHER SPEEDS OF 45-60 MPH DURING COLD WEATHER CAUSING THE ENGINE TO REV AND NOT MOVE FORWARD. THE CHECK ENGINE LIGHT HAS ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 DODGE DURANGO- PORTALES, NM
NUMEROUS ELECTRICAL PROBLEMS WITH 2004 DODGE DURANGO. WITHIN IN 3 MONTHS OF PURCHASING VEHICLE, 4 WHEEL DRIVE BEGAN TURNING ITSELF ON WITHOUT WARNING. THIS CAUSED PROBLEMS TURNING. VEHICLE WAS TAKEN BACK TO BENDERS IN CLOVIS NUMEROUS TIMES BEFORE COMPUTER WAS REPROGRAMMED, SOLVING THE PROBLEM. IN JANUARY, 2006 THE CHECK ENGINE LIGHT CAME ON. BENDERS TESTED THE VEHICLE AND SAID THAT THE COMPUTER WASN'T RECEIVING ANY INPUT AND IT NEEDED TO BE REPLACED. HAD TO DRIVE THE VEHICLE FOR ALMOST A MONTH BEFORE THEY WOULD CHANGE OUT THE COMPUTER. PROBLEM SEEMS TO BE RESOLVED NOW, BUT I FEEL THAT THERE IS A PROBLEM WITH THE WIRING IN THIS VEHICLE TO CAUSE SO MANY FAILURES. *NM
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- NEW HARTFORD, CT
THE INTERIOR LIGHT CONTINUED TO STAY ON, AND PART OF THE DASH WOULD NOT LIGHT UP. AFTER CHECKING EVERYTHING, IT WAS DETERMINED THE WHOLE ELECTRICAL PANEL NEEDED TO BE REPLACED. IT WAS UNDER WARRANTY. IT'S ONLY BEEN A FEW WEEKS SINCE REPLACEMENT. THE BRAKES ARE/ HAVE BEEN SCREECHING AND WAS TOLD THAT IT IS THE WAY THE PADS ARE MADE, ETC. AND WHEN THE WEATHER IS WET IT IS INCREASED. JUST COASTING THEY SCREECH. *NM
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- CASCO, MI
I WAS DRIVING ON THE EXPRESSWAY AND DOME LIGHT CAME ON, AND IT WOULD NOT TURN OFF. ABOUT A MINUTE LATER SMOKE STARTED COMING OUT OF THE INSTRUMENT PANEL AND WITHIN SECONDS THE WHOLE DASHBOARD WAS ON FIRE. THE CAR WAS TOTALED. THIS HAPPENED WHILE I WAS DRIVING AND I BARELY MADE IT OUT W/O GETTING BURNT. *AK
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- WINTHROP, ME
ON SEPTEMBER 24, 2004 THE BATTERY WAS REPLACED. ON DECEMBER 29, 2004 THE BATTERY CABLE WAS REROUTED PER RECALL. ON MAY 6, 2005 THE VEHICLE OVERHEATED, THE FOLLOWING PARTS WERE REPLACED THE HUB/DRIVE FAN, THERMOSTAT, WATER PUMP, AND THE SPARK PLUGS. ON MAY 16, 2005 OVERHEATED THE RADIATOR HAD TO BE REPLACED. ON AUGUST 12, 2005 THE VEHICLE OVERHEATED. THE FOLLOWING PARTS WERE REPLACED THE HEADS, VALVES, CAMSHAFT,AND SPROCKET. ON OCTOBER 18, 2005 THE VEHICLE HAD SQUEAKY BRAKES, BRAKE PADS REPLACED AND ROTORS TURNED. THE RIGHT REAR AXLE LEAKED AND NEEDED TO BE REPLACED. ON JANUARY 17, 2006 THE RADIO CUT IN AND OUT, DASHBOARD CONTROLS WERE FLICKERING ON AND OFF. NO PROBLEMS WERE FOUND. ALSO, I ASKED FOR THE BRAKES TO BE CHECKED FOR THE SAME TYPE OF VIBRATION. STATED THERE WAS NO SAFETY ISSUE, BUT ROTORS NEEDED TO BE REPLACED. ON JANUARY 20, 2006 THE VEHICLE WAS AGAIN BROUGHT TO THE DEALER FOR THE RADIO, DASHBOARD, AND STALLING. THE CAR WAS KEPT FOR TWO DAYS AND RETURNED WITHOUT ANY SOLUTION. ON S JANUARY 22, 2006 AGAIN MY VEHICLE STALLED AT A TRAFFIC LIGHT. ON JANUARY 24, 2006 WAS AGAIN BROUGHT IN TO THE DEALER. I SPOKE WITH THE SERVICE MANAGER ON JANUARY 25, 2006 AND HE TOLD ME THAT CHRYSLER SAID STATIC ELECTRICITY FROM THE SEAT CAUSED THE PROBLEM. HE WAS THEN ADVISED TO SPRAY THE SEATS WITH SOMETHING TO ELIMINATE THE STATIC ELECTRICITY. THE CAR WAS TO BE DELIVERED TO ME BY AN EMPLOYEE OF THE DEALER, WHEN THE GENTLEMEN ARRIVED HE TOLD ME THAT THE CAR RADIO STARTED CUTTING IN AND OUT, AND THE DASH BOARD WENT CRAZY, HE THEN LEFT WITH THE LOANER CAR AND I PROCEEDED TO CALL THE DEALERSHIP, DRIVER CAME BACK TO PICK UP MY CAR ONCE AGAIN TO RETURN TO THE DEALERSHIP. WHEN HE TRIED TO START THE VEHICLE IT WOULD NOT START, A TECHNICIAN WAS SENT TO MY HOME TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED, AN VEHICLE WAS OFF TO THE DEALERSHIP. *AK
Source: NHTSA WEB SITE -
2004 DODGE DURANGO- OCRACOKE, NC
DT*: THE CONSUMER STATED THERE HAVE BEEN TWO INCIDENTS WITH THE VEHICLE INADVERTENTLY ACCELERATING. FIRST, WHILE IN REVERSE PULLING OUT OF A PARKING PLACE, THE VEHICLE ACCELERATED ACROSS THE PARKING LOT. SECOND, WHILE LEAVING A PARKING LOT, THE VEHICLE ACCELERATED FORWARD HITTING ANOTHER VEHICLE ENTERING THE PARKING LOT. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER IS SENDING AN INSPECTOR TO FURTHER INVESTIGATE THE PROBLEM. *JB *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE