2016 DODGE GRAND CARAVAN Complaints

DRIVER SIDE DOOR WILL NOT OPEN THE LOCK IS STUCK IN THE LOCKED POSITION. THIS CREATES A SAFETY CONCERN FOR ME AND MY FAMILY.

THE DRIVER SIDE REAR SLIDING DOOR IS LOCKED AND WILL NOT UNLOCK. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG. TWO DAYS LATER, THE SAME ISSUE HAPPENED. THE DOOR HAS BEEN LOCKED SHUT FOR 1 MONTH NOW. WHEN I LOCK/UNLOCK THE DOORS FROM THE DOOR HANDLE, SOMETIMES IT WORKS AND SOMETIMES IT DOES NOT. I NOTICED THAT THE DRIVER DOOR WOULD OCCASIONALLY LOCK, BUT NOT UNLOCK WHEN THE PASSENGER SIDE DOORS WOULD UNLOCK. THE ENTIRE LOCK SYSTEM MAKES ME VERY NERVOUS IF I WERE TO GET IN A WRECK. SINCE THERE ARE NO MANUAL LOCKS, IT'S POSSIBLE THAT ALL DOORS BE LOCKED AND MY FAMILY (3 KIDS) WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE. I TOOK BACK TO THE DEALERSHIP AND THEY SAID IT'S A COMMON ISSUE WITH THIS MAKE/MODEL. IT WILL REQUIRE A TECHNICIAN TAKING FRONT DASH APART AND REPLACING A WIRELESS SENSOR. IF THIS IS SO COMMON, WHY NO WARRANTY WHEN IT'S A CLEAR SAFETY ISSUE? 55,000 MILES, 2016 MODEL.

"TAKATA RECALL" I BROUGHT MY 2016 DODGE GRAND CARAVAN SXT, ON 04/17/19 IT HAS 30,000MILE ON IT. PASSENGER SIDE SLIDING DOOR LOCKED AGAIN LAST TIME IT HAPPENS 2 MONTHS AGO I SPEND $1200 IT HAPPENS AGAIN

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WAS STUCK IN A LOCKED POSITION. ENTERPRISE CAR SALES (5718 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 842-6899) WAS CONTACTED AND STATED THAT MANY CLIENTS EXPERIENCED THE FAILURE AND WOULD COST $100 TO BE REPAIRED. THE CONTACT DID NOT PURCHASE A WARRANTY WHEN SHE PURCHASED THE USED VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

A FEW MONTHS AGO THE PASSENGER SIDE REAR SLIDING DOOR ON MY 2016 DODGE GRAND CARAVAN STOPPED OPERATING WITH MY CHILDREN IN THE VEHICLE. THE DOOR IS STUCK IN LOCK POSITION AND I AM UNABLE TO OPEN THE DOOR AT ALL. TODAY THE OTHER SLIDING DOOR (DRIVER SIDE REAR SLIDING DOOR) STOPPED WORKING, LOCKING MY 4 MONTH OLD, 2 YEAR OLD AND 4 YEAR OLD IN THE REAR OF THE VAN. WE WERE ABLE TO CLIMB OVER THE MIDDLE CONSOLE IN THE FRONT SEAT TO GET THE CHILDREN OUT. IF THIS WAS AN EMERGENCY SITUATION, ALL OF OUR LIVES COULD'VE BEEN IN DANGER DUE TO THE DOORS NOT OPENING. I'VE RESEARCHED IT AND IT SEEMS TO BE A VERY COMMON PROBLEM AMONG DODGE/CHRYSLER VANS IN THE LAST 10 YEARS.

THE DRIVING SIDE SLIDING DOOR HAS BECOME STUCK IN THE LOCKED POSITION. IT IS UNABLE TO BE OPENED MANUALLY OR WITH THE REMOTE OR BUTTONS. I WAS ABLE TO OPEN THE DOOR WITH THE REMOTE TO PUT MY CHILD IN THE CAR. WHEN WE ARRIVED AT OUR DESTINATION I WAS UNABLE TO OPEN THE DOOR. THIS IS A SERIOUS SAFETY CONCERN AS IF WE WERE IN AN ACCIDENT OR AN EMERGENCY SITUATION I WOULD NOT BE ABLE TO GET MY INFANT OUT OF THE CAR QUICKLY AND SAFELY.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S DOOR BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TALER DALLAS DODGE CHRYSLER JEEP RAM (11550 LYNDON B JOHNSON FWY, DALLAS, TX, (214) 327-9361) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE LATCH WAS REPLACED, BUT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTERWARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN. WE HAVE TRIED EVERY WAY WE CAN TO UNLOCK IT --- KEY FOB, OVERHEAD DOOR OPENER, DRIVERS SIDE ELECTRIC LOCK, AND EVERY COMBINATION OF THE ABOVE --- BUT IT WILL NOT OPEN OR UNLOCK!! THIS IS AN EXTREME SAFETY HAZARD..... NO ONE CAN GET OUT OF VEHICLE IN CASE OF FIRE OR ACCIDENT, THE DOOR WILL JUST NOT OPEN NO MATTER WHAT WE TRY!! ACCORDING TO THE INTERNET.....HUNDREDS OF DODGE GRAND CARAVAN'S HAVE THE SAME PROBLEM!! THIS PROBLEM HAPPENED OVERNIGHT, WITH NO WARNING. WE CAME HOME, UNLOADED GROCERIES THAT EVENING AND LOCKED THE DOORS. THE NEXT MORNING THE DOOR WOULDN'T UNLOCK OR OPEN. ALL OTHER DOORS OPEN AND ARE WORKING FINE.

DRIVER'S SIDE SLIDING DOOR MECHANICAL LATCHING MECHANISM FOR THE SLIDING DOOR'S LOCK IS MALFUNCTIONING AND CAUSING THE DOOR TO BECOME STUCK IN THE SHUT POSITION, WITH THE MECHANICAL LOCK PHYSICALLY UNABLE TO BE OPERATED, RESULTING IN THE DOOR BEING BOUND IN THE SHUT POSITION. MECHANICAL LOCK DOES NOT RESPOND TO COMMANDS FROM THE DRIVER'S OR PASSENGER'S SIDE UNLOCK BUTTONS, OR FROM EITHER OF TWO KEY FOBS IN THE UNLOCK OR LOCK COMMANDED POSITIONS. ADDITIONALLY, OPEN & SHUT COMMANDS TO THE DOOR FROM THE KEY FOBS AND THE ABOVE-CENTER-CONSOLE BUTTONS DO NOT OPERATE THE DOOR. NOTABLE INFORMATION: WHEN ATTEMPTING TO OPEN THE SLIDING DOOR FROM THE KEY FOB, THE LOCKING MECHANISM IS HEARD TO BE ATTEMPTING TO UNLOCK THE DOOR, BUT RESULTS IN NO OPERATION OF THE SLIDING DOOR, OR THE LOCK ITSELF. THIS IS SAFETY CONCERN AS PASSENGERS IN THE REAR OF THE VEHICLE CAN BECOME TRAPPED SHOULD A ROLL OVER CONDITION EXIST. THE COST FOR THIS REPAIR IS APPROXIMATELY 1100.00 USD, AND IS A KNOWN ISSUE BY DODGE. 1100.00 USD SHOULD NOT BE REQUIRED FOR A MECHANICAL DEFECT THAT WAS PRESENT AT THE TIME OF CONSTRUCTION, THAT IS A KNOWN ISSUE BY THE VEHICLE MANUFACTURER, AND PRESENTS A SIGNIFICANT SAFETY CONCERN FOR ANY OCCUPANTS OF THE REAR PORTION OF THE VEHICLE.

ABOUT 6 MONTHS AGO, THE REAR PASSENGER DOOR BEGAN TO STOP RESPONDING TO THE KEY FOB, BUT COULD STILL BE LOCKED/UNLOCKED MANUALLY. IT MADE A BUZZING NOISE ONE DAY THEN STOPPED OPENING ALTOGETHER. WE DECLINED THE REPAIR BECAUSE WE WERE QUOTED OVER $3000!!!! WE ONLY HAVE ABOUT 55,000MILES ON THE VAN. THE DEALERSHIP ACKNOWLEDGED THAT THIS IS A COMMON PROBLEM ON DODGE CARAVANS AND COULD DO NOTHING ABOUT IT. TODAY, THE DRIVER PASSENGER DOOR HAS BEGUN MAKING A BUZZING NOISE AND WE WILL HAVE TO GET IT REPAIRED, OR NO ONE WILL BE ABLE TO GET IN OR OUT OF THE BACKSEAT SAFELY. I HAVE BEEN TO SEVERAL FORUMS ABOUT JUST THIS THING ASKING HOW TO GET THIS REPAIRED WITHOUT PAYING THOUSANDS, AND THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM IS OVERWHELMING. IN ALMOST ALL CASES, THE ACTUATOR INSIDE THE DOOR HAS BEEN EITHER CORRUPTED WITH RUST, OR A GEAR IS BROKEN.