2014 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE PROBLEM RECURRED ON SEVEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,972.

I WAS DRIVING DOWN THE ROAD AND WITHOUT WARNING, MULTIPLE WARNING LIGHTS APPEARED ON THE DASH/WARNING ALARMS SOUNDED. I IMMEDIATELY LOST BRAKES AND POWER STEERING. THE VEHICLE DID NOTHING WHEN PUSHING ON GAS OR BRAKE. I WAS ABLE TO PULL OFF THE ROAD AND SLOW THE VEHICLE TO A STOP. I TURNED IT OFF AND THEN WAS UNABLE TO START THE VAN. IT WOULD NOT TURN OVER, NOT EVEN TO ROLL UP THE WINDOWS. THE VAN SAT APPROXIMATELY 45 MINUTES WHILE WAITING FOR A TOW. AFTER THAT TIME, I WAS ABLE TO RESTART THE VAN. THE MALFUNCTION INDICATOR LIGHT REMAINED ON AFTER STARTING THE VAN. I WAS ABLE TO SAFELY DRIVE THE VEHICLE 5 MILES TO THE CLOSEST DEALERSHIP WITHOUT THE PROBLEM HAPPENING AGAIN. *TR

THE AIRBAG LIGHT BEGAN GOING ON INTERMITTENTLY, AT MILE 142, ON DAY 3, OF OWNING MY BRAND NEW VEHICLE. I TOOK IT BACK TO THE DEALERSHIP, AND THEY RESET THE COMPUTER. THE SAME NIGHT, THE PROBLEM RECURRED. THE DEALER SET UP ANOTHER APPOINTMENT FOR ME, ON DAY 8 OF OWNERSHIP. THAT NIGHT, THEY CALLED TO ADVISE ME THAT THE TIPM WAS FAULTY, AND THAT THE PART IS ON BACKORDER. THEY HAVE SINCE PUT ME IN A RENTAL CAR, AND I DON'T KNOW WHEN THE PART WILL BE IN. I HAVE NOW LEARNED THAT THERE IS A CLASS ACTION AGAINST CHRYSLER REGARDING THIS EXACT PART. IT CAUSES MANY DANGEROUS SAFETY ISSUES, NOT LIMITED TO AIRBAG ISSUES. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY, ONCE I GET MY NEW CAR BACK. I AM UNCONVINCED THAT THE NEW TIPM WILL NOT CONTINUE TO BE A DANGER TO US. *TR

THE AIRBAG LIGHT BEGAN GOING ON INTERMITTENTLY, AT MILE 142, ON DAY 3, OF OWNING MY BRAND NEW VEHICLE. I TOOK IT BACK TO THE DEALERSHIP, AND THEY RESET THE COMPUTER. THE SAME NIGHT, THE PROBLEM RECURRED. THE DEALER SET UP ANOTHER APPOINTMENT FOR ME, ON DAY 8 OF OWNERSHIP. THAT NIGHT, THEY CALLED TO ADVISE ME THAT THE TIPM WAS FAULTY, AND THAT THE PART IS ON BACKORDER. THEY HAVE SINCE PUT ME IN A RENTAL CAR, AND I DON'T KNOW WHEN THE PART WILL BE IN. I HAVE NOW LEARNED THAT THERE IS A CLASS ACTION AGAINST CHRYSLER REGARDING THIS EXACT PART. IT CAUSES MANY DANGEROUS SAFETY ISSUES, NOT LIMITED TO AIRBAG ISSUES. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY, ONCE I GET MY NEW CAR BACK. I AM UNCONVINCED THAT THE NEW TIPM WILL NOT CONTINUE TO BE A DANGER TO US. *TR

ENGINE HAS CUT OFF NINE TIMES LEAVING NO POWER BRAKES OR STEERING. VEHICLE HAS ACCELERATED FOUR TIMES. DEALERSHIP CANNOT FIND A PROBLEM. ENGINE IDLES VERY ROUGH. *TR

CPSC: I1470304A. 2014 DODGE GRAND CARAVAN. CONSUMER STATED WHILE TRYING TO FOLD DOWN THE REAR SEAT IT CAME SLAMMING DOWN ON HIS HAND. *LN THE CONSUMER STATED HE FOLLOWED THE NUMBERED STRAPS AS INSTRUCTED AND THE LAST STRAP MADE THE SEAT SLAM DOWN ON HIS HAND, WHICH WAS PLACED ON THE TOP OF THE REAR BUMPER AS STABILITY AND LEVERAGE FOR REACHING IN TO PULL THE STRAPS. THE SKIN ON HIS HAND WAS TORN. IT TOOK SEVERAL DOCTOR VISITS AND X-RAYS TO DETERMINE THE BONE WAS NOT BROKEN, BUT THERE WAS A DEEP CONTUSION.

WITHOUT ANY WARNING WHILE DRIVING THE VEHICLE CUTS OFF LEAVING THE DRIVER WITHOUT BRAKES AND STEERING. *TR

THE SECOND ROW OF SEATING SPRINGS FORWARD AS IF SPRING LOADED IN THIS CASE STRIKING ME IN THE FACE AS I LEANED BACK TO ASSIST A BACK ROW PASSENGER. NORMALLY THE SEAT IS RELEASED AND PUSHED FORWARD. THIS MECHANISM IS RELEASED UNDER SUCH FORCE THAT THERE IS NO TIME TO PROTECT YOURSELF FROM THE FULL FORCE OF THE SEAT. NO WARNING APPEARS ON THE RELEASE MECHANISM. IT IS POORLY DESIGNED AND DANGEROUS. MY NOSE IS STILL SORE FROM THE BLOW. *TR

VEHICLE WILL NOT START. GOOD BATTERY ALL ELECTRONIC AND DOORS WORK. NO CODE. CLICK SOUND AT THE IGNITION SWITCH. ENGINE WILL NOT TURN OVER. OWNED VEHICLE 6 DAYS. *JS

RENTED THIS VEHICLE FROM ENTERPRISE RENT A CAR, ORISKANY BLVD, YORKVILLE NY FOR A FAMILY VACATION. DRIVING ALONG RT 81S THROUGH PENNSYLVANIA WHEN ALL OF A SUDDEN IN THE PASSING LANE, THE VEHICLE WENT DEAD. HAD NO INDICATION WENT HAPPENED, MANAGED TO GO ACROSS THE EXTREME BUSY HIGHWAY TO RIGHT SHOULDER OF ROAD, KNOWING THAT THE POWER STEERING AND BRAKES WOULD AT SOME POINT STOP WORKING WITH ENGINE OFF. THIS VAN HAS THE NEW KEY FOB SYSTEM WITH IT BEING IN THE DASHBOARD, ABOVE ONE'S KNEE. WE REALIZED AFTER SEEING ALL THE PANEL LIGHTS LITE UP, THE VAN WAS OFF. THAT IS WHEN MY SON-IN-LAW SAW THE KEY ON THE FLOOR BY MY FEET. I HAD JUST RE-POSITIONED MY RIGHT LEG DUE TO CRAMPS, AND UNBEKNOWNST TO ME, IT MUST OF HIT THE KEY. NO REASON THIS KEY SHOULD OF FALLEN OUT DUE TO THAT! EVERYONE WAS HYSTERICAL WHEN THE VAN WENT DEAD THINKING SOMEONE WOULD HIT US AND WE WOULD DIE. I ASKED ENTERPRISE FOR AN INCIDENT REPORT FORM AND THEY DID NOT HAVE ONE, ONLY ACCIDENT FORMS. I TOLD THE BRANCH MANAGER I WAS REPORTING IT TO YOUR SITE. LICENSE PLATE NUMBER-->[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR