2016 DODGE GRAND CARAVAN Complaints

THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN?*DT Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

THE SLIDING DOOR ON THE DRIVER'S SIDE HAS FROZEN. THE DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. IT WILL NOT OPEN WITH THE REMOTE BUTTONS OR MANUALLY. I HAVE CHILDREN, SO THIS IS DEFINITELY A SAFETY ISSUE. I HAVE LOOKED ON THE INTERNET AND OBSERVED THAT MANY PEOPLE HAVE HAD SIMILAR EXPERIENCES WITH THE SAME MODEL VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE AVERAGE COST FOR THE REPAIR SEEMS TO BE $1000.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE BEGAN MAKING AN ABNORMAL WINDING NOISE WITHOUT WARNING. AS THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE BEGAN TO STALL AND HESITATE UPON DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT INITIALLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT THE TRANSMISSION PUMP HAD FAILED. THE MECHANIC HAD ALSO INFORMED HER OF A RECALL THAT HAD BEEN PLACED ON HER MODEL VEHICLE NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION AND HE ALSO DETERMINED THAT THE TRANSMISSION PUMP HAD FAILED AND THAT THE VEHICLE NEEDED A TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TODAY, ARRIVING HOME, PARKED IN MY GARAGE AND TURNED OFF THE VEHICLE, I WAS TRYING TO TAKE MY 2 YEAR OLD BABY OUT OF MY 2016 DODGE CARAVAN AND THE PILOT SLIDING DOOR (REAR) IS STUCK IN THE LOCK POSITION. I CAN NOT OPEN THE DOOR. LOOK LIKE THE CABLE, INSIDE HANDLE, IS STUCK.*DT CONSUMER STATED REPLACEMENT PART HAS BEEN REPLACED.*JB

THE SLIDING DOOR STARTED MAKING BUZZING/GRINDING NOISE WHEN ACTIVATED. PAYED A DEALERSHIP $1000 TO REPAIR AND WAS TOLD BY THE SERVICE PERSON THEY'D SEEN 3 OF THESE IN THE PAST WEEK. GOOGLE SEARCH SHOWS LOTS OF COMPLAINTS FOR THE SAME ISSUE.

OUT OF THE BLUE, WITH JUST OVER 60K MILES, THE DRIVER SIDE SLIDING DOOR, WON'T OPEN WITH THE KEY FOB, NEITHER BY PULLING ON THE INSIDE OR OUTSIDE HANDLE, NOR PUSHING THE INSIDE BUTTON (BY THE DOOR) OR PUSHING THE CONSOLE BUTTON. IT IS STUCK CLOSED. THIS IS A SAFETY HAZARD AS THIS SITUATION TRAPS PASSENGERS.*DT

DRIVER SIDE PASSENGER SLIDING DOOR WILL NOT UNLOCK/OPEN. COULDN'T GET MY CHILD OUT. HAD TO GO AROUND.

THE SLIDING DOOR ON THE RIGHT SIDE MAKES A LOUD BUZZING NOISE WHEN YOU UNLOCK THE DOOR.

2016 DODGE CARAVAN WITH 53,000 MILES ON IT. BOTH SLIDING DOORS STOPPED WORKING. ONE WAS IN THE LOCKED POSITION AND ONE IN THE UNLOCKED POSITION. WE WERE ABLE TO GET THEM TO WORK BY PUSHING THE LOCK BUTTONS MANUALLY WHILE HITTING LOCK/ UNLOCK BUTTONS. NOW BOTH DOORS MAKE A LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING. WE BOUGHT THE EXTENDED WARRANTY AND THEY TELL US THIS IS NOT COVERED UNDER WARRANTY. DEALER WANTS $900 PER DOOR TO FIX. THIS IS A SAFETY ISSUE BECAUSE THEY WILL GET STUCK AGAIN IN THE LOCKED POSITION AND WITH SMALL CHILDREN IN CAR SEATS THIS IS VERY DANGEROUS AND UNACCEPTABLE. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR POOR PRODUCTS. LAST VAN WE WILL EVER PURCHASE BY CHRYSLER OR DODGE. TOYOTA OR HONDA HERE WE COME!!! ALSO WHEN A VEHICLE CANT BE LOCKED WHO KNOW WHO IS HIDING INSIDE WHEN YOU GET OUT OF WORK. IT GETS DARK BY 5PM WHERE I LIVE.

DRIVER SIDE SLIDING DOOR BUZZES WHENEVER IT IS LOCKING. PASSENGER SIDE SLIDING DOOR WILL NOT COME UNLOCKED.