2014 DODGE GRAND CARAVAN Complaints

WHILE PARKED OVERNIGHT IN ON STREET PARKING IN PHOENIX AZ, THE PASSENGER SIDE FRONT SEAT HEADREST DEPLOYED WITHOUT ANY REASON. MY VAN WAS NOT STRUCK OR HIT WITH OR BY ANYTHING. THE DODGE DEALERSHIP REFUSES TO REPLACE OR REPAIR IT AT NO CHARGE. I WOULD LIKE TO HAVE THE HEADREST REPAIRED IF POSSIBLE OR REPLACED IF REPAIR IS NOT PROBABLE. THANK YOU

THE DRIVER'S SIDE HEAD RESTRAINT AIR BAG DEPLOYED WHILE VEHICLE WAS BEING DRIVEN IN GOOD WEATHER, ON A SMOOTH CITY STREET AT APPROXIMATELY 30 MPH IN LIGHT TRAFFIC. THE FAILURE APPEARS TO HAVE HAPPENED IN TWO STAGES, A SLIGHT BUMP FORWARD BY THE HEAD REST, ALERTING MY WIFE, THE DRIVER, TO A PROBLEM. THEN WHILE STILL DRIVING THE COMPLETE FAILURE OCCURRING APPROXIMATELY TWO OR THREE MINUTES LATER, SMACKING MY WIFE IN THE BACK OF HER HEAD SMARTLY. AFTER STOPPING AT A CONVENIENCE STORE WE CONDUCTED A VISUAL EXAMINATION OF THE DEVICE WHICH REVEALED A SHATTERED, THIN PLASTIC BRACKET INSIDE THE HEAD REST. MY ASSUMPTION IS THIS BRACKET FAILED ON ONE SIDE AND CAUSED THE FIRST BUMP, AND THEN THE OTHER SIDE FAILED CAUSING THE SHARPER BLOW. THIS ACTION COULD HAVE RESULTED IN SEVERE CONSEQUENCES IF FULL DEPLOYMENT HAD OCCURRING ALL AT ONCE DURING OPERATION ON A HIGHWAY OR AT A GREATER SPEED.

WHEN THE TEMPERATURE IS WARM THE DRIVER SIDE PASSENGER DOOR MALFUNCTIONS. I DON'T HAVE THE EXACT DATE WRITTEN DOWN BUT LEAST NOW TWO SUMMERS IN A ROW WE HAVE HAD THIS PROBLEM AND IT HAPPENS EVERY TIME WE USE THE DOOR IN THE HEAT. WE GOING OVER A BUMP IN THE ROAD THIS WILL MAKE THE DOOR AJAR LIGHTS COME ON AND THE DOOR WILL ACT LIKE IT IS OPENED SOME. THE REAR OF THE DOOR BEGINS TO MAKE A CONTINUOUS POUNDING NOISE. ALSO JUST CLOSING THE DOOR IN THE HEAT THE EXACT SAME THING WILL HAPPEN DOESN'T MATTER IF YOU USE THE AUTOMATIC DOOR OR NOT. THE REAR OF THE DOOR CONTINUES MAKING A NOISE, A POUNDING NOISE THAT IS VERY LOUD. WITH TWO CHILDREN IN THE BACK SEAT THIS CONCERNS ME VERY MUCH. I DO NOT WANT TO BE DRIVING AND THE DOOR OPEN. I DON'T KNOW IF THE LATCH IS FAILING OR WHAT IS HAPPENING. MANY WITH THE SAME MODEL IN VARIOUS YEARS HAVE THE SAME ISSUE WITH NO LUCK FINDING THE REASON. THIS IS A MAJOR HAZARD. I WOULD SUBMIT A VIDEO BUT DO NOT SEE AN OPTION FOR VIDEO

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO START AND THE CONTACT HAD TO MANIPULATE THE IGNITION SWITCH FOR THE VEHICLE TO RESTART. THE CONTACT CALLED ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080, (269) 685-5800) AND WAS INFORMED THAT THE FAILURE MAY BE CAUSED BY THE WIN MODULE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 68,000. *BF *AS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AN UN-OCCUPIED, THE FRONT PASSENGER'S HEADREST DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE HEADREST METAL PIN FRACTURED WHICH LEAD TO THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.*DT

THE HEADREST SAFETY FEATURE DEPLOYED FOR NO REASON. WE WERE NOT IN A WRECK AND IT DEPLOYED.

MY CAR WILL ONLY BLOW COLD AIR OUT THE DRIVER VENTS AND HOT ON THE PASSENGER AND REAR. IT DOESN'T MATTER IF ITS SITTING OR MOVING ITS THE SAME PROBLEM

WHILE SITTING ON THE DRIVER SEAT, FACING OUT THE DOOR TALKING TO MY HUSBAND WITH THE VAN OFF, PARKED IN OUR DRIVEWAY, THE HEADREST RANDOMLY DEPLOYED, HITTING ME IN THE SIDE OF THE FACE.*DT CONSUMER STATED SHE HAS MUSCULOSKELETAL ISSUES WHIPLASH AND SPINE IS OUT OF ALIGNMENT. MANUFACTURER WAS CONTACTED BUT VEHICLE WAS NOT REPAIRED.*JB

VEHICLE WAS PARKED IN DRIVEWAY 7/9/20. I DID NOT ENTER THE VAN AGAIN UNTIL 7/11/20. UPON OPENING THE DRIVER'S DOOR I NOTICED THE HEADREST HAD DEPLOYED. I UNDERSTAND THIS IS A SAFETY FEATURE WHEN YOU ARE IN A REAR END COLLISION. THERE WAS NO COLLISION VAN WAS BACKED IN DRIVEWAY AND STATIONARY. IT APPEARS THE BRACKETS THAT HOLD THE PIN ARE BROKE. THE PASSAGE HEADREST DID NOT DEPLOY, BUT IAM NOW FEARFULL IT MAY.

THE DRIVER'S ACTIVE HEADREST DEPLOYED WITHOUT IMPACT WHILE WE WERE DRIVING ON A STATE HIGHWAY. IT STRUCK MY WIFE IN THE BACK OF THE HEAD. SHE INITIALLY THOUGHT THAT WE HAD BEEN REAR-ENDED. THIS COULD HAVE EASILY CAUSED THE LOSS OF CONTROL OR A COLLISION IF WE HAD BEEN IN TRAFFIC AT THE TIME. SHE HAS BEEN SUFFERING WITH HEADACHES SINCE THE INCIDENT. OUR VAN HAS NEVER BEEN IN AN ACCIDENT AND HAS 77K MILES. WE HAVE AN APPOINTMENT TO TAKE THE VEHICLE TO A DEALER, BUT IT HAS NOT BEEN REPAIRED AT THIS TIME. *TR