2004 DODGE DURANGO Complaints

I BOUGHT A 2004 DODGE DURANGO IN NOVEMBER 2004. VIN [XXX]. [XXX]. I HAVE HAD NUMEROUS PROBLEMS WITH THE VEHICLE, INCLUDING THE VEHICLE SILENTLY CEASING TO OPERATE. THIS HAS HAPPENED 3 TIMES IN MOTION, VERY NEARLY CAUSING VERY SERIOUS MOTOR VEHICLE CRASHES. 1 OCCURRENCE HAPPENED WHILE STATIONARY AND IN PARK. ALL OF THIS HAS HAPPENED IN THE 1ST YEAR OF OWNERSHIP. ADDITIONALLY, THE VEHICLE FAILED TO COME OUT OF PARK NUMEROUS TIMES; WHEN PLACED INTO DRIVE, FAILED TO ENGAGE AND WOULD SIMPLY IDLE; AND HAD NUMEROUS ELECTRICAL QUIRKS THAT ARE NOT SAFETY RELATED. EACH TIME WE HAVE TAKEN THE VEHICLE INTO THE DEALER, SIMPLY TO BE TOLD "UNABLE TO DUPLICATE." JUST RECENTLY, WE WERE TOLD CHRYSLER WAS AWARE OF THE VEHICLE CEASING TO OPERATE WITHOUT WARNING WHILE DRIVING. WE WERE TOLD CHRYSLER REFUSED TO ACKNOWLEDGE THE ISSUE OR FIX IT, AND HAVE BEEN PRESSURING DEALERSHIPS TO SEND THE VEHICLES BACK OUT WITH THE CUSTOMER IN THE SAME UNSAFE AND DEADLY CONDITION. CHRYLSER REFUSES TO ACKNOWLEDGE US OR THE PROBLEM, AND 3 TIMES NOW MY FAMILY HAS BEEN PLACED IN PERIL BECAUSE CHRYSLER WON'T RECALL THESE DEFECTIVE VEHICLES OR SPEND MONEY TO FIX THEM.*JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HEADLIGHTS AND PARKING (MARKER) LIGHTS GO OFF WHILE DRIVING. TAIL LIGHTS DO NOT GO OFF. FOG LIGHTS, IF SWITCHED ON, STAY ON (FORTUNATELY!!!) VERY INTERMITTENT, DEALER "CANNOT REPRODUCE THE PROBLEM", HAVE HAD IT IN THE SHOP 6-7 TIMES SINCE 9/28, CANNOT FIX. VERY HAZARDOUS SITUATION WHILE DRIVING AT NIGHT. SO FAR, NO ACCIDENTS, JUST A MATTER OF TIME.... *NM

WHILE TURNING RIGHT ON TO HIGHWAY , POWER STEERING FAILED FOR A FEW SECONDS AND MADE A LOUD NOISE,WHICH ALMOST THE CAUSED CAR TO GO INTO LANE WITH ON COMING TRAFFIC. TWO WEEKS PRIOR TO THIS, WHEN TURN INTO PARKING SPACE POWER STEERING FAILED FOR A FEW SECONDS. TOOK CAR TO DEALER, THEY SAID CAR CHECK OUT FINE AND THERE WAS NOTHING THEY COULD DO. *NM

DT: THE CONTACT STATED THAT VEHICLE ACCELERATED INTERMITTENTLY TO ABOUT 5000 RPMS. IT ONLY DID IT FOR A SHORT TIME AND THEN IT STOPPED. THE CONTACT'S WIFE WAS DRIVING AND IT WOULD SPEED UP AND SLOW DOWN OVER AND OVER. HE TOOK IT TO THE DEALER THREE TIMES, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. MANUFACTURER SAID TAKE IT TO THE DEALER. *AK

DT: SHORTLY AFTER PURCHASING A NEW VEHICLE AND WHEN DESCENDING DOWNHILL THE AUTOMATIC TRANSMISSION SLIPPED. IT FELT AS IF IT SLIPPED INTO NEUTRAL. THIS OCCURRED WITH OR WITHOUT THE CRUISE CONTROL SWITCH ON. THE CONSUMER TOOK THE VEHICLE TO A DEALER, WHO TEST DROVE THE VEHICLE AND DETERMINED THIS WAS NORMAL. THE CONSUMER FELT THIS WAS A SAFETY ISSUE, AND THE TRANSMISSION DID NOT MAINTAIN A STEADY PACE. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM

ON THREE SEPARATE OCCASIONS OVER THE PAST 6 MONTHS OUR 2004 DODGE DURANGO STALLED WHILE TRAVELING AT SPEEDS UP TO 45 MPH. WE TOOK IT TO THE DEALER EACH TIME AND THEY CAN NOT IDENTIFY THE PROBLEM. THIS IS A SAFETY ISSUE WHICH IS NOT BEING ADDRESSED. I TALKED TO ANOTHER DEALERSHIP SERVICE DEPARTMENT AND THEY SAID IT IS A COMMON PROBLEM AND "THEY HAVE NO IDEA WHAT IS CAUSING IT OR HOW TO FIX IT". I AM VERY CONCERNED WHAT WILL HAPPEN WHEN MY WIFE IS DRIVING IT ON AN OFF RAMP AT 50 MPH NEXT TIME...SHE WILL GO RIGHT OFF THE SIDE AND PROBABLY ROLL IT WITH NO POWER STEERING OR BRAKE. *JB

APPROACHING A LEFT TURN, WHILE BRAKING, THE ENGINE STALLED. APPROXIMATE SPEED AT THE TIME OF FAILURE WAS 15 MPH. HAD TO MAKE A DIFFICULT LEFT TURN AGAINST ONCOMING TRAFFIC WITHOUT POWER STEERING, CAUSING THE VEHICLE TO STRIKE A CURB. NO DAMAGE WAS DONE TO THE VEHICLE OR INJURIES TO THE OCCUPANTS. PUT VEHICLE IN PARK AND RESTARTED THE ENGINE. VEHICLE SEEMED FINE AFTER THAT. *NM

VEHICLE IS A POLICE VEHICLE AND IS USED ON NIGHT SHIFTS. LOW BEAM HEADLAMPS INTERMITTENTLY TURN OFF FOR A FEW SECONDS, THEN TURN BACK ON. OCCURS OCCASIONALLY, BUT NOT EVERY NIGHT. SGT. THOMAS SCHMIEDER REPORTING THE INCIDENT. *JB

DT: THE CONTACT STATED TWO SEAT BELTS BROKE. SHE NOTICED THIS ABOUT 2 WEEKS AGO. PRIOR TO THIS THE PLASTIC PIECE ON THE SEAT BELT THAT HELD THE BELT TIGHTLY DID NOT DO ITS JOB. THE SEAT BELTS BROKE WHILE THEY WERE INSTALLING CAR SEATS. ONE SEAT BELT BROKE IN THE MIDDLE SEAT , AND THE OTHER IN THE THIRD SEAT. THERE WAS A PLASTIC PIECE ON THE BUCKLE PORTION. ON ONE SEAT BELT THE PLASTIC PIECE CAME COMPLETELY OFF, AND THE OTHER SEAT BELT JUST HAD A CRACK IN IT. THE CONTACT TOOK VEHICLE TO THE DEALER, AND THEY WERE GOING TO FIX IT FREE OF CHARGE. ALSO, CONTACTED DAIMLER/CHRYSLER. *AK *NM

DT: THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATES THAT THERE IS A BLIND SPOT ON THE DRIVER'S SIDE AND PASSENGER SIDE OF THE VEHICLE. SHE NOTICED THE BLIND SPOT A COUPLE OF MONTHS AGO WHEN SHE ALMOST HIT ANOTHER VEHICLE. ALSO, THE CONTACT ALMOST HIT SOMEONE CROSSING IN A CROSS WALK BECAUSE SHE COULD NOT SEE THE PERSON. THE CONSUMER DID NOT NOTICE THIS WHEN SHE FIRST PURCHASED THE VEHICLE. THE CONSUMER HAS NOT CONTACTED THE DEALERSHIP OR THE MANUFACTURER OF THE VEHICLE.*AK