2000 DODGE GRAND CARAVAN Complaints

THERE IS A NOISE IN STEERING WHEEL, VEHICLE VIBRATES WHEN CHANGING FROM DRIVE TO REVERSE GEAR. CONTACTED DEALER. ELECTRICAL SYSTEM PROBLEM *AK

1ST INCIDENT: JOHN ELWAY DODGE SERVICE ON 12/27/2000 FOR FINAL INSPECTION FROM THE SALE. ASKED TO CHECK RATTLE IN THE FRONT RIGHT DASH AND THE BRAKES, WHICH ACTED SOFT. NO PAPERWORK WAS GIVEN. 2ND TIME OCCURRED 11/13/2001: THE BRAKE PROBLEMS REPORTED TO JOHN ELWAY DODGE SERVICE, UNABLE TO GET IN BEFORE 2+ WEEKS. BROUGHT TO CHRISTOPHER'S DODGE WORLD, INC. 16655 W. COLFAX AVE. GOLDEN, CO 80401 303-238-7311. STATED THAT THE BRAKES FAILED WHEN TRIED TO STOP (PETAL FELT LIKE IT WENT TO THE FLOOR, BUT YET THE VAN DID NOT STOP.) ALSO COMPLAINED ABOUT THE RATTLE IN THE DASH AND ENGINE VIBRATION AT IDLE. INVOICE #24497 WHICH STATES EACH COMPLAINT AND THE FINDINGS A) ENGINE VIBRATION - UNABLE TO DUPLICATE CUSTOMERS COMPLAINT. B) RATTLE NOISE IN R/DASH - CAUSE: REPLACED BELT AND TENSIONER AND REPOSITIONED FUEL LINES. C) BRAKES - CLEAN, INSPECT, AND ADJUST REAR BRAKES. D) THE TRANSMISSION NEEDED TO BE SERVICED- BUT MY WIFE DECLINED. THE BILL WAS $62.00 AND THE MILEAGE WAS 13362. THE 3RD TIME @ A WEEK PRIOR TO 1/10/2002. COMPLAINED THE BRAKES WHEN DRIVING ON DRY GROUND WILL ACT AS IF THE ABS IS WORKING, THE VEHICLE SEEMS TO HAVE A SOFT PETAL AND NOT STOP THE VEHICLE PROPERLY. FINDINGS: A) TRANSMISSION - NOT DUE FOR SERVICE UNTIL 40K (FLUID CONFIRMED BY SERVICE MANAGER AT MY WIFE'S REQUEST DUE TO LAST SERVICE AT CHRISTOPHER' DODGE.) B) BRAKES- FOUND TO BE OPERATING NORMAL. MILEAGE WAS 15747. THE FOURTH TIME JUNE 2002- PUSHED ON BRAKES BUT WENT THROUGH STOP SIGN. THE 5TH TIME 7/1/02 UNDER 15 MPH PRESSED ON BRAKES, FOOT FELT LIKE IT WENT TO THE FLOOR NOT STOPPING, PUMPED BRAKES TWICE THEN PUSHED AGAIN FELT LIKE FOOT TO THE FLOOR HIT FROM BEHIND. DRIVER STATED THAT THE BRAKE LITE FLICKERED ONCE, VAN STILL GOING THEN BRAKE LITE ON WHEN HIT. NO DAMAGE, NO MAJOR INJURIES (WIFE'S RIGHT COLLAR BONE RED) 2 TODDLERS AND 2 ADULTS IN VAN. CALLED JOHN ELWAY- VAN IN NEXT DAY. MILES 22772. FINDINGS: COULD NOT VERIFY CONCERN AT THIS TIME. CHRYSLER INSPECTS SAME FINDINGS. VAN AT JOHN ELWAY.*

FUSE FOR TURN SIGNALS AND ABS LIGHT ON DASH KEEPS BLOWING, DEALER REPLACED FUSE 4 TIMES IN 3 WEEKS.*AK. CONSUMER STATED THE DEALER FOUND THE WIRE CASING RUNNING UNDER THE VEHICLE HITTING THE TRANSMISSION AND OVER TIME IT HAD WORN THROUGH THE COATING.*JB

REQUESTED INSPECTION DISCLOSED " FRONT BRAKES WERE OVERHEATED ANND WERE BLUED AND HAD FRONT BRAKE PADS SEPARATING FROM THE PAD BACKING WE AVOID CRASH STOPS AND DO LITTLE HILL DRIVING. PROBABLE MANUFACTURING DEFECT.*AK

VAN DROPS INTO NUETRAL WHEN DRIVING, DEALER CAN'T FIND ANYTHING, DODGE WON'T DO ANYTHING. BEEN IN SHOP REPEATEDLY. NOT REPAIRED GOINTTO KILL SOMEONE NEARLY REARENDED.*AK

VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND DRIVER'S SIDE SEATBACK COLLAPSED. CONSUMER STATED THAT SEATBACK SHOULD NOT HAVE COLLAPSED SO THAT DRIVER COULD HAVE NECK SUPPORT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AS THE CONSUMER TURNED THE KEY IN THE IGNITION, NOT EVEN HAVING TIME TO PLACE THE GEAR INTO DRIVE, THE VEHICLE TOOK OFF WITH A POWER SURGE IN REVERSE.*YHCONSUMER WAS PARKED IN THE DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE VEHICLE TOOK OFF IN REVERSE DOWN THE DRIVEWAY, ACROSS THE ALLEY, AND LANDED IN THE NEIGHBORS POOL. *JG

VEHICLE WENT INTO SAFE MODE WHILE DIVING CAUSING IT TO STOP. DEALER HAS REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

SERPENTINE BELT HAD BROKEN WHILE DRIVING. DEALER REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK

REAR LEAF SPRING BROKE WHILE DRIVING. DEALER REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK