2016 DODGE GRAND CARAVAN Complaints

A few months ago, the passenger seat headrest safety system deployed with no warning while the vehicle was parked/off. No warning systems were triggered on the vehicle. I can see that inside the headrest, the light plastic frame which retains the metal pin has cracked, probably just from the pressure of the springs over time. As a result the metal pin broke free from the plastic frame. The actual release triggers have not released. I haven't had anyone look at it, but many reports online say dealers are charging $600 to fix it. The springs are very powerful—I'm glad no one was in the seat when it happened.

The car was running fine and with no warning (or warning lights) it was going up a hill and stopped driving. It would not drive and started reversing and rolling backwards. Car had to have the emergency brake put on and luckily came to a stop.

Similar to recalls with other Grand Caravans, both our sliding doors will not open. There is a buzzing sound when locks are engaged. First door went out a month ago Second one today.

There is a very loud buzzing noise that is detracting to when I drive. It is coming from the rear door. The first time I heard it I was able to stop it by opening the rear door but now it has started back up and won’t stop. It has been 2 weeks now. Again it is extremely distracting while I drive.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 25 MPH, she heard an abnormal coming from the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to move forward. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transmission pump needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

Vehicle lost power while driving. Wasn’t responding to gas Pedal. Moved to a parking lot. Ultimately had to tow to a repair shop. First I thought maybe a belt but it came down to transmission issue. Mechanic diagnosed that transmission pump failed. Cost to replace the pump is more than $3100. There is a recall for same issue for same model year but I was told by the OEM that my vehicle is not included in the recall. I saw hundred of similar stories online for this issue but surprised that recall was issue for only few vehicles while the issue might be much bigger! I am the first owner and have completed all the required maintenance on time. Disappointed with vehicle OEM for refusing goodwill warranty!

In July of 2022, the air conditioner failed. Called to make an appointment with DeLuca, the part did not come in so we did not bring the van in for repair. In August 2022 the van started stalling while driving on occasion. Brought into the mechanics but he could not see an issue of why the van would be stalling and could not diagnose when the van was stalling as it did not occur while he was inspecting the van. On October 17, 2022, the driver of the van called to say that the engine started smoking, there was a big puddle under the van and he could not move the van. He was stuck on the side of Tower Hill in Auburn, NH in a dangerous spot.

My elderly mother drove into her bank ATM and put van in park. After finishing transaction, she proceeded to put van in drive mode. It would not go forward. She then had to put it into Reverse mode (which did work) and drive backwards, she ended up in the street with her hazard lights on. A police officer noticed she was in a predicament and instructed my mom to drive in reverse into the bank parking lot. If the officer would not have been there; it’s possible she would have been in a wreck with another vehicle or building/structure. She van was towed by tow truck to her house. We are currently trying to get the van to the dealer to find out what happened. I have seen that her current model year for her van, have been recalls due to similar situations.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at various speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The contact's wife also stated that the vehicle would hesitate upon depression of the accelerator pedal. The contact had taken the vehicle to an independent mechanic who informed him that the front fuel pump in the transmission needed to be replaced. The dealer and the manufacturer had been notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 70,000.

The headrest on my vehicle on the driver seat deployed while in use for no apparent reason.