2015 DODGE GRAND CARAVAN Complaints
View complaints related to 2015 DODGE GRAND CARAVAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2015 DODGE GRAND CARAVAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 DODGE GRAND CARAVAN- GERMANTOWN, WI
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE IGNITION KEY WAS TURNED TO THE OFF POSITION IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 DODGE GRAND CARAVAN- TRENTON, NJ
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 DODGE GRAND CARAVAN- COLORADO SPRINGS, CO
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE GEARS JERKED AND THE RPMS FLUCTUATED WHEN DRIVING AT A STEADY SPEED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 DODGE GRAND CARAVAN- NAPERVILLE , IL
I BOUGHT A 2015 DODGE CARAVAN AVP MODEL AND WANTED THE STOW-AWAY ROOF RACK ADDED. IT WASN'T UNTIL I BROUGHT THE VEHICLE HOME THAT I DISCOVERED THAT THE WRONG ROOF RACK HAD BEEN INSTALLED. THEN I READ THE OWNERS GUIDE AND I FOUND THE WARNING ABOUT NOT DRILLING INTO THE ROOF. THIS WARNING STATES: DO NOT ADD ROOF RACKS THAT REQUIRE ANY BOLTS OR SCREWS TO MOUNT A RACK. IT ALSO STATES THAT THE ROOF SHOULD NOT BE DRILLED INTO FOR ANY REASON. DODGE CUSTOMER CARE PUT ME IN CONTACT WITH A TECHNICIAN FROM MOPAR, THE COMPANY THAT SUPPLIES THE STOW-AWAY ROOF RACK. THAT IS WHEN I LEARNED THAT MOPAR WILL NOT SUPPLY THE STOW-AWAY RACK TO THE DEALERSHIPS BECAUSE IT CAN ONLY BE PUT ON AT THE FACTORY. HE TOLD ME ABOUT THE DANGERS OF DRILLING AND PUTTING SCREWS INTO THE ROOF. NOT ONLY COULD AN AIRBAG DEPLOY WHILE THE RACK IS BEING INSTALLED, BUT IF A SCREW IS TOUCHING OR IN NEAR CONTACT WITH THE AIRBAG OR WIRING, THE SYSTEM COULD FAIL LATER. THIS MEANS THAT THE 14 SCREWS THAT WERE DRILLED INTO THE ROOF COULD POTENTIALLY CAUSE AN ACCIDENT BY DEPLOYING THE AIR BAGS PREMATURELY OR THEY MAY NOT WORK AT ALL IN AN EVENT THAT REQUIRES THEM. SO FAR NO ONE FROM DODGE WILL PUT IN WRITING THAT MY VEHICLE IS SAFE AND THAT I HAVE NOTHING TO WORRY ABOUT. MY REQUEST TO THE DEALERSHIP AND TO DODGE CUSTOMER CARE FOR PAPER WORK ABOUT THE ROOF RACK HAVE GONE UNANSWERED. I HAVE ALSO BEEN TRYING TO GET PROOF OF WHO INSTALLED THE ROOF RACK AND THE WARRANTY CARD THAT IS SUPPOSED TO BE FILLED OUT BY THE INSTALLER. I HAVE NO PAPER WORK ABOUT THE ROOF RACK AT ALL, SUCH AS THE USE AND CARE OF IT. NOW I FEEL OBLIGATED TO LET THE PUBLIC KNOW ABOUT THIS VERY DANGEROUS SITUATION.
Source: NHTSA WEB SITE -
2015 DODGE GRAND CARAVAN- PALM COAST , FL
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES WITHOUT WARNING. THE CONTACT WAS NOTIFIED OF THE INCIDENT BY THE FIRE MARSHALL, WHO LATER DETERMINED THAT THE FAILURE OCCURRED DUE TO A DEFECTIVE WIRING HARNESS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 DODGE GRAND CARAVAN- ELYRIA, OH
BACK LEFT WHEEL SMELLED VERY HOT WHEN I GOT OUT OF THE VAN.WENT TO TOUCH VERY HOT TO TOUCH TOOK TO LOCAL MECHANIC,AFTER CALLING DEALER SHIP SAID OUT OF WARRANTY.BACK LEFT CALIPERS WERE BAD HAD TO REPLACE BOTH REAR CALIPERS,ROTORS AND BRAKE SHOES.I BELIEVE ANYTHING TO DO WITH BRAKES ARE A HAZARD THE WHEEL GOT HOT FROM CALIPERS NOT WORKING PROPERLY COULD HAVE CAUSED A BLOWOUT AND BRAKE SYSTEM FAILURE.IM NOT A MECHANIC BUT THE MECHANIC I TOOK IT TO WAS DISGUSTED THAT THE CALIPERS HAD GONE BAD EXPECIALLY AT THAT MILEAGE. HE SUGGESTED I CALLED MY DEALERSHIP BACK AND TELL THEM WANT HAPPENED WHICH I DID.THE OWNER SAID CANT HELP WHEN I TAKE TO AN OUTSIDE MECHANIC.I BELIEVE THIS IS A SAFETY HAZARD I ALSO CHECKED OTHER ONLINE COMPLAINT SEEMS TO HAVE BEEN A PROBLEM WITH DODGE VAN FOR LAST 3-4 YEARS.
Source: NHTSA WEB SITE -
2015 DODGE GRAND CARAVAN- MILWAUKEE, WI
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE PASSENGER HAD THEIR ARM ON THE REAR SEAT WINDOW. WHEN THE CONTACT ROLLED THE WINDOW DOWN, THE PASSENGER'S SKIN WAS ROLLED INTO THE WINDOW AND INJURED. THE CONTACT HAD TO ROLL THE WINDOW UP TO RELEASE THE PERSON'S SKIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 DODGE GRAND CARAVAN- COLUMBUS, OH
MY VEHICLE WAS STRUCK IN THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE. THE ENTIRE SIDE OF THE VAN WAS AFFECTED, FROM THE WHEELS TO THE BUMPERS. I FEEL THE VEHICLE THAT STRUCK MY VAN WAS DOING AT LEAST 20 MPH AT THE TIME OF IMPACT AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. IN MY RESEARCH I HAVE FOUND THAT IMPACTS FROM 8 TO 18 MPH SHOULD CAUSE THESE SIDE AIR BAGS TO DEPLOY. THIS IS VERY CONCERNING FOR MYSELF AND THE SAFETY OF OTHERS WITH THESE TYPES OF VEHICLES. CHRYSLER HAD AN "INDEPENDENT" INVESTIGATOR INSPECT THE VAN BEFORE ANY REPAIRS WERE COMPLETED. I WAS NOT ASKED TO BE PRESENT AT THE TIME OF THE INSPECTION OR GIVEN A COPY OF THE REPORT. I WILL BE ATTEMPTING TO CONTACT THE "INDEPENDENT" INVESTIGATOR FOR A COPY OF THE REPORT BUT DON'T FEEL THAT I WILL HAVE MUCH LUCK. THERE WERE FOUR CHILDREN IN THE VAN ALONG WITH MY SPOUSE WHEN THE ACCIDENT HAPPENED AND THANKFULLY NO CRITICAL INJURIES WERE SUSTAINED. I WOULD LIKE TO KNOW IF THE AIR BAGS WERE SUPPOSED TO WORK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALERSHIP I PURCHASED IT AT.
Source: NHTSA WEB SITE -
2015 DODGE GRAND CARAVAN- WOODRIDGE, IL
WHEN BACKING UP AN 10% INCLINE TO BACK UP INTO A PARKING SPACE (FIRST TIME SINCE BUYING THE VAN NEW WITH 8 MILES ON IT) THE VEHICLE SHUDDERS ALL THE WAY UNTIL IT STOPS. I HAVE NOT EXPERIENCED THIS IN DRIVE GEARS (YET). I HAVE DRIVEN THIS VAN UP AND DOWN BRIEFLY IN THE MOUNTAINS, NO ISSUE WHILE DRIVING WAS NOTICED. *TR
Source: NHTSA WEB SITE -
2015 DODGE GRAND CARAVAN- GROVE CITY, PA
BOUGHT THE VEHICLE SATURDAY 4/18/2015. THE VEHICLE WAS TAKEN IN FOR WASH AND FILL UP AS MY WIFE AND I SIGNED THE PAPERWORK. FOLLOWING SIGNING PAPERWORK WE FOUND THE DRIVER SIDE BOTTOM TRIM POPPED OUT. THE CLIP THAT HOLDS THE SMALL TRIM PIECE IN WAS BROKE. LATER IN THE DAY MY WIFE GOT HER ARM PINCHED HARD BY THE DRIVER SIDE AUTO CLOSING DOOR LEAVING A NASTY BRUISE ON BOTH SIDES OF HER ARM. THE DOOR HESITATED TO REOPEN AND CONTINUED TO CLOSE ON HER ARM. TOOK VAN BACK TO DEALER ON MONDAY 4/20/15 TO HAVE TRIM PIECE FIXED. FOUND OUT THEY HAD TO ORDER THE PART. THE SERVICE MANAGER SAID THIS WAS NOT THE FIRST TIME THEY SAW THIS ISSUE. AFTER LOOKING AT THE POPPED TRIM PIECE I NOTICED THE BOTTOM CORNER OF THE VAN BEHIND THE POPPED TRIM HAD BEGAN TO RUST OUT WITH THE PAINT CHIPPED. NOW WILL HAVE TO HAVE PAINT AND NEW TRIM PIECE ON A BRAND NEW VEHICLE. REGARDING THE AUTO DOOR CLOSING THE SERVICE MANAGER SAID SHE WAS NOT AWARE OF ANY SENSITIVITY SETTINGS BUT WOULD LOOK INTO IT TO AVOID THE INJURY HAPPENING AGAIN. *TR
Source: NHTSA WEB SITE