2016 DODGE GRAND CARAVAN Complaints

Unknown- was not in a accident but sliding door just all of a sudden will not open unlatch or anything it’s stuck shut will not even make an unlocking noise when attempting to open

BOTH SLIDING DOORS ARE LOCKED AND CAN'T BE OPENED MANUALLY OR AUTOMATICALLY OUR KIDS AND PASSENGERS CAN'T EXIT SAFELY IN THE EVENT OF AN ACCIDENT OR FIRE. THE ISSUE HAS BEEN CONFIRMED AND WARRANTY EXTENTED-DEALER CHARGED $155 AND TOLD US THAT THE DOOR BEING LOCKED AND NOT BEING ABLE TO OPEN IS NOT THE ISSUE BUT THE LATCH IS DEFECTIVE. (WE DON'T BELIEVE THIS TO BE TRUE) THIS ISSUE HAS BEEN CONFIRMED BY MANUFACTURER AND WE RECIEVED A LETTER DIRECTING US TO TAKE THE CAR IN FOR REPAIRS FOR THESE ISSUES. THE POWER LOCK ACTUATOR MADE A CLICKING/BUZZING SOUND AS DESCRIBED IN THE LETTER FROM FCA US LLC BEFORE GOING BAD. WE ARE TRYING OUR BEST TO RESOLVE THIS ISSUE BECAUSE WE HAVE THREE KIDS THAT ARE DAILY PASSENGERS.

Passenger side active headrest deployed on its own while driving. No accident or collision involved. 16 year old son was seated in the passenger side seat when the headrest deployed on its own. Luckily no injury to my son. Want to report this issue to prevent any possible injuries that may arise due to malfunction deployment of active headrest. Researched online and discovered that this is an ongoing issue with Chrysler/Dodge vehicles and is not covered under warranty. Will have to search for a used replacement part since dealership cost for repair is too costly.

The door locking actuator failed. The door will no longer open from the inside or out. It’s essentially stuck locked. There was a loud buzzing noise which now I know was the warning signal for the actuator starting to go bad.

Actuator in left sliding door went out so now the door will not close or latch unless it’s unplugged… however still will not lock. Now the right side is doing the same.

Vehicle park on a flooded street on July 2 2023. Water lever getting to a certain level that decided to moved . Once vehicle was start the water got to the throttle and water inside motor.

My vehicle has the Pentastar engine tick indicative of a rocker arm issue. I’ve been having performance issues with the vehicle at only 124,000 miles and less. It’s escalating to the point in afraid of complete engine failure while I’m driving. This is a known issue with these vehicles and needs to be repaired by Dodge as it’s a manufacturing defect.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 58 MPH, the spoiler deck lid on the liftgate fractured and detached from the vehicle. The contact also became aware that the brake light was missing from the liftgate. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the spoiler deck lid had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 109,086.

The driver's seat headrest active head restraint randomly deployed as I was exiting the vehicle. The plastic retainers had broke off allowing the headrest to deploy and it cannot be reset. If this had occurred while driving, the headrest could have struck me in the back of the head possibly causing injury or could have lead to an accident.

The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.