2015 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 50 MPH EXITING THE HIGHWAY, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 96,530. THE VIN WAS UNKNOWN.

MY VAN WAS PURCHASED IN MARCH OF 2015 AND IT IS HAVING THE SAME ISSUE I'VE READ ABOUT IN NHTSA ID: 16V461000. THE ENGINE WAS RUNNING AND IN GEAR, IT SUDDENLY LOST POWER AND SOUNDED LIKE IT WAS IN NEUTRAL WHILE DRIVING DOWN THE HIGHWAY. WE WERE LUCKY TO GET PULLED OVER AND AVOID AN ACCIDENT.

DRIVER'S SIDE HEADREST DEFECTIVE PLASTIC HOUSING. DID NOT DEPLOY, THE PLASTIC MOLD BROKE. GOOGLE SEARCH REVEALS THIS IS A COMMON PROBLEM IN THE CARAVANS/TOWN & COUNTRY MODELS AS FAR BACK AS 2011. THERE ARE SEVERAL YOUTUBE VIDEOS ON HOW TO "FIX" IT. NOT A RESULT OF A CRASH, WE WERE LOADING UP FOR A TRIP, NO ONE WAS EVEN IN THE SEAT, NOR WAS THE VEHICLE ON.

TAKATA RECALL. PASSENGER HEADREST EXPLODED, SOUNDED LIKE A GUNSHOT AND NEARLY CAUSED AN ACCIDENT. I AM DISABLED AND DRIVE WITH HAND CONTROLS. I AM VERY MUCH AFRAID OF THE SAME THING HAPPENING WITH MY DRIVER'S HEADREST. REPLACEMENT CHARGE WAS $1006.64. I HAVE THE INVOICE BUT CAN'T SCAN! I WAS JUST DRIVING IN MY SUBDIVISION WHEN IT HAPPENED. INVOICE DATE IS 7-2-18.

THE VAN WAS PULLED IN TO A DRIVEWAY WITH A SLIGHT TILT, PUT IN PARK, WITH THE KEY REMOVED FROM THE IGNITION, IN PARK. THE PRIMARY DRIVER ALMOST ALWAYS USES THE PARKING BRAKE, AND BELIEVES IT WAS ON AT THIS TIME. THE SLIDING DOOR BEHIND THE DRIVERS SIDE DOOR WAS OPENED, SOMETHING TAKEN OUT, AND CLOSED. AT THAT POINT IN TIME, THE VAN STARTED ROLLING BACKWARD, TO THE POINT WHERE IT ACTUALLY IMPACTED THE HOUSE ON THE OTHER SIDE OF THE STREET. PROBLEM HAS NOT BEEN REPRODUCIBLE. TAKEN TO THE DEALERSHIP, THEY PERFORMED BASIC TESTING, COULD NOT REPRODUCE THE PROBLEM, BUT WILL NOT STATE THAT THE CAR IS SAFE AT THIS POINT IN TIME.

KUMHO SOLUS KH16 TIRES CAME ON MY NEW 2015 DODGE CARAVAN. ONLY 21000 MILES LATER, 3 OF THE 4 TIRES HAD PIECES OF TREAD CHUCKING OFF. TWO OF THE TIRES APPEAR TO HAVE SPLITTING IN THE RIM AREA AS IF THE CASING IS SEPARATING. I WAS 220 MILES FROM HOME ON CHRISTMAS VACATION WHEN I HAD ALL FOUR TIRES REPLACED. MY EXTENDED FAMILY HAS 2 CARAVANS WITH THE SAME KUMHO TIRES AND ALL SHOW THE SAME ISSUES. THE TIRE DEALER NOTED THE TIRES WERE MANUFACTURED IN 2014 (P225/65 R17 H100, CAB502C, 0261971, 011341SW). AFTER READING OTHER TIRE REVIEWS IT APPEARS THERE ARE MANY SAFETY AND WEAR ISSUES WITH THIS TIRE BRAND. I COULD NOT LOCATE AN AUTHORIZED KUMHO DEALER IN THE AMELIA ISLAND AREA THE DAY AFTER CHRISTMAS BUT DID NOT CARE AS I WOULD NEVER HAVE THIS BRAND ON ANY CAR I OWNED AFTER THIS EXPERIENCE. REALLY, HOW CAN THIS TIRE BE SOLD AT ALL?

WHEN STEPPING ON THE BRAKE. IT GRINDS AND GOES FORWARD. THE LIGHTS ON THE DASHBOAED COMES ON AND OFF . ON MORE THAN OFF

ENTERING THE VEHICLE I SAT DOWN IN THE SEAT AND THE DRIVERS HEADREST DEPLOYED HITTING ME IN THE BACK OF THE HEAD. THE CAR WAS NOT RUNNING, THE PASSENGER HEADREST DID NOT DEPLOY. UPON CLOSER EXAMINATION, PART OF THE PLASTIC HEADREST BROKE RELEASING THE PIN THAT IS RETAINED BY A SOLENOID. THE HEADREST CANNOT BE RESET BECAUSE THE PLASTIC THAT RETAINS THE PIN IS BROKEN. THE DEALER SAYS THE HEADREST IS NOT COVERED UNDER WARRANTY. IS IT NOT PART OF THE SAFETY RESTRAINT SYSTEM? SHOULD IT NOT BE COVERED? A SEARCH OF GOOGLE SHOWS THAT THIS IS NOT THE FIRST ONE TO BREAK AND U-TUBE EVEN SHOWS HOW TO JURY-RIG A REPAIR. PROBABLY NOT VERY SAFE!

MY VEHICLE IS EQUIPPED WITH HEADREST AIR BAGS. A YEAR AGO MY PASSENGER SIDE HEADREST AIR BAG ENGAGED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT AND WE WERE INSIDE A RESTAURANT. THERE WAS NO DAMAGE TO THE VEHICLE TO INDICATE IT TO GO OFF. I CONTACTED DODGE AND THE DEALERSHIP AND BOTH TOLD ME THAT THEY WOULD NOT DO ANYTHING ABOUT THIS. FAST FORWARD TO LAST WEEK, I WAS SITTING AT A RED LIGHT WHEN ALL OF A SUDDEN MY DRIVER SIDE HEADREST SLAMMED ME IN THE BACK OF THE HEAD WHEN IT SPONTANEOUSLY WENT OFF. I HAVE NOW BEEN TRYING TO GET DODGE TO DO SOMETHING ABOUT BOTH HEADRESTS ONCE AGAIN, AND I AM NOT BEING CONTACTED BACK. I AM TRYING TO GET THE DEALERSHIP TO HELP AND THEIR COMMUNICATION IS HORRIBLE SO I HAVE NO IDEA IF I AM EVEN GETTING A RESOLUTION TO THIS. I FEEL THAT THIS ISN'T A RANDOM SITUATION AND FEEL VERY UNSAFE DRIVING MY VEHICLE WITH MYSELF AND CHILDREN IT IT.

VEHICLE WITH 72,000 MILES. A WEEK PRIOR, THE DRIVER SEAT BELT ALERT LIGHT AND BEEP STARTED TO ALERT. VEHICLE TAKEN TO A LOCAL DODGE DEALER AND WE WERE TOLD THAT VEHICLE NEEDED A NEW SEAT BELT SYSTEM AND THE TOTAL COST WAS $759.00 I ASKED IF THAT FAULTY SEAT BELT SYSTEM WAS TO BE REPLACED UNDER THE WARRANTY SINCE VEHICLE WAS NOT EVEN FIVE YEARS OLD NOR MORE THAN 100K MILES. DEALER EXPLAINED THAT ONLY WARRANTY FOR SEAT BELT MALFUNCTION WAS UNTIL 36K MILES. I SHOULD NOT PAID FOR A FAULTY SEAT BELT AND DODGE SHOULD HAVE COVERED OR CHECK IF A RECALL NEEDS TO BE DONE.