2016 DODGE GRAND CARAVAN Complaints

THE VEHICLE HAD NOT BEEN IN ANY KIND OF COLLISION OR HAD ANY DAMAGE TO IT. ONE REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN AND THE OTHER REAR SLIDING DOOR WILL NOT LOCK. THIS IS A VERY CONCERNING SAFETY ISSUE. IF AN ACCIDENT OCCURRED AND THE OCCUPANTS WOULD HAVE TO GET OUT OF THE VEHICLE VERY QUICKLY, THIS COULD BE AFFECTING LIFE OR DEATH. IN ADDITION, THE ONE SLIDING DOOR DOES NOT LOCK SO WHEN THE VEHICLE IS IN MOTION IT CAN BE OPENED. THIS IS A CONCERN FOR ME BECAUSE I HAVE SMALL CHILDREN.. IN ADDITION, THIS IS A MAJOR SECURITY ISSUE SINCE THERE IS NO WAY TO SECURE THE VEHICLE. I HAVE FOUND MANY OTHER PEOPLE THAT HAVE THE SAME COMPLAINTS ABOUT A DEFECT IN THIS VEHICLE AND NOTHING BEING DONE ABOUT IT. ALL I WAS TOLD WAS IT TAKES $1,200 TO FIX IT FOR EACH DOOR.

FIRST INCIDENT WAS IN AUGUST 2017.I HAD SERVICE DONE BECAUSE THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING AND DID NOT OPEN. SECOND INCIDENT - THIS AUGUST 2019 THE SAME DOOR STOPPED WORKING AND DOES NOT OPEN. THIRD INCIDENT - NOW MY PASSENGER SIDE SLIDING DOOR DOES NOT OPEN EITHER. BOTH SLIDING DOORS CURRENTLY DO NOT OPEN. THEY ARE LOCKED WITH NO MANUAL WAY TO UNLOCK OR OPEN. THESE DOORS ARE FAULTY AND A SERIOUS SAFETY CONCERN. I HAVE TO SMALL CHILDREN THAT IN THE EVENT OF AN EMERGENCY, ARE NOT ABLE TO ESCAPE. DODGE SERVICE CENTERS AREN'T ABLE TO PROVIDE COURTESY VEHICLES DURING THE REPAIR, WHICH ACCORDING TO MY EXPERIENCE, WOULD TAKE APPROXIMATELY 3-4 DAYS TO REPAIR THE FAULTY SLIDING DOOR. THERE ARE SEVERAL COMPLAINTS REGARDING THESE SLIDING DOORS. IF THE SAME ISSUE KEEPS HAPPENING WITH THESE DOORS, THEN THE PROBLEM IS NOT WITH THE USERS. THE ISSUE IS IN THE MECHANISM OF THESE SLIDING DOORS.

SHORTLY AFTER PURCHASING OUR USED 2016 DODGE CARAVAN R/T WITH UNDER 30000 MILES, THE PASSENGER SIDE SLIDING DOOR LOCK BEGAN MAKING A LOUD BUZZING NOISE WHENEVER LOCKING OR UNLOCKING. NOW AT 33000 MILES THE DRIVERS SIDE SLIDING DOOR IS DOING THE SAME THING. THIS COSTLY REPAIR IS CLEARLY A MANUFACTURING DEFECT CONSIDERING THE LOW MILEAGE OF THE VEHICLE AND HOW COMMON IT SEEMS TO BE AFTER A LITTLE BIT OF RESEARCH.

THE ORC TURNED ON WHILE I WAS DRIVING, THEN TURNED OFF. NOW STAYS ON FOR A LONG TIME AND CHIMES. EVEN WHEN I'M PARKED AND THE CAR IS RUNNING, STAYS ON.

THE VAN WAS IN PARK, OFF, LOCKED AND UNOCCUPIED, IN MY DRIVEWAY, ON A LEVEL SURFACE, WHEN THE DRIVER SIDE FRONT SEAT HEADREST SAFETY SYSTEM DEPLOYED. IT WAS DISCOVERED WHEN WE WERE PREPARING TO LEAVE. THE PLASTIC TABS ON THE INSIDE OF THE HEADREST APPEAR TO HAVE BROKEN, ALLOWING IT TO MOVE UP AND FORWARD.

PASSENGER SIDING DOOR WASN'T LOCKING AT ALL WITH POWER LOCK. NOW IT WILL LOCK AND UNLOCK, BUT BUZZES LOUDLY WHEN DOING SO. THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL, AND APPEARS TO LEAD TO THE DOOR NOT WORKING AT AL.

THE SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK. THIS IS A SAFETY ISSUE AS HAVING CHILDREN IN THERE CAR SEAT AND CAN'T OPEN THE DOOR TO GET THEM OUT. I HAVE READ MANY COMPLAINTS ON THE CAR GURUS SITE WITH THE SAME PROBLEM. MANY SAY DODGE IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL, BUT WILL REPAIR IT FOR $$$$. I WAS IN A STORE PARKING LOT WHEN THIS HAPPENED AND COULD NOT GET THE DOOR TO UNLOCK TO GET MY GRANDSON OUT. THE DOOR STILL WILL NOT UNLOCK.

WHEN HITTING THE UNLOCK BUTTON ON EITHER DOOR, THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. IT MAKES THIS NOISE ANY TIME WE HIT UNLOCK.

BUZZING NOISE IN THE PASSENGER SIDE REAR SLIDING DOOR EVERY TIME THAT I UNLOCKED THE DOOR, FROM INSIDE THE CAR AND WITH THE KEY.

WHEN THE VEHICLE IS SHIFTED INTO PARK AND TURNED OFF THERE IS A LOUD BUZZING WHEN THE ELECTRIC LOCKS UNLOCK. IT BEGAN ABOUT A WEEK AGO. IT DOES IT EVERY TIME YOU SHUT OFF THE VEHICLE WHEN THE LOCKS DISENGAGE.