2016 DODGE GRAND CARAVAN Complaints

BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!

THE DRIVER'S SIDE REAR DOOR WOULD NOT UNLOCK WITH FOB OR MANUALLY. I HAD TO HAVE THE ACTUATOR REPLACED FOR $500. A SAFETY ISSUE FOR PASSENGERS.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO HUNTINGTON BEARD CHRYSLER JEEP, 16701 BEACH BOULEVARD, HUTINGTON BEACH, CA 92647 PHONE NUMBER (714)-841-3999. THE DEALER INSPECTED AND LOCATED THE FAILURE AT THE TRANSMISSION PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

DRIVER'S SIDE BACK SLIDING DOOR IS STUCK SHUT AND IN LOCKED POSITION. WILL NOT OPEN WITH REMOTE OR MANUALLY. CAN'T GET IT OPENED AT ALL. PASSENGERS SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING IT.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE. IN ADDITION, WHILE ATTEMPTING TO OPEN OR CLOSE THE SLIDING DOOR AN ABNORMAL BUZZING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM DEALER, (5901 MADISON AVE, TAMARAC, FL 33321) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WARRANTY WAS EXPIRED. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 22,000.

AUTOMATIC SECOND ROW PASSENGER DOORS AND OR LOCKS ARE SEALED SHUT. THE DOORS CANNOT BE OPENED OR CLOSED AND ARE SEALED COMPLETELY AND TOTALLY SHUT. THERE IS NO MANUAL OVER RIDE SYSTEM TO MANUALLY OPEN AND CLOSE THE DOORS OR TO MANUALLY UNLOCK THE DOORS TO OPEN THEM. THESE ARE THE DOORS THAT CHILDREN USE TO GET IN AND OUT OF THE VEHICLE AS THESE ARE THE SEATS THAT CHILDREN, TODDLERS, AND BABIES RIDE IN. THESE DOORS ARE COMPLETELY AND TOTALLY SEALED SHUT AND CANNOT BE OPENED MANUALLY. THEY MAY OR MAY NOT BE LOCKED AND CANNOT BE UNLOCKED MANUALLY EITHER. THE AUTO MECHANIC CANNOT GET INSIDE OF THESE DOOR PANELS TO FIND OUT WHAT IS WRONG EVEN AFTER STOWING THE SEATS AS THERE IS ALSO NO WAY TO GET THE DOOR PANELS OFF FROM THE INSIDE OF THE CAR WHILE THE DOORS ARE SEALED SHUT. YOU HAVE TO OPEN THE DOORS TO GET THE DOOR PANELS OFF TO LOOK INSIDE OF THE DOORS TO SEE WHAT IS WRONG. BUT, YOU CANNOT DO THIS BECAUSE THE DOORS ARE SEALED SHUT. FAULTY AND DEFECTIVE DESIGN AND ENGINEERING! SERIOUS SAFETY ISSUE FOR CHILDREN! MECHANIC CANNOT GET ANY INFORMATION FROM DODGE ABOUT HOW TO FIX PROBLEM. DOORS HAVE BEEN SEALED SHUT FOR 6 MONTHS. CANNOT GET IN OR OUT OF EITHER DOOR IN SECOND ROW. NO MANUAL OVERRIDE OF ANY KIND TO USE DOORS AS MANUAL DOORS. AUTOMATIC DOOR DESIGN AND AUTOMATIC LOCK DESIGN ARE DEFECTIVE AND PRESENT A SERIOUS SAFETY ISSUE. DODGE NOT TELLING DEALERS OR MECHANICS HOW TO FIX THIS EITHER. IT IS A MYSTERY AND DODGE IS NOT SHARING INFORMATION TO GET IT FIXED.

WE HAVE PROBLEMS WITH BOTH THE REAR PASSENGER AND REAR DRIVER SIDE SLIDING DOORS ON OUR 2016 DODGE GRAND CARAVAN R/T. THE VAN HAD ABOUT 37,000 MILES ON IT AT THE TIME OF THE FIRST INCIDENT. THE REAR SLIDING DOORS WERE NOT UNLOCKING TO OPEN THEM WHILE WE WERE STOPED, AND IN PARK. THIS HAPPENED IN A PUBLIC PARKING LOT. THE ISSUE WITH THIS IS, WE COULDN'T OPEN THE DOORS TO LET OUR KIDS OUT OF THE VAN. THE OPEN/CLOSE SLIDING DOOR SWITCH IN THE VAN WOULD NOT OPEN THEM, NEITHER WOULD THE KEY FOB. WE TRIED TO UNLOCK IT MANUALLY ON THE DOOR ITSELF, BUT THE LOCK WAS STUCK IN THE LOCKED POSITION. I USED A LOT OF FORCE TO UNLOCK IT MANUALLY WITH NO LUCK. THE ACTUATORS THAT POWER THE MECHANICAL LOCKS FELT LIKE THEY WERE JAMMED AND WOULDN'T LET US UNLOCK THE DOORS MANUALLY. I FINALLY WAS ABLE TO GET IT UNLOCKED BY FORCING AND HOLDING THE MANUAL LOCK IN THE UNLOCK POSITION WHILE HITTING THE KEY FOB UNLOCK/LOCK FEATURE OVER AND OVER AGAIN. IT TOOK ME 10 MINUTES TO TROUBLESHOOT THIS IN ORDER TO GET THE KIDS OUT. IT NOW WORKS FOR AWHILE JUST FINE, AND THEN GETS STUCK AGAIN WHEN YOU LEAST EXPECT IT. I THOUGHT AFTER I HAD IT WORKING THAT IT WOULDN'T HAPPEN AGAIN. THIS HAS NOW HAPPENED FIVE MORE TIMES AFTER THE FIRST INCIDENT. THIS IS WHY I'M REPORTING IT. IF WE HAVE A EMERGENCY AND NEED TO GET OUT OF THE VEHICLE FAST, THESE DEFECTIVE DOORS COULD POTENTIALLY CAUSE INJURIES OR DEATH. THE SCARIEST PART ABOUT THIS IS, I NEVER KNOW WHEN THEY WILL ACT UP. I WOULD LEAVE THE DOORS UNLOCKED WHILE DRIVING, BUT THEY AUTOMATICALLY LOCK WHEN YOU REACH A CERTAIN SPEED. I SHOULDN'T HAVE TO DISABLE A SAFETY FEATURE TO FEEL SAFE DRIVING THIS VEHICLE WITH PASSENGERS IN THE BACK.

THE DRIVER'S SIDE SLIDING DOOR IS NOT UNLOCKING. THE DOOR WON'T OPEN, SO I AM UNABLE TO PUT MY BABY IN AND OUT OF HIS CAR SEAT THROUGH THAT DOOR. THE DOOR WON'T OPEN MANUALLY OR THROUGH THE USE OF THE AUTOMATIC LOCK BUTTONS. THE VEHICLE'S LOCKS WERE WORKING IN THE MORNING, BUT THE ONE LOCK STOPPED WORKING THAT EVENING. THE CAR WAS STATIONARY AND IN A PARKING LOT WHEN THE LOCK WAS CHECKED AND FOUND TO BE MALFUNCTIONING. THIS IS DEFINITELY A SAFETY RISK BECAUSE I NEED TO BE ABLE TO GET MY BABY IN AND OUT OF HIS CAR SEAT IN CASE OF AN ACCIDENT. ALSO, THE SAFETY OF THE VEHICLE ISN'T GUARANTEED WITH THE FAULTY LOCK.

SLIDING DOOR BEHIND DRIVER IS CLOSED AND LOCKED. THE DOOR WILL NOT UNLOCK OR OPEN. I FEEL THIS IS A SAFETY ISSUE FOR THE REAR PASSENGERS. IN ANOTHER VAN I RAN OVER A PIECE OF STEEL ON THE HIGHWAY AND PUT A HOLE IN THE GAS TANK. AFTER PULLING OVER TO THE SIDE OF THE HIGHWAY AND SMELLING GAS ALL REAR PASSENGERS WAS ABLE TO GET OUT ON BOTH SIDES. I HAVE HEARD OF OTHER DODGE VANS HAVING THE SAME PROBLEM.

WE STOPPED TO GET GAY GAS WHILE ON VACATION, EVERYONE EXITED THE VAN AND SHUT ALL THE DOORS. WHEN WE CAME BACK AND I PUSHED THE BUTTON ON THE KEY FOB TO OPEN THE SLIDER DOORS OPEN O LY THE PASSENGER SIDE DOOR OPENED. I WENT TO OPEN IT FROM THE INSIDE AND IT WOULDN'T BUDGE. I UNLOCKED ALL DOORS AND STILL WON'T OPEN. IT FEELS AS THOUGH THE MANUAL LOCK IS JAMMED ON LOCK POSITION!. I FEEL THIS IS A SAFETY ISSUE. IF THERE WERE A NEED TO OPEN THAT DOOR IN AN EMERGENCY IT WOULD NOT WORK! I HAVE ALSO READ ON MULTIPLE CHAT SITES OF OTHER PEOPLE WITH THIS PROBLEM. I FEEL IT NEEDS A RECALL SO IT GETS FIXED.