2014 DODGE GRAND CARAVAN Complaints

DRIVER SIDE HEADREST HIT DRIVER WHILE VEHICLE WAS BEING DRIVEN ON A CITY STREET BECAUSE THE HEADREST BROKE APART. THERE WAS NO IMPACT OR OTHER APPARENT CAUSE OF THIS TO HAPPEN. HEADREST CAME APART AND THE INTERNAL PLASTIC PIECES HOLDING A METAL ROD IN PLACE ARE BROKEN. IT WILL NOT GO BACK INTO PLACE DUE TO BROKEN PIECES.

DRIVER STOPPED AT A STOP SIGN, TURNED RIGHT, ACCELERATED TO 10-15 MPH AND THE VEHICLE'S ENGINE SHUT OFF. AT THE SAME TIME THE FOUR WAY LIGHTS BEGAN FLASHING, HORN SOUNDED (LIKE A CAR ALARM ACTIVATED - ON-OFF-ON-OFF), WIPERS BEGAN MOVING BACK AND FORTH ALONG WITH WIND SHIELD FLUID SPRAYING OUT. AFTER COASTING TO A STOP, THE DRIVER SMELLED SOMETHING BURNING AND IMMEDIATELY EVACUATED THE VEHICLE AND CALLED 911. FIRE CREWS ARRIVED TO FIND A FIRE IN THE ENGINE COMPARTMENT, DRIVER'S SIDE. FIRE EXTINGUISHED WITH WATER. NO INJURIES. VEHICLE TOWED TO SECURE LOCATION FOR FURTHER INVESTIGATION. ...*BF UPDATED 10/30/18*JB *DT*JB *DT*JB

OVERHEATING OF THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARMREST AS WELL AS THE INTERIOR DOOR OPENING HANDLE. HOT TO THE TOUCH.

WHILE WIFE WAS AT WORK, DRIVER SIDE HEADREST DEPLOYED AT SOME POINT. (SHE PARKED AT 6AM AND CAME OUT AT 330PM). VAN WAS PARKED AND UPON INSPECTION NO DAMAGE DONE TO VEHICLE TO WARRANT DEPLOYMENT, AIRBAGS NOT DEPLOYED AND ONLY THE DRIVERS SIDE HEADREST DEPLOYED. HEADREST NOT COVERED UNDER WARRANTY, HAD TO MOVE IT TO PASSENGER SEAT IN ORDER TO BE ABLE TO DRIVE THE VEHICLE. AFTER INSPECTING HEADREST, FOUND THAT LEFT PLASTIC CLIP HOLDING IN BAR ASSEMBLY SNAPPED AND BROKE OFF, CAUSING THE RIGHT ONE TO WARP AND BREAK (JUST A GAP). HEADREST CANNOT BE RESET DUE TO THE DAMAGE AND A NEW ONE HAS TO BE PURCHASED.

MY VAN HAS A 3.6L PENTASTAR V6 ENGINE. CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING. CAR STARTED TO SHAKE AND LOSE POWER AT STOP LIGHT. AN OBD TEST INDICATED THAT CYLINDER #2 WAS MISFIRING. MY MECHANIC DETERMINED THAT THERE IS LOW COMPRESSION ON CYLINDER #2. THIS IS A RECURRING AND COMMONLY KNOWN PROBLEM WITH THE PENTASTAR ENGINE ATTRIBUTABLE TO A CRACKED CYLINDER HEAD ON THE LEFT SIDE. CHRYSLER HAS PROMISED TO REPLACE FOR AFFECTED ENGINES AT NO COST TO OWNERS AS LONG AS THE VEHICLE IS WITHIN 10 YEARS OR 150,000 MILES. I HAD A SIMILAR ISSUE TWO YEARS AGO WHICH WAS FIXED AT NO COST TO ME WHEN THE VEHICLE WAS AT 78,000 MILES PLUS.. I AM FILING THIS COMPLAINT BECAUSE THIS TIME CHRYSLER HAS REFUSED TO PICK UP THE COST OF $1,800 PLUS ESTIMATED BY THE CHRYSLER DEALERSHIP TO REPLACE THE CYLINDER HEAD ON MY VEHICLE. I HAVE CONTACTED THE CHRYSLER NUMBER SET UP TO RESOLVE THIS ISSUE SEVERAL TIMES BUT THE OFFICIAL RESPONSE IS THAT MY VEHICLE HAS A HIGH MILEAGE OF 130,084 AND THEREFORE NOT WITHIN THE 5 YEARS 100,000 MILES WARRANTY WINDOW. BUT INSTEAD OF ISSUING A MASS RECALL TO ADDRESS THIS PROBLEM CHRYSLER HAS ISSUED A PUBLIC BULLETIN STATING THAT THE COMPANY WILL PAY FOR THE REPLACEMENT OF CYLINDER HEADS AS THIS PROBLEM OCCURS ON THE PENTATSTAR ENGINE UP TO 10 YEARS 150,000.(NOT 5 YEARS 100,000 MILES) I HAVE POINTED OUT THIS FACT AND REFERENCED THE CHRYSLER BUT TO NO AVAIL. IN SHORT CHRYSLER HAS REFUSED TO HONOR ITS PUBLICLY STATED COMMITMENT IN THIS CASE. I AM WRITING TO REQUEST FOR ARBITRATION OR ELSE SHOW ME WHAT RECOURSE TO TAKE IN THIS DAVID VERSUS GOLIATH CASE. I FEEL VERY MUCH WRONGED AND WOULD VERY MUCH LIKE TO ESCALATE.

NO BU5 WARNING. INSTRUMENT LIGHTS CPME ON. WINDSHIELD WIPERS COME ON. HEADLIGHTS COME ON RADIO QUITS WORKING. AIR CONDITIONER STOPS WOKING.VEHICLE IS IN MOTION WHEN THIS STARTS HAPPENED 2 YEARS AGO. TWO YEARS AGO SENT VEHICLE TO DEALER. THEY SAID THEY TOOK THE CAR APART AND PUT IS BACK TOGETHER PROBLEM DISAPPEARED. OCCURED AGAIN A OOUPLE OF WEEKS AGO. NOBODY SEEMS TO KNOW WHAT TO DO.

WHILE DRIVING, THE VEHICLE ACTIVE HEAD RESTRAINT DEPLOYED, ON ITS OWN, PUSHING MY HEAD FORWARD. NO COLLISION HAD OCCURRED AT THE TIME OF DEPLOYMENT. THE HEAD RESTRAINT LOOKS AS IF THE PLASTIC BRACKET INSIDE BROKE BECAUSE I TRIED RESETTING THE HEAD RESTRAINT, PER MANUFACTURER INSTRUCTIONS, BUT IT WILL NOT RESET. HEAD RESTRAINT NEEDS TO BE REPLACED WITH A NEW PART.

ENGINE SMOKING AND OVER HEAT. DEFECT HEATER HOSES Y FITTING SPLITS . ITS ALL OVER U TUBE AS A COMMON PROBLEM. POOR AND NO WARRANTY $450 REPAIR

AT ABOUT 93,000 MILES, AIRBAG LIGHT CAME ON AND STAYS ILLUMINATED. APPARENTLY NOT COVERED UNDER EXTENDED WARRANTY. SAME VEHICLES DIFFERENT YEARS HAD RECALLS FOR THIS ISSUE. THIS IS A SAFETY ISSUE WHILE DRIVING. WILL THEY STILL DEPLOY IN CASE OF ACCIDENT? OR WILL THEY DEPLOY AND CAUSE AN ACCIDENT?

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.