2004 DODGE DURANGO Complaints

DT: THE CONTACT OWNED A 2004 DODGE DURANGO. AIR CONDITIONER AS WELL AS THE REMOTE CONTROL SWITCH. MALFUNCTIONED. THE SYSTEM BLEW OUT STEAMING HOT AIR BECAUSE OF A SHORT CIRCUIT. IT WAS SO HOT IN THE VEHICLE THAT CONSUMER WAS UNABLE TO DRIVE FOR A LONG PERIOD OF TIME IN HOT WEATHER. DEALER COULD NOT FIND OUT WHAT WAS THE CAUSE OF THE PROBLEM. . WHEN THIS OCCURRED THE REMOTE KEY DID NOT WORK. ALSO, ALL THE ELECTRONIC FEATURES IN THE VEHICLE STOPPED WORKING. THIS INTERFERED WITH THE NAVIGATIONAL SYSTEM. CONSUMER REPORTED THIS TO THE MANUFACTURER, AND THEY HAVE NOT CONTACTED HIM. *AK

NOT REPORTING A FAILURE OR INCIDENT, JUST A POORLY MANUFACTURED VEHICLE WITH AN INHERENT PROBLEM THAT THE DEALER/COMPANY WAS AWARE OF BUT DID NOT DISCLOSE AT TIME OF PURCHASE, NOR DO THEY HAVE A FIX FOR IT. JUST A SHRUG OF THE SHOULDERS.

DT: VEHICLE HAS RANDOM SHUT OFF WHILE DRIVING AT ALL SPEEDS. THE DEALER CHECKED THE VEHICLE MULTIPLE TIMES. THEY CLAIMED THE COMPUTER COULD NOT FIND THE CAUSE OF THE PROBLEM. . THIS STARTED HAPPENING ABOUT 2 MONTHS AFTER IT WAS PURCHASED. AROUND OCT 1, 2004. *AK

SINCE PURCHASING DODGE DURANGO 2004 HEMI 5.7 IN FEBRURARY 2004 AN ENGINE STALLED 3 TIMES WITHOUT ANY REASON. ALL TIMES IT HAPPENED AFTER A COMPLETE STOP AT STOP LIGHT OR IN A PARKING LOT. THE ONLY WAY TO RESTART AN ENGINE WAS TO TURN OFF A KEY, WAIT A LITTLE BIT AND START AN ENGINE ONCE AGAIN. DEALER (WESTGATE DODGE IN RALEIGH, NC) MADE AN INVESTIGATION AND DIDN'T FIND ANYTHING WRONG. THE ONLY THING WHAT HE DID WAS TO FLASH PCM, WHICH LEADS TO REDUCING AN ENGINE POWER AND DECREASING A FUEL ECONOMY. I DON'T FEEL SAFE BECAUSE THIS MAY HAPPEN SOMEWHERE IN A MIDDLE OF A ROAD, WHICH MAY LEAD TO AN INCIDENT AND/OR CRASH.

FUEL GAUGE SYSTEM IS UNRELIABLE... DEALER HAS TOLD ME NOTHING CAN BE DONE... I CAN NEVER KNOW HOW MUCH FUEL IS IN THE SYSTEM.. AS THE VEHICLE RUNS THERE IS A PRESSURE CHANGE IN THE FUEL TANK, WHICH CAUSES THE SYSTEM TO BE FAULTY AND FAILS TO PROVIDE ACCURAATE DETAILS CONCERNING FUEL LEVEL THIS HAS BEEN A PROBLEM SINCE I PURCHASED THIS VEHICLE , NEW FROM THE DODGE DEALER

INSTANT STALLING, WHETHER TURNING OR GOING STRAIGHT. WARM OR COLD DOESN'T MATTER. DEALER HAS NO CLUE.

MY 2004 DODGE DURANGO [XXX] HAS HAD AN INTERMITTENT ELECTRICAL DISTRIBUTION FAILURE. FIRST INCIDENT OCCURRED 4 MONTHS AFTER PURCHASE. IT IS NOW 14 MONTHS SINCE PURCHASE, THE VEHICLE HAS BEEN IN FOR REPAIRS 7 TIMES, AND THE CAUSE OF CASUALTY REMAINS UNDETERMINED. THIS IS LARGELY IN PART DUE TO DAIMLER CHRYSLER'S INATTENTION TO MAINTENANCE PROCEDURES. THEY ATTEMPT TO REPAIR THE SYMPTOM RATHER THAN THE CAUSE. THE ELECTRICAL DISTRIBUTION SHORTCOMING INTERMITTENTLY IMPACTS THE A/C, RADIO, CONSOLE LIGHTS, AND TODAY... THE AIRBAGS. PENDING THE TURN OF THE IGNITION KEY DETERMINES WHICH SYSTEM IS IMPACTED. ONE ONLY NEEDS TO TURN OFF THE CAR AND RESTART IT TO MOVE THE "GREMLIN" TO A DIFFERENT SYSTEM. ALSO, THE MECHANIC AT GREENBRIER DODGE CLAIMED THIS TO BE A NEW ELECTRICAL SYSTEM THAT OPERATES OFF OF BUSES. MORE IMPORTANTLY, HE CLAIMED THAT DAIMLER CHRYSLER HAS SEEN OCCURRENCES SIMILAR TO THAT OF MY OWN BEFORE. THIS IS A FIRE HAZARD WAITING TO HAPPEN. OR, IF IN A CRASH, WILL MY AIR BAG WORK? COULD I BE DRIVING DOWN THE HIGHWAY AND MY CONSOLE LIGHTS GO OUT, HIDING THE STATUS OF MY ENGINE (I.E., OIL LOW, ETC)? *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EVENTS LEADING UP TO ENGINE STALL WHILE DRIVING. EVERY GAUGE ON DASH BROAD WILL LIGHT UP AND THEN THE ENGINE WILL STALL WHILE DRIVING. EVERYTHING THEN GOES DEAD. THIS IS THE FORTH TIME THIS HAS HAPPENED. EVERYTIME WE BRING IT INTO A DODGE SERVICE DEPART. THEY TELL US THAT THEY CAN'T FIND ANYTHING WRONG AND SEND US BACK ON THE ROAD. WAS EVEN TOLD THAT THE OWNER OF THE DEALERSHIP DROVE IT AND IT DIDN'T STALL SO NOTHING WRONG WITH IT. IT HAS BEEN HAPPENING EVERY TWO TO THREE MONTHS. MOST RECENTLY JULY 1, 2005. THIS TIME IT DOES HAVE A CO-PILOT ATTACHED, BUT WAS TOLD BY DEALERSHIP, THAT IT PROBABLY WON'T FIND ANYTHING. THE DEALERSHIP HAS RECORDS OF THE EXACT DATES. IT HAS HAPPENED FOUR TIMES IN A TEN MONTH PERIIOD. I HAVE HAD THE CAR THE WHOLE TIME; BRAND NEW OFF THE LOT. MY COMPLAINT IS THAT ALL THE DEALERSHIP IS DOING IS PUTTING ON THE COMPUTER AND SENDING US BACK ON THE ROAD WITH AN UNSAFE AND DANGEROUS VEHICLE.

MY PREVIOUS ODI IS 10126311 THIS VEHICLE WAS PICKED UP IN CLOVIS, NM THIS MORNING. BENDER DODGE HAD JUST REPLACED MY SHORT BLOCK DUE TO A SNAPPED NUMBER 7 ROD BETWEEN THE PISTON AND CRANK JOURNAL. THE TRIP WAS OVER 250 MILE FOR US AND ABOUT 10 MILES BEFORE WE REACHED BELEN, NM MY CHECK ENGINE LIGHT CAME ON. THE IDLE WAS HIGH AND THE RPMS WERE JUMPING UP AND DOWN. I CALLED CHRYSLER ROADSIDE ASSIST AND THEY COULD NOT ADVISE ME IF I SHOULD CALL A TOW TRUCK OR DRIVE IT. I HUNG UP MY CELL PHONE AND CALLED BENDER DODGE AND SPOKE TO ERIC IN THEIR SERVICE DEPARTMENT. HE THOUGHT IT SOUNDED LIKE A INTAKE AIR LINE AND TOLD ME IT WOULD BE FINE TO CONTINUE DRIVING TO AUGE'S DODGE IN BELEN. AUGE'S HAD THE VEHICLE FOR A COUPLE OF HOURS AND SEEMED TO THINK IT WAS JUST A CENSOR, THEY RESET IT AND WAITED FOR THE VEHICLE TO COOL OFF AND SENT US ON OUR WAY. ON THE WAY HOME THE CHECK ENGINE LIGHT NEVER CAME ON BUT THE CAR IS NOW IDLING VERY HIGH AND WHEN YOU LET OFF THE GAS THE WHOLE VEHICLE JERKS. DAIMLER/CHRYSLER IS NOT EASY TO DEAL WITH AND HAVE BEEN VERY UNHELPFUL TO US. I SEE A LONG ROAD WITH A VEHICLE THAT WON'T GET US DOWN IT. I HAVE A VEHICLE THAT IS NOT GOING TO BE RELIABLE AND WANT A REPLACEMENT VEHICLE SO I CAN GET TO WORK AND BACK EACH DAY AND ENJOY TRIPS WITH MY FAMILY.

DT: CONSUMER STATES THAT IN JANUARY HER VEHICLE STALLED WHILE SLOWING WITH NO WARNING DURING THE DAY. SHE THEN PULLED OVER TO THE SIDE OF THE ROAD, PUT THE VEHICLE INTO PARK AND WAS ABLE TO RESTART IT. THEN ON FEBRUARY 6,2005, THIS HAPPENED AGAIN, WHILE GOING 60 MPH, THERE WAS NO SLOWING INVOLVED. THIS HAPPENED AT NIGHT THE DASH BOARD LIGHTS STAYED ON BUT SHE DID LOSE ALL POWER TO THE VEHICLET, SHE PUT THE VEHICLE INTO PARK AND THE VEHICLE DID RESTART RESTART. AT THAT TIME SHE TOOK THE VEHICLE INTO THE DEALERSHIP AND WAS TOLD THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DO ANYTHING BUT SHE SHOULD CHECK BACK FOR COMPUTER UPDATES. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AND THEY ARE TRYING TO FIND THE PROBLEM WITH THE VEHICLE. *AK