2014 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING DOWN A FREEWAY BRIDGE CHANGING LANES WITH LITTLE TRAFFIC TO INSIDE WALLED LANE AROUND A SLIGHT TURN,WHEN THE VAN FELT LIKE IT LOST TRACTION IN THE FRONT RIGHT ;AND SLIGHTLY SPED UP.I DROVE ALONG THE EDGE OF THE WALL,SAFELY TRYING TO REDUCE SPEED AND PULL OFF THE FREEWAY. LUCKILY I MANAGED TO ONLY GLANCE AND SCRAPE THE WALL CAUSED MILD BODY DAMAGE ;DEEP SCRAPS AND DENTS.WHEN I PULLED OFF THE FREEWAY,I HAD A TRASHED FRONT RIGHT TIRE,HALF A RIM AND EXTENSIVE STEERING COMPONENT DAMAGE.I THINK IT IS POSSIBLE THE TIRE WAS LOW,WITH NO INDICATION OF IT,BUT WHAT SCARED ME WAS THE ACCELERATION INCREASE OF UP TO 10+ MPH.THE ROAD THERE JUST IN THAT AREA WAS DARK AND I THOUGHT I MIGHT HAVE HAD RUN OVER SOMETHING THAT CAUSED RT FRONT WHEEL TO LOSE GROUND CONTACT,;I.E A TRUCK RETREAD OR A ROLLED UP CARPET,BUT THE POLICE FOUND NOTHING IN THE ROADWAY,THE TEMP WAS IN THE HIGH 30'S,NO ICE......WATER AND I HAD $6500 IN DAMAGE.I HAVE BASIC STEEL RIMS,PLASTIC CAPS. *TR

USING CRUISE CONTROL: UPON HITTING RESUME, VEHICLE ACCELERATED RAPIDLY TO ABOUT 10 MPH MORE THAT THE EXPECTED RECENT CRUISE SPEED, THEN CRUISE CONTROL SHUT OFF. WHEN I TURNED CRUISE BACK ON, THE LIGHT INDICATED IT WAS ACTIVE, BUT PRESSING THE SET BUTTON MADE THE CRUISE TURN BACK OFF. ONLY AFTER TURNING OFF THE ENGINE COMPLETELY COULD I GET CRUISE TO WORK AGAIN, BUT ONCE AGAIN, UPON USING THE RESUME BUTTON, RAPID ACCELERATION TO AT LEAST 10MPH MORE THAT LAST CRUISE SPEED, THEN CRUISE SHUT DOWN. VEHICLE IS CURRENTLY AT DEALER FOR DIAGNOSTICS. AND THEY JUST REPORTED THAT THEY CAN NOT DUPLICATE THE PROBLEM, NOR DO THEY HAVE A SOLUTION. I ASKED THEM TO CONTACT CHRYSLER ENGINEERS TO SEE IF THERE WAS A SUGGESTION, BECAUSE I DO NOT WANT TO GO THROUGH ANOTHER SCARY UNEXPECTED ACCELERATION EPISODE AGAIN. NOR DO I WANT TO HAVE TO DRIVE FROM INDIANA TO SOUTH CAROLINA WITH BENEFIT OF CRUISE CONTROL AGAIN. ANOTHER SYMPTOM IS THAT THE DTE DISPLAY FAILED TO DROP BELOW 40 AFTER THE GAS FUEL LIGHT CAME ON - IN FACT, THE FARTHER I DROVE WITH THE FUEL LIGHT ON, THE DTE EVEN ADVANCED TO 41 AND 42! ALMOST RAN OUT OF FUEL BECAUSE I WAS RELYING ON THE DTE DISPLAY. *TR

I RECEIVED A RECALL NOTICE FROM CHRYSLER STATING MY REAR VENT WINDOWS ELECTRIC MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER DISCONNECTED THE MOTOR ON OR ABOUT 8/15/14. I RECEIVED THE NOTICE 1/7/15. FOLLOWED THE DIRECTIONS TO GET REPAIR PERFORMED AT THE DEALER WHERE VEHICLE WAS PURCHASED. I'VE NOW MADE FOUR CALLS TO DEALER AND THEY KEEP STATING PARTS ARE NOT AVAILABLE. WHY WOULD A RECALL NOTICE BE SENT AND THEN NOT HAVE THE PARTS AVAILABLE TWO MOTHS AFTER SENDING ME THE NOTICE???? IS THE DEALER AT FAULT OR IS CHRYSLER CORPORATION? VERY POOR CUSTOMER SERVICE BY SOMEONE BUT WHO....... *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE CONTACT STRAPPED THE CHILD SAFETY SEAT IN THE SECOND AND THIRD ROWS OF THE VEHICLE, THE SEAT BELT WOULD BECOME LOOSE AND FAIL TO RESTRAIN THE SAFETY SEAT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 5 MPH, THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE ENGINE STALLED AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 9/21/2017*CN

I PURCHASED THE VEHICLE ON 10-30-14 AND TOOK IT TO THE DEALER SERVICE DEPT. ON 1-13-15 WITH THE COMPLAINT THE RADIO FUNCTION / STATION /TIME DISPLAY IS SO DIM THAT IT CAN NOT BE READILY BE SEEN IN DAYLIGHT UNLESS IT HAPPENS TO BE SHADED . ON A BRIGHT SUNNY DAY, IT IS ALMOST IMPOSSIBLE TO READ IT, EVEN THE TIME DISPLAY IS HARD TO READ. I WAS SURPRISED WHEN THE DEALER TOLD ME IT WAS NORMAL. THE SAFETY ISSUE IS VERY CLEAR TO ME. IN ORDER TO EVEN SEE THE TIME, A DRIVER HAS TO TAKE THEIR EYES OFF THE ROAD AND LOOK AT IT FOR A LONGER THAN NORMAL TIME. SAME FOR SEEING THE RADIO FUNCTION OR STATION. ALSO A DRIVER MAY SHADE THE DISPLAY WITH THE RIGHT HAND IN ORDER TO SEE IT. GM VEHICLES ALL HAVE A BRIGHT CLEAR DISPLAY THAT CAN BE SEEN IN THE STRONGEST SUNLIGHT. I CAN SAY FOR SURE THAT ACCIDENTS ARE GOING TO HAPPEN BECAUSE PEOPLE WILL BE TAKING THEIR EYES OFF THE ROAD AND RIGHT HAND OFF THE WHEEL TO SEE THESE RADIOS. I CONSIDER THIS TO BE NOT ONLY A MAJOR DESIGN DEFECT , BUT A LACK OF COMMON SENSE. THANKS *TR

VEHICLE WAS SHUTDOWN. WHEN RETURNED THE ENGINE WOULD NOT START. AFTER TRYING SEVERAL OPTIONS IT FAILED TO START. WAITED ABOUT 5 MIN. AND IT STARTED. EVIDENTLY THE COMPUTER RESET ITSELF AND CLEARED THE PROBLEM. *TR