2016 DODGE GRAND CARAVAN Complaints

DRIVER SIDE SLIDER DOOR IS LOCKED SHUT AND I CANNOT OPEN IT. I BELIEVE THE ACTUATOR HAS GONE BAD. DODGE NEEDS TO STAND UP AND TAKE RESPONSIBILITY FOR THE REPAIR ON THIS. THERE ARE MANY, MANY COMPLAINTS ON THIS ITEM. THE REPAIR COST IS WAY TOO MUCH CONSIDERING ALL THE COMPLAINTS. STAND UP AND TAKE OWNERSHIP FOR YOUR PRODUCTS. THAT IS THE BEST WAY TO EARN LOYALTY FROM BUYERS.

EVERY TIME I LOCK OR UNLOCK THE DOORS A LOUD BUZZ COMES FROM THE PASSENGER SLIDING DOOR

THE SLIDING DOORS MAKE A BUZZING NOISE WHEN I USE THE LOCK / UNLOCK BUTTON ON MY KEY FAB OR DRIVERS DOOR.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, WHEN SHE STARTED TO SMELL SOMETHING BURNING INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED SERVICE VEHICLE WARNING LIGHT WAS ILLUMINATED AND THEN THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE IGNITION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND WAS INFORMED THE FUSE BOX WAS NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED LOCAL DEALER LIVONIA CHRYSLER JEEP LOCATED AT 30777 PLYMOUTH RD, LIVONIA, MI 48150, (734) 525-5000 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 54,727. *LN *JS

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING FOR FUEL, THE CONTACT DROVE APPROXIMATELY A MILE AWAY AT 40 MPH, WHEN THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE VEHICLE SEEMED LIKE IT WAS SHIFTED INTO NEUTRAL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE EVENTUALLY FAILED TO EXCEED 5 MPH. CRYSTAL LAKE CHRYSLER JEEP DODGE RAM (5404 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012, (815) 768-2885) WAS CONTACTED AND INFORMED OF THE FAILURE. THE DEALER NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT WAS ALSO INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.*DT*DT *TR*DT *TR*DT*JB THE CONSUMER STATED WHEN THE FAIILURE OCCURED THE ENGINE RACED. THE CONSUMER ATTEMPTED THE RESTART THE ENGINE MULTIPLE TIMES BUT THE FAILURE PERSISTED. THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL AS IT HAD THE SAME ISSUES DETAILED IN THE RECALL. THE CONSUMER STATED THE VEHICLE HAD THE SAME SALES CODE AND MANUFACTURING DATE AS THE AFFECTED VEHICLES ACCORDING TO THE RECALL NOTICE. THE MANUFACTURER AND DEALER WERE CONTACTED, BOTH SUGGESTED CONTACTING NHTSA.

DRIVER SIDE BACK SLIDING DOOR WILL NOT OPEN. DOES NOT OPEN MANUALLY OR WITH THE KEY FOB.

MY PASSENGERS REAR DOOR WAS NOT LOCKING WHETHER WHEN THE VEHICLE IS PARKED, RUNNING, AND DRIVING. IF SOMEONE WAS TO ATTACK ME, OR MY FAMILY, I WOULD HAVE INSTINCTIVELY LOCKED THE DOOR. IT WOULD NOT HAVE HAD ANY EFFECT ON KEEPING PEOPLE OUT. IN MY RESEARCHING OF HOW TO FIX THE PROBLEM, I DISCOVERED THAT THE MORE COMMON PROBLEM IS THAT THE DOOR WILL NOT UNLOCK CREATING A GREATER HAZARD FOR EMERGENCY EGRESS. THE PART IS RELATIVELY CHEAP, BUT IT IS A REAL BEAR TO REPLACE. PREVIOUS VERSIONS OF THE DODGE GRAND CARAVAN ARE MUCH EASIER TO REPAIR. (I.E., 2000-2008+?) AND CHEAPER TO REPAIR. HOWEVER, ON THE 2016 VERSION (2010-2020) ONE HAS TO DISASSEMBLE THE WHOLE INNER DOOR COSTING $600+ FOR A SIMPLE REPLACEMENT. WITH THE HASSLE, AND COST OWNERS OF VEHICLES WITH SIMILAR PROBLEMS ARE LIKELY TO "LIVE WITH IT." AND PUT THEIR FAMILY AT RISK. HTTPS://YOUTU.BE/DDDCLYJILYA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER MOTHER WAS TURNING INTO THE DRIVEWAY, THE VEHICLE SHUTOFF. THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE DRIVEWAY HAD A ROCKY SURFACE AND SHE WAS GOING 10 MPH SO THE VEHICLE SLOWED DOWN TO A STOP. THE CONTACT'S MOTHER WAITED 5 MINUTES BEFORE RESTARTING THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE FAILURE RECURRED TWICE. THE DEALER AUDUBON CHRYSLER CENTER (2945 US HIGHWAY 41 N, HENDERSON, KY 42420, (270) 826-1270) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH AND TIPM SWITCH COULD BE REPLACED AT A COST OF OVER $1,200 HOWEVER, THERE WAS NO GUARANTEE THAT THE REPAIRS WOULD FIX THE ISSUE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 70,000.

ON FRIDAY SEPT 4TH I WAS USING MY VEHICLE NORMALLY . AFTER TURNING IT OFF AT MY HOME AFTER GOING TO THE BANK, I ATTEMPTED TO TURN IT BACK ON TO GO TO WORK AND IT WOULDN'T MOVE INTO GEAR. I PUT THE VEHICLE IN DRIVE, BUT THE ENGINE JUST MADE A REVVING SOUND AND DIDN'T MOVE. I TRIED REVERSE, NEUTRAL, DRIVE AND THE VEHICLE ONLY REVVED. AFTER MISSING WORK, WE HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP THAT TOLD US A RECALL WAS NOT INCLUDING OUR VIN #. THEY EXPLAINED THAT THE TRANSMISSION PUMP WASN'T GETTING FLUID TO THE TRANSMISSION AND SINCE IT FAILED OUR TRANSMISSION WAS DAMAGED. WE OUR NOW FACING NEEDING A NEW TRANSMISSION. I DON'T SEE HOW THERE IS AN ACTIVE RECALL THAT INCLUDES MY MAKE AND YEAR AND VEHICLE TYPE BUT EXCLUDES MY VIN. IF I HAD BEEN AWARE OF A RECALL A SMALL REPAIR COULD HAVE BEEN MADE. NOW MY VEHICLE NEEDS AN ENTIRE NEW TRANSMISSION. THIS COULD HAVE BEEN DEADLY IF MY VEHICLE DIED IN THE MIDDLE OF AN INTERSECTION. A CARAVAN IS SOLD SPECIFICALLY AS A FAMILY VEHICLE. YET THIS COMPANY IS PUTTING MY BABIES AT RISK. IF THEIR TRANSMISSION PUMP IS BAD IT'S IN ALL THE CARAVANS, NOT JUST ONE OR TWO. THIS NEEDS TO BE FIXED BEFORE SOMEONE ACTUALLY GETS INJURED.

IN APRIL 2019 ONE SLIDING DOOR STAYED LOCKED THEN THE OTHER SLIDING DOOR STAYED LOCKED I REPORTED IT HERE AND WAS ASKED IF I HAD NOTIFIED CHRYSLER AND I HAD. TOOK TO DEALERSHIP AND THOUGHT THEY WERE FIXED AT A COST OF $1062.00. IN APRIL 2020 I FOUND THE DRIVERS SLIDING DOOR WAS NOT LOCKING, YOU CAN OPEN IT WHILE DRIVING DOWN THE ROAD. TO ME THIS IS A SAFETY HAZARD SINCE MY GRANDSON SITS BACK THERE AND LIKES TO PLAY WITH THE DOOR CONTROLS.