1993 DODGE GRAND CARAVAN Complaints

MY ABS SYSTEM FAILS INTERMITTENTLY, LEAVING ME WITH NO POWER BRAKES. IT WORKS FINE 98% OF THE TIME, BUT FAILS WITHOUT WARNING. IT HAS DONE THIS NUMEROUS TIMES. THE DEALER HAS ADVISED ME TO BRING IT IN 'WHEN IT IS NOT WORKING. MY REGULAR MECHANIC HAS PINPOINTED THE PROBLEM, BUT THE DEALERSHIP WILL NOT ACCEPT HIS EVALUATION. IT APPEARS THAT THE PUMP FAILS TO TURN ON WHEN SIGNALED TO DO SO, AND TAPPING ON THE PUMP SEEMS TO GET IT TO WORK. *TR

VEHICLE IS BEING REPAIRED FOR RECALLED FAILED BRAKE PUMP. THE VEHICLE HAS BEEN INOPERABLE FOR 6 MONTHS NOW, WHILE THIS PART IS ON BACKORDER. I BELIEVE I HAVE BEEN PATIENT IN THIS MATTER CONCERNING THIS ITEM. THE PARTICULAR PART IS COVERED BY A LIFETIME WARRANTY AND WAS REPLACED BY THE PREVIOUS OWNER ALSO. I THINK WITH THIS AMOUNT OF TIME, DODGE SHOULD PROVIDE SOME KIND OF REPLACEMENT VEHICLE UNTIL MY VEHICLE IS FIXED. I HAVE CONTACTED DODGE VIA EMAIL CONCERNING THE MATTER. *NM

POWER BREAKS FAILED AND ALMOST CAUSE AN ACCIDENT BECAUSE THE PETAL WENT ROCK HARD AND WOULD NOT STOP THE VAN SAFELY. I TOOK IT TO THE DEALER, THEY CHARGED ME $600. AND IT FAILED AGAIN WITH THE SAME RESULTS, I PARKED THE VAN AND HAVEN'T DRIVEN IT SINCE AS IT IS UNSAFE TO DRIVE. THIS NEEDS TO BE REPAIRED, I CAN'T DRIVE THE VAN AND I CAN'T SELL IT. *NM

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN REVERSE, THE BRAKE PEDAL BECAME EXCEEDINGLY DIFFICULT TO DEPRESS, AND EXCESSIVE FORCE WAS REQUIRED TO STOP THE VEHICLE. A SERVICE DEALER AS WELL AS A PRIVATE REPAIR SHOP HAD INSPECTED THE VEHICLE ON SEVERAL OCCASIONS. THE PROBLEM WAS DETERMINED TO BE DUE TO THE ABS FAILING. THE SERVICE DEALER DETERMINED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THERE WAS A NHTSA RECALL # 96V099000 WHICH PERTAINED TO THE ANTILOCK SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 9/20/2006 - THE SEAT BELTS, AIR BAG AND WINDSHIELD WIPERS MALFUNCTIONED. *NM

CONSUMER COMPLAINT CONCERNING THE DIAGNOSTIC SERVICE ON THE ABS SYSTEM IN 1993 DODGE GRAND CARAVAN . *TS ***NAR*** THE CONSUMER'S VEHICLE SAT FOR AN ENTIRE WEEK WITHOUT BEING DIAGNOSED BEFORE BEING TOLD THAT THEY WOULD NOT BE ABLE TO DIAGNOSE THE VEHICLE. THE DEALER TOLD THE CONSUMER TO TAKE IT TO ANOTHER DEALER. NO EXPLANATION WAS GIVEN. THE MANUFACTURER WAS CONTACTED BUT THE PROVIDED LITTLE ASSISTANCE. *NM

2004 THE PUMP AND MOTOR ASSEMBLY WERE REPLACED AND THE PISTON. APPARENTLY THERE WAS A BRAKE LINE AND VALVE ASSEMBLY AND THAT HAD TO BE REPLACED THAT WERE NOT COVERED UNDER THE ABS RECALL AND I PAID $196.18. 3/23/06 THE BRAKES FAILED ON THIS VEHICLE AND IT WAS TOWED IN. MECHANIC SAID, "ABS SYSTEM FAILURE - ABS UNIT NEEDS TO BE REPLACED." TOWED TO THE DEALERSHIP. DEALER DID NOT LOG THE CAR INTO THE SYSTEM FOR 3 DAYS. THE VAN WAS OUT OF SERVICE 9 DAYS. THE ACTUATOR PISTON AND PUMP/MOTOR ASSEMBLY WERE REPLACED. CHRYSLER AGREED TO PAY FOR 3 DAYS OF THE RENTAL CAR SINCE THAT WAS ALL THE CAR WAS LOGGED IN AT THE DEALER. ON 6/27/06 THE BRAKE AND ABS LIGHTS CAME ON TOOK VAN BACK TO THE DEALER. 6/29/06 I WAS CALLED BY THE SERVICE MANAGER AND TOLD THAT THERE WAS A BENDIX SYSTEM FAILURE THAT WAS COVERED BY THE RECALL AND LIFETIME PARTS WARRANTY. THE PART WAS ORDERED BUT WOULD NOT BE AVAILABLE UNTIL 7/28/06. IT WAS SUGGESTED I CALL CHRYSLER AND LET THEM KNOW SINCE I AM AGAIN IN A RENTAL CAR. ON 6/30/06 I CALLED CHRYSLER AND WAS ON THE PHONE ABOUT 45 MINUTES. I TALKED WITH JACK WHO TOOK INFORMATION, SAID HE WOULD CONTACT THE DEALERSHIP ABOUT THE DELAY IN GETTING THE PART AND CHECK FOR THE AVAILABILITY OF A LOANER CAR AND THEN CAME BACK ON AND SAID HE WAS PUTTING ME THROUGH TO A REPRESENTATIVE WHO WOULD AUTHORIZE MY RENTAL. I WAS TRANSFERRED TO JASON. HE REVIEWED MY REQUEST AND THEN SAID NO RENTAL ASSISTANCE WOULD BE AUTHORIZED BECAUSE 1) THE DEALER LIED AND THE PART IS NOT COVERED BY THE RECALL AND, 2) THE CAR IS 13 YEARS OLD AND HAS 150,000 MILES ON IT. I ASKED IF DODGE PRODUCTS WERE ONLY TO LAST 150,000 MILES AND HE RUDELY TOLD ME THAT ALL HE COULD SUGGEST WAS THAT I CALL THE DEALERSHIP AND HIS DECISION WAS FINAL. I CALLED THE SERVICE MANAGER BACK AND TOLD HIM ABOUT MY CONVERSATION AND THE ACCUSATIONS OF THE CUSTOMER SERVICE REPRESENTATIVE AND HE ASSURED ME THE BENDIX SYSTEM PART WAS COVERED UNDER THE LIFETIME WARRANTY. HE SAID HE WOULD CHECK INTO IT AND CALL ME BACK. *JB

DT*: THE CONTACT STATED THE ABS SYSTEM MALFUNCTIONED. THE BRAKE PEDAL FELT HARD AND THERE IS AN EXTENDED STOPPING DISTANCE AT ANY SPEED. THE PROBLEM IS ONLY INTERMITTENT AT THIS TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE ACCUMULATOR, AND MULTI PRESSURE SWITCH ON THE ABS NEEDED TO BE REPLACED. THERE IS RECALL #96V099000, CONCERNING THE ANTI-LOCK BRAKES. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER THE PART WAS NOT REPLACED BECAUSE IT HAD NOT FAILED. THE CONTACT IS CONCERNED THE OTHER PARTS SHOULD HAVE BEEN INCLUDED IN THE INITIAL RECALL. THE CONTACT IS ALSO AWARE OF SEVERAL INDIVIDUALS WHO ARE HAVING THE SAME PROBLEM.

I PURCHASED A 93 DODGE GRAND CARAVAN IN 8/05. ON 8/29 I HAD TO EVACUATE KATRINA (BILOXI,MS) TO NC. I PARKED THE VAN AND WENT TO WORK ON NORWEIGAN CRUISELINE IN HAWAII. I RETURNED TO NC LAST WEEK. UPON STARTING THE VAN TODAY, GASOLINE WAS LEAKING OUT ONTO THE MANIFOLD FROM THE FUEL RAIL O RING. I CALLED DODGE ABOUT A RECALL AND WAS TOLD IF IT WAS A 1996 THEY WOULD FIX IT, BUT EVEN WITH THE THREAT OF A ENGINE FIRE IF DRIVEN, THEY WOULDNT HELP ME. I AM WAITING (LIKE MANY OTHERS) FOR FEMA $ AND NOW HAVE NO VEHICLE TO DRIVE. I FEEL THIS IS A MANUFACTURER PROBLEM, THEREFORE WHY I AM SUBMITTING A COMPLAINT. DO I HAVE ANY RIGHTS OVER THIS????? *NM

DT: THE CONTACT STATED THERE WAS A RECALL ON THIS VEHICLE TWO YEARS AGO. HE TOOK VEHICLE TO THE DEALERSHIP TO HAVE RECALL REPAIR WORK PERFORMED. CURRENTLY, THE VEHICLE IS DOING THE SAME THING THAT IT WAS DOING TWO YEARS AGO BEFORE HE TOOK IT IN FOR RECALL REPAIRS. THE CONTACT'S WIFE COULD BARELY GET THE VEHICLE TO STOP. IT HAD NO BRAKE POWER ASSIST, THE PEDAL WAS ROCK HARD. THE ABS AND THE BRAKE LIGHTS COME ON AND STAYED ON. *AK

DT: CONTACT'S SON FOUND OUT ABOUT A RECALL ON THE BRAKE SYSTEM. THE BRAKES FAILED AND THE VEHICLE WAS NOT BEING USED AT THIS TIME. THE DEALER TOLD THE CONTACT THAT THE PART WAS ON BACK ORDER. THEY HAVE NO RELEASE DATE FOR THE PART. THE PART IS THE BRAKE HYDRAULIC ASSEMBLY. SHE HAS BEEN WAITING FOR TWO MONTHS FOR THE PART. MANUFACTURER SAID TO CHECK WITH OTHER DEALERSHIPS.*AK