2016 DODGE GRAND CARAVAN Complaints
View complaints related to 2016 DODGE GRAND CARAVAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 940 complaints submitted for the 2016 DODGE GRAND CARAVAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 DODGE GRAND CARAVAN- ELY, MN
THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- PHOENIX, AZ
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- GARFIELD, NJ
WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF THE SEAT, WHERE YOUR RIGHT SHOULDER MIGHT BE IF YOU ARE SITTING IN THE SEAT. WHEN I RAISED THE HANDLE TO COLLAPSE THE SEAT, THE HEAD REST, SLAMMED DOWN ON MY LEFT ARM. IT WAS PAINFUL, IT FELT LIKE MY LEFT ARM MAY HAVE BEEN FRACTURED, AND IT WAS BADLY BRUISED FOR MORE THAN A MONTH. THE NEXT TIME I WAS CLIPPED BY THE HEAD REST, I WAS PULLING UP ON THE HANDLE AND AT THE SAME TIME INSTINCTUALLY REMEMBERED WHAT HAPPENED THE FIRST TIME, AND IN AN ATTEMPTED TO PULL MY ARM OUT OF HARM'S WAY, MY LEFT WRIST WAS SMASHED UNDER THE FORCE OF THE HEADREST. MY MOST RECENT INJURY FROM THE HEAD REST MALFUNCTION, WAS A BASH TO MY HEAD WHILE COLLAPSING THE PASSENGER SIDE SECOND ROW SEAT. I WANTED TO TALK TO SOME ONE AT DODGE ABOUT THIS, BUT I WAS UNABLE TO LOCATE A CONTACT FOR THESE MATTERS. I AM GLAD I FOUND YOUR SITE. I HOPE NO ONE ELSE HAS HAD THE SAME, OR EVEN SIMILAR EXPERIENCES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. THE VEHICLE WAS STATIONARY WHEN THESE EVENTS TOOK PLACE.*DT*DT *JS
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- RIDGECREST, CA
DRIVER SIDE PASSENGER SLIDING DOOR (POWER) WILL NOT OPEN. I'VE TRIED THE KEY FOB, THE BUTTON IN THE OVERHEAD CONSOLE, AND THE BUTTON BEHIND THE DRIVER SEAT AND NOTHING HAPPENS.
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- KINGS MOUNTAIN, NC
THIS IS A 2016 DODGE GRAND CARAVAN R/T WITH MILEAGE READING 99570. THE ENGINE IS THE 3.6L FLEX DOHC. THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED IT CODED FOR A MISFIRE IN NUMBER 2 CYLINDER. PAID FOR A FULL TUNE UP. LIGHT CAME BACK ON NEXT DAY TOOK THE VAN BACK TO BE CHECKED AGAIN. THEY DID ANOTHER FULL TUNE UP IN CASE OF A POSSIBLE FAULTY PART.CHECK ENGINE LIGHT REMAINED ON. THE CERTIFIED MECHANIC THERE SAID THAT IT'S A COMMON IN THESE ENGINES AND WE MAY COULD CHECK TO SEE IF THERE IS A RECALL. AFTER LOOKING AROUND ON THE INTERNET SEEN WHERE THERE HAS BEEN THOUSANDS OF COMPLAINTS TO DODGE AND CHRYSLER DEALERSHIPS ALL ACROSS THE COUNTRY FOR THE SAME THING AND IT'S ABOUT A $3000 FIX
Source: NHTSA WEB SITE -
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2016 DODGE GRAND CARAVAN- BRONX, NY
CHECK ENGINE LIGHT COMES ON, CHECKED #2 CYLINDER MISSFIRE, HAD THE COIL CHANGED, THE FUEL INJECTOR CHANGED, LIGHT CAME BACK ON. 73000 MILES, DODGE RECALLED THE 2016 GRAND CARAVAN JUST NOT MY VIN NUMBER,I CALLED AND THEY WILL NOT DO THE REPAIR FOR FREE EVEN THOUGH SAME MODEL YEAR HAS THE SAME DEFECT, #2 CYLINDER
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- SIERRA VISTA, AZ
BOTH SLIDING, REAR DOORS OF MY 2016 DODGE GRAND CARAVAN (LESS THAN 40,000 MILES) ARE LOCKED IN PLACE. BOTH DOORS WILL NOT OPEN USING EITHER ELECTRIC SWITCHES OR MANUAL HANDLES AND LOCKS. FIRST THE PASSENGER SIDE DOOR STOPPED FUNCTIONING, AND THEN 5 DAYS LATER THE DRIVER SIDE SLIDING ALSO STOPPED FUNCTIONING. THERE IS NO MANUAL OVERRIDE TO OPERATE THE DOOR, UNLESS THE INTERIOR PANELS ARE REMOVED, AND ONE CAN DISENGAGE THE MECHANISMS. THIS IS APPARENTLY A REGULARLY OCCURRING SAFETY ISSUE THAT DODGE HAS NOT ADDRESSED.
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- FORT MYERS, FL
DRIVERS SIDE SLIDING DOOR LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH THE ELECTRONIC MECHANISM. THIS CAUSES THE DOOR TO NOT BE ABLE TO OPEN. THANK GOD THERE WAS NOT AN EMERGENCY THAT REQUIRED QUICK ACCESS TO MY 17 MONTH OLD DAUGHTER AS I HAD TO CRAWL THROUGH THE OTHER DOOR TO GET HER OUT. THE DOOR OPENED PERFECTLY FINE TO PUT HER IN THE CAR. AFTER RESEARCHING THIS I'M SEEING HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE EXACT SAME ISSUE AND THERE ARE STILL NO RECALLS. THIS COULD BE A DEADLY ISSUE. WILL SOMEONE HAVE TO DIE FOR THIS TO BE TAKEN CARE OF???
Source: NHTSA WEB SITE -
2016 DODGE GRAND CARAVAN- FORT KNOX, KY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING MIDDLE DOOR OF THE VEHICLE FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM FAILED. THE TECHNICIAN ADVISED THE CONTACT TO CALL THE MANUFACTURER TO CHECK FOR RECALLS. THE CONTACT WAS INFORMED THAT SHE WOULD NEED TO PULL THE LOCK DOWN AND PUSH IN THE UNLOCK BUTTON AT THE SAME TIME TO OPEN THE DOOR. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,092.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE GRAND CARAVAN- POQUOSON, VA
WHEN MOVING THE DRIVERS SEAT. THE AIRBAG LIGHT COMES. ON. MOVE THE SEAT BACK THE LIGHT GOES OFF.
Source: NHTSA WEB SITE