2016 DODGE GRAND CARAVAN Complaints

CAR LOSES ALL POWER AND STEERING IS LOST AS WELL. THIS HAS HAPPENED THREE TIMES NOW, WE HAVE TAKEN IT TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR OR RECREATE THE ISSUE. WE HAVE A FAMILY OF 6 AND ARE WORRIED ABOUT DRIVING OUR CAR, THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED.

EVERY TIME THE ELECTRICAL DOOR LOCKS ON THE DRIVER SIDE SLIDING PASSENGER DOOR IS LOCKED WHILE EITHER DRIVING OR USING THE FOB THERE IS A VERY LOUD BUZZING SOUND. THE AUTO DOOR LOCKS IS MESSED UP AND SHOULD BE FIXED BY THE DEALERSHIP AND NOT COST THE OWNER ABOUT 1500$. *TR

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR SLIDING DOOR WAS DEFECTIVE AND COULD NOT BE OPENED MANUALLY NOR WITH THE KEY FOB. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILAGE WAS 19,000. *LN*JB

A FEW TIMES WHEN TURNING THE KEY TO START THE VAN IT DID NOT START OR TURN OVER. TURNED KEY BACK AND TRIED RESTARTING AND IT STARTED UP. TODAY WHILE DRIVING THE DASH LIGHTS ALL FLASHED AND THE VAN STARTED TO QUIT. NO WARNINGS OF ANY KIND THIS WAS ABOUT TO HAPPEN. VERY DANGEROUS! LUCKILY THE VAN REGAINED POWER AND I WAS ABLE TO CONTINUE DOWN THE ROAD. VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT OR DEATH. AFTER SOME INVESTIGATING I BELIEVE THE IGNITION SWITCH MAY BE FAILING. THE KEY FOB IS LOOSE IN THE IGNITION SWITCH AND CAN BE WIGGLED.

MY DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. I TRANSPORT MY GRANDCHILDREN ON A REGULAR BASIS AND AM CONCERNED THAT THEY COULD NOT GET OUT OF THE VAN IS THERE WAS AN ACCIDENT. MY VAN HAS ON 66,500 MILES ON IT. I LOVE THE VAN BUT THIS IS NOT SAFE.

WHENEVER THE DOOR UNLOCKS IT MAKES A WEIRD NOISE AROUND THE WINDOW/UNLOCK. IT ALSO DOES IT SOMETIMES WHEN WINDOW IS ROLLED DOWN

GOOD AFTERNOON, I AM WRITING TODAY WITH A SERIOUS SAFETY ISSUE ON OUR 2016 DODGE GRAND CARAVAN. OUR VAN HAS REAR POWER SLIDER DOORS AND LOCKS; RECENTLY THE DRIVER'S SIDE REAR DOOR HAS STOPPED SLIDING AND WILL NOT UNLOCK AT ALL, EITHER WITH THE KEY OR MANUALLY. APPARENTLY THIS IS A WELL-KNOWN ISSUE; THE DEALER HAS STATED THAT THEY WILL TAKE A LOOK AT A VEHICLE FOR REPAIR BUT WE WILL HAVE TO PAY THE $100 DIAGNOSTIC FEE AND APPROXIMATELY $1100-1300 TO HAVE THE DOOR REPAIRED. THIS IS A COMMON FACTORY DEFECT THAT IS ALSO A SEVERE SAFETY HAZARD. I HAVE THREE YOUNG CHILDREN; IF I WAS HIT ON THE PASSENGER SIDE OF THE VEHICLE, HOW COULD I POSSIBLY GET MY CHILDREN OUT OF THE CAR SAFELY? IF IT WAS SIMPLY A POWER VS. MANUAL DOOR ISSUE, WE WOULDN'T MIND. HOWEVER, THE DOOR WILL NOT OPEN AT ALL. NOT ONLY IS THE INCONVENIENCE SEVERE WITH TWO CHILDREN IN CAR SEATS, BUT THE SAFETY ISSUE IS UNCONSCIONABLE. WILL IT TAKE THE DEATH OF A CHILD FOR DODGE TO ISSUE A RECALL ON THE COMMON PROBLEM? EVEN THE REPAIR TECH AT THE DEALER SAID THAT IT HAPPENS ALL THE TIME. THIS IS NOT RIGHT AND NOT SAFE FOR FAMILIES. PLEASE CONTACT ME VIA EMAIL OR AT [XXX] FOR MORE INFORMATION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN PRESSING THE BUTTON TO UNLOCK MY DOORS, MY RIGHT REAR AUTOMATIC SLIDING DOOR MAKES A LOUD BUZZING SOUND. IT ONLY HAPPENS WHEN THE BUTTON TO UNLOCK OR WHEN I OPEN MY DOOR FROM THE FRONT, THE CAR AUTOMATICALLY UNLOCKS ALL THE DOORS. BASICALLY WHEN EVER THE DOORS ARE UNLOCKED IN ANY WAY. THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. I HAVE BEEN LOOKING AT SOME REVIEWS AND FOUND OUT THERE ARE A LOT OF OTHERS HAVING SAME PROBLEM WITH THE SAME SCENARIO AND SAME DOOR. IT HAPPENS EVERY TIME I UNLOCK THE DOORS.

I HAVE HAD THE ENGINE AND TRANSMISSION REBUILT AND THE CAR IS NOT QUITE FOUR YEARS OLD. THE REAR AC HAS BEEN FIXED, THE T.V. THAT CAME WITH THE CAR HAS BEEN REPAIRED. THE DOOR LOCKS HAVE BEEN FIXED. THE FUEL INJECTED HAVE BEEN REPAIRED AND NOW I AM HAVING PROBLEMS WITH THE CADILLAC CONVERTER. IT CAR HAS HAD SO MANY PROBLEMS AND A LOT OF THE PROBLEMS WERE SOME OF YOU RECALL. I WILL NEVER GET ANOTHER DODGE.

REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.